We were locked out of our second house by tenants changing deadbolts. I called A-Tri-County Lock's…read moreSolon office(they have 8 so techs are quickly available in the 3 counties covered). I got VM but was called back immediately. I wasn't given an appointment, I was asked when I wanted the tech o arrive. I needed to go to a funeral nearby on the weekend & wanted to go to the house after. I was very surprised to find the price for Saturday the same as the weekday. Their solution to timing the appointment was to give me the tech's cell & told to call as soon as I was ready to start for the house. Jay C. arrived less than 10 min. after I arrived. His truck was really well-equipped, ready for anything. My husband arrived about 10 min. later. Jay was extremely friendly & courteous. He was also really good, opening the house in less than 3 minutes. I also liked he wanted proof of ownership to ensure we were the legal owners, which explains the caveat given about when the tech would arrive. "He may be delayed if we get a call from the police or other emergency." This company's service is so good seems they're who the cops call when they need a locksmith. Plus they're careful about keeping things legal. They hit 5-star status when Jay, finding out we planned to change all the locks didn't try to dissuade us or to use his company. Instead he offered us excellent tips on putting new locks in old doors. We highly recommend this company for it's speed, friendliness, customer service & quality. Oh, and did I mention the low price, too? [FYI no personal checks accepted.]

Jay came late on a Sunday night, price was great. He saved me money with his knowledge of locks…read more Highly recommend!

Hat's off to Joe for calling back even though he was out of town. We were in need of a locksmith,…read moreit was a Saturday afternoon and had been striking out calling other companies, one of which had an answering service overseas! I found Joe's site, noticed he was former military, and made the call. He called back, though he couldn't help, referred three locksmith's. Voila - within 20 minutes, we were "rescued". Joe - thank you.

Joe installed two keyless locks in my new home. He was prompt, courteous and reasonably priced. I…read morewill use him again! Thanks Joe.

Locked out of my house late afternoon and still willing to come the hour drive. Quick and right in!…read moreWasn't sure what to expect in price but less than I thought and worth every dollar.

Needed some new keys and fob for our recent truck purchase. We made contact with Allen on…read moreSaturday (thru the Yelp app) for a price and time frame to get that done. He responded in about 20 minutes. We firmed up the details via text and pictures. The appointment was set for Monday morning! Although there was an issue with the item we needed versus what we discussed, the appointment was successful by replacing the item needed with other items needed. The price didn't change and we were happy with the final result. Very happy with our service that Allen provided. Would not hesitate to call him again for our key needs.

Prompt response to request to replace malfunctioning door lock; very courteous and professional.read more

Igor was friendly, punctual, and professional. He was able to provide us with quick service. We…read moregreatly appreciate the help!

Great Place. The only place that had my unusual key. Great prices. Fast friendly service.read more

I had a key car fob programmed at this location before. Because of COVID-19 they are telling…read morecertain people that it cannot be fixed. I went to the dealership, paid more money, but was treated with Respect!

Their services are excellent. But I will no longer need the locksmith for I have already had the…read morematter handled. Reverend Samuel Darnell Yates

Talk about 5 star service. Amazing from beginning to end. Diane responded in the evening, Kyle…read morearrived in the afternoon and got everything done! He even walked through my new smart lock (that I bought on Amazon) with me just to make sure it all worked. He had me test the other locks with the new keys and all was fantastic. Gold star Service. Highly recommend.

Highly highly recommend this locksmith. I called them to replace our locks in our Tea Room in…read moreBroadview Heights and Jim came out within the hour. Very friendly and knowledgeable. Changed our locks in a very short time. Definitely keeping their information for future use.

Called broadview local lock and key. Within a hour they were here to install a Keyless lock. The…read morelocksmith Brian was very personable and courteous. He installed the lock and cleaned up afterwards. A professional job. If you need a locksmith I would highly recommend them. Thank you Brian for a job well done

Emir saved my bacon today as I locked myself out of my house. I called him and he gave me a…read moreconcrete estimate for the entire service. Plus he arrived in about 5 minutes! I'm sure that was just lucky timing on my part but it was still greatly appreciated. He was fast and personable. Based on the floating quotes I got from other guys who only gave me a "starting at" quote for the process, this whole process was straightforward and relatively painless for an unexpected expense. So, stress free and moving on with the day was also priceless. I definitely recommend this locksmith.

I locked myself out of my home and needed a lock opened for me. It was around 30 degrees outside…read moreand I had my dog with me. I called E&A and they had a technician out in about 10 minutes. Not sure that this happens always but I was happy it was so quick! The only reason they aren't getting 5 stars is because they didn't confirm my identity (via ID card, etc) before starting the service. I would have thought that was a must-do. It felt a little too easy to have my lock opened. Aside for that potential security miss, the service took less than 5 minutes and I was able to pay with a card. I got an automated reciept immediately to my email. Now, the price..... Since it was an emergency call, the service cost me $102.60 ($95 for the call plus 8% tax). Let's just say I've had my keys attached to me since. I would recommend them and I would use them again in the future!

Hired to rekey locks. Did a great job for a fair price. About $150 to have them rekey a handful of…read moredoors. Would hire again!

My experience with a reliable was great from start to finish! To start, Mark was helpful via…read moremessaging in the Yelp! App. I was looking for an additional key for a used auto I just purchased. When I arrived to their nicely appointed location, Scott took good, polite and professional care of me! Price was fair and I ordered an additional auto key just in case. Thanks Reliable!