Joshua was responsive, prompt, friendly, and patiently answered my questions and helped me make…read moredecisions between different options of locks (rekeying & also putting in new lock set). I appreciated that he shared his advice and recommendations based on his expertise as well as personal use/experience. I even requested additional services based on his recommendation. He was upfront about his pricing per lock and I felt his rates were reasonable. Would absolutely hire him again if I needed his services or to refer to others.

Best...Service....EVER!!! So, I had been trying to put a battery in the key fob for my 2016 Toyota…read moreCorolla, when, upon disassembling it...it crumbled like dust in my hand. After researching, I found that the dealer ship wanted over FIVE HUNDRED DOLLARS for a new key and programming, which was way above my means. We were down to one key, and I got to searching, when I happened across the simple, yet elegant, website for JP Lock and Key. First I messaged, and got a prompt response, an a price that was less than HALF of what my dealership wanted to charge. I called, we made an appointment, and Joshua drove to my apartment and...in less that FIFTEEN MINUTES, he had cut AND programmed a brand new key/remote for my old TOYOTA!! Josh is a nice fella, good natured and he won't lie to you. His honesty, and quality of service, I heartily recommend, I believe he does all types of keys, for cars, houses, etc., and to put it simply; Believe you me, I recommend JP Lock and Key!!!

the man that came out today was right on time he let me…read morewatch how he took the lock apart and how all the little screw's went into place It was so interesting I appreciated him letting me watch just how the lock works,what all goes into putting it together Very well priced, he was so friendly, I would recommend these people very highly . I want to thank you for being so kind ,and being so polite LuAnn I

Brian was awesome! Prompt responses, on time arrivals and very competitive prices. The work I asked…read moreBrian to do for a home in Cuyahoga Falls was unique - a combination of replacement and restoration. Brian was equipped to do both and took on the project with enthusiasm. He offered suggestions and provided recommendations for various products that would fit my budget and the esthetics of the project. I would highly recommend!

These guys are the real deal! This is the kind of old school place that has stacks and stacks of…read morekeys and I've had many positive experiences with them over the years. This time they were able to cut and program a key fob for my 2021 forte while I waited. They quoted me a price over the phone that I felt was fair and when I got there and they looked at everything, it was even less. They could've just charged me the price they quoted and I wouldn't have known any different. It just goes to show the integrity of the people there. This is the kind of small business that is disappearing. They have expertise, they're honest, they're friendly, and they're fast. It's almost unheard of in this day and age. Forget about the box stores, support these guys!

Great People to work with. Fast service and very knowledgeable at their trade…read more Thanks for the help

Hat's off to Joe for calling back even though he was out of town. We were in need of a locksmith,…read moreit was a Saturday afternoon and had been striking out calling other companies, one of which had an answering service overseas! I found Joe's site, noticed he was former military, and made the call. He called back, though he couldn't help, referred three locksmith's. Voila - within 20 minutes, we were "rescued". Joe - thank you.

Joe installed two keyless locks in my new home. He was prompt, courteous and reasonably priced. I…read morewill use him again! Thanks Joe.

I absolutely recommend this company! I've owned multiple properties as a landlord & rarely run into…read morea company this good! called at 9 am & their locksmith Moe Anwari was there by noon! He was just going to replace the locks on our front door but after he discovered & fixed a big problem on the door FOR NO EXTRA FEE, we decided to have him rekey the entire house: 3 locks, 3 deadbolts & an interior door replacement handle for only $600! ( Another company wanted double+same day fee!) Moe was extremely friendly & worked fast! I don't think there's a better company to call if you need any help with locks or handles!

Fast, fair and honest!!…read more Had a response within minutes. They understood the situation and were onsite in 28 minutes.

Jay came late on a Sunday night, price was great. He saved me money with his knowledge of locks…read more Highly recommend!

Quick reply for an estimate. Offered to come by tomorrow or the next day. Decided not to use, got a…read moremuch more reasonable estimate.

Very friendly, very responsive. Told me price right up front gave me options as far as…read moreinstallation. Showed up on time not a window like some service companies. He was out within the hour got me taken care of same day and now I'm at ease. Thanks for the great service would recommend him for locksmith service needs!

He had the part I needed for my 50 year old lock. Nicest guy…read morein the world. I will definitely use him again.

The old man owner was rude and nasty. I needed a part for a lock. He had the part but refused to…read moresell it to me because he wanted to do the labor and make the money. He said that I asked too many questions. I bought the part at Lowe's and replaced the lock part. I should have filed a "fair business" discrimination suit against the old man owner. The rating should be a negative 5.