Needed locks changed. Was able to arrive quickly. Matched my locks and the price was right. Even…read moremade me spare keys at no additional cost.

Locked out of my house late afternoon and still willing to come the hour drive. Quick and right in!…read moreWasn't sure what to expect in price but less than I thought and worth every dollar.

The lock Alex sold me was not what I told him I wanted. I wanted a lock without a key chamber. I…read morecould only go by what he told me about the lock because it was late at night, very cold and dark. I choose the one that he told me did not have a key chamber. The next day when it was light outside I noticed the key chamber. I called him and asked him why he sold me a lock with a key chamber when you said that the lock only came with a keyfab, fingerprint, or the app entry. He replied that he had disassembled the key chamber and tossed the keys in the trash without my permission. I want to return the lock and get my money back. He agreed at first but later he came up with lies and excuses as to why I can't return the lock and get my money back. Now I have a lock with no keys and don't know where the keys are. I don't feel safe in my home. The lock cost $289.00 plus tax. I can't buy another lock until the money is returned. I feel like I was scammed and taken advantage of.

Locked myself out of my residence and reached out to multiple places within my geographical…read moreproximity and I eventually found 24-7 locksmith who had quoted me at a reasonable price. And despite a delay that was out of his control, Alex came through and helped me get back into my residence. Would recommend.

Fast, fair and honest!!…read more Had a response within minutes. They understood the situation and were onsite in 28 minutes.

Jay came late on a Sunday night, price was great. He saved me money with his knowledge of locks…read more Highly recommend!

Prompt responses and good information…read more Prompt responses and good information I had a key duplicated for an F 150. It was quick and reasonably priced

Joshua was responsive, prompt, friendly, and patiently answered my questions and helped me make…read moredecisions between different options of locks (rekeying & also putting in new lock set). I appreciated that he shared his advice and recommendations based on his expertise as well as personal use/experience. I even requested additional services based on his recommendation. He was upfront about his pricing per lock and I felt his rates were reasonable. Would absolutely hire him again if I needed his services or to refer to others.

My experience with a reliable was great from start to finish! To start, Mark was helpful via…read moremessaging in the Yelp! App. I was looking for an additional key for a used auto I just purchased. When I arrived to their nicely appointed location, Scott took good, polite and professional care of me! Price was fair and I ordered an additional auto key just in case. Thanks Reliable!

Hired to rekey locks. Did a great job for a fair price. About $150 to have them rekey a handful of…read moredoors. Would hire again!

Best service ever quick fast and professional was in and out with not hurry and got nice and good…read morequality service

Do not use this company. I called and there was no answer. Later the owner called me back. I…read moreexplained who I am and reason for my call. Not to sell him anything. He went off on me for no reason and started cussing and threatening me. Completely unprofessional. Use Bass Security 216-755-1200 if you need a locksmith. They are licensed, bonded, and insured.

Jason was an absolute gem to work with today. Nicest guy you'll meet, funny and down to Earth…read morewhile being very professional and his main goal is total customer satisfaction. His price was honest and real and he made sure all the bugs were cleared and that my car worked the way it should. Thanks again Jason

I recently purchased a used car and needed an additional key as it only came with one. Car keys are…read morenot what they used to be: computer chips, transponders, etc. have changed the game. I called around to some other locksmiths who quoted me fairly reasonable prices however, one locksmith recommended Ottinger and sons and said to ask for Jason. I called Jason and got an initial quote, which was very reasonable and called him back the following week to schedule an appointment. as I was talking with him, I realized he was at dinner with friends, but he was still taking time to make sure he got me on his schedule. I was more than willing to call back, but he insisted on making sure we got the appointment on his calendar. Jason called me the morning of our appointment to confirm and called me again that afternoon to tell me he was at one job, wrapping up across town and would be to my location quickly. He called as he was pulling up to tell me that he was there. I don't know how often locksmiths are that good at communication, but Jason was outstanding. Jason made small talk and got to know me as he was cutting the new key for my 2014 Chevy Malibu. The key needed a transponder and also required specialized equipment which Jason had in his truck. I don't even think he was at my house more than 15 minutes, but he felt like a lifelong friend by the time we were done. you can tell Jason is a motivated businessman. I highly recommend Ottinger and sons for mobile locksmith needs. Don't make assumptions about cost for a locksmith who comes to you. Call Jason and you won't be sorry.

Great service all around. I will recommend to everyone! Fast…read morefriendly and professional

what an amazing person! helped me out with a problem with my locks before enjoying lunch WOW…read more that's customer service, the best ever! bless you