I was looking for a trusted locksmith and Chagrin Lock and Key, Wiley, came out and changed all my…read morelocks with durability to this day, maybe 10 years later! He was knowledgeable and trustworthy as I said and I would recommend him highly. I appreciate how neat he left the area after drilling a little and he was so enjoyable to talk with as he did the job. Great guy, great service and again, I highly recommend if you are as particular as me. He checks all the boxes!

We just moved to the Chagrin Falls area and needed the locks changed and re-keyed on our newly…read morepurchased home. Wiley responded right away and was able to recommend secure and attractive locks for our home. Even though he needed to order one set, he was able to return a few days later (on time---again) and install them with no problem. He even provided 8 matching keys. He is a true professional and is a fun guy to get to know. Use Chagrin Lock & Key whenever you need it done right the first time.

Emir saved my bacon today as I locked myself out of my house. I called him and he gave me a…read moreconcrete estimate for the entire service. Plus he arrived in about 5 minutes! I'm sure that was just lucky timing on my part but it was still greatly appreciated. He was fast and personable. Based on the floating quotes I got from other guys who only gave me a "starting at" quote for the process, this whole process was straightforward and relatively painless for an unexpected expense. So, stress free and moving on with the day was also priceless. I definitely recommend this locksmith.

I locked myself out of my home and needed a lock opened for me. It was around 30 degrees outside…read moreand I had my dog with me. I called E&A and they had a technician out in about 10 minutes. Not sure that this happens always but I was happy it was so quick! The only reason they aren't getting 5 stars is because they didn't confirm my identity (via ID card, etc) before starting the service. I would have thought that was a must-do. It felt a little too easy to have my lock opened. Aside for that potential security miss, the service took less than 5 minutes and I was able to pay with a card. I got an automated reciept immediately to my email. Now, the price..... Since it was an emergency call, the service cost me $102.60 ($95 for the call plus 8% tax). Let's just say I've had my keys attached to me since. I would recommend them and I would use them again in the future!

* This post is updated on day two with pictures. A dispatcher called me today to ask about my…read moreservice. I explained it was terrible. She stated she was sorry to hear that but that's as far as the call went. She asked me how much I paid. No idea where she was calling from and no attempt to resolve the issue. I have now spent a couple additional hours on this second day attempting to resolve the terrible installation. Most important is that the locksmith stated that the deadbolt didn't require the strike plate on the door frame because "it locked just fine without it". The strike plate is one of the most important pieces of the deadbolt system. It's secured by 4 screws, 2 of which are extra long to make it more difficult to forcibly break through the door. When I checked the second door I observed that the wrong strike plate was installed on that door. ---------Original post below------------ I just had the worst experience. I purchased 3 sets of Kwik Key lock sets with deadbolts including an electronic deadbolt from Home Depot and informed the contractor when he called me after receiving my contact info from the 911 or 24/7 locksmith main number. When the installer arrived, I showed him the lock sets and the 3 doors. he promptly began working on the first door. He didn't explain or comment about any door or door frame conditions or possible lock set compatibility issues. He began to attempt to cut the hole for the deadbolt. After about 10 minutes of using a hole saw on the first door, he stopped and said you have a metal door it will be $250 for this door. no price given prior starting work so I was now stuck with having him continue the work. He really struggled cutting the hole into the door. Metal capped doors are very common so this shouldn't have been a surprise or be difficult. He finally "completed" the electronic deadbolt install and then moved to the second door. I checked the first install door was getting stuck on the newly installed deadbolt and wouldn't open. I called him over to check it out and he wiggled the door and it finally opened. He then stated the door strikes were the wrong type and that he didn't have the tools to recess the door strikes which is a common step with changing lock sets. He also didn't secure the door strike on the door with screws so it was loose and it rattled when the door was closed. I ended up having to get my own tools out (Dremel) and recess the strike plate myself from the door frame on this first door and will have to remove the deadbolt to fix the strike plate on the edge of the door. i then checked the second door and he again comments after starting the door that they were the wrong types of locks. He also appeared to have taken metal cutters or a saw to trim the metal ring that goes around the latch and into the door. these are standard doors and frames. the lock sets were fine. Again, sawdust and metal chips and screws everywhere and he threw away the original lockset without asking. At this point with the first door partially completed (lockset hadnt been installed yet) and the second door that requires additional rework, I said stop. I didnt want him touching anything else and to pack up and go. He repeatedly stated I must pay him $500 for what he stated was two complete doors and he wouldn't leave. I offered $300 with the rationale, not the right tools, no review of the conditions prior to starting the work, sawdust and debris everywhere. Voices were raised and shouting back and forth continued and I finally relented and said I would pay $400 out of duress because he was refusing to leave and wanted to start uninstalling what he partially installed. He still wouldn't accept $400 until I told him I was going to call the business. He then said ok but only if I paid with cash app. Not all banks allow the use of cash app and I had never used it before so after trying 4 of my different bank cards, all of which are not acceptable with cash app, and therefore not being able to pay him via cash app I said there had to be another way to pay. He immediately pulled out the "square" for Apple Pay and said it would be a $50 surcharge to use Apple Pay. I finally got him to leave after paying $400 plus the $50 apply pay surcharge under duress. No receipt. I can't locate the business anywhere, the address linked to payment is a residential address and the name of the payee didn't match the name on the address. All info for 911 locksmith or 24/7 locksmith (it appears both names are used by the locksmith) there is no local company website and the parent website is very vague and there is no way to track it get company info other than using this yelp review. it appears that 911 locksmith and 24/7 locksmith is a nationwide shell of a company with a dispatch service that connects callers to local independent contractors. My specific experience was in northeast Ohio with a "locksmith" aligned with the address on this review.

Terrible advertisement claims Triple aaa affiliated. They came out unlocked my car charged then…read moresaid $175.00 for the service. I said it's under Triple aaa and driver said they don't take Triple aaa. VERY misleading and false advertisement.

Great service all around. I will recommend to everyone! Fast…read morefriendly and professional

what an amazing person! helped me out with a problem with my locks before enjoying lunch WOW…read more that's customer service, the best ever! bless you

We had an excellent experience with Albright Locksmith! We were locked out of our RV on a Saturday…read moreevening. When I first called, Tim was kind enough to walk me through a few troubleshooting steps over the phone before recommending a service call. He genuinely wanted to help us avoid the expense if possible. When we called back, he arrived at our house within about 30-35 minutes. He was professional, friendly, honest, and very fair with his pricing. It's hard to find someone who truly puts the customer first, and Tim definitely does. We are so grateful for his quick response and excellent service. I highly recommend Albright Locksmith!

We have used Albright twice. Once when we moved in to re key our locks and also once when I locked…read moremyself out accidentally and in laws out of town had our spare key and we didn't get it back. They did a great job both times we used them. Showed up on time and were respectful and professional. The workers showed up in their personal vehicle instead of a marked truck or car (but that was a few years ago that may have changed). They may have had a sign on the car. I can't remember totally. But they did good work and I would use them again.

Ok this guy Ian is great. I mean who tries to help you over the phone instead of charging you to…read morecome out for a simple fix? I mean yes he's come out before and done great work too but very much appreciated his save today that didn't even require a house call! And my neighbor loves his work too.

Had the good fortune of working with Ian to resolve my mailbox lock issues. Ian gave me a…read morereasonable price range and mentioned it would depend on the type of lock. After providing a picture of my lock, he told me the price would be the lowest of the amounts quoted....think about that when it comes to honesty....he could have midrange or charged the higher amount. He kept me informed of his arrival time based on GPS and was courteous and professional in his duties. Will use and recommend Ian for all future locksmith needs! Thanks Ian.

Danny and Luis made my replacement car key and a spare in record time. They were professional and…read moreanswered all my questions I would recommend this lock service to neighbors and friends.

I have no idea what the deal is with this place but I wouldn't waste my time with them. I spoke…read morewith someone and said I would call back in a few minutes to book. When I called back, I got a different person who I guess didn't want to deal with me. So, she took my information and promptly hung up on me. So I called back because... what the heck, right. This time I get a third person who doesn't know what is going on either. So, he puts me on hold for awhile so he can call the woman who hung up on me and then they both come back on the line like a junior high group call. All I can ascertain is that the second person I spoke with got confused or annoyed when I spoke with her and assumed the other dispatcher was working on my call. If anyone would have bothered to have some patience or customer service maybe they would have been able to sort this out. But, drama and hijinks ensued while I am sitting locked out in the cold. But, whatever, the next locksmith I called was friendly, more affordable and at my door in 5 minutes. So, thanks for being shitty I guess.

My keys got separated after a night out and i didn't realize it until i left out for a quick…read moreerrand. Immediately searched for a locksmith and called Eddie's. I gave my information and received pricing and confirmation. I was told the tech would be to me in about 25 min. 45 min later i called for an update and they stopped answering the phone. It took longer to find another locksmith. So i wasted an hour waiting for these ppl who stopped answering. Makes no sense to take the job and then just not pick up the phone anymore. Horrible service.

The technician got to my car very fast. He was very nice and went in my opinion above and beyond…read more My keys we locked in my trunk. After unlocking my door, he unloaded my full trunk through the back seat o get to my keys. He was great help. I would definitely recommend Eddie's Locksmith Services locksmith.