I had an A+ experience with Stuart The Lock Guy. I enjoy dealing with smaller local companies, and…read moreStuart was excellent. He was responsive, prompt, reasonably priced and he did excellent work.

I live in Pittsburgh and my daughter lives in Cleveland. I had a key that I needed dupilcated and…read morehad gone to several locksmiths in Pittsburgh including "the best in town." with no luck. On my daughters reccomendation I tried The Lock Guy on one of my visits. Even he will admit it was not easy, but between him and his partner they looked through his inventory of thousands of blanks and found one that was close. This was not a mere business tranaction, he took the search for a duplicate blank personally. After about 25 minutes he found one that was close and cut it. In addition he gave it to me on the "honor system" trusting me to pay him if it worked and not pay him if it did not. I returned to Pittsburgh and tried it a few days later. While not a perfect fit, it worked! This kind of customer service is almost unheard of in this day and age. If you need a strange key cut and you live within three hours of Cleveland go to "The Lock Guy." You will not be disappointed.

Had a great experience with Dan the Locksmith Man. Super easy to communicate with. He responded…read morequickly and was clear on pricing upfront. He showed up exactly when he said he would (which is rare these days) and knocked out multiple keypad lock installs without any issues. Everything works perfectly. I also had him install a couple of security cameras, and he handled that no problem as well. Overall, really solid, reliable guy. I'd definitely use him again.

Dan is really the locksmith MAN! He gave us a fixed cost quote, showed up the same day,…read morecommunicated before he began that we would have more expenses because of the old non standard locks we had to replace and one we even had to drill out of a door, replaced eight locks, gave us a discount because of the volume, and was polite, professional, and awesome. Thanks Dan!

Extremely fast, efficient and knowledgeable. Took care of my lockout with a friendly smile!read more

Joe installed two keyless locks in my new home. He was prompt, courteous and reasonably priced. I…read morewill use him again! Thanks Joe.

Igor of RBChome Locksmith is incredible!! My fiance and I just moved to Cleveland and purchased our…read morefirst home together. I messaged Igor on Yelp a few days before we closed on our house to see if he would be able to come out to our house the day we got our keys so he could rekey our doors. He was super accommodating and told me to let him know when we were finally allowed in our house and he would come over. Fast forward to the day we closed, he stopped by at 4:30 pm and was extremely friendly and attentive to our needs. He had to rekey 5 doors in total in an almost 100-year old house. Not an easy thing to do! He was at our home for about 3 hours working away and we were grateful for his service and for allowing us to feel safe in our new home right away. As new homeowners who just dropped a lot of money during closing, we were a little sticker shocked at the total cost, but he was well worth it and he put in a LOT of time and effort re-keying our doors...so we expected to pay a little over $300 anyways. If you are a new homeowner and need to get your doors re-keyed OR if you just are looking for a friendly, reliable locksmith in the area, look no further than Igor. We will definitely hire him again should we need to! Thanks Igor!

Prompt response to request to replace malfunctioning door lock; very courteous and professional.read more

Best service ever quick fast and professional was in and out with not hurry and got nice and good…read morequality service

The owner - Shay, is super rude, and not keeping his words…read more I don't think this guy can be trusted with your keys HE TOOK OUR MONEY

Jay came late on a Sunday night, price was great. He saved me money with his knowledge of locks…read more Highly recommend!

I called for help as our door from the garage into the house just stopped working for no apparent…read morereason, I called these A-Tri-Couny Lock. Fast professional service. He fixed and cleaned up any debri and Wes on his way. Nice guy, nice company. Would use again.

Ok this guy Ian is great. I mean who tries to help you over the phone instead of charging you to…read morecome out for a simple fix? I mean yes he's come out before and done great work too but very much appreciated his save today that didn't even require a house call! And my neighbor loves his work too.

Had the good fortune of working with Ian to resolve my mailbox lock issues. Ian gave me a…read morereasonable price range and mentioned it would depend on the type of lock. After providing a picture of my lock, he told me the price would be the lowest of the amounts quoted....think about that when it comes to honesty....he could have midrange or charged the higher amount. He kept me informed of his arrival time based on GPS and was courteous and professional in his duties. Will use and recommend Ian for all future locksmith needs! Thanks Ian.

The lock Alex sold me was not what I told him I wanted. I wanted a lock without a key chamber. I…read morecould only go by what he told me about the lock because it was late at night, very cold and dark. I choose the one that he told me did not have a key chamber. The next day when it was light outside I noticed the key chamber. I called him and asked him why he sold me a lock with a key chamber when you said that the lock only came with a keyfab, fingerprint, or the app entry. He replied that he had disassembled the key chamber and tossed the keys in the trash without my permission. I want to return the lock and get my money back. He agreed at first but later he came up with lies and excuses as to why I can't return the lock and get my money back. Now I have a lock with no keys and don't know where the keys are. I don't feel safe in my home. The lock cost $289.00 plus tax. I can't buy another lock until the money is returned. I feel like I was scammed and taken advantage of.

Locked myself out of my residence and reached out to multiple places within my geographical…read moreproximity and I eventually found 24-7 locksmith who had quoted me at a reasonable price. And despite a delay that was out of his control, Alex came through and helped me get back into my residence. Would recommend.