* Nevis Bank Hotel, Fort Willliam. 3 Stars. A small, contemporary hotel, with attractive rooms…read morethat are very tight. The big issue here is safety. The bathtub has very high sides. That makes entry and especially exiting after a shower difficult and dangerous. There are no grab bars for safety. On that basis alone, I would absolutely not recommend this hotel.

I can't say much about the Hotel, but this included cool roadside stop. A "Shop and Dine,"…read moreCafeteria Style, on the Banks and Bend of Loch Linnhe & Loch Eil. Our tour bus along with many others have supported the livelihood of the fine people working in the shop and kitchen. Fish 'n Chip's in the Highlands of Scotland seemed the best option for a rewarding survival of the "Shop & and Female Companions." You place your order with tray in had. It then getting barked to the back and after a short and painless wait - botta bing the piping (no pun intended) hot food is on your tray! You progress to the sweet cashier lady and get reminded that you (me) don't have a beverage. Oops. I quickly I the chilled bottles of lagers and grab an Lemon Shandy. Seating inside and out. It was a beautiful sunning day and no debate was raised on "outside." With sun on my back, extra tarter sauce, and Shandy popped open, it was time to rate the Fish 'n Chip's may last dish on the Cape Cod to the States. No comparison, these Chips were crunchy outside and tender inside. Same applied to the Fish. Crunchy, fresh, and tender. A heavenly treat. Of course, the Shandy, weather, location, and company added greatly to the experience.

Had a drink and snack in the late afternoon on the way to Fort William and it was a magical stop!…read moreThe castle grounds are beautiful, the service was great, and the food and drinks were very reasonable priced for the setting. I would highly recommend to anyone visiting th area!

This is absolutely a gem of a boutique hotel. It is absolutely sumptuous and grand. Lord Mc…read moreDelouney paid an honorable visit but no rooms were free and the restaurant was full. It is with great displeasure that I could only admire the splendor of the site without the pleasure of a stay. William was kind and helpful with us.

Some of the best Fish N Chips I've ever had! Tomato soup was…read moreperfect, and their version of Guinness was delicious. You can't beat the views and the landscape outside either! This place is absolutely amazing.

Really enjoyed our recent visit. It's a legit Scottish pub. We had to wait 45 min until our dinner…read moretable was ready but thoroughly enjoyed a pint in the pub while waiting. Service for dinner was spot on. Food was yummy. Scampi (fried langostines) and chips were nicely crunchy outside, tender inside, and quite flavorful. Would be happy to return!

We had a good experience here. We were on a road trip so parking was a big priority for us and this…read moreplace has a huge parking lot right next to the entrance. The location was excellent, centrally located just outside of town and a short drive to Glenfinnan, Ben Nevis and Glencoe. Our room had an amazing view of the loch across the street that was absolutely beautiful. The staff was great, room was clean, the property was well maintained and the restaurant was excellent.

I kinda wanted to give this place a better final score. The staff are nice and hospitable, and the…read moreprices are definitely reasonable. It's a fairly large hotel amongst the many B&Bs outside of Fort William. Our rooms are a little noisy until 10pm or so. We asked for a room with a view and ended up with half of one obscured by the lounge/bar building. Room is compact but serviceable. The common rooms, however, are very relaxing to just sit and enjoy the Loch in the setting/morning sun. Nautical maps abound, and there are a couple of topological maps if you are considering a walk in the nearby Glens the next day (of course, you should *actually* acquire one should you do so). The food is, ah, conventional. We went for venison burgers and vension sausages (sauces a little salty), and enjoyed them without anything worthy of special mention. Except the goat cheese, which turned out quite blue-vein. It's as if the meat itself lack that game taste a venison should ideally have, and they're making up for it with the other ingredients.

Place is fine for an older hotel…read more beds were clean and almost everything was well maintained. the mattress felt cheap but it was serviceable. we had a room facing the loch so it was nice. some of the grouting was coming off the bathroom tiles. breakfast servers were attentive, but the standard breakfast didnt really impress. i think some of the food was just packaged food plated to pass off as a cooked meal... or at least it looked like that. i like the lobby decor, there are old relics from better days of the british empire such as old newspapers framed about the abundance of land in the new world. i would give it one more star, but we used a luggage transfer service and the hotel just left our bags next to the stairs in an unsecure location. anyone walking by could take the bags. not cool

Great friendly service. The room itself wasn't great but since we checked in on arrival and it was…read morethe last room available so we were given twin beds. I'd give a better review allowing for the age of the hotel but there shouldn't be any excuse for the beds which were horribly uncomfortable lumpy rocks. If it weren't for the beds I would probably give 4 stars as the service at check-in and the bar was stellar.

I did not stay at this hotel due to my personal information being leaked by scammers. I requested a…read morerefund and was refused. Based on the other reviews, sounds pretty unpleasant so at least I dodged that experience.

We booked a room for two adults and two children ages 8 and 10. They put us in a room with one…read moredouble bed and one twin. We were sure this was a mistake until they told us one of the children should sleep with the adults in the double bed. We paid more for the very small very basic room here than we did for a room at the Fairmont in St. Andrews (which was lovely by the way). There is no lift and we climbed 4 flights of stairs with our luggage. If there was anything else available I would have walked out and demanded a refund.

Nice quaint, older hotel located in the town of Fort William. Staff was friendly, & helped me check…read morein, since I arrived ahead of my tour group. The hotel is also conveniently located near the train station along with being next to various shops & restaurants .

Good little place at the top of the High Street…read more The rooms are warm and they have a nice breakfast with fried and scrambled eggs with sausage, bacon, blood sausage and haggis on offer. Good fresh bread and fruit.

Do Not Book here!…read more Premier Inn A very subpar experience at the Fort William, UK Premier Inn locations. The average reviewer described their stay as "really bad," highlighting unhelpful customer service when addressing complaints. Similarly, the London Hammersmith (Ravenscourt Park) Hotel was labeled "the worst Premier Inn in the UK" by a guest who encountered a noisy, dirty room with a urine-stained toilet and thin walls that disrupted sleep. Another guest at the London Gatwick Airport (North Terminal) Hotel expressed disappointment over unfulfilled room preferences and views, indicating a decline in the quality of service for returning customers. Misleading Advertising Practices Premier Inn has been reprimanded for deceptive advertising. The Advertising Standards Authority (ASA) banned an ad promoting rooms "from only £35 a night," deeming it misleading due to the limited availability of such rates. Additionally, the chain was compelled to amend claims suggesting that booking early guarantees the best price, following complaints that these assertions were unsubstantiated. Questionable Refund Policies The company's "Good Night Guarantee," which promises refunds for unsatisfactory stays, has been criticized as ineffective. Guests have reported denied refund claims for issues like malfunctioning air conditioning, with the company citing technicalities such as the timing of the complaint. This has led to perceptions that the guarantee is more of a marketing gimmick than a genuine commitment to customer satisfaction. Controversial Policy Changes Recent policy changes have further tarnished Premier Inn's image. The introduction of a single-file queuing system at hotel bars, intended to ensure fair service, has been met with customer dissatisfaction. Patrons have compared the experience to queuing at a post office, lamenting the loss of traditional pub atmospheres. Employment Practices and Legal Challenges Premier Inn's parent company, Whitbread, has faced legal challenges and criticism over employment practices. Plans to cut over 200 jobs in Scotland, part of a broader strategy to eliminate over a thousand jobs across the UK, have been met with severe criticism from trade unions. Unite, a prominent trade union, has accused Whitbread of planning these cuts since December 2023 and is threatening to take the company to an employment tribunal for unfair dismissal. In summary, Premier Inn's reputation has been marred by consistent customer complaints, misleading advertising, ineffective refund policies, controversial operational changes, and questionable employment practices. These issues suggest a decline in the quality and reliability that guests might expect from such a prominent hotel chain. Recent Controversies Surrounding Premier Inn - just read any review.

Stayed here one night during a trip from Canada on July 10th, 2023. Today on Aug 30th I find via…read moremail that they messed up the vehicle registration and changed us $100 for parking there while we slept during our stay. Do not trust the staff to do their jobs correctly, or you will find a very expensive bill after you get home!!

Had a great room with a good view of the loch. Room was bigger than expected. Breakfast was as…read moreexpected and filling. Great find!

Service was super slow. Asked for the check with our food as we were in a hurry. Got some to go…read morethings. Took over an hour. Had to ask three times. Do not recommend