I have been using them for 5 years. Never a problem with service or quality of the cleaning. (But…read morethen, I'm not high maintenance ). They do a great job with my linen clothing - never a sheen on it like other places have left. All my cashmere comes out great and not a lot of chemical smell.

I'm embarrassed for this business. It is truly a waste of space in the area. The employee(s) have…read moreterrible attitudes. They never have your clothes ready by the extended date and time they quote. And most recently, they claimed to "lose" almost $1500 worth of clothing I had dropped off for dry cleaning. Luckily for me they ended up locating my clothes, and naturally handed them back to me dirty past the pick up date they gave me. This business does not deserve anyone's hard earned money.

I dropped off my wedding dress and my husband's suit here after reading all of the wonderful…read morereviews. My dress took a while to get cleaned, but when I picked it up, I was so happy with the result!! The bottom of my dress was black at the bottom with dirt, wine stains, and who even knows what else from the fun wedding reception. By what can only be a God given talent, they managed to get the stains out and make it look brand new! I am super pleased and will be coming to them in the future!

Bil-Mar is the best dry cleaner in Cleveland area. If there is a item that needs special…read moreattention, they will gladly take care of it. Hubby and I have been going there for 30 years And are always satisified.

Very clean and efficient machines for a good price. The staff is really friendly and helpful and…read moremakes it a great environment to do laundry.

One of the best laundry mats I've ever been too! Clean friendly and reasonable…read moreIf your in area and need laundry then try this place

Very helpful to new customers and great prices. I would would recommend this business to someone in…read morethe area.

This place is AMAZING. I was absolutely dreading the thought of having to deal with the 10 trash…read morebags of dirty clothes sitting in my trunk when I stumbled upon the washhouse Café. I walked in and was immediately greeted by a coffee bar and massage chair-I almost forgot I was there to do a chore I have put off for five weeks. This is the cleanest laundromat I've ever been to, with the best washers, dryers and folding racks. Staff was walking around the perimeter, cleaning the machines and floors. It felt like a fever dream. I'm so happy this place exists.

I brought in my duvet and they had it ready 24 hours later. They washed it twice, got some dark…read morespots out of the white duvet for me, and charged just $23 (cash or check only). I don't really use this service often, but will definitely keep this place in mind for all my dry cleaning and laundry needs. The lady handling the front of the business was friendly and helpful. And to me the best part is they open at 7am on weekdays; I wish all businesses did that.

From the owner: Parma Laundry Service is a family-owned commercial laundry business built on the principles of…read moreintegrity, quality, competitive pricing and excellent service. We offer a wide range of services to meet any of your needs, specializing in nursing homes, hotels, motels, and government institutions. We have been serving Northeast Ohio for more than 50 years. Our commitment to quality, personalized attention to detail, and dependable service are the reasons for our longevity.

Customer service is great! The owner is a super friendly guy who puts his heart into this place…read more Super helpful, and everything's very clean and well taken care of. Even the atmosphere is so nice with all the plants. Will be doing laundry here when I need to. Tonnnns of machines. Never worry about needing to wait for one. Small businesses like this give me hope for Cleveland. Love when there's heart in a place even if it's just a laundromat.

I have been coming to this laundramat for years. The facility is clean, the washers and dryers are…read morerepaired when necessary, and most importantly, I feel safe and comfortable doing my wash here. The owner is often present, and very helpful if there is a concern. I highly recommend.

This was the first time having to use a service like this due to an emergency situation therefore I…read morewasn't sure about the cost, but I did take full advantage of this opportunity and added a few additional items that needed cleaned. Make sure that if you want to estimate how much you'll pay, weigh the bags beforehand. Otherwise, I didn't have a single issue and the app gives you a ton of information from status to even the driver name and how to contact him/her. Definitely on time for pick up and was even early on delivery. The folding is definitely a perk, and they even folded the way I normally do. Overall great experience.

Absolutely amazing service the first time they came and picked my loads up but when it was time for…read morethem to return it was well after their business hours and I had to call the company phone multiple times to get no answer until I remembered the drop person called from a personal cell. I reached back out them and they said they were not working anymore but it was family owned so they would make a call. They did and shortly after my clean laundry was returned. However the next time I attempted to book they allowed me to schedule on the app but no one ever showed up and none of my calls were answered. I tried for a good week straight before just moving on to a different company. Weird behavior I definitely would not recommend.

The quality was fine but I have an issue with the cost. I took two pants to be hemmed shorter 2 in…read more and a frayed flag to be repaired. We wanted the flag to be fixed only on the frayed section and they took it upon themselves to stitch all the way around the flag without letting us know first if we wanted that done. All in all they charged us $20 per pant to stitch up 2 in. and $13 to repair the flag. Seems a little steep to me. I didn't pay $20 for each pair of pants. I didn't expect a hem to be that much either. The cost for three pieces cost us $57. I know things are expensive everywhere but this just seemed like a money grab to me. I won't be back to this establishment.

dropped my comforter off Sunday and I told the girl at the counter it needs a good cleaning the dog…read morestepped on it with dirty feet (wasn't even that bad) i paid for it at the same time of drop off. 41$ it was ready to be picked up Monday at 1:00. I get it home and it still has the same smell as I dropped it off and the few dirt spots were still on there. never even attempted to clean it. so I tried to call and now nobody answers the phone. oh yeah and not to mention the girl at the counter when I dropped it off didn't even know how to work the credit card machine because it wasn't reading my card then I figured it out. she literally said I don't know I never used it before. my rant is over heading to the laundry mat now and I won't be going back ever again! very disappointed.

They have great coupons in the All Around Town book. They will also clean "soiled" pink, fringed…read morechapps and a Spuds MacKenzie sweatshirt without asking too many questions.. Good people..

Owner chased my boyfriend down the street screaming her head off demanding he give back quarters…read morefrom the quarter machine. Super professional. Gave him $10 to get quarters to do laundry at out apartmentour apartment like we have every week for the past 3 years, no sign saying machines for "customers only". She said it messes with the numbers which makes zero sense. We didn't steal money from you. No need to literally follow people down the street screaming like at the top of your lungs like a child who was told they couldn't have dessert.

I work next door, so was using laundry thru out day , this last time i had my laundry stolen from…read moredryer, i will be telling everyone who waits at our bar while laundry is in machines what happened and not to use this place again.