24 hour turn around for a last minute suit alteration. Customer service was A+…read moreThe tailor made recommendations for my suit that I had never heard anywhere else.I was born with one hand so I get my sleeve shortened. He suggested that I have it tapered as well. I received at least 10 compliments when I wore the suit. I where suits weekly and I have never received such a positive reaction!

They have a great alterations department, very reasonable love them…read more They also have a rush service if you need it right away.

I've been a loyal customer here for 6 years and come in weekly. Up until recently, the service has…read morealways been great--especially when Nadia was here at the beginning of this business. She was efficient, helpful, and genuinely kind. Unfortunately, today's experience was the complete opposite. At 7am, I washed two kids' jackets (size 6-7) and one full-length medium winter parka in machine #16. The machine was only about half full. I pretreated everything, but when the cycle finished, all three coats came out still soapy and stained, with visible OxiClean residue. I brought this to the attendant's attention and showed her the items and the leftover soap. Instead of addressing the issue, she suggested I should've used a larger machine...even though this one was not close to full...and then implied I may have used too much detergent. Her "solution" was to run the washer empty to check for an error code before considering re-washing my items. I explained that I didn't have an extra 30 minutes to wait for that process b/c I have to go to work, and that it didn't make sense to delay resolving the issue when the results were clearly not right. She then stated she couldn't rewash my load unless the machine was proven to be broken, because the cost would come out of her paycheck. At that point, I dropped it because I didn't want her to be penalized financially...but that response alone is concerning from a customer service standpoint. When I asked for a way to contact management, I was told to leave a Yelp review instead because she had done everything she could to make me happy. So here we are. It's disappointing that after 6 years of consistent business, a clear issue with a machine wasn't handled with basic customer care. I would've appreciated a simple solution or even an attempt to make it right, rather than being met with deflection and inconvenience. I hope management sees this and reconsiders both their machine maintenance and how customer concerns are handled moving forward.

I come here when I need to wash my blankets. The machines are perfect size for large items. I have…read moreused smaller washers as well. But i mostly use the large size. The price isn't too bad. I believe it was $13. They also have free dryer days as well. I believe it to be Wednesday. But even then the dryer is 25 cents for four minutes. So the prices are not bad at all. The staff walk around and clean up the machines. This place isn't dirty at all. They also have a coffee bar here. I haven't had anything. But I'm sure it's good. I see people but it all the time.

Nice place,workers are friendly. BUT there needs to be a limit on how many washers a customer can…read moreuse, especially on busy days. I was there the other day when a 60+ years old woman came in and proceeded to use 7 washers. She would stand in front of a washer that someone else's clothes were in, hands on hips waiting for the person to empty the washer while it was still had a few minutes to go. 2 washers were out of order and there were people attempting to do their laundry and waiting to use a machine. PLEASE PUT LIMITS ON HOW MANY MACHINES ONE PERSON CAN USE, SO EVERYONE CAN USE A MACHINE.

Love their extremely large washing machine machines! Makes doing laundry so easy in and out!read more

Very very clean! Nice machines. Easy to get to and extra parking available…read more ........................................

Tried this for the first time today, when I arrived there were two women doing laundry together and…read morethey were using EVERY SINGLE WASHER except for the smallest ones. One of the women had gone to some of the machines and put a single item of clothing in it to indicate she was "saving" these so no one else could use them. Several people came in after me and were visibly upset. Also some people just left because of these ridiculous women. I ended up using some of the smaller machines and one of them malfunctioned and would not end the cycle so I couldn't get it open to get my clothes out. No one was there so I called the phone number posted at the business, no one answered. I left a message and never got a return call. After 30 additional minutes the machine finally unlocked and my clothes were soaking wet because it never did the spin cycle. So it took longer than it should have and more money to dry them. Very annoying experience.

Absolutely amazing service the first time they came and picked my loads up but when it was time for…read morethem to return it was well after their business hours and I had to call the company phone multiple times to get no answer until I remembered the drop person called from a personal cell. I reached back out them and they said they were not working anymore but it was family owned so they would make a call. They did and shortly after my clean laundry was returned. However the next time I attempted to book they allowed me to schedule on the app but no one ever showed up and none of my calls were answered. I tried for a good week straight before just moving on to a different company. Weird behavior I definitely would not recommend.

This was the first time having to use a service like this due to an emergency situation therefore I…read morewasn't sure about the cost, but I did take full advantage of this opportunity and added a few additional items that needed cleaned. Make sure that if you want to estimate how much you'll pay, weigh the bags beforehand. Otherwise, I didn't have a single issue and the app gives you a ton of information from status to even the driver name and how to contact him/her. Definitely on time for pick up and was even early on delivery. The folding is definitely a perk, and they even folded the way I normally do. Overall great experience.

Beware! They may lose your clothes if you do their wash and fold pickup service…read more They mixed my clothes another person's up so I have some of theirs and some of mine is apparently still missing? I feel like it should be an easy problem to fix. If two different people both call and say I am missing clothes, it should be that hard to return them to the rightful owner. Wash House CLE has made no attempt to pick up these other clothes. I have tried to return them, but I refuse to drive them there myself. This also makes me believe they are not doing much to find my missing clothes. I will not risk anymore of my clothes with their "convenient service".

What a spotless laundromat!! Very clean, machines all look brand new, great snack machines, kids…read morehang area, games, and tv's!! Lots of washing machines and dryer's. Wow, excellent staff! Thanks Jessie for the awesome customer service!! Your attitude made me smile. Friendly, outgoing, and polite! Nicest laundromat I have ever been in honestly! Definitely would highly recommend. Really nice spot, they also have free WiFi! A++ Experience

We Appreciate the parking! And how clean everything is...And the number of machines means no…read morewaiting.

The business is always clean, friendly staff, and units are always available. The machines also…read moretake bank cards which is a bonus if you don't feel like being bogged down with a pocket full of quarters.

Well, first off, as fate would have it. I came across this business on a fluke. My regular…read morelaundromat "Katies" were experiencing an electrical outage and I needed to wash a large load of towels for a nail salon "Tabby's Nail Cabby" immediately. I begin searching for the next nearest laundromat and chose "Coin Wash Laundry" It's been decades since I've been to a laundromat and I was in need of assistance every step of the way and that's where I met this lovely helpful lady name "Emily" Emily made my experience so effortless. I told her she just gained a New customer and to put me on file for future business and that I will be recommending their business to all. Thanks emily!

Love this place! Clean and great location! Great customer service! All machines work great! Only go…read morehere for my laundry when I have too!