Love their extremely large washing machine machines! Makes doing laundry so easy in and out!

All the machines are Brooken maybe 3or 4 work they always have strange people hanging around and the workers always go Out to smoke right by the door read more

The new machines have brought me back to Leo's. The location is quite and Circle K is next door read more

Leo's Laundromat - Fairview Park, Ohio: new washers at Leo's Laundromat on Lorain Road. - Laundromat Near Me - Fairview Park, Ohio

I have been coming to leos for years now and the staff has always been very welcoming and helpful, and courteous. The facility is always clean and the new machines are fantastic th dryers are amazing and I wouldn't go anywhere else. Milan Milovanovic read more

This place is dirty!! Majority of the machines have been out of order for years. The employees will shove your large loads of laundry into a tiny machine and call it a day. I would never trust them to do my laundry. They're more worried about having their friends come up and sit around outside chain smoking their cigarettes and running to circle k. Place continues to go downhill. It needs a new owner and new employees. read more

HORRIBLE! Don't waste your time. As of 10/14/2024 every machine is out of service! Nothing has been fixed here since BEFORE Covid! Poor business. Here today and 4 machines ate available. No one wants to fix them. Good riddance poor business. Don't even care of themselves read more

I'm a loyal customer here. I went to do laundry today and ALL the big washers are down. How do you expect someone to do laundry. It'll cost me twice as much to do laundry. It was dirty inside and the attendant was just sitting outside. read more

Worst business experience ever Went there on Tues September 26 2023 Bought a 10.00 laundry card that was invalid. The clerk Shirley said to me she can't help me . That I have to come back later and talk to Amber. Another customer heard me complaining that I was just ripped off for 10.00 and he offered me his card.To add insult to injury Shirley questioned the man and asked him was he sure? His card was 7.79 so it still didn't not give me my 10.00 back.I thought at one point I was in the twilight zone this random customer showed me more compassion than the laundromat representative. POOR CUSTOMER SERVICE read more

I've patronized this laundromat for almost 3 yrs. and am generally satisfied but lately, it seems like the owner is not keeping up with repairs to equipment. On a recent visit, I noted several machines "out of service." Out of 21 washers, 7 were out. Out of 24 dryers, 5 were out. Not a good percentage of working machines. Some are recent breakdowns and some are celebrating anniversaries. Some of the machines out of service are the ones that cost less and as a result, patrons end up having to spend more money to use bigger machines. 'Appreciate the staff, that why I come here because there is an attendant on duty, but 'so disappointing to see so many "out of order" signs. read more

The staff here are so friendly and helpful! This was my first time at a laundromat and I had no idea what I was doing. As soon as I walked in I was greeted and the tenant showed me exactly what I needed to do. I come all the time now, great price and my clothes come out super clean each time. read more

Claire is a nice positive employee who was very very helpful. I highly recommend their wash and fold service. .

Such nice employees. Very helpful Explained the machines and how much each could hold Very clean - will use again read more

My dryer broke and the laundry piled high. We searched for places on Yelp and this place had good reviews, so we checked it out. They were pretty spot on. It's not coin operated so you'll have to get a card and load money onto it. This was new to me but wasn't challenging. There were only one or two broken machines which isn't surprising given the frequency of use. It does impact a bit because of the fact this place is small. It looks, feels, and functions like laundromats do. Clothes get clean, dry, and you go home. read more

The facility is clean, spacious, and they have wi-fi!!! read more

Leo's Laundromat - Laundromat Near Me - Fairview Park, Ohio

Shirley (attendant) is the best and very helpful. (The only reason I go here!) Unfortunately, many times washers and dryers are broken and it takes months before they are repaired! Dryers take a long time to dry clothes - and lint traps are never cleaned!! (A fire hazard!) read more

I couldn't be happier with this place. Amber who seems to be there all the time is awesome. I drop my laundry off which is a great service. They call me when it's done. They even fold it. For the price I couldn't go wrong. Very clean place. Best part it's right next door to the place I love. read more

This place has THE NICEST employees. I've never had to wait to get a washer or dryer and the machines work fine. The laundry card is a huge plus especially during the coin shortage. There's a laundromat directly across from my apartment building but I come here instead. read more

I had such a positive experience! It was very clean & plenty of machines both washer and dryer! They have cute little tables and chairs to sit and wait for everything to get done! They also have free WiFi! The attendant, Reggie was very helpful and made the experience even better! read more

The equipment, when working (7 out of 21 washers are currently broke down..this dilemma forces patrons to spend more money on more expensive equipment..so on Wednesday, you're supposed to save .50 on one machine, only to wind up paying $2 more on another one..smiles don't save you money), isn't wiped down very often (when it is wiped down, Windex is used..nothing close to Lysol), very little social distancing going on (place already lacks decent square footage)..both which are bad considering the current times that we live in. Poor on-site management, the business is also ineffectively ran by an unconcerned owner that lives in Illinois. There is a $20 minimum laundry card load (they use a card system instead of quarters to operate said equipment) if you are using a credit card. I go to The Wash House Cafe near West 150th and Lorain now, it's a little further away..but worth it. Clean environment, plenty of WORKING MACHINES (small to large), friendly staff, equipment wiped down every 30 minutes or so, every machine has a credit card reader, meaning no minimum dollar amount to spend. Free drying on Wednesday and Thursdays. See their running ad on Fox 8 Cleveland. read more

Customer service is absolutely the BEST! God bless all these employees that are so kind and helpful to their customers. It is the kind of customer service you rarely see these days, thanks to all that make that possible :) read more

This place is great! I have never used a laundry facility until now and the free wifi had me sold. For sure it helps I can do my work while at the laundromat. My clothes have always come out clean and it doesn't cost too much. The only reason I can't give 5 stars is because I washed a load once and a few of my shirts were ripped up. It sucked that I had to throw them away :( read more

Amazing service! Reggie was there to help us from start to end. Every business needs an employee like Reggie. Will definitely come back again! read more

Great place! They deserve and live up to the other great reviews. Used the wash and fold service. Way cheaper per pound than the other wash and fold services. 10 pounds of laundry done same day and in less than 2 hours. Wonderful, staff. Fast service! read more

Leo's Laundromat I saw a sign a few weeks back advertising free wifi. I needed to wash my comforter and immediately thought of this place. Lou K and I both brought our dirty loads (pun intended) here on a Monday afternoon. The interior is cute with a 50's vibe, including vinyl chairs and reproduced vintage kitchen tables. You don't need quarters here, just cash which you can put in the x-changer machine (yes, x-changer machine). The attendant knows the regulars and spotted me as a newbie immediately. She called me honey a dozen or so times and reminded me of a cross between my country grandma and a former coworker named Aida from my days at Subway in Wooster, Oh. We fit my bedding into one of the giant washers. I used two separate dryers for the next part. I believe the entire process cost about $6. It took about an hour, but I used the wifi while I waited. Is it the cleanest place in the world? No, which I can't understand because you would expect plenty of access to soap and water. Also, a lot of thought was placed on creating a comfortable environment when it comes to the free wifi and cute décor. So why not spiff it up with a good detail? I wouldn't give this place 4 stars except that I've never seen a "nice" laundromat; I believe all of our expectations are lower for laundromats over other types of retail businesses. Warning: It is hot in there. read more

I have been utilizing the facilities here approximately 4 years now. In the beginning it was clean, the machines were well maintained and the staff for the most part was helpful. Up until now.....my only complaint was that regardless of what the staff says...The only washing machines that have hot water is the machine's on the back wall. Trust me....I have checked on countless occasions. But that is not what has prompted my review. I came in today. 13 driers out of order. Seven washers full...ready to be emptied. Then a customer asked for assistance with a washer that is not draining. The custom asked what his options were. Staff tells him...."it can take 15 minutes to couple hours". What?????? A couple hours? Your kidding me. I believe Leo's needs to step it up, or I will be finding another place to wash. read more

I chose this destination due to two items. A recommendation from a friend and asking Siri for a 5 star laundry mat. I have never been to one and all I new was I wanted a clean establishment. It was beyond my expectations on the level of cleanliness. I was addressed right away and walked through the process. I always thought they took quarters so I believe that gave me away as a newbie. I was asked what my needs were and explained my options. The attendant was friendly, knowledgeable and exceeded expectations I would have set for a laundry mat. I drove 7.9 miles to go here. After experiencing it, if I needed to use one again, I would drive farther. 100% recommended. read more

My first time in here dropping off my dads laundry. I'm not sure of the young man's name working the attendant desk but he was so nice. The customer service he provided was excellent! The prices for laundry and folding are totally worth it! He promptly called me only a couple hours later to say they were ready for pick up. And this was on a holiday weekend! My dad insists on only having his laundry done here. Thank you! Job well done! read more

Very helpful and friendly staff! Amber is so nice. I will definitely be returning. A clean, safe place to get all my laundry done.

Great place. Fair price. Friendly staff. This is my first time here and I'm very impressed. The staff is friendly and the service is great. The only downside i feel is that the floors aren't the cleanest, but what can you expect from a laundry mat? :) over all I'm highly impressed read more

Very clean. Attendant was helpful. $$ is loaded on a card. Big washers and dryers did about 3 loads in one washer & you pay only for time you need to dry read more

I have been using Leo's for a long time and until recently never had a complaint . About two weeks ago I had a brand new pair of jeans get ruined by a washing machine as someone left contaminents in the machine . Then a few days back I washed cloths and after getting home I noticed a bad smell in all the clothes . I went back and the nice woman let me rewash all the clothes at no cost , but they still have an oder . I suspect people are washing things in these washing machines that are leaving the units contaminated such as rugs that are extreamily filthy or rags from a cleaning service . Im really upset cause I'll have to go on a search to find a different sanitary place now . I mean these cloths have a fowl oder ........ read more

Clean laundry shop and the shop cleaner was helpful in assisting me as its my first time.

Provided a clean and friendly atmosphere at the laundry facility. The lady in charge took time to show me how to use the machines and offered to be of any assistance if I needed. I will go back to this place and I would highly recommend this to anyone. read more

I've never been to a laundry mat before. I had to wash our comforter. The owner/manager walked me through the whole process and was so nice. It was fast and convienent. Very nice experience. read more

Not a fan. Came here because I have no power. I brought a roll of quarters and they don't accept them it's a cashless system so you have to use cards. There's a $20 minimum to load a card with a debit card if you can't give them cash to put on a card. read more

First time going to Leo's and definitely will return. The service staff are nice and fun. Make you feel so welcomed. The machine are awesome. Very clean. The best feature (besides the friendly staff) , I didn't need change for the machines. They use a rechargeable card system. Awesome! read more

Not sure how it got 4 stars but it's far from that...first, they only have one 77# washer. The attendant said the 55# washer would wash two queen comforters at once but when the cycle was done, it was obvious it didn't wash well (even on a hot cycle with tide)---this makes sense as another review mentioned hot water doesn't work in some of the machines! Second, good luck with the dryers...they are all small so you can only put one queen comforter in at a time. Third, if you're lucky, a dryer will be available..nearly every dryer had an out of order sign on it. Apparently you have to hold the door closed to get them to start too. First time here, don't usually go to laundromats but I will not come back to this one, unless some serious maintenance was done to get their machines working properly. Also tried to get a refund on putting too much money on the card you need to operate the machines but so far it's been MIA. The only positive thing about this place was the attendant who was helpful given the issues that need to be addressed by the owner. Needs a good update on all accounts. read more