All the machines are new and work well. The place is super clean. There's wifi. Most of the machines take credit cards. The staff was nice. I was the last load allowed at 7 PM and stayed a bit after the rest of the customers folding my laundry. Next time I'll plan ahead a little better. Also: THE DRYERS ARE FREE! I can't overstate how amazing that is. I have been getting so pissed at the machines in my building which don't work properly half the time. I'm driving here from now on. It's cheaper and works better. Seriously, it never occurred to me to give 5 stars to a laundromat before, but this place has earned it. read more

Gets the job done, a little expensive, but large washers and free driers! Nice place to sit and do laundry.

Had to find a laundromat suddenly. Service staff was nice. Dryers were free. Washer Takes cards but reader is slow to reset. I had to wait 15 minutes before reader reset. Double check reader doesn't say active before putting clothes in washer. Not too bad, but floor could be cleaner. Vending machines and detergent vending. read more

we dropped off laundry to be washed and folded. they ruined our blanket and very sloppily folded the shirts. The way they priced our loads ended up costing us more too. It was a bad experience. read more

This laundry mat is a SCAM never!!!! use your card there they take extra money off that you never use at a place called west creek I never been to this place but everytime i use my card there i get money taking off my card that says its from west creek read more

This place is a scam. I went to do my laundry one day. When I put my laundry in the dryer, I didn't realize that it was the free section. There were no signs anywhere that indicated that. When I spoke to the associate on Sunday they told me to come back on Monday to get my money back. When I came on Wednesday they told me that I can't get my money back. It seems like they take advantage of new people in town. At any rate. I would never go back here and I suggest that you don't either. read more

Heights Laundry Center - The machine that eats clients money. - Laundromat Near Me - University Heights, Ohio

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I usually like this laundry mat however if you have to use the restroom, expect the staff to knock on the door incessantly while you are going. I'm not talking an spending 5-10 min in there. I'm talking 1-2 to go number two and wash your hands. Even if you yell that you will be right out they will keep knocking and then not apologize after. Today was the second time this has happened. It's ashamed because I like everything else about it but the staff that does this. If they knocked lightly that might be one thing but it was loud and it didn't matter that I said I'd be right out. And to dismiss me when I told them that sometimes someone has to go #2 and it takes more than a minute they said it was all good. I told them it was not good at all as they walked away. They couldn't care less that they did this in front of all of their patrons. read more

on 4-7-23 The black attendant lady with glasses is very nasty, rude argumentative. She got upset with me because I brought five bags of laundry. Two bags was wet and I had to wash the other three and she told me that I cannot do that so then she start talking to customers about me. I asked her was her supervisor name. She refused to give it to me. I got everything on video read more

Good service All the machines are in good shape Value for more than money Management is also very good and friendly read more

My washer and dryer were down so I washed and dried my clothes at Heights Laundry. Even when my washer is working, I take my king comforters there to clean them. The prices are good and the laundry mat is clean. The workers are friendly as well. read more

I started using the Heights Laundry Center several years ago when it opened, for the occasional time when I needed to do laundry I did not want to put in my home machine. At that time it was excellent. Everything was new and clean. I used it about a month ago and it was ok but appearance and cleanliness had declined. I went yesterday to do a comforter. The attendant was helpful in telling me what size machine to use and how much soap as I had not done this before. But after that everything was downhill. At least 1/3 of the machines were not working. The floors were dirty and the attendant was not sweeping, but rather sitting in her office area. THe bathrooms are a mess. THe electric dryers do not work and there are no paper towels. The women's room had no soap. When I asked about it she said that she had to rotate the soap bottle between the men's and women's rooms. But a few minutes later she had not bothered to do that. I don't know who owns this laundry but they ought to be ashamed. THis laundry center is very convenient to my home. However, in the future i will drive twice as far to Mayfield Heights to use the Speed Cycle Express Landromat which is always clean and well managed. I will not use Heights Laundry Center again. read more

The employee, Jerry, was very friendly, helpful, and constantly cleaning. The facility itself is very clean (even the bathrooms.) The washing machines take credit cards as well as quarters which is incredible, but the dryers only take quarters. There are change machines here so no big deal. We went there in the middle of the day on Saturday and it was very quiet and not crowded. To think of all the evenings I could have spared myself waiting around for the single (more expensive) machine at my apartment to become available! As of this review, the 8x machines were $5.00. The larger dryers were $0.75 and the smaller dryers were $0.50 for 30 minutes. We also used a 2x load machine which was $2.00. They had other size machines available as well (6x was $4.00, 4x was $3.25, 3x was $2.50.) They have vending machines for snacks and soaps and whatever. Plus a Rocky and Bullwinkle pinball machine if that's your thing. I'm very happy to welcome this business to the neighborhood! New favorite laundry spot. read more

Heights Laundry Center - Laundromat Near Me - University Heights, Ohio

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Used to love washing here but this place is going down hill! Half the washers are broken... the place is always dirty now... the heavy set lady with the glasses is very rude and loud . I was in there with my 4 year old and every other word was f**k this and f**k that, she gets made when people come in to wash , which is weird cause it's a laundromat, she doesn't like to work. read more

Clean laundry facility, machines take debit / credit cards, friendly employee on staff, available machines, plenty of rolling carts for use. Easy, hassle free experience read more

I had a great first time experience here. The laundry operator Audrey was nice to my husband and I and very helpful being that we hadn't never been to the establishment. I needed to use the big machine for a couple of items and Audrey got me together as which machine to use. We hit it off so we'll she actually came to sit and chat with me made my wash day even better. The place was clean and in order and I appreciated that alone! Thanks so much Audrey, I told you until next time. Andreya read more

I use this laundromat fairly regularly as it's the only one I know of near me that accepts credit and debit cards. It's generally pretty clean and has lots of machines, free dryers, and enough places to sit. The staff is usually pretty rude though and they treat customers like they're an inconvenience even though it's all self-service. I've been barked at and shooed away more times than is acceptable. read more

Clean. Friendly. A little more expensive for the wash but you get large machines so it's with it . I love coming here for my large loads. Way better than my apartment complex. And the times are exact. This location also takes credit card! read more

Last time I went to wash blankets and quilts I had to bring the home wet after waiting for 40 minutes for a dryer. Half of them weren't working. Today I took a rug in and the credit card payment wasn't working. I left to go to an ATM and came back but was told I couldn't use the larger size machine. And I would have to put my $20 bill into the change machine to get $20 in quarters. Place is never working. Get a maintenance person! read more

Very clean. Many machines. Attendant is very nice and cleans up very often, even when it's just a cart that needs to be put back. Machines even take cards. There is double load, 3X, 4X, 6X, and 8X load washers. I probably had 9 loads of laundry and I used the 8X machines and it took 30 min to wash it all - such a huge time saver!!! I went on a Saturday morning and it wasn't too busy. Dryers are 75 cents for 30 min and there's two sizes-regular and XL. The XL worked for my loads perfectly. This place is great. Definitely doing my laundry here every time. read more

Heights Laundry Center - Laundromat Near Me - University Heights, Ohio

The best place ever. Clean. Friendly. Dare I say fun? Brand new. Great machines. My clothes never looked so good-almost new again. Cards easy to use. Will Never go anywhere else! read more

Terrible! Half the dryers don't work, the lady that work there don't know how to talk to people. My first & last time doing back there!!

Convienient and very clean facility. Well maintained. Plenty of washers and dryers available. Will use again.

Clean, modern washers and dryers. Busy but not too bad at all. Friendly people. Overall a good place to wash your clothes

I like this laundromat a lot, but I'd like to address an issue with the owner. There is no website to contact anybody.

All of the machines seemed new and worked incredibly well! They have multiple sizes - 2x, 4x, 6x and 8x. Each machine offers the option to use a card rather than quarters, which makes it so much easier. The dryers are free. The seating is nice, and there are plenty of tables so I was able to study/work while I waited. It is staffed, so I was pleased to see how clean it was inside the building. read more

I've been going to this laundromat every weekend for more than a year to do my laundry, to the extent that the managers have even given me free laundry bags for coming so often. I went to change my $20 into quarters on my way back from getting groceries, so that I could drop the extra quarters off with my groceries at home while I grabbed my laundry (I don't like carrying that much change at one time). As I was leaving, an employee came out YELLING at me and telling me not to come back. As I tried to explain the situation, they employee took the plates on my car and continued to act incredibly unprofessionally. There are no signs posted saying that you can only get change when you are washing, and the demeanor of this individual was horribly off-putting and disrespectful. Needless to say, message received- I will not be coming back. Update- after speaking to management, they were very kind and assured me that the issue would be resolved. Very responsive and care about their customer feedback. read more

First timer & now I'll be a regular thx to everything being just right! The laundry attendant is active and polite, gets you taken care of. I'm definitely enjoying the free dry and the massaging chair. Very clean and fresh is actually a huge plus in my book. read more

Greatest cleanest laundry I have ever built. We are so proud of the employees and the pricing. Please do not be shy and ask for something we are missing. read more

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Incredibly nice facility. Big with plenty of machines. Great staff and very reasonable prices. I will definitely be back!

First time coming to Heights Laundry Center was terrible half the dryers and washers were not working and multiple customers were being robbed of their money, because no signs were posted on the washers to avoid such an issue! Then the attendants said the company doesn't put signs up but will issue a refund at your next visit but only with the same attendant that's helped you that specific day, and if that wasn't bad enough if the sheet they used was collected by management your "free wash" as a refund will now be invalid because they don't have the sheet, the attendants here at Heights Laundry Center don't try and accommodate the customers but more so considered with washing their own laundry like the day I visited. read more

if i could give it zero stars, i would. washer died, checked yelp, according to the website, its supposed to be open until 8:30pm. i haul my laundry there after work only to be told they are closing in 15 minutes. another person attempted to come in a moment after me. he was also turned away. this business needs to update theirs hours on the internet to match actual store hours. the upside, i found a laundromat in little italy that only charges $2 a load...and they stay open until 10pm. read more

friendliest staff! always warm and welcoming. the machines are efficient and affordable, plus you can't beat free dryers!! most of the machines take credit cards or coins. read more

I needed to wash 3 coats, 3 throw rugs, and 2 blankets, all too large for my machine. I ventured over to Heights, and found the MOST HELPFUL attendant, clean facilities, good prices (especially compared to having them done at a dry cleaners), and an easy end to my problem. The only drawback (true of every place I've ever been) was a lot of non-functioning machnes. Even then, though, I never had to wait. read more

Attendant is terrible. I asked if they were going to fix the dryers since they upped the prices for the wash. He stated "It's free". I advised him that is not what I asked. He kept yelling at me. I told him I was not arguing with him. This place used to be great when they first opened, but now the place just stinks. Do not waste your money here. read more