I dropped off my wedding dress and my husband's suit here after reading all of the wonderful…read morereviews. My dress took a while to get cleaned, but when I picked it up, I was so happy with the result!! The bottom of my dress was black at the bottom with dirt, wine stains, and who even knows what else from the fun wedding reception. By what can only be a God given talent, they managed to get the stains out and make it look brand new! I am super pleased and will be coming to them in the future!

Bil-Mar is the best dry cleaner in Cleveland area. If there is a item that needs special…read moreattention, they will gladly take care of it. Hubby and I have been going there for 30 years And are always satisified.

I used to love this place. Was always quick and efficient. They seem to have gone down hill in the…read morerecent months. Not open at regular published times. Adding kiosks instead of people and still aren't open. The phone contact on the door doesn't work. When they do pick up they don't know when the store will open.

Bernie was absolutely amazing! I don't often have things that need to be dry-cleaned so I wasn't…read moresure where to go. Originally their hours were until 7pm which is ultimately why I picked this location. But due to staffing, they had to adjust and now close at 5. When I expressed my issue to them (I work until 5:30) they insisted on making this exception. I was able to send my son before 5, so it worked out, but I was so impressed with that quality of customer service. You don't see it much these days. My husband suit coat turned out great. It's old, but it came back THE NEXT DAY with fixed buttons and looking brand new. I think I may start buying clothes that are dry clean only JUST to take my business there. The work is great, the prices are affordable and the turnaround time is so helpful.

Beware!! I went there to wash one king comforter. I placed comforter in washer and closed the…read moredoor. Put my $10.50 in washer and washer started to turn on. I noticed water temp was warm (I learned temp defaults to temp used by last customer) and I wanted cold water, so I push the stop button. The machine then was flashing and not allowing me to continue. Employee advised I wait for machine to reset. That didn't work so employee turned off the power to machine and we all know that means the washer isn't going to allow me to wash without putting another $10.50 in it. This is what I'm mad about, the employee could have taken $10.50 out of the bucket of quarters she had or taken quarters out of machine that I had just put $10.50 in and allow me to wash my comforter. She told me repeatedly that I had to put another $10.50 in the machine. I paid for a wash, and I did not get one. My comforter was completely dry when I removed it so it's not like the washing process had started. What business has you pay for something and not give you what you paid for? I won't be back.

WORST laundry mat I've ever been to! I brought my bedding to get washed and ran across the street…read moreto grab a few groceries (not a major trip or anything). This place took out my wet blankets and put them in a disgusting bag and threw them in a bag on the floor!!! Not even in like a metal bin or something! A disgusting trash bag. The girl at the front says "yeah that's what we do, if your stuff is in other people's way, people are allowed to move it!" We literally threw away our bedding. Who does that? Do NOT trust these people with your clothing or bedding if you care about it. Absolutely gross.

Very clean and efficient machines for a good price. The staff is really friendly and helpful and…read moremakes it a great environment to do laundry.

One of the best laundry mats I've ever been too! Clean friendly and reasonable…read moreIf your in area and need laundry then try this place

What the heck happened.I went here today to drop off dry cleaning and they are closed and store is…read morecompletely empty

I wanted to share a great story about the owners of this organization. I was summoned out of town…read morefor 4 months, yet prior to leaving, I dropped off a very expensive suit, my favorite, but they held onto it the entire time. This business is impeccable and I'm going to always bring my items here. Thank you so much!

For a "locally owned & operated business" Very rude poor customer service. Definitely not to the…read morestandard of its predecessor Fussy Cleaners.

My first time and I won't be back. As a new customer, I joined the Tide newsletter and added their…read moreapp and got a 25% off coupon for doing so. This store wouldn't honor the coupon for my $75 order. The not-so-helpful and not-too-nice staff member told me that coupons must be presented at the time of drop off. I checked my coupon and told her it doesn't say that on the coupon. She said, 'it says it on the computer.' There is a 3"x3" pastel post-it note handwritten in ball point pen, stuck on the back of their computer. Very unprofessional. I won't be back. Good thing there's plenty of good competition right around the corner.

There's no website there's no phone number. I have no way to get information aside from Google…read moreresults which show that this location is supposed to be open on Saturdays from 7 to 2. I arrive today at 8:45 and it's closed.

Signs in the store indicates that they are an affordable dry cleaning service. Took three dresses…read morethere. I almost fell over when he told me $30 per dress. No thanks. I'll go back to my old dry cleaner. I only switched because of location. Garments were clean, but for the amount dry cleaning I do in a month, I'll go broke there. Nothing affordable about this place. Also, like previous review by another customer, I too felt like I was bothering him.

This was the first time having to use a service like this due to an emergency situation therefore I…read morewasn't sure about the cost, but I did take full advantage of this opportunity and added a few additional items that needed cleaned. Make sure that if you want to estimate how much you'll pay, weigh the bags beforehand. Otherwise, I didn't have a single issue and the app gives you a ton of information from status to even the driver name and how to contact him/her. Definitely on time for pick up and was even early on delivery. The folding is definitely a perk, and they even folded the way I normally do. Overall great experience.

Absolutely amazing service the first time they came and picked my loads up but when it was time for…read morethem to return it was well after their business hours and I had to call the company phone multiple times to get no answer until I remembered the drop person called from a personal cell. I reached back out them and they said they were not working anymore but it was family owned so they would make a call. They did and shortly after my clean laundry was returned. However the next time I attempted to book they allowed me to schedule on the app but no one ever showed up and none of my calls were answered. I tried for a good week straight before just moving on to a different company. Weird behavior I definitely would not recommend.