Really disheartening…read more Got my wedding dress steamed and pressed only. My mom picked up the dress yesterday and when she opened the bag at home, she called me crying. The dress has more wrinkles in it than when I dropped it off, they broke my garment bag zipper, and overall the dress is worse than when I initially dropped it off. I immediately drive into town to take a look as I live 2 hours away. My wedding is in just a few days. I call to see if I can speak to a manager and I'm told he won't be in until tomorrow. This morning, I bring in pictures of the dress and ask for my money back. The manager was extremely rude, his employee claims the bag was broke when I dropped it off, and says their work is professionally done. He then says I'm just trying to get my money back and he won't do that. First off, the bag was not broke when I dropped it off. That is when I knew I couldn't trust them. As you said, a garment bag is only $5 so why would you lie about this? You had safety pins to keep the bag closed. What women would drop off her wedding dress in a bag like that? Secondly, you claim these are "minor" issues and that you don't see a problem. You talked down to me. You didn't care your work was not to my satisfaction. I will not bring this dress back since this is the level of care you treated it with the first time around. My father was able to break through to the manager and he finally offers for us to bring the dress back tomorrow for them to fix it (not today, which he said is none of my business as to why they cannot handle this issue today). Keep the money, you'll need it if this is the level of customer service and quality of work you provide. I will gladly take my dress elsewhere and pay a rush fee so you do not touch my dress again.

I had about 8 shirts cleaned there. They put their tags on the bottom of each shirt, which poked…read moreholes in the shirts. They didn't even ask me if it was ok, before they put holes in my shirts. They also "tried" to clean another jersey and shirt of mine. When they couldn't get the stains out, they didn't offer any sort of refund or price deduction for those 2 items. Other shirts they "cleaned" had a weird sticky/dry feel. I'll never use this business again.

Generous 4 stars as the friendly staff tips them up. Reasonably priced cleaners who have reliable…read morestaff that are always nice. They also have same day service which has come in handy on more than one occasion. Add their proximity to Strongsville Deli, Emilio's Pizza and Trepke Vision and you have a very workable strip.

I just returned from picking up my dry cleaning from this place. Upon giving my name to the…read moreattendant, she told me she couldn't find me in the system. I unfortunately had my wallet stolen over the weekend where my receipt was stored. I told her that I didn't have my receipt and at this point she turned around loudly stated to someone in the back, "this is why you keep you F*#@ing receipt." I couldn't believe my ears. I would rate this, terrible customer service. Oh, and when she found my suit (which took less than a minute) she realized that she spelled my name wrong when I dropped it off. So had she done her job correctly, she wouldn't have this issue in the first place. Appalled. I will never go back.

Always friendly & kind with excellent dry cleaning services. Been going here for years, and highly…read morerecommend.

From the owner: Rapid Cleaners was established May of 1965 & has always been owner operated & run by family. We…read moretreat our customers the way we would want to be treated, with respect. We process your clothing on site with care so you don't have to worry about where your garments are. So if you're looking for an experience dry cleaner, we are here. Stop in. You're always welcome. God Bless

Surprised at how nice and clean this laundromat is. I had to use the large machines for my…read morecomforters. No issues.

Big washers are $7, dryers are 5 minutes for .25. Clean inside, a bit hot but they all are. Minus…read moreone star because the cute bouncy ball vending machine ate my .50 and no one was around to help :/ that's 10 minutes of drying time for no bouncy ball.

I brought in a sweater I love. I bought it back in 1999 and it's been sitting in a drawer for quite…read moresome time and it kind of looked like I needed help so I brought her to this Cleaners. I couldn't believe it when I picked it up, it looked brand new. They did an unbelievably beautiful wonderful job on my lovely sweater. Thank you. I guess it's Master Cleaners or Cavaliers now I think they're in Beria. They are just absolutely more than wonderful and the ladies in their delightful too.

Great for dry cleaning, also bulk laundry. We've been using them for years.. fast, accurate…read moreservice

Go to Target Cleaners or Rapid Cleaners instead!…read more I brought in a $300 suit jacket to be dry cleaned and it came out ruined with pockets of air between the layers of fabric. The owner would not even offer a refund, nor compensation for the jacket. He claimed it was a manufacturer defect even though I had this same jacket dry cleaned at other stores before. I would never take an expensive item here EVER again and I suggest you don't take the risk either. Good luck if you're taking your clothes here.

I do my laundry one to 2 times a week as necessary, I…read morealways use this laundromat. Best in town. Russell is always responsive if there is a problem. Jenna keeps the place spotless. That was a real chore this winter with all the snow and slush that was dragged in. But she was always their busting her butt trying to stay ahead of all the dirt and grime. She did a fabulous job. You have a real keeper there Russell. You can always trust it will be clean.

Laundry time after being on the road for nearly two weeks, I stopped here and was alone for the…read morefirst hour or so while my clothes tumbled in the washer. Quiet, peaceful and clean. Easy to operate the machines that use the PayRange system. Install the Payrange app, add a credit to your account and from there, activate the machine you wish. It all worked just fine. And now I have a $3 credit to use at some future point, I assume. All of the machines I used worked fine and the folding table was clean. Plenty of parking. Restroom in the back was also clean. I have no complaints. [Review 1343 of 2024 - 262 in Ohio - 22366 overall]

Just landed in Cleveland from California and found out my suit wasn't ready for the wedding…read more Needless to say, I was panicking. I went online and found Alterations Express right on Royalton Road in Strongsville, and I am beyond impressed. Susanna, the manager, was absolutely outstanding. I walked in, explained the situation, and within 15 minutes my pants were fixed and ready to go for the wedding. Not only was Susanna amazing, but her entire staff was professional, pleasant, and incredibly helpful. So no matter where you're from or where you live, if you're ever in the Cleveland area and need alterations, this is the place to go. Ask for Susanna -- she'll take great care of you. Highly recommend!

I have been going to Alterations Express for years with great experiences- as someone who is 5'2, I…read moream constantly getting things hemmed. However, I am now a forever customer and advocate after my experience here with my wedding dress this summer. After being literally laughed at by multiple bridal alteration shops in the Cleveland area for the timeframe I needed my dress (2 months-which, yes, I realize IS a tight timeframe) Alterations Express in Strongsville, and specifically Suhad, came to the rescue and got it done in just a few weeks. Suhad was incredible, she made me feel totally confident throughout the entire process and made my wedding dress, which was my favorite dress I've ever seen- into my favorite dress I've ever worn. It was complicated, intricate lace detail, fringe and tassels- but I knew Suhad had it more than covered. She is a true professional who seems to genuinely loves what she does, and imparts that confidence and trust into her bridal customers. Thank you, thank you Suhad for your attention to detail, professionalism, and your talent! And thank you to Sabrina as well who helped me and was incredibly kind. Do not think twice about Alterations Express in Strongsville for bridal alterations- you're in the best hands!

Very clean and efficient machines for a good price. The staff is really friendly and helpful and…read moremakes it a great environment to do laundry.

One of the best laundry mats I've ever been too! Clean friendly and reasonable…read moreIf your in area and need laundry then try this place