I've been shopping here for over a decade. I like the brands they carry and the events hosted in…read morethe store. I have been to May Lindstrom's events twice, Agent Nateur twice and Kjer Weis founder/makeup artist and she applied makeup on a model and gave us live tips it was a lot of fun. They do a lot of great sales and gifts with purchase such as the Glam Bag. They are located in the Biltmore. I recommend going into the store for the staff to apply makeup on you. They always have great recommendations. I recently went in and bought the fit flow blur loose powder and I love it.

I did not have a great experience at this store. I was given samples of a few foundation colors to…read moredetermine a good shade before purchasing. Decided on one, came back and purchased the full sized product but when I used it, the shade was different than the sample. Frustrating. So, I went back to remedy the issue. Luckily, several people on the sales staff confirmed that indeed the sample color was completely different than the product that I had purchased. They explained that the "tester bottle may have oxidized," and there was no actual shade that matched the sample. YET they refused to give me my money back because the full sized product had been opened. What kind of customer service is that? Never shop here unless you know exactly what you want and/or don't care if they keep your money.

Shopped here several times over 2 years and the experience is worse with each visit. This is mostly…read morethe fault of the owner (an older Viet gentleman who's almost always there). No prices displayed anywhere because he'll change them based on who's purchasing. He charged someone in front of me $1 for a dappen dish, then told me it cost $5. This has happened more than once with different items; and if you ask local techs, they'll likely have similar stories. If you ask for prices as you shop (which means constantly returning to the checkout counter), he makes it clear that you're bothering him. He doesn't want you to open any polish bottles, but most of their swatch books (also at the counter) have only 1/4 of the colors that they're actually selling. They don't have displays/testers for those missing swatches either. You're forced to just look at bottles and hope for the best while he monitors every move you make from the counter. There's an inconsistently enforced "no large bags" policy with no standard for what "large" means. I used the same bag for 6+ months that's only big enough to hold an iphone and keys. Some days I was allowed to bring it in and other days I wasn't. Meanwhile, other shoppers arrived with larger totes and he didn't bat an eye. You'd have to be willfully ignorant to assume the best case scenario here; that the owner treats customers based on his mood. Sadly, the obvious trend is more malicious: the owner engages with customers and adjusts prices based on ethnicity. If you're not Vietnamese, you're probably in for an uncomfortable and expensive shopping trip. It's a real shame because the rest of the staff (noticeably younger folks) is welcoming, friendly, and helpful! But I just can't recommend this supply in good conscience knowing that most people will feel discriminated against. The large stock just isn't worth it. Don't shop here unless you're in a life or death scenario (so....never).

I placed an order online on June 7th, today is June 22nd and I have not received my order. I have…read moreemailed them 4 times over the last 2 weeks asking for an update. No replies to my emails. I have called, no one answers the phone listed on my order (480) 442-1368 or the number listed on their website (626) 780-677. I have left 2 voicemail messages, and no one has returned my call.

The guy that was working there was very rude. I go in and say good morning and ask how it's going,…read morelooked at me and rolled his eyes and didn't say anything. I start grabbing all my products go to the register and he asked me for my phone number. I knew I didn't have an account with them so I showed him my license and my ID and right off the back just told me that they didn't take out of state licenses due to sales or something like that. Never heard this before. Gave me an attitude about it was, very rude. Called another store and asked if they would take my out of state license and had no issue but for some reason at that this location there was one. I told her about the other location and my experience that I had she said oh yeah, they have quite a reputation for acting like that. I've been in the hair industry, my whole life and had my license for five years. Never have had this issue happen in any other places except for here.

First time at this location but have been to the Scottsdale location a few times. I went on a…read moreFriday afternoon and was the only customer in the store which I thought was a bit surprising. I love that they carry the Moroccanoil brand at a professional supply store. I believe it's the only pro supply store in town that does (don't quote me on that). Be ready to provide your professional license and sign an agreement not to re-sale the products.

I come here often to get supplies. Hair care products, wigs, weaves... they have it all. They…read morerecently moved to the new location off of central and it is amazing! The shopping experience is much better. They have pretty much everything you would need for your beauty supply needs. Don't waste your time going anywhere else, especially Sally's.

This was the first beauty supply I found when I moved here.... And when I say found I had been…read morelooking HARD. I'm from Indiana so there was all ways a beauty supply in every town like no mater where you were there was ALWAYS a BS close. But being in Arizona it was like finding Waldo!!! Mid-K is nice and the prices aren't too bad they have almost everything you need! They even have barrette and knockers (if you know what a knocker is we can be instant besties) as far as hair care its a Wakandin girls dream!!! They have inexpensive makeup, nail polish and jewelry too. I'm natural under my wigs, waves and extensions and I like to try new things so I make my way in here and pick up new and staple items!

Ok, so I really wanted to like this place for all the reasons stated in prior reviews - however,…read morehere are some negatives. 1. When we first got there (weekday afternoon), the door was locked - even though on the website it said they were open. We were bummed out because really looking forward to checking the place out. So I googled the phone number and called. Oscar answered and said he was there and had locked the door because he was in the restroom. I can't image how much other foot traffic could be lost in this situation? 2. The door to the "office" was open and in full view and it looked like a mess, almost as if someone lived in there. 3. The floor in the store was disgustingly dirty. We had let my friend's baby down in the floor for a few minutes to crawl and play with Oscar's dog. When we picked her up, her palms and feet were black. I wonder when the last time is that they mopped the floor? 4. Oscar looked like he had just gotten done playing a basketball game, very unprofessional. 5. They were out of almost everything we asked for. And we don't think Oscar enough knowledge about the products themselves. 6. When my friend asked him if she could be added to the database, he handed her a card and told her she could do it herself.

Was looking for a face paint for Halloween at MAC and one of the girls told me about OG Beauty. I…read moreonly bought a couple of face paints, but I definitely want to return to browse when I have more time. Worth checking out. Great customer service.

I stopped by today to get a few products for my son. The product s are amazing. One of the owners…read morewas so kind and made my day. I will definitely be back!

I couldn't be happier with these beard and fragrance products. Lee and Lana were absolute amazing…read more The beard oil absorbs quickly without feeling greasy and leaves my beard incredibly soft, smooth, and easy to manage. The scent is perfectly balanced noticeable but not overpowering and lasts throughout the day. The beard balm provides excellent hold while still keeping everything natural-looking, and it has really helped reduce itch and dryness. As for the fragrance, it's absolutely outstanding. It has a rich, sophisticated profile that evolves beautifully over time and consistently earns compliments. You can tell real care and quality ingredients went into these products. They've completely elevated my grooming routine, and I highly recommend them to anyone serious about beard care and smelling great. Highly recommend to stop by if you are in the area!

The girl there was helpful and sweet . We drove from Tucson to Mesa for these products.read more

I purchased several beauty products here for my wife, and unfortunately, we had a concerning…read moreexperience. Some of the products appeared to be unauthentic, and my wife had an allergic reaction after using one of the facial products. I can't say for certain what caused the reaction or independently verify the authenticity of every product, but based on our experience, I would strongly recommend being cautious and checking the products carefully before using them, especially facial and skincare products. I hope the store takes this concern seriously and looks into the products they are selling.

Absolutely love Lather products and love this store. Upon entering, the store is transforming and…read moresoothing, and the staff so knowledgeable, helpful, and friendly. Highly recommend everything. A+++

I've been shopping at Lather for past few years since attending a Yelp event at the Phx store. I…read morethought I already wrote a detailed review for this location, but maybe it was for a specific event. A short but sweet review is that Lather makes wonderful products that are naturally based and have the functionality & quality you'd expect from other high end product lines but using ingredient lists you can feel good about and trust. I absolutely love this brand and will continue to be a customer, as I've tried almost all of the products they make and we are lucky in AZ to have a brick and mortar location since there aren't many. I also purchase products online from them when I don't have time to stop in the store. Their loyalty program is really great with accumulating points that translate to discounts on purchases and special VIP sale events. I love the smell of the products and when you step into the storefront it's beautifully set up and smells very nice.