Great communication, quality, and value. They were running behind that day and did arrive later than the scheduled time, but overall the service was great. Our new car key is working perfectly. read more

I wanted to replace my current key with one that flips. They were quick to communicate and it was very easy to setup an appointment. They showed up and we're done in minutes. Price is very fair especially for the speed and response. Will highly recommend read more

We needed a new key/fob for our new to us car. A friend recommended The Key Master so we gave them a call. We were passing through the Mesa area & were able to meet up in a local area parking lot. Talk about amazing service we had our new key/fob programmed & ready to go within 30 minutes total. The value was great especially after inquiring at the dealership which was 4 times the amount we paid Key Master. If you're in need of a new key give them a call you won't be disappointed! read more

Awesome customer service and they did a great job. We had a minor issue that they rectified for us immediately and we've been very happy with their work! read more

5 stars The Key Master I can't say enough good things about The Key Master! I was having issues with my truck's key fob--not getting any signal and couldn't figure out what was wrong. I reached out to them through text, and not only did they respond quickly, but they also walked me through some troubleshooting steps that actually got it working again. No upselling, no pressure--just super helpful advice. It's rare to find a business that's this knowledgeable and genuinely cares about helping, even when it's not turning into an immediate sale. If you need a key fob cut or programmed, or just some honest help, these are the people to go to. Highly recommend! read more

Contacted several locksmiths to make a duplicate for my Range Rover. The Key Master was by far 1. The most responsive 2. best communication - send photo of possible keys asked all the relevant questions before generating aquote. 3. Best Service - sent a tech out to perform the job at a location of my choosing 4. Best price - their initial price was lower than all of the others - most quoted over double of the price with no warranty and tried to charge extra for the tech travel. The Key master price was the lowest and included both a 6 month warranty and the travel. Will be my first call in the Phoenix area. Kudos to both Daniel (for the clear communication on line) and to Ben - who came out and completed the job explaining each component and even teaching me a few thing I did not know about my vehicle. GREAT SERVICE!!! read more

After letting them know that I found another company they message me today, wanting to start an argument

Tony was punctual and a pleasure to work with. This is a good honest company providing a great service to the area. I would highly recommend!! Tony is 24/7 for emergency lockouts, key copies, and FOBS. Call Tony you won't be sorry! (469) 924-6026 read more

I just want to say that Daniel and Ben did an amazing job. They were prompt and had great customer service. It was a good price too since my car was a Smart Car. I had looked at other places but I guess my car is a bit different, however they were able to help. I will definitely will be referring them to anyone that asks me. read more

It's honestly a Zero star but, I am not that person. This review is just for their dispatchers shit attitude. I don't know if they are are any good or fairly priced. I am in town for 3 days and on a tight schedule to get my car maintenance, oil change, tires changed, keys programmed. I used the YELP feature to obtain an appointment on Friday around 6:19, they texted back at 6:23 they quoted me and asked me what I thought? . I replied at 6:35 with my address and gate code and said anytime is fine with me. AT 6:38 they replied "Perfect the technician will be there. I will TEXT you when he is on his way. Have a good day" They agreed to be here Saturday. they texted me a the quote , they texted me appointment confirmation. I texted at 9 a.m. Saturday on a request for status at 9:01 and the texted back at 9:42 " Hello James the technician can be there between 3:00 and 4:00 pm works for you ? " At 9:43 "Yes, I will make sure we are here. they replied at At 9:44 "Perfect " aT 3:21 I texted "ETA" no response. I am nervous I picked the wrong vendor so I texted at 4:00 status and at 4:04 they respond "Hello James the technician He kept calling to tell her he was coming and there was never any answer." They simply were never going to tell us they were not coming. We never ever discussed at anytime that we need to be looking for a phone call from some tech otherwise he would not show up. We are packing to move and the phone is on the counter and we kept checking for a text if he was running late. We were outside packing the car he would be programming. Here is the reason for the review. Remember at 6:38 they instructed me they would text when the tech was on the way, we never discussed service was based on any other conditions and they are so busy with other customers which frankly isn't my problem "We are sorry James, we have a tight schedule, that is why the technician calls and if there is no answer he does not go to the place, there are people who do not answer and then they make them go and they were not there or do not want the service. That is why your system works like this. I would like to reschedule for tomorrow?" Maybe I am old school or I just don't like to be lied to. if I make a Doctor's appointment or a dinner reservation, or order food for pick up and I don't call ahead and if they don't answer, not show up. We never discussed or agreed to sit an wait for a call from someone or it was no service. I looked on Yelp and ran up to Sundial Lock in Tempe about 4:45 and he programmed 3 keys with a tablet in my car and was out the door at 5;05 for a bit more half the price of this place. If you are in need of a locksmith and your phone battery is low or it's an emergency, I would look elsewhere. read more

The Key Master - text conversation - Keys & Locksmiths Near Me - Mesa, Arizona

Came out on time. Originally there was a misunderstanding with the dispatcher about what we needed done. They wanted to charge an extra $35 but I explained that was their fault, and not mine and that they should honor what they quoted due to their misunderstanding. He was understanding and made it right. I appreciate them making it right and will use again for a second key. read more

I can't say enough good things about The Key Master. After a long trip, I found myself locked out of my house in the middle of the night. They showed up quickly, were incredibly professional and friendly, and got me back inside in no time. The price was more than reasonable--especially for such late-night service. If I could give them more than five stars, I would. Highly recommend! read more

He was prompt in his initial response, made an appointment and arrived when he said he would. Even called to say he was on his way. Process was quick. Very very reasonable compared to dealer! About 50% more reasonable! read more

We needed the keys to our new home to be reset on a Sunday afternoon. Isaiah from The Key Master called me right back, and gave me a very competitive quote. He then came right on time and within an hour the job was done efficiently and correctly. Pleasant customer service too, which is not too common lately here in the Phoenix area. Two thumbs up for The Key Master! read more

I needed a backup fob for a Fiat 500X. The dealer wanted $500. Daniel drove out to my home and made me a FOB and made TWO keys for $250. Great service / Friendly. The fobs work great. Very professional. So glad I found these guys. read more

I have been shopping for a key / FOB for my Mercedes. I had every possible sales routine thrown at me. I was told many stories by some key companies that they were the BEST, all else inferior, many referral agencies, some that could not speak well, automated systems, throwing other companies under the BUS. Then I meet "THE KEY MASTER" , Daniel , a super guy. Very knowledgeable , prompt , prepared and a experience FANTASTIC. Highly recommended. read more

Copied my key and even customized the blank that didn't match exactly to work like an original! Very happy with the result.

My car door suddenly stopped latching closed when I arrived at work one morning. The team at The Key Master was the first company available and so kind and professional. He had to order a part and went to a different location to install the following day. It was great to get this fixed while I was working. Thank you so much! read more

I got locked out of my house and the key master got to my residence quickly and unlocked my front door instantly. Thank you key master!

I needed a replacement set of keys and key fob for my GMC Canyon. This was the first locksmith that came up on yelp so I called. Daniel picked up and told me he could be at my house that day, so 20 minutes later he showed up. He was awesome! So nice and helpful. He took my set of keys/fob and started doing his work. I swear it was not even 20 minutes later I had a programed key and fob to my truck. I tried them out to open my truck and start it. They both worked perfectly with no issues. I will definitely be using him for now long for any future locksmith needs. He's great and is reasonably priced. Way cheaper and quicker than going to a dealer! Thank you again!! read more

The response time was incredibly fast. Pricing was fantastic. They arrived at my house replaced two keys and two key fobs. They were done in 45 minutes Fast prompt honest read more

I was very impressed with his immediate response. I lost my car keys and requested quotes from several locksmiths in the area. The Key Master was the first to respond and was very helpful. The quote he gave me was extremely reasonable and with in an hour I have a new key and remote and will be able to make it to my daughters birthday party tomorrow. I highly recommend them. read more

First time ever needing a locksmith. Great service from Isaiah. Figured out exactly what we were looking for. Fast, friendly, would highly recommend. read more

Provided a prompt and reasonable quote to provide and reprogram some additional keys for my vehicle.

I hired them to make keys for my car well he never finished it and has been telling me he will come back for 4 days now I still don't have working keys. do not use them. read more

Rekeyed three (3) doors. Excellent service. I mistakenly got a quote for three (3) doors and six (6) locks and scheduled the service. When the locksmith arrived we discovered that two doors only had deadbolts. They adjusted the price accordingly and I am very pleased with the service and price. Highly recommended...... read more

They programmed a key for my Jeep Cherokee. Very good prices and off-the-charts amazing service. The key I bought off Amazon would not program. They had to go pick up another key and come back to program it. The key they provided worked great and they were very fair with the programming charge. Highly recommend. read more

Highly recommend! showed up on time, was professional very happy with the services provided & great customer service responded in a timely manner. He addressed all my concerns .Thank you for your time and diligence. Very reliable & outstanding results. Fulfilled all my needs and concerns He was very patient and informative had fantastic and affordable prices. Fulfilled everything perfect had the most to offer with a great professionalism and understanding super reasonable and Trustworthy im glad I made the call there are a excellent top notch service They keep their word! Found them online Great price & fast work informative NEED WORK YOU WONT REGRET THANKYOUUU!!! read more

Service was awesome, from the beginning to the end of the project. Would recommend them for your service needs.

They were responsive, friendly and got the job done same day! I really appreciate the help!

I am not looking for a car key. I need a simple key ( or 3 of them) for my wrought iron door so that my sons will have a key. simple as that. wendy read more

Rekeyed a fob for my electric car. Showed up at our house at the appt time. Is responsive to text messages. Excellent Service. Will use again. Many thanks!! read more

Daniel was available quickly and efficiently! Super friendly and had no problem doing what I needed and also offered different options. 10/10 would recommend read more

I needed a remote/alarm and car starter remote.. I shopped many of place. Rite from the start I had the company that was going to help me. They gave me the best price on the remote and the programming. Daniel the tech was knowledgeable and very professional.. I recommend KEY MASTERS to those looking for good and fair service.. read more

I highly recommend Daniel. He provided great service, offered honest pricing, was on time, and responded quickly when I needed his help. Thank you key master! read more

Amazing customer service!!! They arrived when promise no issues. Extremely well mannered and quality was excellent. Highly recommend this service. read more

Daniel literally saved the day. I had called a different locksmith company to re-key the ignition and the doors on my truck and they left it in worse shape than they found it. This company gave me Daniel's information and he was able to fix their mistakes and get my vehicle secure in less than an hour. I would highly recommend using The Key Master Locksmith Services. Excellent work and good customer service as well. If you are looking for an honest and experienced locksmith this is the one! read more

Lost our only car key for our Ford focus. Daniel was quick and responsive with every question prior to meeting up. He arrived early and was able to get us back up and running with new keys fast! Amazing customer service! Will be using The Key Master for all future locksmith needs. read more

scam, he came out and charged me 200 bucks for bogus keys. never came back. i gave him a full week to get back to me and he didn't. i would not recommend him. read more