100% Satisfied by this place!…read more My IPhone screen was shattered. And in 45 minutes, the handsome guy working there had it back in order. ;) Recommending Genius Lab to everyone!

Called 3 times to confirm and when I get there they aren't…read more even at this location don't waste your time.

My daughter broke her screen on her phone. Cellular Expo is a few blocks from where we live. Walked…read morein on a Monday at 5:15 P.M., showed Solomon the phone. He said it would be ready in 30 minutes. I had to drop me daughter to babysit at before 6:00 P.M. he said he would wait for me to get back. I hurried and was back a little after 6:00 P.M. The phone was ready and looked new. I appreciated that he waited and didn't tell me to pick it up the next day. My daughter was happy. If we have any other problems, this is where I will go.

Solomon is the best go-to guy in W LA... every time I've had a problem with my iPhone 6 (which he…read morehas kept running for the last three years), I go to Solomon & his technician. In a short time I'm on my way with my Just like new phone. I've had water damage, needed batteries, broken screens, tech issues ,etc... he's also repaired my laptop issues. It's foolish to go and spend $1000/monthly bills on a new phone when you have his expertise! His prices are fair, he's fast and honest! You won't be sorry... Thank you Solomon!!!

At first they were okay. Told me they would fix my screen in 20 minute but took 40 minutes…read more Then a few days later I started getting this black dot at the top of my screen. So I went back to this place and asked if they could fix it. They said No. Because it was exposed to really hot temperature. No, it wasn't. They said they would fix it for $40. My screen is perfectly fine, and the only thing wrong is the black dot. $40 for getting rid of the black dot? Yeah-- no.

My girlfriend got a gift from Germany last year it was an iPad. I am not sure, but seemed like they…read morehave different parts or so, cuz I tried probably 3 places and after saying that this tablet is from Europe they weren't provided any services. Hopefully I found this place and they told me it's not a problem. There was some issues with the charging, like on a half charged tablet you won't use high processed games and apps. Guys told me it is not the software problem but something hardware. I left it with them for diagnostic. After couple hours they called me, and they were right about hardware problem gave an estimate and fixed in the next couple hours as well. Outstanding service and true professionals!

The guy fixed my broken back camera for over two years in just ten minutes!!! Literally like a new…read morecamera after being fixed Affordable student pricing too and flexible payment options.... I will definitely be back if something goes wrong again!

I came here in December 2025 while dealing with a a lot personal problems Unsure of what to do…read morebecause I didn't have access to a phone that my father had. I originally planned to go to a place that said it was down the street but when I went, it was closed permanently. I sat in my car cried and started looking for places on yelp and found this place down the street and they were so nice and accommodating. They helped me add minutes to his phone so I could keep answering phone calls to notify people. They also had two very sweet dogs that cheered me up. Definitely recommend

Brought my old Blu Tracphone that had lost??? it's keyboard ability. I could not text. Abdul,…read moreweekday/daytime employee, warned me against playing/downloading games, in the future, as their sponsors buried my keyboard! Abdul found/installed the keyboard and all is fine! The bill/cost of repair was acceptable and I will definitely return w/other technical issues should they arise. BIG THANKS!

these people are SCAMMERS. told me i had to get the "premium screen" because the other screen…read moredoesn't work. why would you sell a product that doesn't work?? the screen started to deteriorate in quality each day. finally a month later the screen is completely white and not functional. i come back to get it fixed and they say it's not covered under warranty. tried to scam me out of more money. DO NOT COME HERE!!!!

My rear lens broke and my camera was not working on my Iphone 13 Pro Max. I needed a quick fix and…read morethat's exactly what I got! Not only did he give me a good price, but he was also super friendly and knowledgeable. Highly recommend!

We've come to this mall kiosk for phone repairs for the last several years. The guy running it is…read moresuper helpful, very friendly and extremely knowledgeable. He has always helped us with every phone problem that we've had... Plus he has provided us with resources for other tech issues. His work is thorough and meticulous. Even when there are a few people in his kiosk, the wait is never very long. He's also even helped us when we've called him on the phone to ask questions. Really nice guy. We highly recommend this business. The owner always delivers and the prices are reasonable.

ANTHONY is a beast!…read more These guys are honest and great at what they do. I've referred tons of friends and family!

Phenomenal and extremely friendly service. Professional and thorough…read more The really know what they're doing with iPhones and they are so courteous and easy to work with.

There is a reason Dialnet has been in business over 30 years!…read more This is not my first time having a device repaired here and I thought a review was long overdue. I brought my iPad Pro in with two separate issues. The first issue was resolved within one day. The second issue was the cracked/smashed screen that I've been dealing with for weeks. After new glass was ordered it was installed in about 24 hours (a day faster than they initially told me). Shawn and Peter (hoping I got their names correct) were extremely helpful and like a Dr with great beside manner, not shaming and informative. Thank you dir being excellent.

Do not go to this business…read more If you have an iPhone, go directly to Apple. This shop charged me $150 to replace my screen and claimed they were installing an OEM replacement, which turned out not to be accurate. Within seven hours of the repair, the screen was no longer sitting flush with the phone, the display stopped working, and my phone began overheating severely and shutting off periodically. I took the phone back to the store, but the owner wasn't there. I explained everything to the sales associate, and he told me there was nothing they could do because they couldn't guarantee the phone would work properly after the repair. I asked for a refund, but they refused. I then requested that they reinstall my original screen, and they did--but they still refused to refund my money. The customer service was also disappointing. While they weren't disrespectful to me personally, I watched them argue with and speak very disrespectfully to an elderly woman who was trying to get help. It was completely unprofessional. I would not waste my time or my money at this business. I highly recommend going directly to Apple instead, which is exactly what I did. Apple charged me essentially the same price, provided a 90-day warranty, and even extended it for an additional three months. Save yourself the frustration and go to Apple. This place is a joke.