So this place used to make ice creams by hand and it was always delicious. Came back into town and…read morethis was on our list of things to do. Disappointed doesn't even begin to describe the experience. They don't make the ice cream by hand anymore so it's all name brand just scoop and serve. The ice cream isn't being kept at a good temperature because as soon as it's scooped, it's immediately melting. I had to get a bowl because the ice cream was melting so quickly it was falling off the cone in chunks. That was my first warning something was off. The first bite and I knew something was seriously wrong. It was super grainy and the flavor was nothing like it should have been. Went inside and talked to the employee about it and they said that they just changed out that tub of ice cream, so not sure where or how but something was seriously wrong with that batch. Luckily they let us exchange it for a different flavor. Overall disappointing experience, mainly because I was expecting it to be like it was when it first opened. If I had known it was just name brand scoop and serve, we'd have saved the gas and went somewhere a lot closer. I never had issues before it changed.

We've been here twice now and have enjoyed the various flavors they have, we loving bringing our…read morelittle one with us. The ladies behind the counter are always welcoming and kind. Inside is set up cute, I would say that having the windows covered with decals almost deterred us both times as we couldn't quite tell if they were open. Thankfully they were!

So yummy! Delicious favors that change almost daily, and a great selection of toppings. With…read moresugar-free and no-fat options in the yogurt, it need not be a nightmare for dieters or diabetics as long as they're careful with the toppings. Free samples available, or you're free to go ahead and start building your yogurt creation, which is weighed by the ounce. They recently added sandwiches and a soup of the day to their offerings, and those are also really good.

These were some of the best cookies I've ever ate. I always enjoy finding unique bakery concepts…read moreor just small local places that do things right when I visit a new city. While I only ordered cookies, the ice cream looked great too and if it's the same quality as the cookies I'm sure the two combined would be amazing. We got a variety of cookies and they were all great. I don't think you could go wrong with any option they offer.

Wonderful experience! 10/10 would recommend…read more Tyler and Deana helped us today and were more than accommodating. They allowed us to sample muktiple flavors and gave us combination suggestions when we had questions. I ended up with toasted s'mores ice cream and the mexican hot chocolate cookies-- both were excellent! My husband got blueberry crumble with the lemon cookie, another amazing combo. Tables and chairs were clean and they put up with our craziness. Thanks for being amazing, we will be back.

The WORST EXPERIENCE! I ordered a mini blizzard, being the last in my group to order, with two…read moreother people ordering behind us. I was the very last person to receive my order with the young girl being EXTREMELY rude when i inquired about why I had waited so long. All the orders after me had their food and were gone. She gave me attitude and told me I could get my order myself. When I approached counter another worker asked what was going on and instead of listening to the CUSTOMER she allowed the employee to keep talking and stand in front of her so that she couldn't listen to me. The employee actually wouldn't shut up. The other worker didn't even make an attempt at resolving the issue. Both should be fired! I have always had poor service at this location but have been tolerant. No more! There are other ice cream places in town and they will get my business!

Definitely got food poisoning from the blizzards tonight. We got mint Oreo and choco brownie. 2 out…read moreof 4 of us have upset stomachs & other uh, not so fun side effects approximately 2-3 hrs after eating the blizzards. The choco brownie did not taste right. However, the guy at the drive thru window was very kind. I write this to let management know that something is not right as far as the food, and to let others know to beware for some time.

Come with me to check out Udders!…read more This colorful little ice cream shop is such a fun spot with tons of flavors, candy, and snack options to choose from. The prices were great, the portions didn't disappoint, and everything we tried was delicious. If you're looking for a sweet treat without breaking the bank, this place is definitely worth a visit!

Another trip to Udders to try some different flavors! I got the pink cotton candy soft serve,…read morewhich was recommended by the staff. It was so delicious!! it tasted just like fresh cotton candy that was just made on a machine. I love how creamy their ice cream is. My husband went with the standard chocolate and vanilla swirl. It was a beautiful day so we sat outside. Their patio is nice because they have umbrellas that help keep you out of the sun, which is much needed in the south or your ice cream will melt too quickly. Another 5 star trip to Udders!

Exactly as advertised, the nitrogen cooling gave the ice cream a unique smoothness that served to…read moreaccent the flavor and overall experience. I enjoyed the posters explaining the process, the whole shop has a very comfy futuristic vibe to it. Lots of variety to choose from but be warned, the toppings cost extra. You do get two flavors for the one price if you'd like though!

My first try and I fell in love with this place! The ice cream is so smooth and creamy full of…read moreflavor.The process is cool to watch the smoke come out when mixing . The service was good. The place is small with a few tables but it's worth it.

Delicious ice cream and awesome customer service. Lots of…read moreice cream flavors, they make sundaes, splits, malts, ice cream sandwiches etc. The ice cream shop dining room is spacious. They open to 9ish during the week and 10ish on Friday and Saturday.

A good amount of flavors, has these cool different flavored cones, nice service, clean, and the ice…read morecream was actually really enjoyable, super soft and fresh not like anything i've had before!

I was visiting Richmond Hill from out of town and decided to stop in for some ice cream. The ice…read morecream itself was very good, and the flavors we tried were delicious. Unfortunately, the service and portion size were disappointing. When we ordered, we were asked what flavor we wanted and what type of cone, but we were never asked what size we wanted. We were then served what appeared to be less than a single scoop of ice cream. I was genuinely surprised by how small the serving was--I've visited many ice cream shops in different places and have never received a scoop this small. The quality of the ice cream was excellent, which makes the experience even more disappointing. With better communication during the ordering process and more reasonable portion sizes, this could be a great place to visit. I hope this feedback is helpful and that future customers have a better overall experience.

The Ice Cream Stop is a staple in Richmond Hill. We no longer live there however anytime we are…read morepassing through it's still a required stop. When you walk in you will have a great experience, excellent service, and an abundant of sweet treat offerings. The Ice Cream Stop is the kind of place childhood memories are made of, and for one of our kids the proof is still on the wall...16 years later, time flies but it's great to have a place like this to reminisce.

Rebekah was the most amazing server and so very helpful The…read moreice cream was delicious and we were able to ask all the questions we wanted to ask! The store itself is so cute! Laid out perfectly , inviting and easy to relax there Just what we needed and what we were looking for Highly recommend stopping in here! Don't forget to take care of your server Rebekah!! She's the best!

Super cute with LOTS of flavors! We.visitwd September 2025 and the.flavors listed on the website…read moredidnt match what was in thr shop, but that's okay! Prices we're reasonable, store was clean and service was super nice, polite and fast.