Thank you Mike from Floor &Wall Design. Mike has done a lot of work for me. He is the only…read morecontractor I know that has an actual store location. He lets you bring home samples ( which is very helpful).Also he is frequently on the job site with his workers. "A"plus rating from me..base boards are on the way.

Walked into store and got price on wood flooring product. I then had the older couple running the…read morestore come out to verify measurements and to quote for install. That's when the price of the wood flooring started going up in price. I questioned the older man about the price, because the price quoted in the store was much lower than the invoice price he sent me. He then sent me another invoice with a lower price, but still not the price provided in the store, even when taxes are figured into the amount. Overall, I think they try to sell you based on where you live and if they think you can afford more, then they will stick it to you. They bid one room sized 14x17 for engineered wood for cost of wood and installation of over 4 grand, compared to two others that bid both around 2,200 and 2,400 in costs to install and materials. I would highly suggest you comparison shop when dealing with this business. From the old man, I heard you did not take into consideration sales tax and I also heard - prices are going up, especially shipping. I suggest you do the leg work and get several bids and just not do business with this group. Save yourself the time and money both.......

Purple Renovation and Remodeling recently completed their third project for us. The first project…read morewas the replacement of an exterior door. The second project was the design, build and installation of a "built in" bookcase and the third and largest project was a complete transformation of our primary bathroom. We now have new floor, custom tiled shower, new soaking tub, vanities, sinks, mirrors, light fixtures, toilet and paint. The owners were so patient with us and were very accommodating of some schedule limitations that we experienced during the 6-8 week project window. I felt very supported and respected throughout the project. If/when we are ready for something else, we will call Purple first to see if they can help!

Go Green Remodeling led by Brian Creem has done absolutely amazing projects for us over the years…read more Our recent project was an outdoor deck for our stock tank. It came out beautifully. The team built exactly what we envisioned. The quality and value of service is top notch! Thank you so much!

Brian and Go Green Remodeling are AMAZING!!! He fixed my…read morebathroom after a horrible contractor botched it-affordable. flawless craftsmanship, and incredible customer service. His designer Shannon is the absolute BEST!!! So fun, creative, and easy to work with! I've sent friends to them and ' they've all loved the results. Highly recommend!

Eric and crew have done a fantastic job for us on multiple occasions! The most recent one was they…read moretook an existing sitting area (useless really) and transformed it into a second office for us. My wife and I both work from home so the extra office is amazing!! Thank you Fresh Start Construction for doing such a great job! Oh and it literally took them 5 days from start to finish!

Fresh Start built an amazing patio for us. Eric and crew were great to work with throughout the…read moreproject. He was very responsive, punctual and attentive to the details. Excellent communication... we were kept informed from start to finish. He brought us this metal and wooden design, and it was exactly what we envisioned. Thank you sincerely. We can't wait to remodel our bathrooms with you soon!

We had a major leak in our attic from air conditioner drain line. a 5' x 5'…read moresection in our ceiling in our front bedroom fell from the weight of the water soaked into the the sheetrock. I have used A1 EAGLE EYE PRO CONTRACTOR in the past and was very satisfied with their work. They did not disappoint me again. I was very satisfied with their work and most of all I was satisfied with the cost of the repair.

Overall, the final work looks nice but very sloppy in some areas. We had a large job, replacing…read moresiding, painting the entire two story house and tons of small things to do to fix damage due to a hail storm. The entire process took about a month due to rainy weather. My entire yard was trashed for that month. His workers were messy and used my flower pots as a trash, my outdoor furniture wasn't moved aside for projects and was covered with dust and dirt. They left their lunch in opened trash bags for my dogs to discover. My side trees were cut down 6ft without consultation and some of the cuts were not clean, but ripped off. I was constantly picking up screws, nails, paint chips and somehow they got paint in the dogs water bowl. Sloppy work, they dripped white paint on a black rug, and got paint on my back windows. They removed a piece of outside wood exposing the attic and did not cover it up until days later, after I had to notice it and call Bob. I'm not sure if this was a new crew or what, but there was no "care" taken in their work. I constantly had to call Bob for these problems, which was pretty lame because that was why I was paying him. Overall the repairs I needed done were done but I will not use this company for future house projects.

I hired them for their experience- the work done is good. Only sore point for me is was the…read morescheduling. They couldn't complete the job on time due to their staffing/scheduling conflicts. I recommend them but talk to them in detail about the timeline.

The following is a review of the contractor's (Bath Masters of Collin County) work from the…read morehomeowner's perspective and is the homeowner's opinion. Homeowner observations: Breach of contract by contractor (see list of contract violations at bottom of review). Contractor took customer money up front, did not deliver major items, abandoned the job, and did not refund the customer's money. Contractor demolished bathrooms, did not complete the work, left bathrooms in a non-functioning state of utter disrepair. Homeowner repeatedly requested that the contractor complete the job - contractor refused to complete the job. Contractor's work quality was extremely poor. Contractor's workmanship was sub-standard. Contractor failed to perform work that complied with standards as specified in the written contract. Contractor displayed poor project management skills (contractor relied on homeowner to report issues rather than understand issues by inspecting the job site and talking with subcontractors himself). Project manager visited on the project on day 1 - demolition day. Project manager never visited the job site again. Contractor displayed poor communication with homeowner and with subcontractors. Contractor displayed generally unprofessional conduct. Contractor's words often did not match his actions. Contractor did not comply with contract terms - multiple breaches of contract. Project completion delayed far beyond any reasonable timeframe. Contractor abandoned the job (the project). Contractor made the project a low priority (did not put all hands on deck as project dragged on far past the contract completion due date). Contractor sent fraudulent invoices and backdated fraudulent invoices. Contractor did not comply with written contract terms - multiple contract violations (see below). Written contract specified project completion in 3 weeks from starting demolition. Contractor abandoned project at week 10. Contractor provided no schedule for completion. Homeowner had to live in a construction zone for the duration of the project without access to toilets and shower. Project completion delays caused hardships on customer. Customer did not cause project delays. Homeowner did not change the project specifications - homeowner stuck with the contract specifications (made no changes to materials selections and made no changes to contract deliverables). Homeowner made home available for project work by contractor and subcontractors. Homeowner submitted required payments in timely manner (per milestones as specified in the contract). Project metrics: Project completion deadline (Days to complete project per contract: 21 (3 weeks). Percent of work completed by the date of contract completion deadline (3 week deadline): 11% 34 days (more than one month) without functioning master bath toilet. 12 days without functioning guest bathroom toilet. 105 consecutive days (15 weeks) without a functioning master bath shower. Breach of contract - multiple contract violations: Contractor abandoned project at 10 weeks. Contractor did not deliver or install glass shower enclosure, did not deliver/install plumbing fixtures (2 sink faucets/drains, shower head, shower control valve, tub faucet/drain). Contractor did not complete tile/grout work. Contractor left bathrooms completely non-functional. Homeowner had to complete the project using other companies. Extreme poor workmanship with numerous severe defects that contractor never repaired. Contract specified "all plumbing to be performed by a licensed master plumber". Contractor violated this specification five (5) times by using a non-plumber (with no license) to perform plumbing work, resulting in two water leaks onto flooring. Contractor installed shower drain higher than shower floor tile resulting in a large puddle that never drains. Contract specified that contractor "remove trash daily". Contractor violated trash pickup multiple times, the longest of which was trash on site for more than one week. Homeowner dealt with co-owner Tim Lasater. Don't use this contractor.

Bad experience with First Floors and their Vice President, who may also be the owner's son, Damon…read moreDobson. We were looking to have over 1,000sf of hardwood installed in 3 rooms and a hallway, finished and hand scraped to match existing flooring. The company came to our house, measured, and Damon sent us a quote. I responded to Damon, asking when the company could get started. Additionally, because I view this as a fairly sizable investment in our home, I had questions about the installer who would be doing the work. Specifically, I wanted to know whether the installer had experience hand scraping, as I know that process can be difficult and time consuming. I also asked if Damon had any references for the installer, or even any pictures of recent work--perhaps a bit high maintenance, but I though it was a reasonable request. Damon simply responded that they could start in 3-4 days. He did not address the questions I had re his installer. I knew that 3-4 days wasn't possible, because wood has to acclimate in the house for longer than that, so I asked him about this, and also repeated the questions re his installer. He condescendingly replied, "but you only asked when we can start the job, and we can start in 3-4 days." Once again, no response re his installer. So I asked about the installer and his experience again. Damon's response was "We do 1,000 hand scraped floors a year, sir." I explained that I was less concerned with the number of floors the company installed, and more concerned with the specific installer First Floors would hire to do the work. So I asked him again. His response was that the company had done a "banker's house" and also a former president's house. At this point, I told him I'd love to use his company, but that I needed more details on who the installer would be, specifically his experience hand scraping. I again asked for recent references. Damon responded "I have come to the realization we are not the company for you." I found the contact info for the owner, Richard, and emailed him, explaining that I thought the resistance to my questions was bizarre, especially considering the fact that we're in uncertain financial times. No response. I've owned a few houses, done lots of work on all of them, and have never been in a situation where a company is not willing to provide info on the people who will actually be doing the work in our home. I think that's highly suspicious. Also, the fact that he was ready to install in 3-4 days, in a humid climate like the Dallas area, is problematic in my experience. I can't speak to the quality of their work, but their customer service is garbage.

We met these folks through our Farmers Insurance adjuster. We had experienced a plumbing failure…read morecaused flood. It destroyed our hardwood floors throughout much of the house. Rick was the lead person from First Floors and he was extremely diligent in making sure all of the work was completed right and on time. We were out of our house for 5 weeks while they did their repair magic. If you came to our house now, you would never know there was ever a flood. Exceptional people to work with!

DO NOT USE THESE PEOPLE. During May of 2025 I received a bid for siding and soffit replacement…read more Kelly brought the "JOB SUPERVISOR" to help with the estimate. Never seen that man again! They sent two guys that were respectful and wanted to work, but needed direction and supervision. They used a lot of my tools as they were not prepared to take on this job. I was in contact nearly every day with Kelly and her partner as I tried to work with them. I could go on and on about their excuses. Subs were asking if I was paying Kelly, because they were not getting paid. After about three weeks (into a ten day job) I had to ask them to leave with the job half done. (less than half once the new contractor had to redo some of their work) At that point Kelly demanded full payment. I believe Kelly and her partner know very little about renovations. They bid the job, order materials and hope their subcontractors can make it work. I will add that I had worked in construction when I was younger, so i am familiar with what was needed I had a bad feeling about Kelly the first time we met, she really didn't seems to understand the work process or construction in general. Thinking she was just the front person I move forward with them. I should have listened to my gut.

DON'T use this company. They screwed us out of $5100. Court case is ongoing. Lied to us multiple…read moretimes about refunding our $5100. Advised us they wouldn't be able to do the job "due to health reasons". I highly recommend you u do NOT use this company. Initially it was a pleasure working with Kelly. Until she took and kept our $$$!!!, only 1 star,because you can't post without a star.