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The Home Depot

2.5 (83 reviews)
Closed 6:00 am - 10:00 pm

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2 months ago

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16 days ago

Employee by the name karina was very rude and unprofessional they need to work on staffing better employees

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6 months ago

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8 months ago

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4 months ago

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5 months ago

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4 months ago

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3 months ago

No help from the employees /staff, super long wait at the cashiers . Employees/ staff just walks around

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6 months ago

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1 year ago

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3 years ago

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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4 years ago

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2 years ago

Customer service is the absolute worst. Don't ever bother doing drive up ordering at this location.

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5 years ago

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2 years ago

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4 years ago

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6 years ago

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3 years ago

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5 years ago

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4 years ago

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10 years ago

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4 years ago

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4 years ago

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6 years ago

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8 years ago

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8 years ago

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9 years ago

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6 years ago

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5 years ago

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9 years ago

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5 years ago

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10 years ago

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Ask the Community - The Home Depot

Review Highlights - The Home Depot

Watsonville Home Depot on Green Valley Road is generally known for being a bit more organized and easier to navigate than some of the busier spots in Santa Cruz.

Mentioned in 3 reviews

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Big Creek Lumber Company - HD pressure treated lumber.

Big Creek Lumber Company

3.7(25 reviews)
2.2 mi
$$

I usually shop at a big-name box store, and the experience typically goes like this: my friend and…read moreI dig through heavy lumber trying to find decent boards, while employees walk past without offering help. On Friday, we were looking for 2" x 10", 16' Douglas fir. The boards were stacked just high enough to be awkward, and they were heavy and damp. The two of us must have looked slightly ridiculous wrestling them down -- yet several employees passed by and never asked if we needed help. We were also told T&G plywood was in stock. After waiting 20-30 minutes while someone "went to look," we eventually tracked down a manager who confirmed they were actually out. We spent nearly an hour there and had planned to place about a $1,000 order. The next day, we decided to try Big Creek Lumber right off Hwy 1 - very easy to get to - and what a difference. We were in the lumber yard less than five minutes when someone driving a forklift stopped, turned it off, and asked if we needed help. He walked us directly to the 2x10x16' Douglas fir. When we noticed it was damp, he immediately showed us where the kiln-dried lumber was inside the warehouse. When we still didn't find exactly what we needed, he personally walked us into the sales office, introduced us to one of the agents, and explained what we were looking for. The level of helpfulness was honestly surprising, in the best way. After finishing in the yard, we went inside for hardware. Even in the store, multiple people checked in to see if we needed assistance. At one point, even another customer offered help! The lumber yard is huge, the staff is attentive, and the entire experience was efficient and pleasant. We'll absolutely be back.

Family owned business with many years of serving the community and treating their employees…read morehumanely.

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Big Creek Lumber Company - BC  lumber .notice copper sulphate greenish tint.

BC lumber .notice copper sulphate greenish tint.

Big Creek Lumber Company - BC left ,HD right . Zoom in !

BC left ,HD right . Zoom in !

Big Creek Lumber Company

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The Home Depot - hardware - Updated May 2026

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