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The Home Depot

2.5 (26 reviews)
Open • 6:00 am - 10:00 pm
Updated 1 month ago

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Flower bud fell off another succulent
Tony D.

Home Depot's customer service certainly leaves a bit to be desired. Very hard to find someone for help when you need it. Interestingly if you've noticed they have a lot of cactus and succulents and they're very attractive because isn't it odd that they are all blooming at once. Certainly the blooms sell flowers more quickly. But if you purchase them and you notice when the flowers fall off they are fake! Look at the photos you can see a little bit of glue on the bottom of the flower bud.

Fail - sharp saws within the reach of children. Right in the middle of an aisle.
Danette A.

Giant FAIL, Home Depot. Giant. I'm still trying to wrap my head around seeing three sharp saws in the middle of an aisle that are accessible to small children. I've posted a few pics here. It is an accident waiting to happen. PLEASE rethink this entirely unsafe display before someone is injured.

The door jams had been freshly painted before install. Shiny silicone on a matte floor
Sara S.

We ordered Ocala Oak flooring for our home and used Home Depot installers. Installers were 4 hours late the first day, they seemed rushed. They left without a walk through. They didn't level the floor in any areas, they made multiple multiple bad cuts that wouldn't be able to be covered by our thick baseboards, they left the stair nose so wobbling it popped up almost an inch, someone had tracked a purple glue on the floors I had to scrape up, instead of cutting the boards appropriately in the bathroom they sealed poorly placed boards with a shiny silicone (the floors are matte), they took a two inch gash out of doorway, even the silicone they lined the bathtub with was sloppy and irregular. We paid $10 a foot to scribe and seal our fireplace and they told us they don't do that. We called and complained and they came back. They fixed the most uneven part of the floor (the floor would visibly bend) and a handful of the bad cuts they made (using our extra flooring, outside of the 10% extra Home Depot told us to buy and they'd already used.) The stair nose is still wobbling and we still have some even parts, the door jams cuts are so wide that the door frame doesn't even cover them so we have about a quarter inch hole next to a couple door jams we aren't sure how to cover. No one from Home Depot ever called us back after we complained. They refunded us the money for the scribe and seal and sent us quarter round for it we got to put down ourself. The product is beautiful but the installers did a very lazy job and I would absolutely recommend to never use Home Depot installers unless you want floors that wobble, cuts that are too large to hide and a stair nose that pops up, you also get to sweep up all their debris and dirt on your brand new floors. Make sure you buy more than 10% extra too because they will use it to fix the poor cuts they made. UPDATE: They came for a third time and fixed our floor with new flooring they provided. After they were finished there was some unused flooring left over. After a week of it sitting in our garage we decided it was ours to keep so we took it to the store to return it. They confiscated it and said they would contact us about a return. Instead we were left a voicemail that sounded like we were accused of being thieves, the lady told us that was their product and we wouldn't be given a refund. Even if they finally fix their mistakes they'll let you do the heavy lifting of returning and then insult you.

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3 years ago

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8 months ago

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The Home Depot

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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6 years ago

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7 years ago

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9 years ago

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11 years ago

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8 years ago

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15 years ago

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10 years ago

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6 years ago

Alec in the Flooring Dept. at St. Charles Store provided excellent customer service for my tile project.

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6 years ago

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6 years ago

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7 years ago

They wouldn't take back my crappy stove that burnt my counters and spoons. They also have no succulent selection.

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7 years ago

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8 years ago

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9 years ago

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14 years ago

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8 years ago

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Westlake Ace Hardware

Westlake Ace Hardware

2.6(5 reviews)
1.4 mi•St Peters

Local store did not have communication in sync with online ordering center. Local employee Josh…read moretold me that delivery dates are chosen arbitrarily by online ordering center. They had moved delivery date out by a week the day before it was supposed to be delivered, so I cancelled it. Josh at the store was combative but agreed to cancel the order when I told him I relied on the info that was provided online. The charge immediately went thru on my card after I spoke to him. So he charged my card rather than letting pending charges fall off as he had agreed to.

This new neighborhood hardware store recently had its grand opening in the former Brewers True…read moreValue location on Jungermann Road. We were all sad to see True Value lose its lease, but I guess business is business. This new hardware store is very similar in that it has a good variety of basic items that you need for your home close by without having to drive to a big box store. As a result, the prices here are a tad higher than you would pay in a big box store, but you do pay for convenience. I have visited the store twice and both times was greeted by a super helpful employee named Kevin who should receive employee of the month for his great customer service and friendly attitude. Today a cashier named Landon B., waited on me and he could learn a lot from Kevin. This store has a really nice variety of bird feeders that surprised me. I'll be back to buy more of then.

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Westlake Ace Hardware
Westlake Ace Hardware

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The Home Depot - gardening - Updated May 2026

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