Typical appliance salesman tactics…read more Doesn't listen to anything the customer says. We're on our way to any other places to shop. The lighting is very cold and nothing is warm in the shop. I went somewhere else and paid exactly the same price, but was offered some extras for free. The worst part was, he was very critical of other appliance shops

We went to Slyman in Ballwin to buy a dishwasher. We bought a midgrade whirlpool unit. After…read moreinstalling it, the unit was extremely loud while running. It was much louder than our dishwasher from the 1990s and could be heard from the floor above our kitchen. I reported the issue to the company. I asked for an exchange for a different unit. They would not comply with my request and continued to tell me that nothing was wrong with the unit that I had, even though it was obviously not working properly. I could not live with the "new dishwasher" that was clearly malfunctioning. We ended up replacing the unit for a different brand, but had to pay a $125 restocking fee. It was absurd that we were made to pay $125 for a broken unit. I was really hoping to support local business, especially since my extended family has enjoyed working with this company for several decades. Very disappointing!

Awsome company. Fast, good communication, friendly and got the job done quickly. Did not have part…read morebut able to get very quickly. Highly recommend.

Noah was amazing!! My dishwasher broke overnight and Mr. appliance of greater St. Louis came out…read morewithin three hours of me calling! Noah was wonderful with great customer service!! he explained everything very clearly and put together my dishwasher very nicely! Highly recommend Mr. Appliance of St Louis and Noah!!

Outstanding customer service! I called Callier Thompson for…read moreadvice as who to contact to find a bathroom leak on the second level of our home that leaked through the 1st floor ceiling. Callier Thompson had renovated one of our 2nd floor bathrooms almost a decade earlier. I was more than surprised to hear they would send a foreman out to investigate the source of the leak. Matthew arrived to discover that after years of use a small area in the grout had deteriorated to allow water through. He cane several times to repair the grout, removed and replaced the damaged area of the ceiling re-sanded and repainted.....all done free for us! You don't find that kind of support often these days. A company worth doing business with

We recently completed our second project with Callier & Thompson, and we couldn't be more pleased…read morewith both experiences and the results. The original project consisted of a complete remodel of a full bathroom in our 1920's home, of which we enjoy today as much as when the remodel was done 13 years ago. The second project comprised of a two-story addition with completely remodeled and expanded kitchen and half bath on the first floor, and a new primary suite luxury bath, walk-in closet, laundry closet, and covered porch on the second floor. The job required coordination with the city architectural review board, an architect, engineer, and sub-contractors, all handled by Callier & Thompson in a professional and timely manner. We highly recommend this firm for their customer service, design capability, high quality products, and outstanding craftmanship. We look forward to working with them again! --David & Kristina

Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

This place is wonderful. I actually bought a new refrigerator from Lowe's about 6 months ago. The…read moreLowe's delivery guys were not able to get my old refrigerator out. They tried for about 5 minutes and said it couldn't be done. So they just left I had to return the fridge! They had also told me I would have to hook up the water supply. Well, not at Bill's! They did a perfect job! The salesman was friendly and informative and the delivery guys were amazing!! They had to work at it, but they were very smart and experienced (and funny too). They got the old refrigerator out and perfectly installed my new one plus a new dishwasher. They really know exactly what they're doing. What a relief! This is the place to go for appliances. I highly recommend! I can't say enough good things about the people there who helped me.

The team delivering the refrigerator were very helpful. They also cleaned up the shipping…read morematerials and replaced the elevator pads in the closet. I was very pleased with the service

One of my favorite places to shop. I come for the holiday decor and dog items. They have great toys…read moreand cute dog sweaters. They have great prices on the toys I buy for my dog. Also their bird seed. Huge bags for the same price you'd see for smaller bags at other stores. Staff is always helpful when you need assistance as well. What helps is they have everything you need. I came for bird seed and could also buy bathroom cleaner a few sections over. Great store for your home needs

Poor service. Selection is limited. They advertise sales and rebates, but when you get down to the…read morenitty gritty charges for miscellaneous things like delivery they rip you off. So, the value "looks" good, but in reality it's no different than shopping at other hardware stores like Lowe's and Home Depot. When you buy a product they act like you're getting a deal because of the rebates, but you have to pay more to begin with for the same products elsewhere. The rebate thing is a total gimmick and Menards is a ripoff. And, they make you go through the work of mailing in the rebate form (which could be an online thing but it's not) just to get back to the price you'd be paying elsewhere. Menards is a ripoff. They also charge about 9x more for delivery and set up compared to Lowe's. We paid $250 for a delivery and set up of a refrigerator and range to a first floor kitchen with no steps and Lowe's charges $35 for the same exact thing. Menards also charges $145 additional for pickup if you change your mind and return the item within the 7 days they allow (we changed our minds on the range), but at Lowe's it's FREE for a pickup of unwanted items that you had delivered if it's within 48 hours. Any way you look at it there's a ripoff going on at Menards. So, in conclusion we paid almost $400 in delivery/set up fees with the added pickup fee included in that price. $35 @ Lowes for same thing.

Andy's is my "go to" business for appliance parts/repair. Always very satisfied with their service…read moreand value. I highly recommend them!

Trevor is professional and great at finding the issues and giving you the best advice and helped us…read moretwice now stove first and recently our fridge died! Thanks Trevor

We come to Home Depot quite often for everything. Home improvement inside and out. Also cleaning…read moresupplies, outdoor decor and so much more. The staff is usually friendly and helpful when needed. Is say they have a good value for items. I notice they carry different brands for an item that fits each price range which is nice.

Very well organized and open. Fully stocked. Came in to look for a fridge, and washer and dryer for…read moremy new house. There were a few selections to choose from. The prices were up there, not sure what the normal price range of appliances are. I however didn't enjoy not being greeted by the sales rep, as she stood there, looked and me and continued talking with other customers. I would've liked to have been told I'll be with you shortly, etc.

HORRIBLE!!! DO NOT BUY ANYTHING FROM HERE. Sales people are okay at best on day 1 and then forget…read moreeverything they told/promised you. Our ordeal has been going on since Aug 25th.... but since then it's still ongoing and not resolve. BUYER BEWARE!!!! Ballwin location is one to stay away from!!

I am rescinding my 5 star review…read more Last night, just months after we paid full price for a professional installation the loaded Asko dishwasher tipped out of the cabinet as not one single retaining bolts were installed. We found the bolts and the specialized retaining spaces in the owners manual bag. At least the installer did not discard them. After watching several Asko sponsored instructional videos online last evening I secured the dishwasher as the installation professional neglected to do. Seems like securely attaching the appliance would be a basic step.

Great company, Tony was very helpful and only charged for what we needed. I kept his number for…read morefuture jobs!

The technician was able to come out the same day and fix our refrigerator. Very knowledgeable,…read morefriendly, and efficient.