In the past we have had great experiences with Sylman Brothers in Ballwin. In the past we have…read morebought a SPEED QUEEN washer and dryer that were well priced, delivered on time, etc. It was such a nice experience that when our Dishwasher died, Suzanne and I, after some online product research, were pleased to find that Slyman Brothers offered the top-of-the-line Bosch Dishwashers. Jake, our Sales Associate was very knowledgeable regarding the different Bosch models' features and benefits. He answered all our questions clearly. But even more helpful was that when I explained my concern that our Dishwasher which died was the original dishwasher from 1994, and since we had new granite counters installed some years afterwards would a new Bosch Dishwasher fit and work properly. Without hesitation Jake offered to come to our home and measure the space, etc. to be sure a new one could fit and work. He made an appointment for a quick visit to measure the space and assess the plumbing set up, etc. At our home, after checking, Jake assured us that the new Bosch Dishwasher would be fine. We bought the 800 Series 24" Dishwasher later that day! Jake truly went that "extra mile" that you very seldom see in today's retail environment. This is why Suzanne and I awarded a well-deserved 5 Stars Review to Slyman Brothers.

I wouldn't buy an appliance for a dollhouse from this store. Once they have made the sale, they…read morecould care less what happens. We bought a GE Profile washer and dryer from the Ballwin store. After the delivery people left, we discovered that the dryer didn't work. The store was closed, so we called first thing the next morning, assuming they would of course take it back. Nope. The "customer experience team" told us we would have to wait for their contracted repair person and actually had the nerve to say they would have taken it back if we had refused delivery, but since we had accepted the dryer, it was our problem. As though we could have asked the delivery people to wait while we did a load of laundry and threw it in the dryer. GE did the right thing and gave us a new dryer and hauled the malfunctioning one away. But you would think that a business as big as Slyman Bros could have replaced the dryer and dealt with GE themselves. (Both the repair guy and the guys who delivered the new dryer from GE expressed surprise at Slyman's refusal to do this.) Do yourself a favor and go somewhere else for your appliances. These people apparently only care about making the sale and aren't concerned with customer service.

We needed our garbage disposal removed and a new installed. They responded right away and worked us…read morein as quickly as they could. They even had a cancellation and worked us in a day earlier! They arrived promptly. James was very nice and professional. They were in and out in 20 minutes. We'd definitely use the Adept Installation team again!

This company is not typical of companies. They actually answer the telephone, set an appointment,…read more give you the price, text your confirmation and call you 30 minutes before they arrive. They do the job and take accountability for what they fix. Very rare today! They are not the typical contractor of today. It was a pleasure having them do work for us. Thank you guys!

HORRIBLE!!! DO NOT BUY ANYTHING FROM HERE. Sales people are okay at best on day 1 and then forget…read moreeverything they told/promised you. Our ordeal has been going on since Aug 25th.... but since then it's still ongoing and not resolve. BUYER BEWARE!!!! Ballwin location is one to stay away from!!

I am rescinding my 5 star review…read more Last night, just months after we paid full price for a professional installation the loaded Asko dishwasher tipped out of the cabinet as not one single retaining bolts were installed. We found the bolts and the specialized retaining spaces in the owners manual bag. At least the installer did not discard them. After watching several Asko sponsored instructional videos online last evening I secured the dishwasher as the installation professional neglected to do. Seems like securely attaching the appliance would be a basic step.

Easily the worst appliance repair company on planet Earth. We just moved and the new outlet was…read more4-prong and our unit was 3-prong. We replaced the cord but it didn't work. Called Andy's. "Repairman" (lol) told us we needed to use LG screws to connect and had us buy new ones. That's the "service" we received for $169.00. Still didn't work. Called new company. Guy immendately checked the power. Breaker was tripped. Andy's didn't even check the power. Guy laughed when I told him the story about the LG screws. Called Andy's multiple times and was told manager would call back. He never did. Apparently he is a spineless wimp who hides behind his employee's skirts. Stay away from these inept, unethical thieves masquerading as experts in the field.

I called Andy's to come out and diagnosis my Speed Queen washer. Scott M arrived and was extremely…read morehelpful and courteous. The professionalism and the way this gentlemen presented himself, I knew I called the right place. He diagnosed the problem and explained everything. He ordered the parts and came back and fixed my washer. Wow what a blessing he is. I could only hope that everyone who you call when you have a problem could sweep in and save the day the way Scott did. I'm thankful.

Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

Noah was amazing!! My dishwasher broke overnight and Mr. appliance of greater St. Louis came out…read morewithin three hours of me calling! Noah was wonderful with great customer service!! he explained everything very clearly and put together my dishwasher very nicely! Highly recommend Mr. Appliance of St Louis and Noah!!

this company is a scam. They work out of Eureka Culver's restaurant is hard address, Eureka,…read moreMissouri. They originally were hired to look at an RV & horrible communication and customer service. Nobody answers their phone no callbacks. They demanded payment immediately without having any discussion about how they diagnosed. Sadly, bad news about this company to not to do business in St. Louis area Will spread quickly. Do not give them any money. Cheers

I can attest to the other 5 star reviews here. I have an older Miele canister vacuum that was in…read moredesperate need of TLC. Totally worth the drive from Rolla. The owners are very knowledgeable, honest, and nice to deal with. My yellow submarine was ready in a day and is working like brand new. Once this vacuum is "done," I'm coming for a Sebu!!

Purchased a new Sebo vacuum cleaner a few years ago and just took it in for a cleaning and new…read morefilters. I highly recommend this small business. Professional, HONEST people!

Saw online they are selling returned tools…read more They had a nice selection from Ryobi, Ridgid, Milwaukee, and DeWalt. Stopped in as I've been looking for some new tools. Noah let me check out the tools and crack open a box to make sure everything looked good and wasn't missing any parts. The rotary tool(Dremel as most of us call them) was missing a few pieces from kit so he knocked a little off the price. The oscillating tool was new in the box and had no apparent issues, got it home and it seems to work just fine. The rotary tool turns on and doesn't appear to have any damage! We had previously purchased a washer and dryer as well(not on this trip though) Great price for some new/mostly new tools!

Juston has been great with our appliance replacement process. This is our 4th appliance from them…read morewithin the last year; their prices are great. They have the best prices no doubt!

Frank and Paul are a great team…read more Helped my wife select a smoker for us... Louisiana Grill Vertical Pellet Smoker. They patiently helped me understand smoking, how to use our grill effectively, and how to make four tasty racks of ribs on our first try - praise from all our kids' friends who enjoyed them. St. Louis Home Fires also sells gas fireplaces and Frank offered a tip for us to improve on the fireplace that came with our house. We look forward to many years purchasing pellets and rubs and sauces and more. Thank you, Frank and Paul!!!

Need help with my gas logs. They understood the problem and got me scheduled quickly. I called them…read morefirst because they did a fantastic job installing my new glass door 2 years ago.

I called them regarding to get my water heater replaced. Darren was set up appointment the next day…read moreto come by and take a look at it and discuss cost. He never came by during the scheduled times. I had to call to find out if they were still coming I got the feeling while talking to him that he forgot the appointment. Decided not to go through with the appointment.

It's been years since I've used Doyle, but that's not a bad thing…read more In the past few weeks, I've needed the MB sink not draining, the basement Whirlpool refrigerator (40 years old) not freezing, and the kitchen Whirlpool refrigerator freezer lower basket not opening well. Enter Kevin for the sink, and Bruce for the refrigerator. Kevin fixed the MB sink, which was corroded and needed a replacement drain. Bruce told me the 40-year-old Whirlpool refrigerator in the basement was a loss, as the freon it's using is running out, and no longer available, replaced a long time ago by another coolant. OKEY DOKEY . . . time to get another refrigerator for the basement, but this Whirlpool sure served its 40 years well!! Lastly, Bruce told me the kitchen Whirlpool refrigerator needed new gliders for the freezer basket. I could see how they were not working completely. Bruce ordered the gliders and within a couple weeks, he was here to install said new gliders. They worked perfectly. And Bruce showed me how well that freezer basket was working and actually the whole damn drawer opened . . . something I had never experienced. YIPPEE on all counts!! I still need to contemplate getting a replacement refrigerator for the basement. Nothing fancy at all. Just a plain old refrigerator. We'll see!