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Ballwin, MO

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St. Louis Home Fires

3.9 (15 reviews)
ModerateAppliances

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Review Highlights - St. Louis Home Fires

“. Louis Home Fires also sells gas fireplaces and Frank offered a tip for us to improve on the fireplace that came with our house”

Mentioned in 4 reviews

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Slyman Bros Appliances

Slyman Bros Appliances

2.5(35 reviews)
0.8 mi
•$$$$

In the past we have had great experiences with Sylman Brothers in Ballwin. In the past we have…read morebought a SPEED QUEEN washer and dryer that were well priced, delivered on time, etc. It was such a nice experience that when our Dishwasher died, Suzanne and I, after some online product research, were pleased to find that Slyman Brothers offered the top-of-the-line Bosch Dishwashers. Jake, our Sales Associate was very knowledgeable regarding the different Bosch models' features and benefits. He answered all our questions clearly. But even more helpful was that when I explained my concern that our Dishwasher which died was the original dishwasher from 1994, and since we had new granite counters installed some years afterwards would a new Bosch Dishwasher fit and work properly. Without hesitation Jake offered to come to our home and measure the space, etc. to be sure a new one could fit and work. He made an appointment for a quick visit to measure the space and assess the plumbing set up, etc. At our home, after checking, Jake assured us that the new Bosch Dishwasher would be fine. We bought the 800 Series 24" Dishwasher later that day! Jake truly went that "extra mile" that you very seldom see in today's retail environment. This is why Suzanne and I awarded a well-deserved 5 Stars Review to Slyman Brothers.

I wouldn't buy an appliance for a dollhouse from this store. Once they have made the sale, they…read morecould care less what happens. We bought a GE Profile washer and dryer from the Ballwin store. After the delivery people left, we discovered that the dryer didn't work. The store was closed, so we called first thing the next morning, assuming they would of course take it back. Nope. The "customer experience team" told us we would have to wait for their contracted repair person and actually had the nerve to say they would have taken it back if we had refused delivery, but since we had accepted the dryer, it was our problem. As though we could have asked the delivery people to wait while we did a load of laundry and threw it in the dryer. GE did the right thing and gave us a new dryer and hauled the malfunctioning one away. But you would think that a business as big as Slyman Bros could have replaced the dryer and dealt with GE themselves. (Both the repair guy and the guys who delivered the new dryer from GE expressed surprise at Slyman's refusal to do this.) Do yourself a favor and go somewhere else for your appliances. These people apparently only care about making the sale and aren't concerned with customer service.

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Slyman Bros Appliances
Slyman Bros Appliances
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St. Louis Home Fires - appliances - Updated October 2026

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