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    Appliance Discounters

    3.1 (23 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Appliance Discounters

    Appliance repair

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    8 months ago

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    Review Highlights - Appliance Discounters

    He was on-time, very easy to speak with, and told us exactly what he needed to do during the install.

    Mentioned in 2 reviews

    Read more highlights

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    Mr. Appliance of Greater St. Louis

    Mr. Appliance of Greater St. Louis

    2.4
    (49 reviews)

    Mis-diagnosed Bosch dishwasher issue. After over $500 in repairs we still don't have a functional…read moredishwasher. Wouldn't use them again or recommend.

    I recently had an extremely disappointing experience with Mr. Appliance in Chesterfield, MO -- a…read moreNeighborly company (I guess not so much). We originally called them for a warranty repair. A technician came out and completed the work, but within five days the issue resurfaced -- clearly related to the original repair. When I contacted the office expecting basic follow-up service under the warranty, I was instead met with resistance and unnecessary defensiveness. The customer service representative, Debbie, was shockingly rude and unhelpful. Rather than listening or acknowledging that this was a warranty call tied to work they had just completed, she repeatedly focused on warning me about potential trip fees if the issue was somehow "my fault." This was completely inappropriate given that the problem returned almost immediately after their service. The tone was dismissive and confrontational instead of solution-oriented. For a company that promotes itself under the Neighborly brand, this experience was anything but neighborly. At no point did I feel like they stood behind their work. Instead of owning the situation and scheduling a prompt follow-up, the conversation felt like an attempt to pre-emptively shift blame and protect billing. Because of the incompetence in resolving the issue and the unacceptable level of customer service, I chose to fire Mr. Appliance and take my business elsewhere. If you value professionalism, accountability, and respectful customer service -- especially on warranty repairs -- I would strongly encourage you to look elsewhere.

    Doyle Patton Service

    Doyle Patton Service

    3.0
    (9 reviews)

    I called them regarding to get my water heater replaced. Darren was set up appointment the next day…read moreto come by and take a look at it and discuss cost. He never came by during the scheduled times. I had to call to find out if they were still coming I got the feeling while talking to him that he forgot the appointment. Decided not to go through with the appointment.

    It's been years since I've used Doyle, but that's not a bad thing…read more In the past few weeks, I've needed the MB sink not draining, the basement Whirlpool refrigerator (40 years old) not freezing, and the kitchen Whirlpool refrigerator freezer lower basket not opening well. Enter Kevin for the sink, and Bruce for the refrigerator. Kevin fixed the MB sink, which was corroded and needed a replacement drain. Bruce told me the 40-year-old Whirlpool refrigerator in the basement was a loss, as the freon it's using is running out, and no longer available, replaced a long time ago by another coolant. OKEY DOKEY . . . time to get another refrigerator for the basement, but this Whirlpool sure served its 40 years well!! Lastly, Bruce told me the kitchen Whirlpool refrigerator needed new gliders for the freezer basket. I could see how they were not working completely. Bruce ordered the gliders and within a couple weeks, he was here to install said new gliders. They worked perfectly. And Bruce showed me how well that freezer basket was working and actually the whole damn drawer opened . . . something I had never experienced. YIPPEE on all counts!! I still need to contemplate getting a replacement refrigerator for the basement. Nothing fancy at all. Just a plain old refrigerator. We'll see!

    All American Appliance Service

    All American Appliance Service

    2.7
    (49 reviews)

    Joe was personable and educated me about a few things, washing machine related. I didn't realize…read moreit's helpful to unplug a machine to reset the computer. I was only charged a service call amount was a fair price. I learned, when booking the appointment, that the service call would come be subtracted from my total bill. I thought that fair. This is a small business, family owned and Joe is impressed with his company. I say, ignore the naysayers on this app and give this company a try.

    I would strongly encourage potential customers to consider a more reputable company before doing…read morebusiness here. In my experience, this company does not adequately stand behind its workmanship despite advertising a "100% guarantee." The original repair work on my ice machine was completed in mid-August at a cost exceeding $550. Within a short period of time, the unit began experiencing additional issues. In October, when the machine stopped working, I contacted the company and scheduled a service appointment. After performing troubleshooting on my own, I was able to temporarily resolve the issue and informed the company so they would not need to make a service call. At that time, I was specifically advised not to hesitate to contact them again if the problem returned. Now, in mid-May, the ice machine has once again begun intermittently malfunctioning. When I contacted the company regarding the recurring issue, I was informed that I would be required to pay an additional $100 service fee simply for them to inspect the appliance. Based on this experience, I do not believe the company's advertised guarantee reflects the level of post-repair support actually provided to customers. I was also disappointed in the manner in which the matter was handled by management.

    Appliance Discounters - homeappliancerepair - Updated August 2026

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