I purchased a side-by-side fridge in July 2025. All 3 doors were damaged at delivery by the delivery team, and I filed a complaint. I STILL have not gotten all the replacement doors, despite them giving me dates twice for when they would come to my house, and it is July 2026. One day I took a 1/2 day of work waiting for them to come and replace the doors. The doors came without the correct screws. I waited another 3 months. The top doors were finally replaced, but the bottom door was shipped damaged, the installer told me. I have since been given 2 different replacement dates, and TWICE they have not come. When I go inside the store to inquire, I feel as though I am being pushed off to someone else, and none of the employees know what's going on can get the job finished for me. They are always very busy eating at their desks. I will never shop at Appliance Discounters, and I have not had any accountability from the sales team. I was/am so disappointed with the Deer Creek store employees. There is no excuse for the lack of communication and effort to right a wrong that the delivery team caused. read more

Good price, quick delivery. Delivery guys were super helpful in explaining new refrigerator features and careful with removing our old one. shop local! read more

Do not waste your time dealing with these slimey sales people (scooter) or their managers who are just as disdainfully awful. We bought a Zline panel ready fridge and iLVE 36" range. We had a long wait time because apparently the fridge had to be custom ordered, fine. Spent a decent chunk of money on the 2. When they finally delivered they didn't come at their scheduled day, said they were running too behind and it would be the next day, when we went to check on our renovations they had in fact come into our house (no one home) and left the appliances sitting in our unfinished addition that also has stairs leading down to it (making it impossible for us to move the appliances). The refrigerator door had warped screws and doors fell off, ice machine broke first week, the bottom of the fridge foot was broken and ruined all our brand new wood floors. We wrote a lot off but our contractor told us we needed new doors (mind you the fridge can't be opened without proper panels and hardware of which we cannot install until we have doors and screws that actually work),we have been waiting months for new doors to arrive. They have been unhelpful, unbothered, haven't done anything, after 2.5 months they told us to call the manufacturer and that we would have to put the doors on (costing more money to hire people)... I have gone in the store several times and each time they have gotten more indignant and I'm frustrated, it's the worst customer service experience and wish I would have spent the $17k+ elsewhere. read more

Appliance Discounters - Appliances Near Me - Maplewood, Missouri

Purchased a dryer and delivery and installation. The installers say the cord is too short to reach the outlet. I call and the swarmy sales man says that's my fault and he doesn't sell the long cord. He's been doing this for years and has only ever had this happen once... Why not let your customers know how long the cords are at the time of the sale? We dont all live in the "standard sized house." Wikl never pircjase from them again. Should've gone woth a big box store! read more

Today James installed our new built-in microwave and did an excellent job. He and his teammate were efficient and nice, and cleaned up on their way out. Scooter sold us the microwave - we have bought multiple appliances from him these past few years. He's a young guy with old school-style knowledge. He knows his stuff! He will be my first call when it's time for a new appliance. read more

Appliance Discounters - Microwave Oven - Appliances Near Me - Maplewood, Missouri

We were in the market for a new stove. And we went to the one in Ballwin Mo. Casey was wonderful. No pressure sales. Let us look without following us around. We bought one from there. And we also got a microwave. Good pricing and great selection on all appliances. Will definitely go back when we are in need of another one!!! read more

I bought a washer and dryer from them a few weeks ago. I hadn't even heard of the company, but I saw their sign and thought I'd look. I was not pressured and the sales process only took a few minutes. Their prices were better than Lowe's, and while delivery costs $80, you get a lot more: delivery, installation, all hookups, and haul away. They even threw in some free samples. Worth a stop as you appliance shop! read more

Appliance Discounters - Why, thank you, Mr. Rogers. - Appliances Near Me - Maplewood, Missouri

The few times that my husband I went to look for a range we were given the same "smarmy" sales tactics that you find when dealing with low end services. It was difficult to get a straight answer out of anyone and every time we asked a question, we were then directed to a different range. They only cared about a sale not about what we actually needed. read more

Appliance Discounters was my 3rd stop in the quest for a new refrigerator. I ended up here simply because I had already been to the Home Depot and the Lowe's right near here and didn't have any luck. I put appliances into google on the iPhone and this was the next closest place so I figured I'd give it a shot. As Bob Dylan says "When you ain't got nothin', you got nothin' to lose." I have a second home 1.5 hours west of St. Louis. About 2 months ago my refrigerator died and I have been dragging my feet replacing it. The spot is 31 inches wide which means the only thing that works is a basic 18 or 20 cubic foot with the freezer on the top. A side by side is too large. Each store has about 2 different models of these and I wanted stainless steel to match my existing appliances. Since no one is delivering to me out in the middle of nowhere I knew I had to get it picked up and brought out there myself. I arrived on 2/12 at maybe 5:30pm. I was trying to get all of this done on Wednesday 2/14. They had only one model on their floor that would work for me. Jim the salesman started to check to see if they could get it for me in 48 hours. Between him and the other salesman they decided as long as I was picking it up myself directly at their warehouse yes, they could get it for me. Also they had the same one available that was the same width but taller. Yes! I want the bigger one! Sold! I think I was in the store for 15 minutes or less and was on my way. My delivery guy picked up the refrigerator on Wednesday and all was good. I'll be back! Great customer service from Jim. read more

From Keith the salesman to James and Dan the installers, our experience has been wonderful! I highly recommend Appliance Discounters! Jen P. read more

We paid $3,200+ almost three weeks ago for a very nice LG refrigerator. We were told by the shop manager it would be delivered the following Saturday. We called them Friday to be sure of the time. THEN we were told it wasn't in stock as they thought and delivery would be the following Tuesday. THEN we were told our refrigerator was held up in Chicago and would be delivered as soon as they have a truck full read more

I am reviewing the delivery/installation team from Adept Installation that this company uses. THe delivery was fantastic. On time!!! professional and careful. Kyle and Montel were very helpful in the process and respectful of my time and home. I would definitely recommend this delivery team. The purchase of my range was seamless and the sales force were very professional and helpful. Great experience. read more

We were looking for a front loading washer & dryer for a rental home. Appliance Discounters had a very limited selection priced higher than we'd already see elsewhere and, hard-sell tactics that were not at all appreciated. But when they started badmouthing their competition, we were done. read more

I am now less likely to shop at a small business shop based solely off of how poor this place is at everything - customer service, delivery, install, etc. We waited four months to receive a overhead exhaust filter for no known reason and it only showed up when I asked for them to come uninstall it entirely. On the phone, the owner threw the installer under the bus saying he was sick the whole time then got mad on the phone when I explained why that's an ignorant excuse. On final install, the newly healthy installer knocked one of the lightbulbs out of the exhaust and said he would mail over new ones, which of course didn't happen. Do not purchase anything from this place. I wish I could suggest another local small business, but in terms of kitchen appliances, I can't do it. read more

Perfect sums it up. Justin at the Maplewood store was great. He easily accommodated some changes I needed. Delivery and install was above and beyond my expectations! Delivery was timely, professional and exceptional in every way. Dan and John are great guys who worked very well together installing a double oven and a two column refrigerator/freezer. They definitely know what they are doing. No hiccups at all. Definitely good service. read more

Adept Installation crew, Mike and John, for Appliance Discounters we're efficient, courteous and fixed a loose cabinet filler to ensure dishwasher was installed properly. Great job! read more

Appliance Discounters - New dishwasher - Appliances Near Me - Maplewood, Missouri

Very fair and competitive prices on the appliances we purchased. Installation was very professional and our installer Steve fo a great job. We appreciated his call and timely arrival. Our sales professional Brian was a pleasure to do business with and quickly processed the sale saving our day for family visiting. read more

These guys were great! No hassle buying. Very nice. Very fast. Very professional. Called to tell me they were coming and what time they'd arrive. Will definitely make future appliance purchases with these guys. read more

Appliance Discounters were great! My experience with them could not have been easier. I found a gas dryer on their website, called and Keith Durling answered the phone and walked me through all my questions and made payment & delivery schedule a breeze. He emailed me the receipt within an hour as well as a requested photo of the actual dryer (as I was buying sight unseen). Delivery was scheduled within 2 days (amazing during COVID) and Matt & Roy from Adept Installation LLC delivered the dryer and were awesome problem solvers, courteous and pleasant. Upon delivery, Matt reported to me we needed a gas line shut off installed for safety for a small additional fee. No problem! I was quickly connected to James Coleman (delivery service owner) who made taking payment so easy & fast. The dryer was safely installed and we now have warm, dry clothes! read more

We were in desperate need of a new dishwasher and Appliance Discounters were able to get it delivered the quickest. James and John arrived on time to install it. A few days later, there was water dripping in the basement under the dishwasher. I called back and John returned to find a house had popped off. They got it fixed quickly and with little hassle. read more

I had a great experience with delivery and purchasing, but since then it has been a NIGHTMARE. My doors to my fridge were scratched on delivery and the bottom of my oven (that opens for pans). They said they would be replaced and I said that is fine. It is ONE YEAR later and I have only one door replaced to my fridge. They came to replace them all and 2 out of 3 were scratched as well. WHY DIDNT THEY CHECK BEFORE COMING?!?! So now coming on to a year, still nothing. They never call you, you always have to call them. Have called about 4x and just told they are "waiting" on parts. SICK OF IT!!! Don't use them if you don't have too! Update: change my rating to a 1. Now my refrigerator has broken and it has yet to be 2 years with my appliances. Called and said it is not under warranty of any kind. I will never buy a piece of crap from them ever again! Spent my first year trying to get a new door multiple times and now trying to fix my fridge year 2! What a ridiculous company and hope they go out of business. read more

We bought a Thermador refrigerator from Appliance Discounters in 2019 and were very pleased with the sales process and Installation by Adept Installation. It is a beast of an appliance and James, John and Dan were excellent in both their processes and knowledge of the product. Fast forward two years later and we needed the refrigerator moved and reinstalled and the Adept team was equally as excellent. Highly recommend both Appliance Discounters and the Adept Team! read more

Chad and Jim were great to work with we went in just to look and price shop but they gave us such good prices we purchased what we came in for. Also on a delivery & install James from Adept Installation was very pleasant and professional, would highly recommend him for your installations. Thanks guys we will be back for more...... read more

I buy all my appliances from here! In the last 5 years i have purchased a washer, dryer, and fridge. Recently, I ordered a dishwasher and it happened to be back ordered. Appliance discounters let me know as soon as they found out stepped up and gave me another comparable model and waived the install fee. James and Dan installed it this morning without any hiccups! They were polite, showed up when they said they would, and made sure there were no issues and I understood everything before they left. Would recommend everyone from sales to install at Appliance Discounters 10/10. read more

I highly recommend Home Depot or Lowe's. If you have a problem they will make it right. I bought a washer/dryer from Appliance Discounters which was installed on the second floor. Water leaked and ruined the ceiling. Appliance Discounters blamed the manufacturer, and when a repairman came out, he discovered the water connection was installed incorrectly causing a constant leak. I asked Appliance Discounters---actually SLYMAN'S, for their insurance company. They refused with poor language and hung up. The stores are all owned by the same people...shop elsewhere! read more

Buyer Beware! Potentially dangerous appliances being sold to consumers! I picked out a scratch and dent GE range at the S. St. Louis location after looking it over in person at length. There was a small dent on the edge of the control panel and some dents on the storage drawer. The salesperson said they were ordering a brand new replacement drawer. I also have texts from the salesperson confirming that the damage was cosmetic and minor. The salesperson demanded cash before delivery. The delivery guys show up at my house a few days later and tell me that they can't install the stove because it is so damaged that it would be dangerous. The gas inlet was bashed in, the oven door wouldn't even close, the side panels were hanging by a screw and the stove couldn't even be leveled because it was so trashed. Obviously something had happened to the stove I bought before it got loaded on the truck. I refused delivery and started texting the salesperson immediately explaining the situation and asking for a refund. I got multiple stories about why I couldn't get my money back including that they didn't have the cash! It took four days of near constant texting, calling the other stores to try to get to the owner, and two cancelled appointments to get a refund. Don't make the same mistake I made! It could easily have been a very dangerous situation. read more

I needed to purchase 2 appliances and went to the folks at AD. Just like my last visit, everything was taken care of for me. Ken explained everything very well,and demonstrated what the appliances could do. I feel very much taken care of every time I'm in the store. Good people, good prices and they see to it that you know what your buying. Wish all stores treated clients like this. read more

We had a great experience w/ Appliance Discounters from the sales to the installation. I was very impressed with the delivery and installation team. They were very thorough, careful, and made sure we understood everything we needed to before they left. read more

You have to go see Ken. I saved over 400.00 on my washer. Better than Appliance wholesalers which are horrible. This place you feel safe and they treat you like a real person. read more

I've bought two appliances here. Both times they've sent the same guy (James) to install the appliance. The service has been excellent both times. As long as James continues to do the installations, we'll keep coming back for the appliances. read more

I purchased a dishwasher and double ovens right before Thanksgiving and both were installed within five days. I couldn't be more impressed with the quality of the product, and all the free advice that I received. The installation was also fantastic. Dan and John showed up exactly when they said they would, made the installation as painless as possible, and unbelievably, found and returned my wedding ring that was lost in the front yard. Outstanding service all the way around. read more

I called here to price a dishwasher, knowing the model and what pretty much everyone else was charging, and was helped by a VERY friendly person who quoted me the best price in town, PLUS offered to turn in a rebate for us for another $50 off. He took payment over the phone and scheduled installation and delivery--free--for the next morning. Installers called that night to work out a time and were very flexible, arriving early around my schedule. They were extremely nice and did an excellent job. They were fast but thorough and showed me how to use the machine. I felt totally comfortable leaving them at the house while I took my kids to school. I'm 100% happy and feel like I got the best deal and best service. read more

After seeing the commercial on TV, we decided to look at Appliance Discounters. Walked into the Maplewood location at approx 2:30 pm on 8/22/19. There were at least 3 associates in the back of the store sitting at desks talking amongst themselves. One associate was helping other customers by the kitchen area. We were attempting to buy a Counter Depth refrigerator. After browsing the appliances which were mostly Samsung, no one ever greeted or spoke to us. We could not tell if they were counter-depth. We left the store. Disheartened after driving 30 minutes to get to the store. Will never go back--no customer service. Drove to Home Depot and bought a counter depth refrigerator. read more

Ordered a range and fridge from this place in Feb. My "scratch and dent" range wouldn't even stand up straight and had exposed oven insulation. Does this really look safe to send out to customers? Exchanged the range out for a different one. We've had our new fridge worked on twice already because the fridge section does not get cold at all. We've had to throw away a fridge full of food 2 different times. Would not recommend to anybody. read more

Our freezer died. I went online to determine what freezer to buy. I picked out what I wanted and called around for prices. Appliance Discounter had the best price, and they offered both free delivery and free removal of the old freezer. I ordered the freezer over the phone. It was delivered on the date and at the time promised. The "movers" were very careful not to damage our house or the freezer when they moved it in. They explained how the freezer worked (there are a few bonus items that were new to us), attached the handle, and plugged in it. They were pleasant and friendly. All in all, Applicant Discounters on Watson did a fine job for us. I would highly recommend them. read more

I have used Appliance Discounters two times now, once for my Samsung Washer and dryer and today for my Bosch Dishwasher and I will never use another company to buy my appliances. John B gave me a great price and the company they use for delivery, take away the old appliances and installation Adept Installation James Coleman and his other guys did a great job they were on time friendly, professional and were in and out. Thanks read more

Bought new dishwasher - great price, speedy installation. Highly recommend.

Since my husband did not want to buy a dishwasher at Home Depot or Lowes, we tried Appliance Discounters (and thankfully they were nearby). The manager and salesman were very knowledgeable and not pushy. There was wiggle room to negotiate a bit too. The dishwasher was delivered two days after we bought it. Woo Hoo!!!! James, the delivery manager, was right on time and got the installation completed in no time. He showed me everything I needed to know about it. He is a really great guy. I hope you will be lucky enough to have him do your install too. read more

I had a kitchen remodel fiasco. You know those home remodel shows where they ALWAYS say you never know what you're going to find until you start tearing things down? Yup, that happened. Assumed there was a wall behind my cabinets... because duh. Nope, turns out I had somewhat of a fake cabinet and behind it was the empty stairwell going down to my basement... which made my new range 3 inches too wide for the space I had. So my contractors and I talked things over and really the only solution was to buy a new more narrow range, which they warned me a crazy expensive. Looked at Lowe's where my other appliances were from, $1050 for cheapest one. My contractor suggested I check out Appliance Discounters since he got his there. Looked on the website and found the exact same range. Called and asked for pricing... it was almost half price because of a small dent on one side. SOLD! Handled the transaction over the phone and arranged delivery, all in a matter of 5 minutes. Jim's customer service was outstanding, he handled my needs, answered my questions, schedule my delivery and made a potentially crazy stressful situation nothing but smooth sailing. read more

Needed a new dishwasher and had been researching brands and businesses on line. Had never been to an Appliance Discounter before, but always try to support local merchants. Went in and told the 2 employees what I was looking for. They were able to get me the brand and model that I had selected after my research. Great price. The installers were James and Dan. James did the actual wiring and plumbing. They were on time and finished the install well within an hour after arrival. Hauled the old one out. No mess at all. Great service guys. Will definitely go back to this merchant and their installers. read more