We have done business with this firm before, mostly to support a local business as opposed to a big box store, thinking we'd get better service. We ordered a new stove, they said 2-3 weeks, it ended up being a month and the worst of it was very poor communication between sales and us, actually a disappointing level of communication and updates. We'll have to reconsider our next big appliance purchase. read more

Tony from the O'fallon location was very knowledgeable about the ranges we were looking. And was easy to work with. We will tell others to shop there. He's a really nice guy. read more

BUY FROM ANYONE ELSE!@ I have never been so embarrassed to have made a purchase from a vendor. We paid over $2000 for a new washer/dryer. WE paid an extra $270 for the Protection Plan. The dryer stopped working within a month, and we spent the next several months trying to get it fixed. We had nearly a dozen botched attempts at them sending third party vendors. They accept no responsibility for the products they sell, the vendors that are supposed to service the protection plans they sell, and the owner won't even respond to multiple attempts to recieve a basic level of service. read more

I bought washer for 1k, crazy I know, but I have dogs and I am a butcher so I want to get things clean, the washer lasted 3 weeks and it is going to be another month they say but these new people in the comapany do not to seem trustworthy. I had great experiences in the past but beware of these new scammers. read more

I give sales 4 points, the installation subcontractors (SPEAKS APPLIANCES) 1 point. After I purchased an oven and a microwave, paid the installation fees of $350. It takes 4 days for their installation subcontractor to respond only after I called them several times to follow up. They are supposed to measure it first, to finalize the installation feasibility. However, they just asked for some pictures, then decided to skip the measurement, and guarantee it will be fitting, and will work. Nevertheless, when the installation guys finally showed up, they are actually the subcontractors of SPEAKS APPLIANCES that I have been talking to. And these guy's asking for additional $375 before installation, citing there are some modifications needs to be done. Though only minor spacing adjustments was needed for the oven. I would normally would rejected this, but considering I have tight schedule for open house shortly, and reluctantly accepted it. And the worse, they asked for $400 instead after the works. This is very unprofessional by skipping the measurement and asking for installation fee twice both before (when purchased appliances) and after the works. I would not use their service if were told the real cost beforehand. This is the worst installation experience I ever had, and will not use them again. read more

I give the actual Slyman's store and sales rep 5 stars but the two delivery and set ups only 3 stars. This is why I am giving 4 Stars. Needed a new basement fridge. We would much rather shop local than the big box stores. The salesman, Mike, was wonderful. He listened to what I needed and showed me my two options that they had in stock in the warehouse. He gave me a printout of both so I could bring them home so my husband could review. I returned to the store within an hour and purchased it and set up a delivery day. Was so happy that they were going to be able to deliver in two days. That was amazing! The icemaker would be on back order for possibly three weeks. I received several emails thanking me for my purchase and info regarding the delivery. On the day of the delivery they had an email where you could track the truck so you know how close they are to you. I received a phone call 15 more minutes prior letting me know that they were on their way. To get through the basement door they had to remove the doors of the refrigerator as well as the doors to our basement and storage room. The guys were able to get that done quickly. Once the refrigerator was in its place, the delivery guys picked up the refrigerator door to put it back on. At that point my husband asked if we could have it open on the other side like the one that they had just removed out of our house. The guy said that he would have to charge us an additional $30. I honestly thought he was joking and I laughed. He said, or I can just leave them off and you can put them on after I leave. That seemed crazy to me. It was already off the new fridge. Why could he not have just put it on the way that we want it? Why would it have to be an additional $30 from the $60 that we already paid for delivery and set up. That should be part of the set up. I told him just to put it on the way he had to as I wasn't paying the other $30. A couple of other crazy things happened during the delivery but I understand that stuff happens so that's not even worth going into on here and did not affect my rating on the review. I did confirm with Slyman that it is their policy was to charge an additional $30 to have the door installed on the other side. We spent well over $1000 for this refrigerator and paid for delivery and set up. That should be included in the set up. I truly feel like Slyman needs to reevaluate this policy. While the refrigerator is being delivered, the guy told us while he was setting it up that but he just got notice that the icemaker was in and he would be by tomorrow to set it up. I told him that was great and asked if it would be morning or afternoon. He said that we would be hearing from them. At 12:30 that afternoon I had not received any emails or phone calls so I called the sales office. Mike was busy with a customer so the other sales rep looked it up and took the information and said Mike would call us. Later that afternoon, Mike did call me back and said he wasn't sure why the delivery guy told us that the icemaker would be installed the next day as it wasn't even on the books to be done. It was a little frustrating because I waited at home all day for them to come. Regardless we set it up to be installed the following Thursday. They came and installed the icemaker on the new schedule day. Everything seem to be going well and delivery man which were different from before, were very courteous. As they were leaving they had the box that the icemaker came in to take it with them for disposal. I asked them if there were manuals or anything in that box that I would need. He proceeded to pull out the manual. I saw about a 3 foot coil of copper tubing in the box and I asked about that. A couple of years ago we pay quite a lot of money to our heating/cooling people to have copper tubing run from the connection and across the room and all the way down into our refrigerator for our icemaker. They advise us to do it like this and said that it would last better than the plastic tubing as they could crack and caused water damage in the basement. The delivery guy said that they weren't allowed to connect to copper tubing so they cut the 3 foot piece off and spliced their plastic one on there (now that is just one more area that could potentially cause problems with leakage in the future). Needless to say, I was very frustrated that they did that. I was in the room next to them. They could've asked me first before cutting a 3 foot section of our copper tubing. Why in the world would we want cheap plastic tubing when we had expensive copper tubing. If they would have just asked me, I would've told them to leave that part and my husband could finish connecting the copper tubing to the new refrigerator. read more

Slyman Bros Appliance - New GE refrigerator for our basement with the cut off copper coil sitting on top - Appliances Near Me - Saint Louis, Missouri

The genuine WORST experience I've ever had with a company, ever. Not only did they leave a massive hole in my wall and break my front door during delivery, but I also had to call the owner for months because no one would respond to me about the damage done to my house. A full year later and I've had to have the appliance serviced twice! Now, since this second (identical) issue falls just a FEW DAYS outside of the warranty, they told me there's nothing they can do and refused to let me talk to anyone else in the company. Terrible delivery and terrible customer service. Please don't put yourself through the stress like I did. read more

This is my second round of buying several appliances with Slyman in South City on Hampton (bought house in 2020, kitchen reno now in 2024). They provide the BEST personalized service. They have helped me find the right solutions for my home (and this was a lot of work for the kitchen hood), gave honest opinions, and are there for me when I have any questions at all about my future or past purchases. DEFINITELY recommend. read more

I received excellent customer service at SBA. I was replacing all four kitchen appliances and needed a specific size refrigerator to fit my cabinet. The salesperson at the big box stores had very little knowledge or willingness to provide any kind of guidance or recommendations nor were their prices comparable. My salesperson at SBA was knowledgeable and very helpful in helping me to make my final selections based on the functions I wanted and staying within my budget. read more

Slyman Bros Appliance - Stove and microwave - Appliances Near Me - Saint Louis, Missouri

Professional. Honest. Easy to work with. New show room in south county has good selection on site.

I just want to send a huge thank you and appreciation to Mike and the delivery guys Daniel and Diego for professional and amazing customer service. Daniel and Diego worked very well together for delivery and removal of a refrigerator from an upstairs rental unit with a narrow and challenging stairway. This work really deserved recognition. read more

We purchased a $10,000 Ilve range from Slyman about a year ago. From the start this range has had issues and we contacted them for warranty repair. At this point I have been waiting 11 months for the issue to be resolved and no one seems to care if the issue is resolved in a reasonable amount of time. All I ask is that at some point the salesman or management step in and try to expedite getting this range in standard working order. I spent $35,000 there in that one sale and its as if no one cares one bit about whether or not the range is repaired. When I asked for a new one since they did not seem to be able to get it sorted, I was told it does not work that way. So I guess its at my inconvenience and loss for an issue with a product they sell. For $10,000 they should replace the unit and give me one that works. read more

After dealing for nearly a month with Home Depot trying to buy a new dishwasher and have it delivered and installed, after numerous 1 hr long calls and multiple visits to our house and learning that the deliverers weren't the installers and they required multiple days of moving schedules around, we were prompted to find someone else to purchase our appliance from who would actually treat their customers reasonably and not waste their time. Thankfully we found Slyman Bros on yelp and got on their website. I found the couple of dishwashers we were looking for and gave them a call. Matt answered within a minute and was able to pull up the inventory and said they had the one we were looking for in stock and they could deliver AND install it on the same trip the next week. He was very knowledgeable and helpful. The following week they called us the evening before and gave us a 2 hr window when they could come. The next day two gentleman arrived with the new dishwasher and installed it within 45 mins and cleaned up after themselves. It was a great experience with no frustration. They have earned our business for all future appliance purchases. Save yourself tons of frustration and just go to Slyman. read more

I thought buying from a family business the customer service bought be helpful. I spent over $4,000.00 on a refrigerator in May 2023. When it was delivered the installers couldn't get the water or ice dispenser to work. They had no clue what was wrong. They left and sent four different service people to figure out what was wrong including the manager. I missed five days of work to try and solve this problem. No one ever called to check on anything. They just did nothing !! I had to go to the store 2 times to address this. Finally when I wanted a new refrigerator they sent a different company out. This person in 5 minutes told me that the filter was defective. After 6 months finally some one knew what was wrong. That company would not fix it because it had been 6 months ago that it was bought!! So once again I HAD TO GO TO TO SLYMAN BROS because they never followed up with that service call from the different company that they sent out. I wanted that company to come back to fix the issue and was told NO! They would send the same people that for 6 months couldn't fix it. Then was told they would not help me any more because I FELT THE PEOPLE THAT THEY SENT OUT ARE NOT QUALIFIED TO WORK ON MY REFIGERATOR!! I WAS TOLD TO LEAVE AND THEY WILL NOT SERVICE MY PURCHASE !!!!! I have never gone through anything in my life with such horrible customer service. JUST TRYING TO SUPPORT A FAMILY OWNED BUSINESS WAS DEFINITELY A WRONG DECISION !!!! read more

Ordered several appliances from, them they were quick to push the sale through and appeared to be very efficient and helpful. They promised delivery on a specified day but that's when it all changed, when the delivery day came they had all sorts of excuses as to why they could not deliver and were very rude when we wanted to cancel. There are better options out there, don't count on any delivery dates, you will be dissapointed. Spend your money elsewhere. read more

Got new refrigerator. no help for repair with broken refrigerator that was brand new. Would not buy from again. don't stand behind what they sell. read more

Slyman Bros has been a savior for myself and company for the past few years now. With the pandemic causing such extremes delays, Slyman Bros has always had an option to find what I need. They have a very knowledgeable and professional delivery team for all my clients and properties. During deliveries they are very patient and help my clients with any questions while also taking away the old appliance. Their installs are faster than any other appliance store I have worked with yet and completed at same time of delivery. The window times for deliveries/installs have even been very spot on and If there is any delay they fully communicate so that no one is left without information needed. They show us each time we order or even call with only questions (I ask a lot of questions) how important we are to them. The warranties are also another huge plus and have made purchasing from them even more attractive verses other companies that have given us the run around if needing a warranty repair. You wont go wrong using them! read more

I went to the Hampton store to purchase fridge. I had measure the space because I knew it was a small space. I gave the sales person the measure which was 33" He show me some fridge and assure me that the fridge I chosen will fit. Then we went into his office to complete the order. I gave him my debit card to run but it was decline. I knew something right there was not right because I knew we had the money. He gave me that look that I was trying to pull a fast one. So I call the bank and put it on speaker phone so he can hear the conversation. I told the bank what was wrong and I ask her did Slyman come up and she said yes but he enter it in wrong and that it's why it was decline. She said have him enter it again. Which he did and it went thru. Now when they came to delivery the fridge it didn't fit. The service guy said it's to big and the the sales persons been make a lot mistake lately. So we call the office. The sale person claim I told the measurement was 36, which I didn't. I had it written down and show it to him the same time I told him. He kept saying I told him 36. So ask him what now. He stated he can get another fridge out but it will cost me more money. I told him I didn't understand why it will cost more when it will be smaller size. He stated it had to do with the brand. Then he stated they wouldn't be able to delivery it until Monday. I told him that unacceptable because I have appointment that day, and that I need fridge today. I then told him I am customer and you guys made the mistake. Proceeded to tell me they didn't make mistake that he gave me the fridge base on the measurement I gave him. Which I told him no he didn't. The he proceeded to talk over me on the phone. The he said he can take $100.00 off the price and see if they can delivery for the next day. I had no other choice but to say O.K. because I needed a fridge. I did tell him I will never do busy with them again. Then he said you can go buy your fridge someone else if you want to. I was so surprise he said that. I can see if I was cussing him out. Which I didn't use one cuss word to him. I try to talk to him in respectful manner. Unfortunately I paid for the other fridge because I was in a situation where I didn't have time to look at another place. I was so surprise of the customer service I receive from them. I bought stove from them many years ago and got excellent service. That's why I went back for the fridge. The service they provide to me was awful and I will never do busy with them again. read more

Excellent Service! Can't believe the difference between this store and the big box stores! It's a family business and this family shows their pride! read more

Slyman Bros are great. After 2 new refrigerators purchased in the last 20 years from Home Depot and Lowe's - both of which were not cheap and neither lasted for 10 years, a friend referred us to Slyman. We went into the Hampton location on Monday, had a GREAT experience with our sales rep Matt Gore - very knowledgeable, honest about wait times and laid out several great options in our price range and did not try to up-sell us. Our new fridge was delivered 3 days later and their tracking delivery app was SO CONVENIENT! The delivery guys were fantastic, professional and efficient. I won't be going the big box route for any appliance again. Lesson learned - go to pro's, actually save money and have a better experience. read more

I bought a washer and dryer on May 1st. My husband and I picked a specific LG model to work around possible delays. The sales associate quoted a delivery in 7-10 days. It's June 1st and I'm writing this review from a laundry mat with no firm delivery date in sight. I have called the store a handful of times and every time am quoted "another 1-2 days". I call the store because the sales associate I worked with no longer returns my emails. The whole process has been irritating, I will not be returning for any future appliance needs. read more

I left a happy camper after coming to Slyman Brothers appliance centers. We came here on a recommendation from a neighbor and after having a huge delivery problem with Lowe's for a new refrigerator. We told our story to the salesman (Bobby Slyman) and he assured us that not only could he match Lowe's price, but the refrigerator could be delivered within a few days. He also assured us that the delivery people would put the old refrigerator down in the garage for us, as opposed to Lowe's where we would have to "negotiate" with the delivery people. Now let me ask you this question. Where do you think I'm going to go the next time I need any appliance? SLYMAN BROTHERS. read more

Slyman Bros Appliance and Speaks Appliance Installation are the best team I have ever worked with for home improvement. I have to be the pickiest customer alive and these folks just knocked it our of the park for us. Bought and installed new Double Oven and Gas Cooktop with Downdraft recently and we are very happy. Price and Performance unmatched by any. Do not hesitate buy from Slyman! read more

Excellent customer service and excellent pricing. When I did a gut rehab of my kitchen, I shopped here for an estimate. They beat every other estimate, including the company who was doing the remodel. I got all new stainless steel appliances, and they all had rebates which made the deal even sweeter. I love'm all. With a gut rehab, I needed a small refrigerator and freezer to get through me through the weeks of no kitchen. They also, made me a great package price on these items. I recommend this appliance store over any Big Box store. You'll get true personalized service. read more

I am having to put my $5000 together myself. Didn't take packing off told me they had 9 more deliveries. It poor customer service. And they have told me this as I would have chosen another delivery day. read more

Utter and unmitigated disaster. We were sold a refrigerator after being told the model we chose would be in their warehouse in approx 10 days....which ultimately turned into over 6 WEEKS with no end in sight; at least until we had to cancel the order and place a new one with a box retailer. Totally understand Covid-related delays on supply chain, all the way from the parts coming from overseas, to production delays domestically, reductions in personnel to comply with social distance guidelines affecting receiving and delivery - all of it - but it was clear they had no firm grasp on ETA's, receipts, or even giving straight answers (other than "in 2 weeks"....in another "2 weeks"). In what should have been the first red flag, the first time we contacted them to inquire about status (right around the promised/warehouse "10 day" mark), my wife called and spoke to another person (manager?) who said that we clearly had BACKORDER on our ticket, and that we were told they didn't have a firm ETA at that time...? Worse, they said we were free to cancel our order at any time (uh.....what kind of customer service is this? Do you even care about our business?) to go elsewhere. The salesman then called my wife and said he had explained everything to me on the phone (I never once spoke to this guy after walking out of their showroom) about no longer having sight on a specific date into their warehouse. I gave the guy the benefit of the doubt and figured that he was clearly confused, and that (to a degree) supply chain issues were often out of their immediate control. Later, the salesman was defensive at virtually each contact point (always initiated on our end as moving targets just kept moving), and even flippant when we did cancel the order stating that "another customer waiting on this model was going to be very happy to move up the list". My favorite takeaway (and the primary reason I'm writing this now) was when another arbitrary "expected update" date came/went, we reached back out and was told via email that the manufacturer had told their buyer than our model was "coming off the production line now", with STILL no ETA in sight (6 weeks later, 4 weeks after they were supposed to be in the warehouse), but (here's the kicker).....we were welcomed to reach out to the manufacturer ourselves for a potential update! THE WORST CUSTOMER-SERVICE RELATED ANSWER --- EVER! Who is going to contact GE, Maytag, Whirlpool, Samsung.etc. and ask their customer service the status of an appliance bought and sold by a retailer??!?!? Absolute "Looney Tunes" moment, minus the anvil dropping from above on our heads. We were able to procure another fridge with comparable features at a lower price and it was delivered in our home in 1 week (from a box retailer). Easily a "first world problem", but going without a fridge in the home that long was not only inconvenient, but just another stressor in an already challenging Covid-environment. We tried to give our business to "the little guy", and were BEYOND patient even after the initial 10 days/warehouse projection fell through. But over a month later, with still no idea when to expect the unit to ship/deliver to warehouse/deliver to our house, AND to be told that we could/should contact the manufacturer for an update......come on! I would not recommend the drive let alone wasting the time to place a phone call to do business with this retailer. They do not shoot straight, have no grasp on their supply chain, and (worst of all) give zero F's about customers (unless that F is "forget"). If you can go 6+weeks without a fridge, and are comfortable never knowing when to expect merchandise to arrive, have at it. I haven't written a Yelp review in about two years, but had to share this experience to warn others. In short: Slyman Bros' best days are behind them. read more

Nightmare from delivery to today.....dishwasher is leaking....Slyman says call 3rd party....microwave was installed by neighbor after Slyman guy claimed it couldnt be. Just so disappointed read more

I ostensibly purchased a display model dishwasher from the O'Fallon store. Prior to the purchase, I noticed a single, slight dent on the face of the dishwasher and was told the discounted price was reflective of that imperfection. Fine. I can live with that blemish given the price adjustment, bought the dishwasher and had it delivered a few days later. Surprisingly, though, the dishwasher that arrived at my house was NOT THE SAME unit I viewed at the store and intended to purchase. Slyman Brothers delivered a different dishwasher (same make/model as the floor unit, though) that was in significantly worse shape than the unit I thought I was buying. The front of the dishwasher delivered to my house is beat up with multiple dents and scratches. Additionally, one of the leveling legs is broken and the adjoining structural plastic frame is cracked, indicative of the unit being dropped on that leg. I called the store to seek restitution and was told that since my wife - who accepted delivery while I was at work - did not unpackage the dishwasher and note these problems upon delivery, I have no recourse. Well done, Slyman Brothers. You got me. What a great way to unload open-box, damaged items you want out of inventory. Show the customer a decent-looking floor model, but deliver a different unit that somewhere along the way has become unsaleable unless you can find an idiot like me to take it off your hands using the time-tested bait and switch concept. You should change your advertising tagline to the PT Barnum quote "There's a sucker born every minute." Fortunately for me, though, I learn from my mistakes and will NEVER do business with your company again. Anyone reading this review should follow my lead. read more

Thank you Bobby Slyman for going the extra mile today getting me that new range. Highly recommend Slyman Brothers.....Thank you again and have a Merry Christmas!!!! read more

I love Bob Slyman at Hampton location. Great company great customer service. Will never go anywhere else. Great prices they work with you

Matt G.was awesome! Very knowledgeable and organized. Helped me purchase a refrigerator in a timely manor especially since appliances can be so hard to get since the pandemic. came quickly on the day I needed. Great follow up with Matt. There was a tiny scratch on the fridge door and a new door arrived within days. I will have to agree with one of the reviews. The delivery staff left all the shelves and drawers for me to unwrap and assemble. They seemed in a hurry to leave. But I would highly recommend Slyman Bros read more

I wanted to update a couple of old appliances before selling my house. Came in and talked with Matt who was very knowledgeable and able to set me up with exactly what I was looking for. I was scheduled for delivery and install between 3:30p-6pm and they called me and were able to come by 2 hours early! Drivers/installers did good, quick work taking out the old ones and installing the new ones. They explained everything to me and answered all questions I had. Top notch work overall! read more

After numerous referrals from friends and family to visit Slyman Brothers to purchase appliance for our new home- it unfortunately turned into a nightmare trying to get answers regarding a refund and avoidance of speaking with a manager. We had purchased appliances back in November to which we thought everything was great. When our builder gave us new measurements we quickly found out that our initial refrigerator that we had purchased would no longer fit. (We had this fear and were assured by our sales representative that they would switch out the refrigerators and provide refund without any issues) Upon going back to Slyman to find a smaller refrigerator (one that was $1200 less than originally purchased) we were told that Slyman does not keep credit cards on file and we would be called later in the day to read back card numbers to issue refunds when a manager was available. Needless to say, we never received a call and had to wait. Finally after a week or two, we reached out to the sales personnel who helped us with our purchase and who said they would give us a call seemingly tried to take an easy route out by saying "it's been processed you need to wait it out." Which he was not wrong however sent a refund receipt for the original cost of our refrigerator. (We thought it was weird but figured maybe he would recharge the card again - but they don't hold card numbers on file?) A month goes by without any sign of the refund, we checked in with the bank to which they said there was nothing held but we could charge everything back. ---can't do that when you're purchasing and financing a new home... We tried to call the store on numerous occasions always being blocked by the secretary/front door person when asking to speak to a manager - always being put back on the phone with our sales personnel who really just made it evident that he was annoyed with our persistence regarding the $1200 refund. He said that he would check back with the finance director of Slyman to which we never had a response. Now that we were over a month of waiting and yet another refund receipt later with a different amount listed, our sales personnel said that the refund went to 'card xxx' you'll have to just wait. After speaking with our in-laws who also had purchased appliances from Slyman that same day we purchased the refrigerator we had found that the sales personnel had actually refunded the $1200 to their credit card. Upon telling him about the mistake he stated, "congratulations I'm glad you found out where the issue was. Now you can ask your in-laws for a check." Congratulations? We had to research where Slyman messed up in order to find out where $1200 went when "we don't save credit cards" was the repetition of everything that was said but our sales personnel could say our last four of the credit card without hesitation every time we had called.. Clearly he knew in the moment of the initial return that the refund was placed on the wrong card but was not willing to admit to fault. None of this mess would have happened if we would have just owned up to the mistake when it had happened instead of us waiting around for $1200 refund that was no where in sight. Disappointed in our treatment by our sales personnel and how he handled the situation. read more

The refrigerator I purchased works great, but I had problems with the installation crew and two of the Slymans I dealt with to solve the problem. One of the guys who was installing the refrigerator put a big hole in the wall while carrying in one of the refrigerator doors. When I called to get this reconciled, I was met with resistance that turned into ignorance. It took forever to get them to come and look at it, and finally they cut me a check to have the repair made to the wall. Also, the refrigerator was not even close to level so I had to make several calls to Slyman to have someone who could actually level the refrigerator come out. Lots of people recommended using this company to me but I will not be using them again after that experience. read more

In the past I have recommended Slyman Bros Appliance. I am so disappointed in my latest purchase and service of complaints. I try to support local businesses with my business in stead of big box stores because of their history of great service. I have not found this to be the case with my latest purchase of a new refrigerator; I have had a slew of problems none of which have been solved in a timely manner and almost all of which are referred to other companies. I will try to find another independent appliance store in the future. read more

I went to the Manchester location for my new stovetop after my old one quit on me. I stopped in on a recommendation of a friend but I did not have any information about my appliance at all on my first visit. In talking with Jon, he knew what kind of stovetop I had just by my description and what needed to be done. He knew that based on what I currently had only a select few appliances could be installed without having a hole too big or to small in my countertop. Sure enough, when the installers came out for a quote, everything he said was spot on. The price was as good as a lowes or a home depot but the know-how Slyman Brothers was able to provide is worth the trip to west county. read more

We went looking for a refrigerator. Counter depth, french doors, the whole nine yards. Ended up seeing on we really liked at Lowe's for $2319, but figured we'd give Slyman Brothers a shot. Got the same refrigerator, installed and everything, for only $1999. Ridiculous. Definitely worth going to the local place, and the guy was very, very friendly and helpful. I'd go back in a heartbeat for any appliance needs. read more

Absolutely horrific. We wanted to support a local business but the service has made it impossible. First, the salesman said our product was in stock so they could install within 4 days. 2 weeks later we were told it could be installed in 2-3 days. Installers took another week. The appliance didn't work properly so we called 4x to get help. No return phone calls. For all of this, the installers were FAR worse than Slyman's. They broke another appliance during the install and declared it was impossible it was them. Yeah, right. Worked fine that morning, you guys show up and it's broken that night. Great. As the installers are leaving - boom boom boom as the guy rolls his empty dolly down the stairs banging it on every step and scuffing it. Classy. Now let's fix why it isn't working properly? Oh that's a warranty issue and we don't deal with that - another week. We tried to help a local business but I'll never deal with them again. read more

We just purchased our first home about a month ago, so we needed some new appliances for our new home. My in-laws highly recommended Slyman Bros. After looking around online, including discounts I could get through work, we stopped by Slyman Bros. The prices and customer service well exceeded our expectations. Our original plan was for a range, range hood microwave, dishwasher, washer and dryer. They met our needs well within our budget (beating pricing I had done online). They also threw in some free parts and installation for some of the appliances, on top of the free delivery. After purchasing, we realized the microwave wouldn't fit, so we called and had it changed over to the regular range hood. After everything was delivered and we spoke with the contractor Slyman Bros. sent over to install the hood and dishwasher. We decided to return the range hood, which was no problem. After using our new range a couple times, we realized we wanted another model with a self cleaning feature and better insulation, so we called Slyman Bros. again and they said we could return it and just pay the difference in a new range. Again, we shopped online and found a highly rated range that was in stock with Slyman Bros. They beat the price we got online. Considering we're planning on living many years with these appliances, we're happy that Slyman Bros. was so accommodating to get us good quality appliances at good prices. They worked with us to meet our needs and we never felt pressured. Rather, their customer service seems based upon the idea of trying to meet the customer's needs, rather than just pushing certain products for a profit. We're also glad we're able to support a local business. read more

We were having a new home built and needed all new appliances. We figured this company was family owned and has been in business 50 plus years we will give them our business. The appliances were beautiful everything was great until I went to set my microwave and the buttons didn't work. I called the salesman and instead of them replacing it they called a repairman and I'm still waiting on the parts it's been way over a month. The kicker the one that has forced me to write this review is when we picked out our washer and dryer set I told him I wanted a washed that would hold a king size comforter! He led me straight to the speed queen TC5. He said that was the only washer that says it will hold that size comforter. Fast forward to wash day. The comforter won't fit!! I call the salesmen again his response.... Shove it in there!! I finally called speed queen and I was informed that none of their residential washers hold a king size comforter!! To say that I'm totally ticked off is a complete understatement!! If I could give a zero star I would!! He was super nice when we were paying cash for everything, now he has our money and could care less!! Not happy!!He didn't give me any options on the microwave or the washer. The microwave was defective at installation it should have been replaced not fixed and the washer I should have never been directed towards that particular brand!! read more