I went to Home Depot and needed some help finding a screw for a cabinet in my bathroom. I don't know much about these things. A young man named Preston was so patient and helpful with me. He found me what I needed. read more

This Home Depot has its own parking lot; which I like being able to find parking easily. It looks like they already have Christmas trees and decorations outside. I went to check out their Black Friday deals. Just my luck I scored some tree wreaths for the house. Also the selection of plants and flowers is exceptional. Home Depot is the spot to find the best selection. I've bought orchids from here over other competitors. And you can tell they are well taken care of. The huge selection of cleaning supplies as well. The value for what we purchased was worth the price read more

The Home Depot - I can buy myself flowers - Hardware Stores Near Me - Parker, Colorado

Love it just recently went to home depot to get a door it looks so good it also help my kitchen with some stuff read more

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Helpful employees all around. We found just what we needed to match shelf liners we bought at a different Home Depot. Located near new home.

Embarrassing. Waited 15 minutes to buy a string trimmer. No one showed up. On my way out saw multiple employees doing nothing, aimlessly wandering around like a bunch of people at an old folks home. Went to Ace hardware to buy what i need read more

What a joke in my opinion! Not one employee anywhere to get bare copper wire cut. Spoke to a lady in the paint in the paint department for assistance. She said she would get someone to help me and that person was in lighting, not sure why someone I. lighting would help with copper wire cutting, but that person never showed up. I waited and waited, and then I found the same lady again standing around talking with another associate which then came and helped me. When I went to checkout, the attendant couldn't read his writing and couldn't find it in a book at the register so I got to go back and get the code number for them just to pay for it. I then tried to call the store and speak to a manager, was put on hold and then someone else picked up and asked if I was still waiting for a manager and then hung up on me. This is terrible service in my opinion and I will never go there again. I wasted so much time. read more

Ran in this morning and needed urgent help in the paint department. This department is always great here. Glen has helped me in the past when helping out. Today I got David in paint. He is a perfectionist and matched my paint perfectly. He was very helpful, kind and knowledgeable. My project was a bit difficult and he surpassed my expectations. Now it's up to my Painter, but I feel pretty good about him too. Thank you, David! You are lucky to have him there. read more

Why can't you leave 0 stars again? Talk about a pathetic store. They encouraged me to buy and sold me a damaged rototiller marketed as new with "just a damaged box". No one explained anything, most importantly that it would not have ANY warranty since it was marked down. Allowed me to purchase under the impression the item was new and had a warranty. I even mentioned I didn't need the EXTRA protection plan as it already had a warranty. Called the manufacturer upon opening the box and finding a totally damaged unit. They immediately told me it has no warranty due to it being marked down. Awesome. Gas tank literally dented and broken, fuel line snapped off, etc. The manufacturer company straight up told me they don't expect Home Depot to do anything to make it right and is sending parts for me as a one time courtesy, for me to replace on my own time. Cool. When I tried to call the store they said yeah just bring it back and when I asked to be transferred to a manager I waited on hold for 20 minutes before hanging up. Yeah sure let me just throw all this 120 lbs of shit back in a garbage bag and just drop it off. Waste my time and expensive gas for you tell me there's nothing you can do. Thanks Homeless Depot! Support local and avoid this store like the plague. read more

Had an appointment scheduled to measure for blinds for which we paid $50. Guy (Alan) did not show up or even call. Wasted an afternoon. Cannot get a hold of anyone at the store. read more

Everything other than the return desk is bad. Lady's at the return desk are fantastic!!

Staff is friendly, if they don't know the answer to something then they will help connect you with someone who does. On hands is 9/10 accurate and if it's not they have multiple solutions to help with your project. 10/10 store with great people. read more

The Home Depot - . - Hardware Stores Near Me - Parker, Colorado

What are you looking for? It is a huge store and without the app, you will have hard time finding what you are looking for. I do. I wish all the HD are laid out the same way but that is not the case. For this store, anything garden related is to the right of the store and you can not miss it. I usually visit either hardware or plumbing related and you kinda get to know where they are located. Oddly enough, sprinkler related items are way to the middle back wall. There is a hard working gentleman nearby if you happen to get lucky but usually helps are hard to find and having the app to get the exact location is the best bet. Lowes is closer to me but I have been trying best not to go their for plumbing and sprinkler related parts because they are always out or have sizes that are way off. Definitely not geared toward the average homeowners. read more

I cannot express enough how garbage their service is. I scanned one of their codes in the isle that is supposed to notify them that someone needs help. Then I waited over 5 minutes for someone to get there. After about two minutes, I went to the customer service desk and asked someone for help. Without any eye contact, they said they would send someone to the Isle. Then for another wait... I've talked to the manager a few months ago about the service. All I got was an empty apology and a "I will definitely have a talk with my team". It seems as though all the people that work there are too busy to actually help. Or, they're in a "team meeting" in the middle of an isle we're trying to shop. read more

The service is always top notch, the associates make it so easy to find what I need. Hanks home depot Parker!!

The Home Depot stole from us! When having a new washer and dryer installed the delivery guys put our Nintendo Switch inside the dryer and stole it from our house. When we called to complain they refused to investigate the crime, even though they knew exactly where the drivers were on their route. They refunded us the haul away fee and then their insurance claimed that the issue had been resolved because we had been compensated and that we couldn't prove that they had stolen it when they were the ones that refused to investigate in the first place. The problem is that with the game that was stolen and the Switch cost approximately $350 and they only refunded us $100. My kids were so sad that they lost their favorite game and all the memories we had made to go with it. We gave them a chance to make it right and they refused. Don't shop there, they will let their employees steal from you and charge you $1700 to do it. read more

I've called them multiple times trying to reach took rental and have been on hold for over 15 minutes each time. Then I call and ask for a different department, explain what's happened and ask if they can get me to tool rental and after they say "hold on just a second I'll see how I can help" I get hung up on I've also gone in to rent tools and they didn't even have anyone in the tool rental area for me to rent something I needed after I've called and been told I'm all good to come get something. This home depot sucks and if you want real customer service don't even bother going here, you're just wasting your time and giving shitty people your hard earned money. read more

Love Parker, Colorado Home Depot. I've learned that many things are used electronically now and the service desk employee, Tark, explained to me that a lot of things that are being order through your phone can easily be done by phone. He also was truthful and said, "we are not the best, but we do our best to keep our customers happy as best as possible!" So, yes days can be hard for everyone especially those bad days. I had a bad day and when I picked up my order, mostly almost all of the employees asked me if I was okay? How many employees in other stores do you see and hear asking you this? Not a lot anywhere... but this Home Depot truly cares for those that are true customers and new customers to the store! You go Home Depot! read more

Melinda rocks. Wit a smile Melinda rocks. With a smile on her face, she processed our return and then helped us with a special order. This was on a Saturday morning with the Store Full of customers needed assistance. She made us feel as though we were the ONLY people in the store. Melinda is a Prime Example of the Customer First philosophy that you will find at the Parker Co. Home Depot. read more

The Home Depot - Experienced Customer Service to die for. - Hardware Stores Near Me - Parker, Colorado

Guess coming from California my expectations are lower? All my reviews in Parker have been 5 stars & Home Depot gets it too. For starters this Home Depot has a lot of great products we don't have at ours in California. Also, every employee we passed was friendly & asked If we needed help, where we live you are lucky if you can find an employee & if you do I swear they try to avoid you so I am very impressed with this Home Depot. Well I'm very impressed with Colorado:). Don't worry, I won't move here I will just visit:) read more

I love Home Depot and the people here are really nice... why do I have to bring my own cart in from the parking lot. I think HD may be the only store on the planet that you have to bring in a cart. read more

This place is a joke. Came in looking for three items. Clueless & rude front desk guy wouldn't help me with any of it. He did however rudely announce loudly that they were closing soon. There is a reason they get 2 stars, it's a CLOWN circus on steroids read more

We bought a refrigerator and when they got it here they said they couldn't take the doors off when they could take the doors off and then they sent it back and they were panels that had to go into the fridge raider it was a whole nightmare and nobody did anything to help us and then when it showed up they said well will give you the price that you were originally going to pay even though you have to redo it managers or horrible horrible non-helpful I waited on the phone 40 minutes the only person who wanted to help us was Rick who worked i. The fridge dep. All managers were horrible and didn't offer to help do anything to fix the problem until after we decided we didn't want the fridge Home Depot sucks read more

Not the best. I've tried to do the curbside pickup twice and in both cases I ended up having to go inside. What good is curbside pickup when you have to go in? They don't answer the phone and the instructions on the curbside pickup are confusing at best. read more

I mean, it's Home Depot. I find the Parker location more helpful and friendly then some of the other locations nearby. I will say that I went in for two things today and both were only available by special order. One of the items I needed they had listed at $33 and Amazon had them listed at $4 a piece. I needed 20 of them so obviously I went with Amazon. But overall I Home Depot meets my needs and I have a tendency to spend a truckload of money here. read more

The Home Depot - Hardware Stores Near Me - Parker, Colorado

Absolutely abysmal service. Screwed up our appointment and wasted our time now our schedule is messed up as no one can be bothered to do their job. Try to call the store be prepared to be hung up on over and over. You think the store is busy there's no one there the employees don't care. read more

I had two broken vertical blinds where the reinforcement that attached to the clip had worn out completely. I had been struggling with these blinds for six months. Kerry Edwards of department 23 and 59, had an immediate solution for me. He is quite handy, and he reinforced the break with a few layers of clear tape and gave me instructions on how to re hang the verticals. I am very pleased with his service which has gone above and beyond what one would expect. He charged me nothing. I am proud of this employee and plan to return to buy custom blinds soon because of Kerry. One man has made a big difference in the service offered from your store and I will definitely be back soon. read more

My family and I purchased a huge toolbox while my husband was on a business trip as a surprise for his birthday. The staff were extremely helpful, patient and supportive. The four members that helped us were Jade, Peyton, Deandre and Natalie. Unfortunately, the survey only gives you two weeks to put in a review and I apologize to all four of them for failing to do the survey in time. They are all excellent employees and we truly appreciate them helping us out. The store was closing and the system kept going down but they continued to help us with patience and kindness. Thank you all so much! read more

Tried the online shopping option again and same result. I had to go shopping for my merchandise anyways. The associate at the customer service desk was very pleasant. But when asked to see the manager, the manager never showed up. POOR SERVICE AGAIN read more

Waited for twenty minutes while the pro desk helped some guy to find screws!!! Really, screws should not take that long to find and why is he getting help from the pro desk? There was another employee standing right next to them not doing anything! Why is this place going down hill so fast?!? Save yourself the headache and go anywhere else but this Just a recent update on how awful this Home Depot is! They can afford to hire 20 people per item for restock, but can't hire more than two cashiers to get people in and out. Save yourself the time in the headache and do not come to this Home Depot!!! Cannot stated enough that if it wasn't for the fact the other Home Depot is an hour away for me and I would definitely go anywhere other than here! FYI Gil is a real jerk at pro service desk! read more

We ordered Bali blackout/insulated blinds for 2 rooms to replace a prior order from this store in 2016. Measure was paid for and went fine. Order placed through Lauren in flooring and she screwed it up. Over charge of $1253.00. Wrong blinds delivered. Lots of unreturned phone calls, lots of finger pointing. Tried to reorder in person twice with Terri Schuman but she lied each time that I talked to her never ordered the blinds and wouldn't call to let me know, which I could have understood. Manager Tess 303-909-3680 was partially helpful but only offer gifts cards. WTF Got a full refund less the cost of the measurement. These ppl are just awful and none of this had to happen. Just completely unacceptable. read more

Horrible customer service they must really be struggling for associates because the people at the returns desk were completely incompetent and ignored a bunch of customers read more

For anyone "hiring" Home Depot for any major home work, be advised: The team and the store management is by far, the most unprofessional, most uncommunicative and will create a most horrific experience -- and all for the $$$$ fee you pay them. TL;DR After engaging 5 (FIVE!) managers, and one store "top" manager, none would return calls without constant and repeated babysitting/managing in order to get them on the phone. And 3 weeks after this all started, the horror in this project continues (ie. our garbage disposal is still sitting in a box in our living room). Read on: 1. We paid $$$$ for kitchen countertops. The HP rep took our order incorrectly so.. 2. We had to modify it AFTER money was transacted due to the egregious error by the rep. This is when we should have pulled out.) 3. Home depot: Generously fixed those errors before the work began. 4. Day 1: The hired company (Home depot sub contracts out) sent out a subcontractor of their own. He moved our stove -- and he wasn't supposed to. 5. Me (Now the gen contractor for this work): Learned the hired company - Front Range - was not going to put the stove back. They said the sub-contractor isn't supposed to move appliances, and he said he did it ou tof a "courtesy" to us. :-( (Fuming) 6. Day 2: (Stove still in middle of living room) 7. Day 2: Installers come -- different set of contractors. They don't know how to put the bar-countertop on. (!!!!) They say the measurements are wrong (!!!) But we didn't provide the measurements -- THEY did. 8. Day 2: We had to help the installers figure out how the countertop was to fit on the bar. 9. Day 3: New sub contractors come: supposedly to install garbage disposal, faucet and plumbing (to dishwasher as well). **They say it's an extra $475 to put in garbage disposal. Despite contract saying it was included. ----- INTERMISSION ---- I have been on the phone with whoever will take my calls at ALL of these companies -- including Home Depot. Home Depot was the original "Contractor" and farmed all this work out to these incompetent and unprofessional people. But Home Depot managers don't like to respond to emails or take phone calls. 10. Here we are -- 3 weeks later. For a 3-day job. Garbage disposal is still in the middle of our floor. Front Range and Delta Mechanical: Were supposed to send someone over to install it yesterday (monday). Nobody came. Nobody called us. Home Depot still doesn't know what is going on with it. I have an email from 8:30 last evening that says they don't know why the plumber did not arrive. And I still can't get a Home Depot manager on the phone: Jeremy, Tess and Kate have been 3 of the 5 people I continue to sit on hold for at Home Depot in Parker. BEWARE. read more

Needed new cabinets. Went in took us about 30 minutes to find someone who would help us. An when in helping us it wasn't much help at all. My husband and I had to do all the lifting, seeing as my husband has two broken collar bones you can imagine it not being very easy for him to help me so I did pretty all the lifting on my own. We told the lady what we had wanted and she was like oh I don't have that in stock and we looked at her a bit confused because we can see it. It was almost like she wasn't trying to help us because she didn't want to help physically do any labor, so she said that she didn't have enough in stock when we visibly counted it an she did. It sucks when people don't wanna do their job it doesn't make it easy for people to want to come into store and purchase things when the customer service is subpar. Won't be making Home Depot my one stop shop for home improvements might just make that ace, or Lowe's. read more

Begged for someone to help me for over half an hour. Everybody standing around! Six empty at customer service gossiping! Worst location ever! read more

The Home Depot - Hardware Stores Near Me - Parker, Colorado

This is just a normal home depot, and you get what you expect. Just... A regular home depot. We have been stopping by here often or just ordering online lately. It's a decent sized one so you can find a lot that's in stock and available for pick up quickly. Once you order online they're relatively fast at getting orders ready, which is nice. They try to enforce masks but so many people just wear them under their noses... We recently got paint from here and it was a bit of a hassle. We already knew what we wanted (had gotten samples of everything so had their codes), gave the codes to the employees, told them we wanted all in eggshell... And somehow one of them ended up in a different base with primer... I'm not sure how, probably just a tired employee. It happens. We all make mistakes. The slightly annoying bit was that they were telling us it should be fine and we prob won't be able to tell the difference and we should just purchase what they prepped. OK... I'm literally buying some of the most expensive paint you have already, I'm buying decent amount of gallons and I'll be using some of these paints in the same room for an accent wall. How would I not notice the difference? Of course I would! Anyway they just kept insisting we wouldn't, but finally we were able to explain that no, we want what we ordered. Once we finally had what we wanted we went to checkout. There was a deal going at the time, $5 off per gallon and of course, it didn't register at checkout. Husband didn't notice and paid for it. It might seem a small amount but it adds up though, you know, especially when you're purchasing a lot of stuff already. Thankfully the customer service lines move relatively fast despite being out the door at times. We waited and were able to get our money back but it was just extra time I'd have preferred to spend elsewhere and not at hope depot. On a separate note they really need to stop painting those poor succulents. It's seriously a crime against plants. Just stop it home depot! Nobody wants a blue succulent! read more

I just have to say how wonderful and how helpful everyone was at this Parker location. I went today to buy a Christmas tree that came with lights. The one I initially got was a display. Once I got home with it, part of the lights weren't working. I went back to get a refund and buy a different tree. Again, I had to get a display tree because this too was only available as a display. So many employees helped me from start to finish and I had to send a thanks that counts!!! All of you were incredible with assistance and checking out and because of this...I will do my best to support this Home Depot location. Thank you again for going above and beyond! The new tree looks spectacular! read more

I hate this Home Depot. The only employee who knows what he's doing here is Chuck. Beyond that I've had nothing but horrible experiences. From unnecessarily rude customer service reps to store associates that have absolutely no clue what they're doing. Honestly it's the people that make the difference at most stores. Unfortunately this Home Depot has failed on that part. read more

Extremely clean and well organized. There was adequate employees to help, and they did offer to help at every step of the way! The Verizon LTE signal is also super strong here which is a plus while using the home depot app. Checkout was quick and easy and their selection of seeds is amazing! Nice brightly lit area read more

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Jerks. Total jerks. Take your Business to Lowes. I had one item that I didn't have the receipt for when I wanted to return it and we had switched banks so I no longer had the card. They said "I'm issuing you a warning. Next time you will be reprimanded. The bottom of the receipt explains everything." What does that mean? A warning? What is this threat? Why do I feel like I broke the law when I didn't? What is this new crappy policy? I'll go to Lowes from now on to not feel like I'm being attacked. read more

In recent years I have found myself shopping at Lowe's considerably more frequently than Home Depot. This is because I had a run of visits at Home Depot where I could not seem to find anyone to help me, and the merchandise was none too easy to find in a quick or logical manner. So, I decided to pay a few cents more for a somewhat better service level from Lowe's. My most recent visit to Home Depot in Parker restored much of my faith in this establishment. I need an adapter for a project right away. A quick internet search pointed me to Home Depot. I called the Parker one, picked the department I needed, and my call was answered on the second ring. The guy located what I wanted and set it aside for me (it was the last one in stock). 15 minutes later, I picked it up from the desk, purchased it at the self check kiosk, and was out the door. read more