We are from out-of-town... & just the KINDNESS from this store's employees and the owners... blew…read moremy mind. Efficient, smiles, quick, and gracious. The check-out line was growing, but the ladies at the register were FAST at getting customers taken care of quickly. The owner and employees also went out of their way to fulfill an ODD request... and blessed us with their kindness. Thank you "Spence" family !

Very helpful,knowledgeable and friendly staff. Good store…read morehours. Good sized store that has just what I need the overwhelming majority of the time. Lots of parking. Fun promotions.

I have never experienced such amazing customer service! The moment we walked in the door we were…read moregreeted, followed by multiple employees during our visit asking if we needed help. Talked with Debbie at the special order counter at length, and she was a wealth of info and help. Thankful to have found such a great hardware store with employees who are wanting and willing to help and so knowledgeable!!

Between Moscow and Pullman Building Supply, this is the largest lumber and garden around…read more Everything you'll need for building projects large or small and rental equipment too. It serves the area well.

Service is A+. Very friendly and willing to help find things…read more Selection depends on what you're looking for. I didn't find some things that I expected to find, like key tags, but they have a lot more things to help with plants than a typical hardware store. Value seems fine.

I really like this hardware store…read more First of all, it's the only place where you can pop in and grab a soda and a substantial little snack in all of downtown. So it's handy. They also have a rack of free maps of the area, which are great to have, especially if you're new in town. And then there's the actual merchandise. Not being a hardware store connoisseur, I wouldn't know how their prices compare to other stores, but I do know they've always had whatever I was looking for (plus some neat gadgets and accessories) at prices I was willing to pay. And the store layout is easy enough to peruse. The customer service I get here is always helpful, and the employees are all very sweet and friendly. They're never pushy, but they always offer assistance (which I did sometimes need, and they seemed more than happy to help me out). All in all, I give it five stars because it's a useful, respectable place, and I can't think of a single thing I have ever been disappointed with about this store.

Great service and good selection of products. Thanks for generally having what I am looking for.read more

Employees are really friendly and knowledgeable. They have a great selection of sports gear…read more Exactly what I was looking for.

At about 315 pm on February 24 2025 I came in and purchased items. The cashier with dark hair is…read moreextremely rude. Beyond rude. A gentlemen of about 90 years plus age walked in with a bag. Very polite. Asked her If he can turn something in he found. He could barely walk. Has a veteran thing on and that ride cashier told him to GO TO THE BACK of the line ! Are you effing kidding me ??? She pissed everyone off. You probably lost five good customers today. I'll be making a phone call about her. Never coming there again. Also contacting ace and canceling my account

I love coming to Erb's and am always so grateful for the awesome help Jeremy's team offers when…read moreI've been sent for one item that will be in the screws or bolts by my hubby. There is such a huge assortment of fun gift items, grilling goodies, and old fashioned candy that I always end up with a bit more than I was sent for, for sure! We are huge fans of the Weeks fam and also big fans of locally owned small businesses!!

These guys are always so helpful! I utilize them for work and home. In person and if I call with…read morequestions, they always treat us well. I work in a business that does a lot of building/maintenance, etc and I frequent Early Bird a lot. I highly recommend them, support your local smaller guys! They are wonderful and helpful and reasonably priced!!!

Came for ladies night and had a fantastic time. The customer service was amazing and they have some…read moregreat things! Got some cute garden stuff and other goodies.

This is what a hardware store should be - everything you need, and nothing you don't. The selection…read moreis manageable, yet large enough to have most everything, AND they seem to meticulously purchase their wares. Example: cast iron enamel pot. Who knew I was looking for that? Apparently they did! Great customer service - someone helped me - literally - pick out a lightbulb.

Good place to get what I need to repair house.read more

We had really great service when checking out. Was really impressed with the young staff member…read more She was very genuine & pleasant. Wished they were more people like her at other stores around.

The paint department does a great job with triage and prioritizing and completing a large number of…read moreorders at once.