All I can say is "Wow!" The customer service (Brenda!) was beyond helpful. Our church needed new…read moreplanters and Brenda ordered them, contacted me when they came in, and made sure they would be loaded into my car. In a world where customer service is rare, this was a pleasant experience! Thank you!

Normally a good experience but last few times has been annoying...... Tuesday: Dropped in twice…read moreto get a sharpened mower blade I pre-paid for.. it was busy at the pro- counter( only one guy there working with the line) so came back laster.. 2nd time back- got the blade & some chrome polish that rang up 3 bucks more than what was advertised on the shelf. I didnt notice until walking to the car. I waited in line for a $3 credit to my CC. Today, sent my house mate up to get a can of starter fluid to help get the mower running. She came back with a can of Gumout without the straw. She was told didnt need the straw - really ? A hardware associate thinks starter fluid does need the straw ? ROFL. That was the whole reason sending her up there.. if I needed to search out a straw I would have used the half can of starter fluid I already had........ she went back to return and it was a PITA so she just split. Ya'll need to get it together........... Mayfield use to be consistently top notch and now?,,,,,,,,,,, it's hit or miss and lately..........miss. I'm writing this to give constructive feedback not to dog you all......... I want you to succeed because I like the store........until lately.

I shop at all the harbor freight stores South of the city of Atlanta , but I have to admit , the…read moreConyers Store is probably the better store of them all.. But I do like the Fayetteville store and their customer service as well.. The Harbor Freight in McDononough GA can learn something from the two stores.. The Conyers Store was really busy on the day that I visited the store , but the Supervisor or lead person Ms.Amera had it all under control .. she assisted me and others with no problem and still somehow managed to over see newly hired associates in training .. She's doe's an Awesome Job !!! Very nice Store !!!

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

I went here to pickup an item I'd purchased online. I was asked if I needed help no less than 5…read moretimes!! Everyone was so willing to help and do friendly. In addition to picking up my item, a team member tried to help me resolve an issue with my garage door opener. He tested batteries, found screw drivers and even replaced everything in an attempt to help. (Turns out the opener was dead). I would definitely come back even though this isn't my neighborhood hardware store.

We entered and we were greeted warmly. I wandered over to the lawnmower section and started looking…read moreat what they had on display. After a few minutes. I asked a staff member if I could get some help to answer some of my questions. She called over another staff member and David came right over. He was ready for all my questions. I showed him the one that I was interested in and he demonstrated all of the options. He was very knowledgeable about all the mowers, and their features. I was ready for the purchase after his thorough demonstration. He initially thought the one I had in mind was out of stock and I could get the display model for a discount, but it turned out that there were 2 available in the back. Mike unboxed it, put gas and oil in it and met us out front near the car after I closed out the bill. Overall, a very good experience at the Cowan Ace Hardware.

Archery Department Review: First off some of the most knowledgeable and respectable people you can…read moremeet. Billy and Jeremiah are amazing, let me try different bows to see what I like and want what's best for YOU and don't force any specific bow on you! I can't recommend them enough to anyone looking to buy a bow and hands down will be the only place I will take my bow and will be the place I purchase my next bow!

My go-to store when working on those around-the-house jobs. The people there are all friendly,…read morecourteous, and helpful. Whether you know what you need or have to describe the issue with hand gestures and funny faces, they will find a the parts and a solution for you. For gardening, paint, lumber, building supplies, small engine, power equipment, and plants they have it. In the summer, my youngest especially loves the fairy garden accessories which are displayed very well on the side deck. She always manages to get something for her fairy garden when we visit. We also love the brick floor, the historic tools hanging on the walls and from the ceiling, hoop cheese in fall, and glass Coca-Colas.

Brand new ace hardware located on the corner of JP Morgan hardware store! Learned a lot about the…read moregreen egg from the "eggspert "John! Superb service from him and Elizabeth the cashier. We were out riding and found this gem!

Called for a price quote. After being on hold for thirty minutes, I drove to the store and still…read morecouldn't get help. So went to Home Depot instead. Where there is actual customer service.

I've had several disappointing experiences at Cowan's Ace Hardware in Conyers, and unfortunately,…read morepoor service seems to be the norm here. The staff is often unprofessional--slow to acknowledge customers, unwilling to assist, and at times just flat-out rude. What's even more disturbing is the underlying tone of racism that's hard to ignore. As a Black customer, I've repeatedly noticed that certain employees treat people differently based on race--offering help quickly to some while ignoring others. It's 2025, and this kind of behavior has no place in any business, let alone one that claims to serve the whole community. I've given this store more than enough chances, but I'll be taking my business elsewhere moving forward. I hope management takes a hard look at the culture they've allowed to fester here.

Normal Hardware is a great experience! My dad went to the hardware store every Saturday afternoon…read more When I go to NH, I have great memories of Dad and his fascination with the hardware store! The guys are always helpful and have just what I need!!

I have been a loyal customer since 1999 when I relocated to Athens…read more There are not many old-fashioned hardware stores left as a result of Walmart etc. Walking in a bell rings on the old front door and then I'm greeted with the familiar folks that run the store and that all too rare "hardware store smell". Hats off to the crew for keeping this place alive for Athens. Terry W.

I wish I had find out sooner about this place! They sell BRAND NEW appliances with small scratches…read moreand dents on the exterior. The prices are up to 60% off compared to the manufacturer retail price. I saved a couple hundred bucks on my new stove. They also deliver, install, and take away the old one. Great prices and customer service experience. I got my stove delivered the next day after purchase! Come here for appliances if you're looking to save a couple hundred dollars!!

From the owner: Choose practicality without compromising on style with our vast array of household appliances and…read morereasonable prices.