Our vent replacement job was taken care of by Jackie, a true professional. He got to our house…read moreearly, showed me exactly whet needed to be done and why, and did a really nice job getting our dryer vented properly. Not an easy job, but got it done quickly and well done! I'd recommend Dryer Vent to anyone who needs a thorough vent cleaning or replacement. A bonus is that Jackie designed it so it would be able to be cleaned out in the future.

Jackie came out yesterday to do a complete dryer vent replacement. It was No easy job. He thinks…read moreoutside of the box that no other company mentioned in their quotes. He did a great, code compliant job! Very pleased and at a very reasonable and fair price! Call dryer vent specialist - Jackie is ur man.

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

So I had an emergency with my HVAC on Friday June 19. I called a company I had used before bc I was…read morehappy with the service they had provided at a previous location but they didn't have an appointment until Monday. So looked up local companies in the Monroe area and found E and K HVAC and gave them a call. They had availability for the next day so I booked the appointment. I'm happy to say that they did a great job! Ernest the technician was polite, knowledgeable, and efficient. He diagnosed the problem and luckily he had the part with him and fixed it immediately. I would definitely recommend them!

My 80 year old parents called them to come and repair their system. The tech came out and charged…read more250.00 and did NOTHING except tell them is couldn't be repaired. They were quoted 22,000 for a new system. I just happened to call while this was happening and they were in the process of filling out a credit application. I called my brother who lives close by to go and see what was happening. He sent them on their way after paying the 250.00 of course. He called another company ( D & W also in Covington) who simply added freon and it works perfectly. Be warned they will take advantage of older people if given the chance !!! not to mention the service manager and owner will not even return a call.

they were doing the service at my job so i called them to check out my new system installed at my…read morehome , great customer service lady took my info they were happy to come out that day and also accommodate my work time called 30 mins in advance showed up and was fixed in less than a hour , these are my guys for life ,ty ,recommended them to my sister and she got the same service

Honest & great quality service. The customer service is amazing. Will be our HVAC company when…read moreneeded!

JR's team came and fixed the AC and fixed and charged $310. three weeks after system started…read morefreezing, they came again and asked for $85 and fixed it. less then 3 weeks after system is freezing again and they said they don't have time to come. I would not recommend them

DO NOT USE AIR DUCT RESCUE…read more I hired Air Duct Rescue to clean my air ducts on Friday, and immediately afterward my AC stopped working during an extremely hot summer weekend. Whether they caused the issue directly or not, the timing was too significant to ignore, and their response afterward was completely unacceptable. I contacted them on Monday and explained that my AC had stopped working after their service. Initially, they refused to send anyone out until Tuesday, despite the fact that my family had been without air conditioning all weekend. After further discussion, they called back and said they would send someone that afternoon. Later, I received a text stating that a technician would arrive between 2 PM and 5 PM. No one showed up. At 5 PM, I called to ask for an ETA. I was told they weren't sure when the technician would arrive and that it might be 6 PM or 7 PM. After waiting all afternoon, I told them that was too late and asked them not to send anyone. They agreed and said they would instead send someone the following morning. Then, at approximately 7:30 PM, a technician unexpectedly arrived anyway. Not only did they ignore my request not to come, but the technician rang the doorbell and pounded on the door hard enough to wake my jet-lagged parents and my 3-month-old baby. The entire experience was frustrating, unprofessional, and disrespectful of my family's time and circumstances. Poor communication, missed commitments, failure to honor scheduling agreements, and showing up after being told not to come are not acceptable. I would not recommend Air Duct Rescue to anyone.

I needed my air ducts cleaned at my home. Steven took my call and everything went exactly as he…read morestated. Andy was my technician. He did a very good job of cleaning out the ducts. I was allowed to watch all of the debris come from inside. I like when people have a pleasant aura. He told me every step of the cleaning. The dry tunnel was cleaned very well. Everything went we

I was excited to find someone in our neighborhood to fix our freezer but unfortunately, after…read morescheduling an appointment a week out, they no showed and have yet to return my phone calls to reschedule or understand what happened. Based on other folk's reviews, it looks like if they show up, they'll do a great job. If you've got the time to sit around and hope they'll show up, roll the dice! Things happen so happy to update my review if I ever hear back but it's been a full 24 hrs since our appointment and I haven't heard a peep.

We had a technician to come out and look at a beverage fridge that wasn't working for our youth…read morehockey team (it is in our locker room). He was pleasant, detailed and on-time. The price was extremely reasonable as well. I will certainly call Mr. Fix It for any other appliance repairs! SCS Saints Hockey Team

What a rare find! A company that is knowledgeable, professional and cares about it's customers.read more

I wish I could give this company a zero star. I paid over $7000 two years ago to have full A/C…read morereplacement and this is the third issues I have had since I have it replaced. first when they replaced the air conditioner the inSpector fail the installation, second issue the air conditioner stop working because it was wired incorrectly, third incident accurs when a very disturbing loud sounds comes on, causing my neighbors to complain to my home association to give me I fine because it was a scary sounds To me and my neighbors. It was 94 degrees outside and I was burning up ! No comparison and understanding when i based my concerns to the company. I wish I could get all my refund back, so I can move on to a better company!!

Needed a stove/microwave installed. Immediately received a response with an estimated price…read more Delivery was on a Sat (1 July). Andrew indicated he would be there (3 July) between 12 and 1. He kept me informed 20 minutes before and got there at 1235. He was polite, personable and knew what needed to be done. Oven/microwave installed within an hour in a space where a double oven had been. Quality workmanship and professional demeanor. Highly recommend.

Andrew came out at the request to assess a leak from our fridge. Andrew responded to our call. The…read moretimeliness and quality of his response and service was outstanding. The value? Worth every penny! Thank you for your help! 10/10 recommend