So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Responsive, on time, knowledgeable. Been relying on them for years and have never gone wrong.read more

They treat me right. Never any issues and pricing is reasonable. Great bang for your buckread more

I've used Dennis in the past & he is very reliable. This time a line in my washing machine leaked…read moreand he ordered and replaced the part. Budgets are tight and his services were very reasonable. I will call him again if I need repairs!

I had a dryer problem. These friendly people scheduled me an appointment next day. Jeremy came out…read moreand had me up and running in less than 30 minutes. Professional and courteous and helpful. I will use them again for sure

From the owner: Athens Appliance Repair has been providing high-quality appliance repair since 2015. Our reputation…read morefor reliability and quality service is among the best in the industry.  Every appliance in your home deserves top-notch service to stay in peak working condition. We provide high-quality repairs & service on ALL brands and models of household appliances, including washers, dryers, refrigerators, stoves, ovens, dishwashers, and ice makers.  We believe in quality work performed promptly, and our technicians have many years of experience serving local homeowners’ and renters' appliance repair and installation needs. We are the best company to take care of your issues because we will ensure that you get top-quality service. - Fully trained technicians - Prompt, dependable, and courteous - Same-day service - Courtesy call before we arrive - No second trip charge if parts ordered - Take calls 24 hours, seven days a week - Estimate available for review before we begin work - We guarantee our work When your home appliances break down or don’t operate properly, don’t discard them. Instead, call us today and we will solve your problem fast.

Great service. Great selection. High end reconditioned appliance was available the day i needed it…read more Definitely my go to in Covington.

The technician that came to my house was named Israel. He was top notch. He made us feel at ease…read more He quickly annualized the problem and explained what needed to happen to repair the refrigerator. He came back today with the parts and repaired the refrigerator. He checked it several times and cleaned up before he left. He was the ultimate professional. Thank you for sending him to our home. T Hill Major, US Army Retired

Dmitri did a great job in resolving the drain line leak for my refrigerator/ freezer. He was not…read moreonly very meticulous on how he handled the problem but he also thoroughly educated me on the cause of the issue. He took great pride in his work so, I could not have asked for more in a service technician.

Problem: We have a samsung washer that runs in "rinse and spin cycle" in loop that never completes…read more Alex came to look at the washer issue. His appointment time was a window from 9-11am. He arrived around 10:45. I explained him the problem. He did run a couple of spin cycles on the washer. While those were running, he said it could be a problem with Valve but I am not sure. Opened rear top part of the machine and said everything looks fine. After the cycles completed, he said machine's not shaking too much either, so it could be the control board issue and can cost a lot. So far, he's not sure on anything. He was on phone with probably one of their colleagues to discuss the problem. While he was checking all this, I told him that I had done a little bit research which shows it could be an issue with the wire assembly that's connected to the drum on rear panel which might have been damaged due to drum shaking with the load, also showed him the youtube video. He reluctantly agreed to open the rear panel and realized that is the exact same issue. The sensor wire that connected to other assembly part was broken. I asked him why would that happen to which he said its probably the number of years on the washer (5) and wear and tear. After that he checked the parts availability and told me it would cost me $345 for parts and labor. I asked him what would be the labor and part cost separately to which he answered the same - "total $345". The original samsung part costs $23 on amazon - https://www.amazon.com/dp/B00ZUYJ066?ref=ppx_yo2ov_dt_b_fed_asin_title. So the labor is about $350. I asked him should we check for the suspension system as well which he completely rejected and started packing his stuff saying no need. I asked him what if this breaks again in next few days/months to which he said that can happen and had no solution for that. He was not even willing to check it to see if that could be the actual problem and was in just rush to leave saying he is getting late for his next appointment slot starting at 11am, when it was 11:15am then and he had barely arrived 30 mins ago. Whatever issue we identified was due to the research I had done instead of him finding it out and after that he just wanted to collect visit money and leave. Now, I have no clue whether that's the only issue I need to fix or it needs more work. I had called them up purely based on reviews and seems like you cannot go by those these days which is why I decided to write this one, so it can give someone real picture before deciding. Extremely disappointed and DO NOT RECOMMEND at all.

Bob was super fast to respond and quick to repair a faulty part in our furnace. Super knowledgeable…read moreand great to deal with overall! Will definitely call on him again and refer to anyone!

Bobbye is AWESOME! A friend referred me, and my friend did me right. Bobbye was honest and didn't…read moretake advantage of me. I started with a company I saw on the TV and they were going to rip me off if I was to go with them. Of course, I didn't. Bobby was so personal and professional. I recommend Bobby 100%!!! Great Guy. Great Work, Great Price!!!

First for the positives, company is responsive, arrives on time, and is very knowledgeable and…read morecapable of diagnosing a problem. Now the negative, I had a gas range top with a defective wiring harness. To buy a replacement online, less that $70. Charge to replace by Igor, 20 minutes and $376 charge. Moral to the story, use them to diagnose, pay them their $70, and tell them no thanks to the repair and buy the stuff online and do it yourself. Very much a rip off but learn to play their game.

Editing because of feedback from below. I was assured the price of the repair to be $70 on the…read morephone and not that it was going to be more than this and this was per the phone conversation I had. We paid the $70 (I was specifically told the cost for diagnostic was this so this includes travel as well for people reading) and definitely should have not paid the guy after what we were definitively told what the service cost was (an additional $70). First review: Called 2 days ago on November 19th, received a callback from 6787043130 for an appt today between 8-10. Stated the issue I was having was with my Samsung washer and that it was rattling. Guy told me the issue was something specific and stated the diagnostic cost was $70 and the repair was $70. I said thank you and $140 would not be a problem. Some repair guy came at 840 during the allotted time today, diagnosed the issue and said it was going to be $473. Completely unethical business practice after I was guaranteed a price of $70. Please consider before contacting them!

Do not use this Man. Douglas K. Monroe came to my home to install a garbage disposal. I have a…read morewritten report from a real professional who advised me that the garbage disposal installed was either after marking or used. Mr. Monroe supplied the warranty company Armis and the company he worked through TARP with a picture and receipt of a garbage disposal however it is not the one he installed in my home. After installing the garbage disposal in my house it leaked water onto my floors I had to use mops and large wash towels I got the water from under my cabinet, I called him and he came immediately, I recorded the entire conversation with him from the time he walked into my doors. He advised me the garbage disposal was installed incorrectly and he had to get a part from Lowe's to correct it and would charge me $70.00 to install. Keep in mind he just installed this disposal the day before. After he left I called an appliance professional that I know and told him what Mr. Douglas Monroe had told me. I added him on a 3-way call with Mr. Monroe and recorded the entire conversation. After Jamar spoke with Mr. MOnroe and let him know that what he was telling me was BS Mr. Monroe agreed to come back with the part he purchased from Lowes and install it for free. He came back to my home and installed the part. I have this recorded and I have the receipt that he got from LOWES with his debit card number on it. He is such a Liar. From November 1 until I noticed water on my floors on November 15, his fix had been leaking under my sink and I had to call another company called Mr. V's Appliance to fix the leak. The technician name PETER that came out advised me the garbage disposal was used and could not be fixed and that I would need a new garbage disposal. I have this conversation recorded also. This technician advised my Warranty company that the garbage disposal was used and could not be fixed and they agreed to purchase a new garbage and pay for this company to install which they did. This leak caused the plywood under my sink to buckle. The technician from Mr. V's advised me that the company should have insurance that would repair my plywood since it was caused by the leak from Douglas Monroe however Tarp The appliance professional company that contracts Mr. Monroe advised me that Mr. Monroe told them a different lie. Do not use this Man. He is substandard. He has a bullying personality. I am going to write this review on every source that I can. DO NOT USE THIS LYING, INEFFICIENT man, he will mess up your job and lie to get more money out of you. I have every call with the warranty company recorded also with his company tarp. I have my call log where I called them 15 times and now I have reached out to FOX 5 consumer news to report this travesty inflicted on me. REMEMBER THIS NAME DOUGLAS MONROE. He operated under the name of MONROE APPLIANCE and works through or contracts through different appliance companies. This man needs to stop. I am a retired senior and it is sad that people like this will pry on a senior and cause damage and not own it.

Mr. Monroe responded promptly to my request for help. He was able to come to fix my washing…read moremachine on a Sunday and in the rain. He arrived on time as promised and the service call fee was incorporated into the final cost of repair. I am grateful for his help and the cost was a whole lot less than the cost of a new washing machine. I am pleased that the work could be completed in one visit since he had the needed parts in his well stocked van.