I needed a refrigerator repair and he responded quickly and fixed our problem before it went out…read morecompletely! I can't say enough! Everyone else was a week out. This is definitely who you want to call! Don't hesitate!

I have contacted Alcovy Appliance Solutions on several occasions for various appliance issues, and…read moreI have been extremely pleased with the repairs each time. David Rice is highly skilled and knowledgeable, as well as being very professional and personable. He responds to calls, schedules appointments, and completes repairs in a timely manner. In addition, I have found his work to be very reasonably-priced. Most impressive is David's obvious personal commitment to going above and beyond expectations in order to ensure customer satisfaction. I highly recommend the services provided by David Rice at Alcovy Appliance Solutions.

The gentleman that came out was very nice! We had to speak to each other thru his Google Translator…read moredue to our language barrier, but it wasn't a problem at all! He's only been in America (for Ukraine) for 100 days! Welcome!!

Brad was not only unhelpful, he was rude and arrogant. They have little expertise and seem not to…read morewant to help in any way. Too many other appliance repair services to use them. Thermador recommended them but they don't seem to want to service anything. Kyra was very polite and scheduled the appt other than that, poor service. Repairman talked to Brad and when they found the original part was discontinued, they literally said " You're out of luck"

Mike and Devyon delivered and installed a refrigerator and microwave today, noticed and corrected…read moreanother appliance issue, and were super professional and kind! They arrived on time as planned and were very considerate while navigating through my moving boxes and clutter! I highly recommend Athens Refrigeration and Appliance! Thank you Mike and Devyon!

Great place, very good service! I purchased a speed queen washer. Great experience,they delivered…read moreand set it up.

Sergei was right on time and prepared with the right parts. Gave me the estimate before making the…read morerepair and showed me the what and why sort of speak along the way. Replaced the belts and pulleys in my dryer and it is as good as new. Best tip I can give is to send him the model number of your appliance so he can have the parts ready for repair.

oven repaired. work quality was good and a little pricey. Repairmen were professional and arrived…read moreon time. would have been helpful if parts was included on first visit negating a return trip.

Andrew came out at the request to assess a leak from our fridge. Andrew responded to our call. The…read moretimeliness and quality of his response and service was outstanding. The value? Worth every penny! Thank you for your help! 10/10 recommend

Our washer wouldn't drain properly. Called OMS and spoke to Andrew. He couldn't see us immediately,…read morebut got to us asa he could. I was thrilled that it was only a 2day wait. He was worth the wait. He took his time and found the problem!! YAY!!!! OMS will be my go to from now on!!!

Unfortunately I can't recommend this firm. I do not believe the lack of transparency in their…read morecommunication regarding parts availability (I am carefully selecting my choice of words) and I am totally disappointed with what I consider to be unsatisfactory customer service. My refrigerator was not repaired and my dryer part was not ordered as they told me it was unavailable. I expressed my concerns to the company. My view is they got paid, moved on to another service call opportunity (with a new fee) and I have the impression "they don't care about customers." I don't consider the employee I talked with on the phone as professional... look at the photo of a "piece of tape which was the repair of a dryer button." Question...would you be satisfied? I was told they could not get the part (Kenmore Dryer) because it was unavailable. They advertise on the Internet as working on the Kenmore brand. I contacted two places which had the part in stock. I could write more (especially about the washing machine) but decide for yourself whether to use the company. I learned a $187 lesson...

poor customer service from the tech to management. waited a month for the parts to come in then…read morethey showed up with all the wrong parts. absolutely no customer service or care for the customer. I wouldn't recommend service Max to anyone.

We had an excellent experience using Suwanee Appliance Repair! Our first call to them was about an…read moreicemaker, which they were able to repair pretty quickly. If they end up doing repairs for you, they'll apply the $70 service charge to the total, which he did. The second time we needed them involved a washer that was damaged in a move. Our technician let us know almost immediately that the cost of repair would likely exceed the cost of replacement - he waived the service fee as we'd so recently used his company, and provided us with a written report to give to the moving company as well. Very polite, professional, and would definitely recommend/use again!

Highly recommend Suwanee Appliance Repair! Very knowledgeable on all brands, great service, fast…read moreresponse, very affordable! Did a great job repairing my refrigerator! Their website is: https://www.suwaneeappliancerepair.com/ Great guys to deal with! JB-Suwanee, GA

Great service. Great selection. High end reconditioned appliance was available the day i needed it…read more Definitely my go to in Covington.

The technician that came to my house was named Israel. He was top notch. He made us feel at ease…read more He quickly annualized the problem and explained what needed to happen to repair the refrigerator. He came back today with the parts and repaired the refrigerator. He checked it several times and cleaned up before he left. He was the ultimate professional. Thank you for sending him to our home. T Hill Major, US Army Retired