I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.

Never again Last…read moreyear, we purchased a Smith Brothers sofa from Hollberg's Furniture.Within days of delivery, feathers began poking through the seat cushions. These were not soft down feathers but duck feathers with hard quills that penetrated the fabric, leaving sharp feather ends sticking out of the cushions. We paid extra for the upgraded "down" cushion option. What we were not fully aware of at the time was that the filling is only about 5% down, with the remainder consisting primarily of duck feathers. When we contacted Hollberg's Furniture, we were told this was normal and that the feathers simply needed time to settle. We accepted that explanation and waited, but the problem continued for months without improvement. Eventually, after a year of them stalling, the store ordered cushion liners to address the issue. However, rather than arranging for installation, they provided the liners to us and expected us to install them ourselves. I attempted the installation, but it proved to be a difficult and time-consuming task. When I asked the store if they could send someone to perform the repair, they refused and instead gave me the phone number of someone I could hire at my own expense. What is most disappointing is that this was a premium sofa with an upgraded cushion package that cost extra. We expected a higher-quality product and a higher level of customer service. Instead, we spent months dealing with feathers poking through the cushions and were ultimately left responsible for implementing the fix ourselves. The overall experience fell far short of our expectations. Based on the product quality issues and the lack of customer support, I would not recommend purchasing from Hollberg's Furniture.

I ordered two Hancock and Moore sofas and received them ten months later…read more They are poorly made, all the cushions are uneven and the frame is skimpy. Hancock and Moore has reputation for high end furniture. What a disappointment. The manager/owner of Hollberg's is not for the customer, only for their money. She sided with H&M and refused to exchange or accept a return. She even gave me a lecture that I should be more responsible with my purchasing decisions. Buyer beware. The employees are extremely friendly and pleasant UNTIL something is wrong. Then, they don't know you.

Had problems with a mattress purchased 2 years ago. Randall was excellent contacting the…read moremanufacturer and keeping me informed. Replaced the mattress and I am extremely happy with the customer service and product.

They have an amazing selection of everything!! We were looking for a sofa and they had a lot more…read morethen the Badcock down the road. Like a whole downstairs AND upstairs full of sofas, loveseats, and coordinating chairs. We had lots of choices to sit on and try out and the sales people where not pushy nor did they do that stalking thing that sales people often do. We found "the one" and told them we wanted it, paid for it, and an hour and fifteen minutes later they delivered it. Yay!

I live in Fayetteville and I always drive past this store. My aunt recommended it but never came in…read moreuntil after 2 years of living in Fayetteville. I currently moved into my new apartment and needed to furnish it. Ms Debra helped me out exceptionally and I got a good couch for a good price. I would recommend this place to anyone

Despite all the craziness that COVID causes this type of business, I have only good things to say…read moreabout the staff at Furniture Expressions. Bri is very personable and helpful, she did everything possible to help me pick out the chairs I wanted and facilitate getting them delivered. I will be coming back asking for Bri with any future furniture needs that's for sure!

I can't say enough good things about McDonough Equipment and Attachments in Barnesville, Georgia!…read moreI've been there more than a handful of times, and every single visit has been a great experience. Jonathan, the manager, is truly exceptional--knowledgeable, kind, and always willing to go the extra mile to make sure I have exactly what I need for my landscaping projects. I've purchased around 10 truckloads of soil and compost from them, and the quality has been outstanding. My garden is absolutely thriving thanks to their products! It's rare to find a business that consistently provides both excellent materials and top-notch customer service, but McDonough Equipment delivers every time. Highly recommend them to anyone looking to enhance their landscape. I wouldn't go anywhere else!

delivery of screened topsoil was fine. quality of topsoil…read morenot so much. a lot of rocks and sticks and it smells like sewage. owner just said sorry"sorry for your inconvenience"!

They have a great selection, but prices are a bitt too high…read more When I consigned my stuff, they were not that welcoming and I was not consulted about a collection of Lenox china that they sold for a low price.

Service is incredible. A large collection of various accessories and many household goods from…read moreAmati Z.

Clothing was properly arranged according to size and type. This the most important thing I look…read morefor in any store. The clerk was friendly and helped me sign up for the new savvy shopper program.

Fairly descent thrift store. They have a nice selection of everything depending on the day and time…read moreyou come to this location.

So far so good. We do love our couch. Customer service was good and not pushy. The delivery went…read morepretty smooth. I think they have different levels of delivery charges and your one delivery fee - will cover a certain amount of items and or money amount. PeacedbyAlise

I went to try out a mattress that I saw online that was rated as the most comfortable mattress by…read morethe sleep foundation. The mattress didn't seem much different from the super firm one I had at home that caused me to have back and shoulder pain. The manager, Malinda, realized immediately that it wasn't the right mattress for me. I'm very thin/light weight and needed a different type. She helped me find the right mattress and pillow for me and it was cheaper! I now wake up without pressure point pain or back pain! Thank you Malinda for amazing service!