The customer service is awesome!!! The kind man who helped…read moreus made us laugh & feel so comfortable with purchasing our book shelves. If he didn't know an answer to our question he would go find out. We ended up spending less then we planned because he helped find us a deal. The delivery was also just as good, they came set it up and we're on time!!!

Very disappointed in the quality of our last couch and chair. The fabric is not sewn all the way…read moretogether and you can peel it back and see the wood. Today I called because We need the chair reupholstered because of our cat. I knew we were paying but I was told because the warranty ended in March they can't help me. I asked even if they could suggest a name for me to call and was told they can't refer. I said as many people looking for work and you have no one? That's right. I nicely ended the conversation. I will need to think hard and long before I use Havertys!

I stopped in here, just to see what they have. I am frequently at the uniform store in the same…read morestrip mall and then intrigued by the items sitting outside the Rum Furniture door. So, I popped in after visiting the uniform store for a pick up one morning. In true warehouse fashion, the place was fairly steamy on a summer day. However, the workers were kind and the items in there are intriguing. It seems they have furniture and decor available at wholesale prices, as they supply some furniture stores in the area. If I was in the market for a new living room set or bedroom set, I would at least consider looking here to see if the prices are better. If there are appliances, I did not see them; however, I believe there may have been a section of the store that I did not visit.

Awesome Greg was great matched the price after I shared the…read moreprice on the web Noticed the next day price dropped again called in the store they matched that price and still set for delivery next day Delivery scheduled for 830 and it was on time Delivery guys were polite and well mannered. Love my table ,my price ,and excellent customer service

Shop here at your own risk. I don't care how nice the sales associates are, you'd be better off…read morewithout furniture from here. Sales associates have NO CONTROL over your delivery. I don't care what they promise or tell you. You will get automated texts from a bot about your delivery and if there is an issue the person you talk to is not in the US. Going to the store to speak with a manager doesn't help because they don't have the authority to fix your issues. They will promise $ off but they CANNOT CONTROL ANYTHING REGARDING DELIVERY. Walked in 1/6 purchased 4 items never got a receipt emailed because I already had an open account. Delivery supposed to be 1/9, moved to 1/10 for no reason and canceled the day of at 4:53am. Who sends automated texts the day of delivery canceling it? This company tries to bait you into buying something and they knowingly mislead customers on the availability of items knowing good and damn well their weak signal a$$ iPads don't and can't provide real time information. Once I had to request my receipt I noticed the dates next to my items were 1/10 and 1/13 which indicates WHEN those items will arrive at the warehouse. My delivery was changed because the items were not in stock. Second when I tried to cancel the item that seemed to be the cause of my delays, the incompetent sales associates couldn't figure out how to do it and rather than COMMUNICATE that, your order gets cancelled. I gave the manager Julian and entire day to fix this with NO ANSWER and 3 bot messages trying to get me to confirm an item I requested to be canceled via text, phone, and IN PERSON. TF I gotta do? If going into the store doesn't resolve the issue there is NO RECOURSE FOR THE CONSUMER. Let that sink in. 3 years ago I had the same experience when an item I ordered was discontinued and it took forever for me to prove I never received it. Delivery guys showed up like 5 hours late the night before Thanksgiving. Heed the reviews, delivery personnel not the type of people you want in your house. You better have a man a gun and a dog in your house (yes all 3). I'm so glad I never confirmed another delivery and requested cancellation of the entire order. Gregg H. Sales associate and Julian manager. No help at all and no follow up. I do not recommend this store and if you really want your furniture DO NOT SHOP HERE. Absolutely not worth the damn headache over some furniture. At ALL. Should be ZERO STARS.

I bought 2 mattress sets 1 I never got my box spring for one every time I called they said next…read more week but that's been over a month ago then the second had a patch on it because it got ripped in the move but when the patch came off it was a stain not a rip. I do not recommend this place at all

From the owner: Better sleep shouldn’t break the bank! Find your perfect mattress at Winter Mattress & Furniture…read moreMcDonough, GA and save 50-80% compared to big box stores. Call (470) 485-7338 now!

Bought most expensive, "plush" mattress, and itcwas EXPENSIVE. Delivered an awful, cheap-quality…read morehard mattress. Unable to sleep on it.

Not sure if check marks are populated to reflect correctly or not but we want to go on record as…read morerating Service, Selection and Value as HORRIBLE because we were misled. We tested a mattress in this store that we felt was perfect for us. After the mattress was delivered and we started sleeping on it, we noticed that the mattress did not have volume and was extremely hard...like sleeping on rocks!!! It was not the same mattress as we tested in the store!! Corporate refused to issue a refund and offered us another mattress, which we did not want to trust again. We are stuck with a useless $1100 mattress which we cannot sleep on! We feel we were the target of Bait and Switch with a bad mattress. There is no way people could write these glowing reviews if everybody had received a mattress anything like ours! Please RUN don't walk to another company who demonstrates that they truly care about their customers! Hoping race was not a factor!!