Everyone that works at the store is super friendly and the store is very clean and organized. The man and woman working in paint were both extremely helpful and nice. It's so nice to see someone with a smile on their face who seems like they actually enjoy their job working at a Home Depot. Thank you to the nice tall girl who helped me find the women's bathroom and to the other woman who helped me get in as the code wasn't working. Then upon checking out, my reward wouldn't work and the manager helped me out and honored a $25 discount!! read more

They promoted irrigation systems and had nothing useful to my needs. They do have garden hoses but nothing much beyond. Service, when available, couldn't locate supply needed read more

They have almost everything you would ever need for the home. They have fridges, washers, dryers, dual units for washer and dryer all in 1, oven sized air fryer and convention oven, candy, plants, Halloween decorations, etc. free parking. read more

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You only go to Home Depot because you have to due to connivence or an emergency. Their problems are systemic and consistent with every Home Depot I've ever been to. All the employees ignore you and stand there chatting with other employees. You're lucky to get rude service ,if any. Go to Menards. Their service and technical knowledge are top notch and the experience you receive is completely opposite of Home Depot. Menards will even walk you to exactly where your product is located. What's amazing is Menards service is consistent throughout all their locations and credit to them for being great stewards. Menards doesn't fall into stereotypes either - their female employees are just as whip smart about plumbing, electrical, etc as their male employees. Go Menards! read more

Always my option for propane tanks, as I never have to enter the store because the tanks are strategically placed outside with an attendant, for easy pickup. read more

This review is for the exemplary help and service I received Friday evening April 5 during a quick shopping trip. My loved began to experience a health crisis that required medical assistance. A customer came my aide notifying a gentleman that was on staff, it was about 9pm. That staff member flew into action! He was offering necessary help, called paramedics and calmly chatted with me until help arrived. Once paramedics arrived and began their on scene assessment, the gentleman stayed close by offering additional help. It was an unfortunate situation but it happened at The Home Depot location where staff and customers were responsive and helpful and my loved one was able to get on scene attention and walk away. I am forever grateful to their kind souls. The service of the employee (and the customer, that waited until help arrived) was above and beyond. I am super thankful and grateful for his aid. read more

Ignorant and rude. Everything in the wrong place, and marked with the wrong price. Filthy.

This is our regular Home Depot. Today we were assisted by VITO. He went above and beyond with a smile and provided excellent customer service. Great work guys. read more

Selling returns and missing parts! Avoid this store! I don't recommend buying anything from them

I would not recommend shopping at this Home Depot store. On two separate occasions I have purchased an item in the store and set up a home delivery and when it came time for my item to be delivered my item was no where to be found. The store sold the same item twice. The first time this happened. I purchased an outdoor door in the store and set up an home delivery and installation. When the delivery/installation person arrived at the store to pick up the door, the door was no where to be found. The store clerk informed the delivery/installation person that the door that I already purchased at been sold again. By this time the door I originally purchased was no longer in stock and back ordered. I had to get a completely different door in a different color, and my installation was pushed back several weeks. The second time just happened today. I purchased a new grill in store to be assembled and delivery in time for the Memorial Day weekend. The night before delivery I received a delivery confirmation text. Shortly after I got a call from the store clerk stating that they no longer had the grill that I already paid for and they had to order a new grill that I would not receive until after the holiday weekend. They informed me that I could purchase the upgraded model to be delivered. Why would I purchase a more expensive grill because the store double sold the first one. I will no longer be shopping here. Since twice ( in two different departments) the store has double sold my purchase, this appears to be a pattern. This is unacceptable! read more

There isn't a ton to say because it is just another Home Depot but I don't understand all of the terrible reviews. This place is fine for what it is. It's clean, organized, and if you ask the right employee they are knowledgeable. This is a super busy area around the store so make sure you are going in with a plan. They have parking! read more

I was moving, I needed boxes along with a few other things. Thes ervice here was awful. The selection was limited, they only had small boxes. I feel like the prices were ok. I tried to get help for something in the bathroom section too, and the guy left but never came back. read more

I have spent thousands on paint from home depot over the years, and for the first time in 15 years, the girl at the paint counter told me she couldnt help me because my choice was only a ceiling paint color. With this being the 6th gallon of this color I have purchased, Im at a loss to explain what bullsh*t that is. Im heading to my job site to return $4500 worth of equipment to home depot and then Im going to buy it from Menards, where I will take my business from now on. read more

shopped at the garden center which has pretty decent selection of plants, priced average and quality is not bad. Convenient parking and accessible location! read more

The Home Depot - Hardware Stores Near Me - Chicago, Illinois

It's a Home Depot so it's difficult to write about. THEY FIXED THE ELEVATOR!. Regular patrons will know what I'm talking about. Be sure to download the Home Depot app which is well done. I've always had good interactions with the staff. It'd be nice to not always have to search around for help though. read more

I would provide a negative rating if possible. Went to purchase paint and paint supplies for a project this weekend. Four people working directly in the paint area - I waited until they were done checking in with one another - I asked about the different finishes - she pointed to them. I had questions about the paint kinds and the person working would not help. So I walked over to select what I needed..... And the experience got worse..... I do not trust that the paint provided will be what I ordered. The top of one of the cans is already damaged and the tops are covered in black residue. What a fracking joke. I remodel homes - this is the worst customer service and seeming incompetent staff. read more

The Home Depot - Paint - Hardware Stores Near Me - Chicago, Illinois

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Not to be confused with The Ho Depot, which is where I found Barbie! Sorry. It's where she found me actually. This is a big box Home Depot located in the big mall in the south west corner of the loop of Chicago. I really like it here in the loop of Chicago but it's not the best place for shopping centers. At least this one is a bit of out of the way of all the traffic so that it's not too bad getting in and out of here, as with North Bridge or Water Tower or 900 Michigan and so on, but it does mean a lot of the stores are not the normal common expected design so you might find a little bit of a difference between this and the usual Home Depot stores. Service is okay and prices are fairly standard but the selection and design of the store are completely different and much less extensive. read more

The Home Depot - I prefer the away depot - Hardware Stores Near Me - Chicago, Illinois

Self check out is very helpful. It's cool that now you can save your time and avoid long waiting for next available cashier. This is reliable store, well organized and clean. They have a sanitizer station close by the registers so costumers can use it right after touching surfaces at the check out. Good costumer service. Employers here are always happy to help. read more

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This is the worst Home Depot location in the entire country. Nothing is in stock, the store is a disaster, the staff rude and unknowledgeable. read more

Stopped in last night looking for a specific screw. A very nice manager approached me asking if I needed any help. He then spent 15-20 minutes making sure I had exactly what I needed. I couldn't believe how helpful and patient he was. read more

Over the years I would occasionally visit this store and it appeared disorganized, cluttered and not well maintained. I stopped by the store yesterday and was very impressed by the cleanliness, clear aisles, well marked pricing and information as well as helpful employees. Whoever initiated the positive changes should be congratulated. Ed L. read more

Good store, convenient location but parking can be challenging especially if you're building lumber or any large format items (have to use elevator to go to the 2nd floor parking, or bring an extra person to stay with the cart at the loading area while you bring the truck downstairs) read more

Home Depot associates are pretty amazing! I was trying come in a purchase a ready made sandbox just to find out that those items were online only. I was not to be defeated and my kids were expecting a sandbox. After a couple meaningful conversations with the store team, we found a solution that could work. But to ensure the sand was protected in my backyard against all weather required making a wood lid for the box. Luckily I had a great associate available to assist me with choosing the right wood and making the cuts. By assist, I mean he did it all and the result is amazing! Thank you Home Depot staff! read more

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Well, this has been the most unproductive Home Depot visit I've ever experienced! I guess the whole store shuts down 45 MINUTES to an hour before closing?? They told me that they couldn't mix my paint due to closing soon. Not to mention, they proclaimed "WE WILL BE CLOSING IN..." every 2.5 minutes. Annoying!! I heard you the first 3 dozen times! After being denied PPG - Parchment Paper paint I proceeded to go down the ventilation aisle. WHY is there a male employee standing there watching my mother and I converse about which one to purchase. YES, purchase. Whilst being watched in a store, my business never seems appreciated. I'll go elsewhere with more hospitality, no blatant rudeness, and better work ethic as a whole. I will NEVER patronize this location again. Please keep in mind, they locked all the doors and customers couldn't get out. I will attach pictures below; it took three people to get the doors open upon exit. WHAT!? **P.S. if you like being followed in a store with little to no help, NOT A SOUL addressing you when you come in, and an annoying ass sound track every minute, and almost having to break doors down to leave when basically BEING ASKED TO LEAVE the entire experience. read more

The Home Depot - Calling reinforcement to exit! - Hardware Stores Near Me - Chicago, Illinois

We went to go see the carpet at the flooring department and Hope, the flooring specialist was excellent. She took her time to find the product of carpet we needed for a quote and installation. WE ARE STILl working to get the installation set up, but she sent us samples to see what we like. She is friendly, knowledgeable, and tentative to our needs. We were in good hands with her. Hope is somebody we recommend to work with if you are in need of carpets read more

I will literally change this to a 5 star review if you'll TURN OFF THE CREEPY A$$ CLASSICAL MUSIC in your parking lot. It sounds like a broken possessed radio and genuinely is creepy. I thought it was just on that one time but no. it's been on EVERYTIME. Why. What are you trying to do here. Stop. Besides that, great Home Depot. But that music gots to GOOOOOO! read more

I went in looking for a few things and everyone in their sections were very helpful!! I couldn't find a good degreaser and I found one of your friendly workers named Heath! He really helped me find a good one name Zep! He was knowledgeable with the different cleaning supplies and did it will A smile! Give Heath a raise!!!! read more

Recently, I went to homedepot to buy things because of the house renovation. When I was buying paint, Alice patiently explained to me what kind of paint I bought, because I didn't understand at all when I bought it for the first time. The service was very good. She was very patient. , and a staff member named Deon H helped me solve the problem, and a staff member named Mario Villalobos answered my questions very patiently, because I bought a shelf that needed to be cut, and he patiently followed up with I said that if you are not sure, you can ask them to help you cut it. They are very patient. I think the shopping experience here is very good, and the after-sales service is also very good. Leslie. The staff helped me solve a lot of problems! thank you all! read more

Would give zero stars. Ordered a dishwasher that went on back order days before a scheduled delivery date, then arrived broken, then was noted to be broken morning of before delivery the time after, and on the 4th s he duped delivery it was delivered only to be noted to be leaking on installation. This is 4 days that schedules and work had to be arranged to have someone here and 2 months without a machine that was picked because it wasn't on back order. No offers of any help or compensation for this. Tried to talk to store manager and was hung up on. Please don't put yourselves through this! read more

I made the mistake of stopping in this Home Depot last week just to pick up a couple of things. Nothing has changed. I was looking for a staple gun. I couldn't find it in the fastener section or the power tool section. No staff on the floor, and a huge line at checkout. I stood in the deserted aisle, ordered it from Amazon, and walked back to my car. read more

Do not come to this store, it is a highly discrimination place in the south. was in the store on 5/7/20. I paid for some flowers and because it was pretty dead the manager give me some discount after I paid and got a check out the flowers security said I can't get a discount on almost dead flowers so she directed me to return and I got into the return there are two African american told me that I cannot buy these flowers and she said I am trying to slip away. Excuse me???? I called her manager to come in place and ask have them apologized because it is very discriminating to tell your customer that she can't buy this or that. read more

The Home Depot - Hardware Stores Near Me - Chicago, Illinois

This store is disgusting. I used to see mice, now it has rats. The workers called them cats and said they are out especially when they open the store in the morning. I've complained to management several times. It's unfortunate that I am forced to go to an alternate store beyond my neighborhood. Such a shame! read more

I was shopping for paint supplies and Kyle was so very patient and helpful. I was able to stay in my budget by buying paint that had been reduced due to return. Thank you so much because paint is sooo expensive. To add to my really Great shopping experience I was directed to the Manager Angelina who assisted me futher by helping me get a better price for an partially used item. Thank you so much Angelina for your help. The only downside to my experience was I was initially parked in the garage and the escalator and elevator was out. I'm a senior and going down is ok, but that's too many stairs to go up, especially when carrying heavy items like gallons of paint. Fortunately, I came downstairs and saw a person pulling out one of the spaces in front of the store and I was able to get it. So, everything worked out. Overall. It was a great shopping experience. read more

This store has the nasty group of people working for this company. I2/21/19. I spent 40 mins trying to get answers and purchase a kitchen base cabinet. First I asked for assistance to be called by the women in flooring. They didn't want to help. So I went to ask for it from customer service, they peppered me we questions before I able to ask mine. Then I finally got help from someone who just clocked in and when he did a computer search, could not spell unfinished. Nor did he know how to use the search engine. So, I finally figured out what I needed. Went to order it but had a question about renting the vans. Each person I spoke with seemed to be in a state of "I work here but please don't bother me". Avoid this store at all costs. read more

I ventured here on a rainy Saturday afternoon this past weekend, looking for a few houseplants. My car is not cooperating right now, so I took the bus over to this neighborhood location. Before I started shopping, I asked about delivery to my residence. The Customer Service person said that Home Depot did indeed offer delivery, then turned away to stare longingly into her computer screen. After I'd made my selections and placed them in my cart, the cashier at checkout said they did not offer it. She had a glaringly obvious look of disdain on her face when she saw that I was approaching her register with my shopping cart full of plants, and offered no greeting or welcome. She just looked at me, frowned and started scanning, then sent me back to the Customer Service desk to set up delivery. Once there, a second person said they did not offer delivery, before abruptly changing her story and saying that they did...but would not deliver "live plants (I had purchased two large, and three small house plants)." Each time, it felt like you were bothering someone for asking the question, and just being passed around because people really didn't know and didn't want to genuinely assist. And, although there were security guards posted at every entrance and exit, some smiling, others looking miserable, no one asked to see a receipt as I exited the store with my loaded cart. Uber ultimately came to the rescue, and all is well again in the peaceable kingdom. read more

Went here yesterday to grab a tree stand and other things for my apartment. Ended up leaving with the cutest little Christmas tree! The guy in the garden department (I wish I grabbed his name) was so damn helpful it was refreshing. The tree I wanted wasn't wrapped so he wrapped it for me and trimmed the bottom so it wouldn't look wonky haha. Super nice dude. I feel like every time I come into this store I have a good convo with someone haha read more

I was going to write this review on Home Depot's page. But they made it hard for new accounts to post a review. Was at Home Depot earlier today looking at flood lights. One of the worker named Anthony came over and asked if I needed help. I asked about a certain light and he starts listing all the lights that might work with my application. The light I needed was not on display but was on the upper shelve. He helped me get the light down. Overall he was very helpful, I probably would've left Home Depot without the light I needed, because it wasn't on display. Good and helpful employees are hard to find, Anthony is definitely one of them. read more

I don't write negative reviews, but if I did, I would have complained about the North Avenue Home Depot. I needed help carrying some wood and multiple people told me that it wasn't their job and I needed to find someone else. I waited 15 minutes until two guys grudgingly assisted me. At South Loop, they were also understaffed, so their cashier, Richard Lam, stepped up and offered to help me with wood. Admittedly, he wasn't an expert in lumber, but he was a natural in customer service. He kindly helped me inspect tons of wood and carry it to the car. It was a brutally hot day and he offered me some water. A colleague told him to take a break, and he refused until our job was done. The only time he paused, was to help other customers with English translations. What an all around asset! After we loaded up my truck, I offered Richard a tip for his help and hospitality, but he graciously refused. I wish that all Home Depot locations had the same quality customer service that Richard showed me yesterday. Thanks Richard! read more

I haven't been to every section here, but they come through pretty nicely when you need them. The people in the power tools section have been helpful, and the ones who helped me find the moving items (cardboard boxes, shrink wrap, etc.) were helpful, too. The best experience I've had here was when I needed to get a few copies of a key. The key station is near the front of the store by the returns/customer service counter, and they were really fast and helpful when I needed it. The parking upstairs is pretty convenient, too. read more

Worst customer service ever. I've been on the phone three times trying to see if they have butane refills. Each time I've waited +20 minutes to have someone get back to me. All they do is route me to a different person and then eventually hang up. What a waste of an hour of my time. In these times, businesses can't afford to be rude. read more