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    The Home Depot

    3.1 (45 reviews)
    Open 6:00 am - 9:00 pm

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    Raj P.

    I wanted to share my terrible experience at the Bartlett Home Depot store. I was in search for a new patio sliding door. I purchased a sliding door with built in blinds from Home Depot in Bartlett. Once after I had it installed by my installers, I come to find out that in Bartlett it is illegal to install a patio door with built in blinds. However Bartlett Home Depot never notified me that this is the case. Even they know my delivery address for the door is in Bartlett. No one ever told me at Home Depot I can not put in patio doors with blinds. I have now been trying to work with Home Depot in Bartlett to get this installed door replaced or fixed and everyone I have talked to at this Home Depot since has turned their backs on me. I have still to find a resolution on a $2,000+ purchase I have made incorrectly due to the negligence of Home Depot of Bartlett.

    Fresh painted wall with paint from Bartlett Home Depot.

    I had been painting the inside of my house for a few weeks slowly. I usually get paint from the Home Depot's in South Elgin. I stopped at this Home Depot on the way home went to the paint counter gave them my order walked away for a moment came back and the paint was already done. I went home and applied it immediately woke up in the morning it looked awful. Dark spots and light spots everywhere. I repainted with the rest of the paint another coat and it looks terrible. I go back to the store he said he mixed it for one minute. I told him that wasn't long enough my wall looks terrible and he seemed he could really care less. I was walking out and I go to the service desk and asked to speak to the manager and what I got was well I'm the manager up here. I guess that's code for not wanting to be talking to the store manager. She was very dismissive and said she'll talk to him but I could really tell she could care less also. For a minute I thought maybe they were related and she was The kids mom who is working at the paint counter. anyway I'm in the parking lot A little angry not because of the mix paint but the careless attitude and he'll just keep doing it. I called Home Depot and they were very polite online and put me through to a warranty company. Not a big deal it was 1 gallon of paint but then I never received the return call from them either.

    Glenn R. Tiki Bar using Home Depot lumber

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    2 months ago

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    The Home Depot

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    2 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    9 years ago

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    4 years ago

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    12 years ago

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    11 years ago

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    15 years ago

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    13 years ago

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    16 years ago

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    16 years ago

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    10 years ago

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    5 years ago

    I would give this place 0 stars for customer service. Worst customer service and Home Depot.

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    7 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    14 years ago

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    7 years ago

    Just stopped in for a couple of items, was greeted by four people!! Customer service A+! One of the best Home Depot's I've ever been in.

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    11 years ago

    Great place to shop - love the employees and the products

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    13 years ago

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    15 years ago

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    16 years ago

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    10 years ago

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    9 years ago

    I was at the Bartlett Store and a young guy help me. His name was Mureer. He was the best. Thank again for all your ideas

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    11 years ago

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    15 years ago

    Had a terrible experience getting one room of carpeting and am awaiting the store to resolve.

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    12 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    This is my local Home Depot and I have been here many a weekend.

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    Yesterday we went to Platt Hill in Bloomingdale for a last-ditch effort to get two lilac bushes we…read morewere replacing. We walked in the outside area, and all plants were gone - put away. We could tell they were making way for Christmas Trees. Thinking we couldn't accomplish this, and getting ready to leave, all of a sudden, their employee Stephanie appeared. Without a hitch, she asked us what we needed. We then received extensive information on what was available. Not only was she educating us on varieties of lilac bushes, but she was also going to go into was already put away into storage for the spring to bring us what we asked for. Wow! Talk about going above and beyond. She actually brought out 4 bushes so we could choose wisely. We chose our two, and with Stephanie's advice purchased the fertilizer to go with it in planting. I checked out the hot house, and Platt Hill employees were all over the place preparing for Christmas. Everyone employee greeted me and kept working at the same time. I would say the store will be ready for Christmas in a couple of days. I believe they are having an open house this weekend. Thank you, Stephanie for such an uplift on an ordinary buying experience. Next step is buying the Christmas tree. Can't wait to feel the true spirit.

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