Daniel is amazing! He is personable and patient. He assisted us on a recent visit and made sure we had all the items needed for our home project. The self checkout was quick and easy. read more

See all

I visited Home Depot today for a paint match for my home, and the customer service was exceptional. The associate ALARIK went above and beyond to make sure I received the right match and had everything I needed. I truly appreciate the professionalism, patience, and outstanding service! read more

Purchased 10 drift rose bushes on their website. They arrived beautifully packaged and healthy looking. Planted them and they are gorgeous. Very happy with my purchase. read more

I prefer Home Depot to the other stores. I've always received good customer service at this location. Returns are always easy. The store is stocked well. The home delivery of large orders is always quick, staff friendly and typically free. read more

DO NOT HIRE THE HOME DEPOT TO INSTALL DOORS! I wouldn't let them install a light bulb. $9904 and I can't get one finished door out of 4. I have one that just unlatches itself. Saturday I came home to find the house open. Randall Tackett should be ashamed of himself. I have a 2 year old autistic child here and I'm across from a lake. And the install company, KMAX? Another rude individual. The photo below is how I found the door Sure hope i dont get burglarized!!​ read more

The Home Depot - Hardware Stores Near Me - Apopka, Florida

Never again, I am now officially a Lowe's customer. Waited for over 30 minutes for someone to help me and no one available at the store. The customer service rep just looked at me and said have a great day...and I walked out with out my purchase and went across the street! read more

Horrible service. Couldn't get down an isle because a guy with a Pitbull or pit mix couldn't get his dog to ride the cart, all while he was talking to an employee. Said something to the employee who said "yeah, he shouldn't have that dog in here". On the COVID precautions...there are none. Masks are not required, no social distancing. One employee wearing mask under chin, and another pulling it down every time he talked. The store is dirty, employees seem to obviously not care and it seems like there is no management whatsoever. read more

The Home Depot - In this store you don't have to wear a mask, but you can bring your pit bull. - Hardware Stores Near Me - Apopka, Florida

Stopped in ten minutes before closing to see if I could get the last little bit of paint I needed for a project. J3 was super helpful and fast! Didn't feel like it was a hassle or that we were keeping them from closing on time. Cashiers were still super friendly. Up to the last minute! read more

This is a thank you to Rick from lawn care section. Today we bought a lawn mower and he was incredibly helpful, giving us lots of tips and guidance on our purchase with his expertise in the lawn care field. Also the older gentleman from Massachusetts who helped us find some screws, very helpful and knowledgeable as well. Grateful for these helpful, skilled employees. read more

Super friendly staff and a bit better of a layout vs other HDs. Able to find what I needed rather quickly and got checked out (self check out) fast. Needed to use a hose and the folks in the garden center were kind enough to oblige! Neat! Good service and although I'm not a handy fellow all the time, would come back here again if I needed nails, wood things, a key made or spackley-stuff. read more

We've been getting our real Christmas trees from Home Depot for the last 12 years. We were very disappointed last year since our tree dried up within 2 weeks.. I am always careful to water regularly. When we picked up our tree this year, I told the guy working what happened last year and he said "yeah, we had lots of snakes in our trees last year and they suck all the water out". I guess it was not Home Depot's fault but we had to throw our tree out way before New Years Eve. And through Christmas we couldn't turn on the tree lights in fear of starting a fire. However, we bought another tree this year which is quite possibly the most beautiful tree that we've ever had. read more

See all

I ran into Mike and Angel talking in the appliance area and asked about fire pits. They said they did not carry yet but looked like I was just interrupting there conversation. Fixing to leave I asked a guy named Joe the same question and he took me right to them. They almost lost a good sale if it was not for Joe. Thanks Joe read more

Been standing in the appliance section, waiting to buy a fridge. The only associate in this department is to busy talking to people he knows, instead of either seeing what we need or trying to get someone else to help us. When we asked we were told he was helping these people still and could help us when he was done. The guy commented that it was rude of us to have asked if any other associate could help us. The associate Don gave the guy the military discount, even after he was told neither person ever served in the military. When informed that we needed a counter depth ( which is roughly 31.25 deep) he tried arguing that the 34.88 one was counter depth. He was talking down to us like we were idiots. read more

The Home Depot - Hardware Stores Near Me - Apopka, Florida

See all

Customer service is horrible. Managers are condescending and will talk down to customers. Corporate will blow you off when you try to make a complaint. I will never shop here or any Home Depot again. This veteran will only support Lowes! read more

Worst consumer experience of my life. We bought a dishwasher a month ago. After 5 screw ups by Home Depot - we were promised special accommodations. After another screw up by the store - we were told the special accommodations would not be afforded. We chose Home Depot - which was more expensive - to avoid inconvenience. They have been repeatedly rude to my wife and don't care - apparently - that their service warrants a 1 star review. Get your act together Home Depot. read more

Attempted to get prices and assistance for screen framing for my Lani. Nobody could help? Didn't know if there was a computer program for help. Lots of damaged materials Terrible customer service. Going to a diff location! Def not on there "A" game.. Having spent several e-mails ect with The supplier of there Aluminum framing for screening ect I'm finally getting answers ect. Will prob go into store to purchase but certainly won't ask anyone instore for help. Had to research information on my own and the store doesn't have the KSA of anyone to help formulate the costs read more

I am so done with this store. I tried to buy a door here over the span of 5-6 months. The size of the door was wrong everytime it came in. We were willing to pay for installation and everything. They ended up refunding us for the door and installation saying it was too much work. I also got yelled at today for sampling the spray paint because it doesnt match the cap. The attendant for the department was a crotchety old man. He yelled at my fiance and I in a threatening manner saying that the paint matches the cap, stop testing it. It was kind of embarrassing. I think he was in a bad mood and wanted to take it out on somebody. Anyways, I'm not shopping here anymore. I think they don't care for the business. They obviously dont need the money. read more

Avoid an employee at this location named Des. Rude, condescending and not helpful in the least. I will avoid this store completely in the future just to not have to deal with her. read more

This Home Depot location is exceptional! I love their garden section and the flooring department. Employees are always very helpful and ready to guide you in the right direction. They also have an area where they cut any lumber to your desire limit 2 per customer though. read more

See all

Purchased a Samsung refrigerator... the buying experience was pretty good! Don in appliances was friendly and knew what he was doing. He was a good representative for Home Depot. My only concern with Don is he never mentioned anything about a shut off valve requirement for the install/delivery. And I mention this because I would totally be giving a ONE STAR REVIEW for Home Depot's delivery crew/company because they were completely unwilling and inflexible! They refused to touch the shut off valve because it wasn't behind the frig... so My husband turned the water off (shut off valve) that was not in the location they preferred... and then they refused to install the refrigerator because of some 6 ft requirement about the shut off valve? Which really had nothing to do with anything once the water was off! The installers called their warehouse supervisor who tried to give my husband and I some lame excuse(s) but we had already told the delivery guys to just bring the frig in and leave it -- we would install it ourselves!! They had their supervisor on speaker -- I could hear her telling them to make sure to have us sign some stupid waiver about damages, etc. to our frig (which "we" had already disconnected because we are capable)! The entire delivery was a total cluster!! I'm not handy but my husband is... once they had left -- he took the already existing water line (in the wall/behind the new frig) and twisted it into the new frig... tightened with his pliers and turned the water on -- and DONE!! WHAT WAS THE BIG DEAL?? Please tell me why they couldn't attach-twist-seal and turn on water? It was not complicated but they sure wanted you to believe it was. Oh and BTW... as they moved the existing frig out of the way they left damage in my wall that I'm going to have to repair! THANK YOU HOME DEPOT DELIVERY! read more

The Home Depot - Damaged wall - Hardware Stores Near Me - Apopka, Florida

I just experienced the worst customer service. I've always preferred Lowe's across the street, but come here sometimes to compare prices and selection. Not again. This store will never see another penny from me. Save yourself the bother and go somewhere else. Places like this are why people shop online. read more

I had a really nice experience today with Home Depot garden department. Sherri and Chekwa were very helpful. Thank you!

Hello to the best Home Depot Manager, Ms. Dee Dee Flynt! I love Apopka's FL Home Depot, one of the best.

On a recent visit to this Home Depot my wife and I had an extremely positive experience. We ordered a pressure washer which was broken. The staff at Home Depot worked very hard to help us resolve the issue. Additionally, they showed acidosis customer service excellence with a recent purchase. I highly recommend this HD location. read more

Oh man, I'm not impressed with the customer service from this location. My in laws ordered our house appliances here and we can't get them delivered when we were told we would be able to. Needless to say, they were so upset, they canceled the entire order and then went to buy them all at Lowes. The other day my mother in law and I were in need of help when a teammate approached us. He was yammering away in the phone, came up to us and without even acknowledging us, he stopped and turned away from us and whispered into the phone that he needed to help a customer. My mother in law and I stood there for another 30 seconds, finally got fed up as he continued his call. My mother in law stormed off to find someone that would help us. I stayed behind, got this person's attention so I could get his name. I literally scanned his apron without saying a word to him. He asked if I needed something. I smiled and responded "Not anymore, Jay, just wanted to make sure I had your name." Guess who was suddenly very interested in helping me. Yes folks, that would be Jay, who was not only suddenly very interested in my existence, but seemed a little panicked, as he very well should be. I would like to point out that the older employees, esp the door greeters, very nice folks and they always make me smile. Jay? Not so much. I was so put off by him, once I'm finished with all this work on the house, I may well find myself with time to call the store manager. In the meantime, I shall Yelp and let Jay think he's gotten away with ignoring customers. read more

I use a handicap cart when shopping and had trouble navigating the store as associates left lumber in the middle of 2 aisles blocking them none of the items were in the location the store app said 1 item that was said to be available in-store was not, and I would have to order it online associates seem to be untrained on the location of items outside of their own department(the person that was most helpful turned out to not work there but was a vendor and knew the store layout himself, and the topper was I accidentally left a bag containing the nails I lost and the shut-off valve for a toilet replacement job I am doing at my home, and the store told me there was nothing they could or would do about it. read more

Wow!!! Today while working on two home projects, i made my way to Lowe's in Apopka. I was extremely disappointed with the engagement of their employees. After comparing price, which is higher than Home Depot across the street, coupled with the fact that their employees ignore he looking for items. i saw the same employee circle the aisle and not say anything. I was researching on my phone, products for my projects and comparing prices. She said, nothing. However, Home Depot employees were outstanding. The military veteran asked, if I need anything and gave direction. The electric specialist was able to help, but he page a gentleman to help with plumbing. Home Depot, you have my business from today on. Your prices are better. Posting this to Lowe's site, with one star. Sad but true. They wonder why their company fail. read more

Such a horrible experience beginning with the so called store manager, "Lonnie" to the kitchen cabinet installation specialist. We were tossed around and around like a merry go round to so many people during our concern. It took us many, many calls and calls to attempt to reach someone that could rectify our problem. We placed an order, we cancelled the order, our money was never refunded, even though we cancelled within one business day. Store manager ??? whoever "she" alleged "she" was, was horrible. NEVER do business with this store again. read more

My local Home Depot, convenient, close and the always have something I need. And if they don't, there's a Lowe's right across the street that probably does! read more

Something has happened in Home Depot lately. It used to be that the stores were disorganized, dirty and getting help was near impossible. The last few times I was in a Home Depot I actually liked them MORE than Lowe's. In fact, I think they may be winning me back. The store was nicely stocked for Christmas (unlike Lowe's who sells out of Christmas decor by thanksgiving) and they had tons of staff, many just dedicated to helping those shop the Christmas section. We even went back post-christmas and found several great items at half off. Staff seems fairly knowledgeable too. read more

The Home Depot - Hardware Stores Near Me - Apopka, Florida

The garden section feels very disorganized and half the time the plants look either overrun with weeds or in desperate need of water. The only plus is that I can easily find milkweed here. read more

I love this Home Depot. The staff is incredibly friendly and helpful. If you don't know what you're looking for, ask anyone and they'll help. I especially recommend Safety Bob. He's such a great employee. He walked around the store helping me find what I needed for a project. read more

We have lived in Apopka for over 10 years and I remember when this was basically the only thing out here... We wanted to purchase a tool box for my husband's truck. Went in and looked at one-- turns out it was the last one and a store model. Found a store associate (Andy L) and inquired about buying that one. He asked the size of our truck and said he might have something better and on sale. He measured the other box and then came out and measured our truck with us. He even offered to get the tool box down and let us fit it into the truck. Perfect fit and $80 off-- YES Please!!! The box was missing the hardware to install but Andy grabbed all of that for us ($2!) and off we went, I will forever be loyal to this store-- this is only one out of many amazing experiences we have had here- and I'm so thankful for their great customer service. Store is always clean and people are always friendly. Thanks guys!! read more

30 DAY GUARANTEE TO TAKE ADVANTAGE OF PROMOTIONS IS DECEPTIVE!! I bought a refrigerator a couple of weeks before labor day. I was told that I could take advantage of any promotions made available within the next 30 day window. 2 weeks later there were two great promotions!! A free stand up freezer and $100 off. When I asked to take advantage of them they said that they have to cancel my order and re-order. My delivery date went from Sep 9 to Oct 29. DECEPTIVE AND UNFAIR!! read more

Greg in Flooring is one of the best workers I have ever met! Extremely helpful and so nice/kind... wish more people treated customers like he does! He is the reason I will continue to go to Home Depot vs. Lowes across the street! lol read more

Chelsea in the Flooring department was outstanding! Highly recommend due to her service, as well as the Manager of The front. So much better than Lowe's in Mt Dora.! read more

This is a pretty good place to shop but, has its issues like most retail stores. Not enough people to help you and do not go out of their way to provide you with service . I had one good experience there with the electrical department and that is it. I like the online service and lockers they have for easy pick up. read more

Be careful! I was just there today looking at flowers. Their outside display of Dipladenias were full of Aphids. I wasn't sure what they were at first. Took a photo and looked them up when I went home. I called the store and let some one in the gardening department know. They thanked me and said they would take care of it. Just wanted to let people know so they check their plants well before purchasing. I bought plants from here about a month ago and everything has been great. Maybe a bad shipment? I'm only giving the 1 star because of the bugs this time. I feel like the plants should be checked for bugs before being sold. My other experiences have been great. read more

See all

This is my favorite Home Depot to shop! There's another Home Depot closer to my home but I'll drive a little more Just for this one simply because it is Clean, Organized and not too many shoppers on some days which is a plus for me because I don't have to wait in line to get in the store like other Home Depot stores because of the coronavirus. read more

Home Depot sold me a refrigerator and when it was delivered it had the wrong freezer handle now I've been sitting with a brand new $2000 fridge with no freezer door handle for 5 days and Home Depot has not taken a Single step to right this wrong. They even had the nerve to suggest I call the manufacturer directly. I placed my order on HomeDepot.com but figure this store got credit for the sale. I need someone with some Sense to step up and make this right. Anybody listening? read more