Went to this salon for the first time to treat myself to a salon cut and color as I had been…read moreDIY'ing it for over a year. Did not know what to expect, just knew I wanted my hair colored and cut and shaped into a short bob. The stylist was running about 15 minutes late when I got there on time, but did not realize she had another client that was taking a substantial amount of time to bleach out some old color and then to apply new color. Needless to say, a color and cut took over 3 1/2 hours! It would have been appreciated if there was an "I'm sorry for running behind", but there was no acknowledgement of how late she was running. Very disappointed in the cut which was not tapered nor short enough. The color was ok, nothing that can't be fixed somewhere else. I'll probably find a salon now, rather than waiting when another color is needed to get the hair cut I wish I had received. I had a feeling when I walked in and wasn't greeted that I wouldn't be happy. Wish I listened to that feeling!

After years of trial and error with different stylists, I believe I've finally found the one I want…read moreto see regularly. Awilda was accommodating, understanding, and very informative. She is beyond talented. I'll be going back for a trim and excellent conversation. The reviews are what caught my attention, so I hope mine does the same for someone else searching for the right person to assist in the change they crave. You won't regret it ‍

Mary also did my hair. We only looked at two pictures and had a brief discussion, and she…read moreunderstood what I was looking for. She worked quickly (as in an effective way). And I LOVED my hair! This is not something to be taken lightly as I literally had about a foot of my hair chopped off. It looked wonderful and I felt like a goddess. Her assistant (or whatever she was) was also very friendly and pleasant. I will be patronizing this hair salon and shunning all others from now on.

Highly recomment. Clean, bright atmosphere with high level stylists. Annie is always on time and…read morethe results are a beautiful, easy care very stylish cut! Thank you A Salon!

I love my girl Kerri. She always makes time for me with my difficult schedule and does an…read moreunbelievable job and if she is on vacation or out for a period of time all the other girls are pretty awesome that have done my hair to help Kerri out.. Alana, Liv and Maria rock too, the 3 of them have all worked their magic. i have never had Lindsay or Kelly but i watch them always mixing their magic and doing amazing things also.

MY HAIR IS DESTROYED and I was intentionally charged in full for the complimentary service to…read moreremedy it. Maria, the owner, blatantly lied and took advantage of me and the salons "color specialists" completely destroyed my hair. After receiving my haircolor service I was extremely disappointed with the result & reached out to my hair stylist, Olivia, to voice my concerns and she said it was an easy fix, but it wasn't as her attempt made matters worse. Maria said she just wanted me to be happy and offered a consultation with a senior stylist, Alexa, in addition to providing a complimentary at-home hair care product to help with the damage. I initially requested a refund, but Maria stated that due to the time that had elapsed a refund wasn't optional. To be clear, this timeline was created by the salon as I reached out immediately and my boyfriend's mother had to reach back out to Maria about 5 days after leaving a detailed message with no call back. I went to the consultation with Alexa. After 15 min. Alexa was ready and we discussed and agreed on a plan for a complimentary partial lowlight to add dimension back into my hair. She stated I would need to pay for the highlight portion on my roots because too much time had passed. I scheduled the complimentary lowlight and held off on the root highlight touch up, to allow my damaged hair to grow out. At no point had anyone taken responsibility or apologized. Before I left I mentioned that the owner was going to leave a product for me to help with the damage, so the senior stylist showed me a specific product and explained how beneficial it would be for my hair. She said she'd be right back, then came back with 2 trial size mousse products, that were most likely freebies with their order, and were completely different from what she had recommended. She said she didn't have any of that product in the back to give to me, but I could purchase it if I wanted to. The stylist I was scheduled to see for the complimentary lowlight was pregnant and ended up having her baby. Without my consent or knowledge, I was scheduled to see Olivia, the hair stylist who caused the damage to my hair. I was made aware of this when I called to confirm my date and time and this is when they stated the date/time with Olivia. I expressed my concerns and stated I wasn't comfortable seeing Oliva, so they placed me with a different stylist. After many months had passed (approx 4 months) the appointment finally took place, there was zero sense of urgency on the salon's end to rectify the situation. At my color correction appointment, and before the stylist began, I confirmed if what she was doing on my hair that day was included in the complimentary service that was discussed, to which she replied back with, "yeah yeah". At check out I was charged the full amount for the service plus the product I was buying, so a total of $145. When I questioned the charge and asked for the breakdown the person checking me out yelled over to the stylist who did my hair asking what she did on me, to which she stated, "a partial lowlight". I reminded the person who was checking me out that the service was complementary, then she stated that the amount would be taken off the cost of the product I purchased, the $15 shampoo bringing the charge down to $130. I was so mortified I just paid and left. My hair was left looking the same and was now even more compromised from the incompetent & amateurish "Color Specialists". The shady behavior by the owner is beyond disgusting, unprofessional and completely childish. I am now being seen at a salon with extremely experienced stylists, who were all mortified over my experience and the extensive damage to my hair. Hard lesson learned, but I'm at least in the best hands now and on my hair repair journey.

Michelle does a fantastic job with cuts, colors, and styling. I leave the salon feeling 10 years…read moreyounger! I used to drive into NYC to get my hair cut but then I found Studio One in Longmeadow, MA, and I am so glad. They are getting more and more popular, so book now, don't wait! The studio is beautiful, I feel myself relax the moment I step in. And after Michelle massages my scalp, I am in heaven. Treat yourself!!

We just moved to town and I was really nervous about finding a new hairstylist. I was looking to…read morecover my sun damaged, swimming pool hair and the new grays around my face. Marissa, and the owner, Michelle, suggested this warm shade of brown to complement my skin tone and I could not be happier! It came out so pretty I did not even want highlights. She listened and gave me plenty of time during the consultation to talk through different ideas. I also got new side part, wispy bangs I have wanted to get for two years and they came out beautiful as well. I am definitely a new customer of Marissa's and would highly recommend her and this salon! Thank you again!!

My hair was shoulder-length. I showed her a picture of what I wanted, and this is how I walked out…read more Do I even need to say more?

Needed a manicure for a model job and I wasn't impressed with any of the other business on yelp…read morethat I could see. I actually use to get hair cuts here when my grandma worked so when the business popped up I decided to come here no second guessing. I also booked a pedicure as I needed my feet pampered from a good ski season. I was pleased with both services. I have had plenty of pedicures and this one was ok. Water could have been hotter and certainly could have used a stronger foot massage. The chair was comfortable though. Manicure met my needs. Clean hands and nails. I work a warehouse jobs to they can get beat up so was nice to get them pampered. It's a nice place. Definitely worth a visit.

I have been coming to Renee' for several years. I like the fact that this is a smaller salon where…read moreyou can go and feel like you are visiting a friend rather than paying for someone's work. She makes her services blended and affordable. Several times she offers Additional add-ins like eyebrows for men or women, style, or some other fun thing without charging extra. This is the kind of place people are looking for that they might not know is out there. You never feel like you're walking out of there like you are paying too much. I know many men who have come to the salon because she has a natural knack for knowing how to give someone a good haircut, especially if they themselves do not know that they need a good haircut. Ladies, you know what I'm talking about.

I have been going to Renee for about a year now, and she is wonderful. I only get a haircut every 2…read moremonths or so, and every time is a delightful experience. She gives an efficient and consistent haircut every time, and the best part is she is fun to talk to. Her relatable personality makes it an even more pleasant and she is very professional! Not one complaint, keep up the good work!

One Sentence: Not for everyone, but if you try it, you won't regret it!…read more I will start by saying I can be VERY fussy when it comes to my hair (as most women are), but I was completely blown away by Ann Marie's talents and results! I have actually gone 3 times, twice for my hair color, and once for a pedicure - all three experiences were great! Ann Marie is a bubbly, and lovely, she's always smiling, and really takes the time to listen to what you want, what you're looking for, and takes the time to explain what she's going to do! Both times I've been for my hair, I've had dramatic changes, and she's helped my achieve both looks, and I've come out with a big smile across my face (I'm still wearing my last time). Some may be put off by a couple of things. Firstly, the consultation, if you're anything like me, hair appointments are difficult to make, and to have to book a consultation FIRST, it felt like I was wasting my time - turns out, NOT - It really gave Ann Marie the knowledge she needed, and my hair turned out better than I could imagine. Another drawback, for some, is that Ann Marie works one-on-one, and going to the salon isn't a 'girl's day'. Honestly, if that's what you're looking for, then I wouldn't really suggest Ann Marie. She concentrates on YOU, and that's what I love :) Needless to say, I am sooo grateful that I found The Loft, and Ann Marie. I will never have to find another colorist, and this makes me VERY happy!

Hand down the best extensions in town! So grateful to have found such an oasis that dishes the best…read morehair. Can't wait for my next appointment!!!

Amazing staff and place to get your hair done. Always feel comfortable when you arrive. Great…read moreselection of hair products. Tori always does an excellent job with my color and style. Sit and relax with a beverage and be prepared to be pampered!

Top Notch Salon. I am a new client to Jen Picco after a hair disaster from my previous salon. I was…read morevery nervous to find a new salon after my previous experience but Jen was not only empathetic to my situation and sat and listened with patience but also was completely professional explaining what options were available. We discussed a game plan to get my hair back to healthy and made me feel as if we knew each other our whole lives. There is nothing that makes you feel more important than a stylist who understands you and treats you like family. HIGHLY impressed. My second visit a month later was just as great as the first. Her knowledge is extensive, she doesn't make empty promises, treats you professionally and personally. Absolute 5 star service. I met two other stylists on my 2nd visit and they too were just as kind and welcoming. I cannot say enough about how impressed I am with this salon. Total pampering, total package, total professionalism.