I went here during the pandemic and they are following proper safety guidelines. I felt very…read morecomfortable during my 2+ hours of balayage and cut. I'm new to this area and decided to give Brush a try to get some color to my hair. Shelly was my hair artist and she did an excellent job! I was somewhat indecisive but gave her an idea of what I was looking for, and that was enough to get her mixing the colors and do her thing! She is very talented and definitely experienced! Lots of good convos during my time w her. Staff was very courteous. I will definitely suggest giving Brush a try, and certainly go back here.

Shelley, is wonderful, I would never let anyone else cut my hair…read more Everyone that works there is so nice.

First time visiting the salon for a Deva cut. Worked with Aimee and could not be happier with the…read moreresults. Aimee was very professional and kind. She's definitely my go to stylist going forward. The salon space is clean and modern. The woman at the front desk was very attentive and offered me a drink a couple times and wanted to make sure I was comfortable. The best part was the wash sink chairs had massage. That was heavenly!

I actually really like Josie, the young lady who did my hair. She was attentive and kind and…read morewilling to fix anything I had issue with. Normally, I don't ever come back to a colorist with issues, so this was a first for me, but I was glad to work with her to fix it. The management was awful from the start. I called to make my appointment and she had me tell her what I was having done. I have no idea, I don't know the different color techniques or what I should have done. Turns out they wanted to know how much time I would need in the chair. I would have no idea. Then I had a serious issue with the color itself. The front is brassy blond with odd root lines showing and the back is almost a white blond. But I was happy to go in for a fix. Management called me prior to my "fix it" appointment and I was grilled demanding to know my entire hair color history over the phone, I'm not a colorist so I had no idea how to explain it or what I was going to need to have done to fix it. The I was accused of being unhappy with what I told the colorist to do. Huh? If a customer is unhappy and kindly requests a fix, why didn't she have me come in and evaluate herself, rather than grill me over the phone? Turns out she was concerned about how much time I would require in a chair, again. Also, she informed me that I'd have to pay for the blow out after it was fixed. I am supposed to walk out with wet hair and assume the color looks good? She explained you weren't happy with the color, not the blow out. So, you have to pay for the blowout. WHAT? The tone used, the excuses, the blame the customer attitude and my hair still isn't the way I'd like it.

Mary also did my hair. We only looked at two pictures and had a brief discussion, and she…read moreunderstood what I was looking for. She worked quickly (as in an effective way). And I LOVED my hair! This is not something to be taken lightly as I literally had about a foot of my hair chopped off. It looked wonderful and I felt like a goddess. Her assistant (or whatever she was) was also very friendly and pleasant. I will be patronizing this hair salon and shunning all others from now on.

Highly recomment. Clean, bright atmosphere with high level stylists. Annie is always on time and…read morethe results are a beautiful, easy care very stylish cut! Thank you A Salon!

Amazing staff and place to get your hair done. Always feel comfortable when you arrive. Great…read moreselection of hair products. Tori always does an excellent job with my color and style. Sit and relax with a beverage and be prepared to be pampered!

Top Notch Salon. I am a new client to Jen Picco after a hair disaster from my previous salon. I was…read morevery nervous to find a new salon after my previous experience but Jen was not only empathetic to my situation and sat and listened with patience but also was completely professional explaining what options were available. We discussed a game plan to get my hair back to healthy and made me feel as if we knew each other our whole lives. There is nothing that makes you feel more important than a stylist who understands you and treats you like family. HIGHLY impressed. My second visit a month later was just as great as the first. Her knowledge is extensive, she doesn't make empty promises, treats you professionally and personally. Absolute 5 star service. I met two other stylists on my 2nd visit and they too were just as kind and welcoming. I cannot say enough about how impressed I am with this salon. Total pampering, total package, total professionalism.

New to the area so I was pretty nervous finding a new hair salon. I wanted to completely get rid of…read moremy "ombré" and that's hard to do- especially at a new salon. Stephanie KILLED it! I asked to do a FaceTime consult and she happily agreed and we discussed what I wanted to do with my hair. I gave her my card to hold a deposit and booked my appointment! Obsessed is an understatement, I looooove it! Everything was pretty clean inside, she took my temperature before sitting down and asked me a couple of questions. I will be only coming back here to get my hair done :) Attaching a before and after!

Didn't see any coffee or bagel/danish but it's still a great place, nice, clean & spacious…read more Stephanie did a great job on my haircut & the price is good too, will definitely come back again. For all the years I've been going to Chen's garden, never realized that the next door is actually a hair salon. The name is subtle & classy, but for oblivious folks like me, a sign that says "Haircut" works best, lol.

For my first experience to a salon was really great & the work environment was very nice & I I was…read morevery happy with my service from one of the professional stylist Amanda for my Men's haircut. She was really good to me and I enjoyed her company & service.

Lovely Aveda Concept salon--not the noisy atmosphere as in most salons. This was a spa experience…read moreat reasonable price points. Safe, easily accessible parking. Color plus cut and glossing with Amanda--very pleased with the outcome! Booked another appointment for 5 weeks. The owner Michelle--was lovely. Highly recommended!

My girlfriend and I got an appointment (Hair cut for me, dye and hair cut for her) and she was…read moreFANTASTIC! Fantastic vibes with the entire room being decorated with that cool thift shop aesethic with a story behind each thing on the wall. My cut came out great, and my girlfriend got what she wanted with the hair dye along with plenty of advice for how to care for it / what it will look like in the future. 10/10 and gained a life long customer

I requested an appointment with their online booking site for hair color, cut and highlights that…read morewas set for 1.5 hours. I got an email and text confirmation and several reminders up to the day of. Just 2 hours before I got a message from Taylor that she just got notified of my appointment, and wouldn't be able to take me because it was double-booked but I could rescheduled for another day. I asked if I could be compensated in any way because of the inconvenience and was offered $5 off. I said that I was hoping for more considering I had gotten several email and text confirmation and reminders from their service and was being canceled last minute. Taylor proceeds to say that it wasn't her fault and that it was best not to take me on as a client since we couldn't agree, making it like I was in the wrong with her not caring about what happened. This is how a potential new client is treated over a situation caused by the company booking system. I don't recommend them because of the booking error and the completely bad customer service handling it: 1) not taking accountability by offering any compensation, 2) only giving a minimal amount of a discount after being asked, 3) and then canceling appointment altogether over not wanting to compensate more but putting it on the customer for "not being agreeable".

I recently moved back to the area (I had been living in NYC for the last 8 years) and was looking…read morefor a new salon to go. I needed a cut and color and after reading the reviews on yelp I decided to try Serenity. I have to admit, I was nervous. I had been seeing Senior Stylists at some of the top salons in NYC so I wasn't sure how I this was going to go. Channel is the stylist who helped me and she did an AMAZING job. The color matched perfectly, she cut my hair exactly how I wanted it done, and she gave me a very cute blow out which I am happy to say lasted through the night and I am still rocking today! I felt like Channel really listened to me about what I wanted. I cant wait to go back to her in July for a gloss on my ends and a touch up. The salon itself is decorated nicely and is very clean. All the stylists and receptionists were very friendly as well. I wasn't pressured into any additional services and I felt very "at home" at Serenity. I am excited to try the spa out next! I would HIGHLY recommend this salon (and Channel) to anyone looking for a great place to go.

I made an appointment for a Brazilian wax and was set up with Sarah. I have never in my life had a…read moremore horrific experience. The room that the waxing took place in was dumpy looking, there were water marks all over the ceiling and the entire area seemed unsanitary. The aesthetician did NOT know what she was doing whatsoever and the waxing was extremely painful. She was ready to tell me that I was finished after 40 minutes of pain when I realized that the waxing was not complete. She admitted to me at the end that she was "sucky", left me with wax everywhere and did not offer anything to soothe the pain. They still charged me half ( like they were doing me a favor). The manager called me to offer for me to come back at a different time for another one. (Who in there right mind would ever ever return after being put through this). It took the management 2 weeks to refund my $ and I was in touch every day until they did. I would NEVER recommend this place to anyone for anything. Do not go through the misery I had to.