I have been going to Mind Body & Skin for years for my eyebrows waxed and only trusted the owner Jenna to touch them. I also got an occasional facial and massage done and both services always exceeded my expectations. I recently had my eyebrows waxed by Kaleigh several times and she is amazing!!!! I am very selective on who I allow to touch my eyebrows and her ability to be consistent each visit with the end results and be able to have a conversation with her customers at the same time is real talent! I never have to check my eyebrows when she is done because she is that good! I would recommended Mind Body & Skin to anyone because not only is the owner extremely friendly, she is passionate about her business and takes pride in the services that her clients are receiving by only employing talented staff. read more

I visited for the second time, and every time I feel at ease. The place is very relaxing, and Jennifer is very professional and attentive. If I lived here, I would visit more often. Very relaxing read more

I have been here a couple times and have taken my mom here as well and we both loved it. We have both done massages and facials and they were wonderful. You can easily make an appointment online or call them to make one. They actually take their time with you and make you feel relaxed. I will be back here again. read more

Superb service! Jen was great. Atmosphere was professional and relaxing. I will definit go back.

Gina did an amazing European facial. I highly recommend this business. This business offers many different services and does a great job.

Gina and April were amazing! I had an aromatherapy facial and a massage and both were out of this world. Their skills are exceeded only by their customer service. Recommend highly! Kris O read more

April's massages are the best!! She's so consistent and knowledgeable and she remember's what you do and don't like!!

I have been getting Brazilian waxes with Angela for about a year or so. She is gentle and thorough. She always runs on time and makes you very comfortable. I have referred friends to her. read more

Best spa in western mass for anything!!! Gena is an amazing women and an absolute goat at her craft. Originally started going for waxing but with such incredible staff I received many of their other services from reiki to massages!! Great prices for amazing services & staff, such a cute spa! read more

Sorry for the tardy review! I just moved to MA and was shopping around for an aesthetician. I lucked out and found MB&S. The service was exceptional and I left refreshed and glowing!! read more

Did an all day spa day with massage, facial, and mud wrap. The day was wonderful and relaxing. I will definitely be visiting sooner rather than later. I feel so relaxed! read more

Very satisfied with my services here! I came on a Sunday for a little pampering; I got a facial, a massage, and some sort of foot treatment. A quick rundown: I was able to book my services online which I really liked- I hate talking on the phone sometimes. I did need to put down a small deposit but I was ok with that. The prices are really good for the services you get. I think they have packages that make things even better so check the website for those. The spa is in a converted home, and as other reviews have mention it's super cozy. They lock the front door between services, which is nice because you wont hear anyone talking in the "lobby". There isn't much parking (just for two cars I think) but that's ok because I don't think they take more than one person at a time anyway. The Facial: The facial room was painted a calming lavender color, it smelled nice and they had some sort of new age music playing. Angela did my facial- she was very gentle and I think did a great job. She talked to me but was not too talkative (this is a major pet peeve of mine). Along with the facial they put my hands and feet in plastic baggies and then covered them with heated mittens/ booties. I'm not sure if that happened because I got the foot treatment or if this is normally what they do. The Massage- This was in a different room, cant remember the color or anything but was bigger than the room I got my facial in. Also had new age music playing. Sara did my massage and did a really great job too. It was a little intense but that was my fault for not speaking up (she did say if it's too hard let me know). She didn't chat with me at all (other than to ask if I was ok or to ask me to shift) and that suited me just fine! Sara also massaged my feet and it was AWESOME. Again, I'm not sure if they normally do this or it was part of the foot treatment. Overall- I had a really good experience here and would return and recommend. read more

I had to jump through hoops and fill out all kinds application just to go get a gift card then after that they want me to jump through more Hoops waste of time and money read more

I went in for an Express Facial with Gena. She is awesome! Gena knew my trouble spots and recommended I do the exfoliating facial vs. the hydrating facial. After our session she had a great recommendation for the next facial that would work best on my fair skin, which is what I need! I'm looking forward to coming back next week for a chemical peel and feeling great! read more

I had my best massage EVER with Marci yesterday. She is very knowledgeable and is happy to share that knowledge to explain why certain muscles hurt. I need to exercise more and Marci shared exercises that will help my problem areas. Jenna has waxed my eyebrows for years and has done an outstanding job. When she was on vacation recently, Gena filled in and again, I was very pleased. read more

I have gone to Mind Body & Skin a handful of times and I have always had a great experience. At my appointment this past Wednesday the staff went above and beyond. I had a waxing appointment with Angela at 5PM. I was coming a distance and traffic was AWFUL! I called to apologize and the receptionist was so empathetic and accommodating. I finally arrived at the Spa at 5:45. Angela was in another appointment but I waited. Even though Angela was completely booked solid AND it was totally my fault that I was late, she still managed to work on me. I never once felt like a burden or like I was being rushed. THANK YOU Mind Body & Skin for going above and beyond for your customers! Thank you Angela for being so kind! read more

I had facials from Gena and she is the best. She knows where your trouble spots are and know your skin type right away. Very relaxing and getting my face look good! read more

Fantastic experience. Booked a wax online with Angela. She was wonderful! She made a not so pleasant treatment easy and as painless as it can be. Looking forward to checking out additional services offered. read more

I bought my grandmother a massage from Ana as a Mother's Day present and she had a fantastic time. My grandmother is recovering from a recent stroke, and Ana made sure she wasn't in pain and even helped her get dressed after her appointment. I'll absolutely be making another appointment for my grandmother in the near future. read more

Update 8/2/13 I have continued to go to Mind, Body & Skin for my eyebrows and have added body waxing. Quick and no fuss. Jenna is very good. I really won't be going to anyone else. ***** Update 12/20/12 Again a great eyebrow wax. My eyebrows are exuding the most beautific of holiday amazingness thanks to the artiste known as Jenna. ***** Yeah, so my eyebrows continue to rock. Had Jenna wax my eyebrows a third time and have my fourth appointment already booked. Please note I drive FROM ANOTHER STATE, about a 40 minute drive, to have Jenna do my eyebrows. I live in an area where there are probably two dozen salons and spas within a 10 mile radius of my home. When you find someone this good, you don't ask questions. You. Just. Go. ****** Update on 9/28/12 Jenna did a great job on my eyebrows again. No one but Jenna will ever touch my eyebrows again. She's got the touch to make you look SUPER. ******* The spa is easy to find with a large sign out front. Services offered here are massage, facials, waxing, Reiki, manicures and pedicures just to name a few. Upon walking in, you find yourself in a cozy, well-decorated, relaxing setting. After a rather bad threading incident that left my brows lackluster and depressed looking, Jenna offered to shape my brows for me. They used to be things of beauty, my brows, but too many encounters with overzealous waxers and threaders had left them anything but. I laid down on a comfortable pillow-top table as Jenna carefully applied warm wax to my eyebrows. She plucked a few stray hairs that the wax couldn't get to. The entire time, we had a nice chat. Jenna has such an easy, laid-back manner about her which makes her ideally suited for the work of an esthetician. I can see why she owns a successful salon with several employees. I emerged with lovely shaped eyebrows. I kept looking in the mirror, fascinated that these were "MY eyebrows". I could have wept in relief and and hugged Jenna in gratitude that something so simple and quick could make such a difference. Alas, you need a truly talented "artiste" of an esthetician to get your eyebrows looking this good. Are eyebrows one of the most overlooked and undervalued part of one's face? Yes. Can a $13 dollar, quick, near painless, spa treatment make a huge difference? Yes. This experience at Mind, Body & Skin has got me hankering for more self-care offered in this relaxing environment with the charming and calming Jenna and her wonderful staff. Get thee to Mind Body & Skin, post haste! Tell Jenna I said hi. :) read more

Edited: following my review I was contacted by Jenna, the owner/operator. Based on our phone conversation I am temporarily removing my review until I can schedule another appointment. read more

Super cute and cozy place. I've gotten waxed by Angela, and she is as delightful as can be. Very nurturing. She is also meticulous in that she doesn't rush things, and she looks over the area again to make sure she didn't miss any hair. She will also have you look over the work to make sure that you're satisfied. You can tell that she takes pride in making sure that the job is done well. She is also informative as far as the whole process. Would definitely recommend this place, and I actually got my friend a gift certificate here! read more

Quiet and quaint location. Had the mud therapy body mask. Before even the treatment started, was given the choice of which oil scent I wanted for after the mud removal. Mud portion was soothing and relaxing, wrap felt so good, almost fell asleep. While in the wrap, Kayleigh gave an amazing head/temple massage. After the mud was removed, enjoyed a full body massage with the scented oil I choose earlier. Kayleigh did an incredible job, and would definitely recommend Mind Body & Skin. A++++ read more

Jenna is amazing! She does a GREAT job on my eyebrows and lip! I love seeing her every time! Friendly and treats her customers well. She takes her time and knows exactly what she's doing! read more

My mom had an hour full relaxtion massage. She told me she loved it!!!! She highly recommand this place for massage!!!! People were so nice and welcomed us. read more

Mind Body & Skin - Day Spas Near Me - West Springfield, Massachusetts

Angela was great Had an Express Facial It was an amazing facial and her customer service is outstanding! Would highly recommend read more

I was experiencing 7/10 pain of my infraspinatus muscle for four days and the pain was not getting better, so I made an appointment with Amy for a deep tissue massage and she was AMAZING! Before we started, Amy asked me what had been going on and went into detail about her approach to help alleviate the muscle pain. She was kind, caring, and made me feel comfortable. Not only did Amy work on my trigger points but she also identified and alleviated pain around the surrounding inflamed areas as well. The next day after the massage, my pain was significantly reduced (now its more of an aching sensation) and I can actually proceed to do daily activities that were difficult to do the previous day (slow and steady)! I highly suggest making an appointment with Amy, she is super sweet and talented! You won't regret it! :) read more

I went here recently for a facial. Brianna was terrific! I was so relaxed, and my skin felt great afterward. I will definitely be returning!

today i went to get my back waxed from natalie. She did the best job that anyone has ever done. She was very gentle and I felt no pain from it at all and my back was hardly red. She was also very personable which made the experience that much better. I highly recommend going to natalie read more

Went in today with my mom and I had my very FIRST facial ever. Everything went beyond my expectations. Needless to say I have very problematic and acne prone skin and Jenna made me feel comfortable and recommend how I can help my skin. She was very informative and did not make me feel embarrassed. I will definitely be returning. Me and my mom both got European facials but the products used were tweaked to our different skin types. It was very nice and we felt amazing for the rest of the day. I recommend everyone go here. I could tell Jenna was hard working and really cared about her clients. That is something you will not get in a big corporate spa. Support your local businesses! :) read more

I got a facial with Kelly and she was wonderful! I went home feeling very relaxed and my skin looks great! She also did my eyebrows which I was very happy with. I will definitely be returning!! read more

Jenna does the best brows! She is literally a brow pro, she always transforms my brows so well. I always leave with amazing brows thanks to Jenna! read more

Diane R I have had a few facials but after I had one from Valerie I knew I would be back. She is friendly, caring and does a wonderful job. She makes my day after having one of her facials. Please give Valerie a try you won't be disappointed. read more

Great place for a massage. Get in with Sara if you can. I can almost always get an appt for the next day and they are always on time waiting for me. Sara works wonders and I always leave feeling refreshed and better!!! read more

Do yourself a favor and go here! The TLC that Adreana and Sara showed my body was amazing. I had the Stress Relief package, amazing full body experience ...can't wait to come back! read more

Nicole is amazing--super knowledgable, thorough, and did an amazing job with my sensitive skin. She makes you feel very comfortable and takes great care of her clients! She also did an awesome job perfecting my eyebrows--quick and easy! I highly recommend Nicole! read more

First time coming here and i love my end results for my first eyebrows waxing. Almost got lost in the process of find this place lol but it was worth it. Definitely will be back read more

Such amazing group of ladies here! You instantly feel relaxed when you walk in, and beautiful when you walk out! Highly recommend it!

I have been going to see Jenna for several years. She is the BEST!!! I have gone to other skin salons for facials, and there really is no comparison. If you want to have a good facial, with great advice about your skin and how to get it healthier or keep it healthy, do yourself a favor, and go see Jenna. You won't be sorry. read more

Love this place. Jenna does a great job and truly cares about her clients. I feel comfortable and relaxed each time I visit, whether for a facial or a simple eyebrow wax. I wouldn't go anywhere else! read more