Amazing customer service and very knowledgeable team here! They did some stuff on my Glock and I'm…read moresuper happy with it!

Cerakote service review: I've been wanting to turn my Smith and Wesson MP 2.0 FDE and Beeeft…read morehandled it. The price was right, the work was professional and the turn around was fast! If you need an item cerakoted, forget the rest and go to the best...Beeeft!

.BEWARE: I made the mistake bringing a valuable CD Box Set to them and they switched it out with…read moreused CD's and it was missing a lot. It was unopened and I had it over 30 years. They are scanlous thieves.

Both Pawn shop and Firearms people are first rate!!!! Highly recommend them. Very friendly ,…read morepatient and knowledgeable!

Excellent customer service, knowledgeable staff. Great selection of gear and firearms.read more

Really happy with the service and products I received from .308 industries. All the people I met…read moreare professional and down to earth. Enjoyed and appreciated some of the different training they were to help provide. I found it informational to learn about life saving skills and how to treat trauma. They're able to help me last year and recommend a Holosun EPS Carry optic for a green got I was looking for. Shout out to Julien who's was also able to special order me a base plate to fit my Springfield Prodigy. Been a happy camper ever since and able to get my shots on target even faster. Will definitely be a returning customer. Haven't lost a "duel" since.

I normally don't go to Turner's because the one closest to me is too far away. However I happened…read moreto be in this Turner's for a PPT and it was a great experience. It's in a plaza next to a fairly famous ice cream place so parking can sometimes be difficult but if you look around you should be able to find parking not too far away. When you go in, someone at the front counter would typically greet you and if you are going for the gun counter, make sure you take a ticket at the front entrance. The people working there seem to actually like their job and are fairly friendly. For PPT the seller has to inform the manager to clear the gun, they will give you a tag afterwards. And the overall process is fairly painless. They don't try to make it hard even though they really don't make money. The pickup is the same process and both the person who started the 10 day and the young girl who helped me at the pickup are efficient. Overall there is nothing bad to say except sometimes you do have to wait a bit when it's busy but the ticket system is fair.

This place is honestly just strange... From the moment we walked in, the experience felt awkward…read moreand unwelcoming. No one greeted us, acknowledged us, or even seemed to notice we were there. If it is your first time visiting, good luck. You will just be standing around confused because no one tells you that you are supposed to sign in at a kiosk that is tucked away with no signage whatsoever. Like other reviewers have mentioned, we stood around for at least 30 minutes. We made eye contact with multiple employees, and not a single one said something as simple as, "we will be with you shortly." That is basic customer service. One employee was completely focused on making a gun sale and acted like nothing else in the store mattered. A female employee was helping a male customer while carrying on side conversations, clearly in no rush to acknowledge anyone else. Overall, the staff made us feel invisible and unwelcome. I would never return to this place or recommend it to anyone. It is disappointing that management or ownership does not seem to prioritize training or customer service. If this is what is allowed to happen on the floor, it reflects very poorly on the people running the store. Huge letdown.

Cobra Tactical is awesome! Scheduling can be a nightmare for me because my schedule is…read moreunpredictable. The team at Cobra Tactical went above and beyond to accommodate my schedule and set up private training for me. Prior to my training session, I sent Naomi a list of ammo and other items that I wanted to purchase for the session. When I arrived, Naomi already had my entire order perfectly organized in a box and ready to go. I was super lucky to have Dave as my instructor. The class session was very informative and focused on topics that actually mattered. The range session was really where Dave really separated himself from the pack. Training sessions that I have previously done with other instructors were very basic and focused on standing still and aiming at a paper target. Dave takes a much more tactical approach. By the end of my training, I felt very comfortable drawing from a holster and shooting while moving, even with distractions. This training was worth every penny. I can't wait to do more training sessions!

All staff members are friendly and supportive. Atticus was very informative and professional…read morewalking me through all the required paperwork. I appreciate having all my questions answered with suggestions providing other helpful alternatives. I really appreciate the size of this store as a proud veteran support local veteran-owned businesses. All in all, Cobra Tactical made my purchasing experiences simple and highly recommend. Rick

Precise Armory was recommended to me by a couple of employees at a local range…read more I called PA to get pricing for stippling and slide cuts, was asked to email pics of any specific design I wanted. I got a quick reply with some quotes and set up an appointment to drop off the frame. I was told stippling will be done within two weeks (unlike some other places that told me 4-6 weeks). After ten days I pickup up the frame. Very happy with the work, pricing is fair, and turnaround is quick. I highly recommend Precise Armory for your handgun customization: slide cuts, porting, stippling. Shoutout to Edgar and Harley for their top-notch, friendly customer service.

Customer service. This place is very hot and cold. One time everyone is cool. Next time sorry were…read moreto busy to do ppt... Or you ask to order a lower for sons Xmas present and oops I forgot to do that for you. Or Can ai have a action shipped to your store, no we are not doing that because other people are idiots... Just piss poor imo

We stopped by here to get my husband new shoes. Quite a few he was interested in, they didn't have…read morehis size. He was able to find one he liked, and they had it online. They were able to do a price match and have it shipped to our house. Isaiah was really helpful and provided excellent customer service. 11/25/25

Was told by an employee I could get multiple of something and when I got there they changed their…read moremind. Not professional at all

I have thought long and hard about posting this review. I truly am a huge supporter of any local…read morebusiness, but the end result was too disappointing. I have to leave this review. I try to support small local businesses whenever I can, especially ones in my own neighborhood. In early January I stopped into Addax Tactical while I was out riding my e-bike with my dog. The staff were friendly, they were cool about my dog being there, and they even let me bring my bike inside. My first impression was positive. A little later I went back to order a rifle. I wanted a Henry Big Boy .357 Lever Action Rifle. They didn't have it in stock, and I was told it would take about two to three weeks to arrive because the SHOT Show convention was coming up. While doing the paperwork, I also decided to purchase a Ruger 10/22 so I could complete both purchases with a single background check. I left a deposit of about $1,200 toward roughly $2,000 total for the two rifles. Both rifles are very standard models that most gun stores typically have available or can obtain quickly. I could have easily purchased them elsewhere, but I made a deliberate choice to support a smaller shop in my neighborhood and was willing to wait the extra couple of weeks. Based on the timeline I was given, I expected the rifles to arrive by late January and to have them in my possession by mid-February after the required 10-day waiting period. That didn't happen. After three weeks I called to check on the order. Nothing had arrived yet. I waited another week and called again. Still nothing. The responses were always very casual, with little explanation other than that the rifles had been ordered. Around six weeks into the process, I was told the Ruger had arrived but they hadn't called because they assumed I wanted to pick up both rifles at the same time. I went in immediately and started the paperwork to take possession of the Ruger. During that visit I learned something that had never been mentioned before: the Henry rifle had not actually shipped yet, and the shop generally places firearm orders in batches rather than ordering individual rifles. This was the first time I had heard that, even though the original estimate had been two to three weeks. At that point I agreed to upgrade to the octagonal-barrel version of the Henry since I had always wanted that model anyway, and I was told the change would not affect the delivery timeline. After the 10-day waiting period I picked up the Ruger and again asked about the Henry. The answer was still that it had not arrived yet. By this point we were about eight weeks into the process, with no clear timeline. About a week later I called again and received the same answer. At that point I decided to cancel the Henry order and request a refund. I was told the refund would come from accounting and that I should expect a check in two to three weeks. After two weeks I called again and was told it could take up to 30 days. I eventually went to the shop in person to check on the refund. This time I was told I could not bring my bike or dog inside, even though I had been there several times before with both and it had never been an issue. Eventually I received a call saying the refund check had arrived. For the sake of transparency, I'm writing this from memory without the receipts directly in front of me, so the dollar amounts may be off by a few dollars either way, but the numbers below are very close to what was paid and refunded. When I picked up the check, the amount returned was about $370 out of the roughly $1,200 deposit I had paid. That means that after roughly 12 weeks, the final outcome of this transaction is that I effectively ended up with a $830 Ruger 10/22 -- a rifle that typically sells for a few hundred dollars at most gun shops. Even assuming some type of restocking fee, it's difficult to understand how that result makes sense, particularly for a rifle that, according to the shop, had not even shipped yet when I cancelled the order. I went into this purchase specifically because I wanted to support a small neighborhood business like Addax Tactical and was willing to wait longer than usual to do so. Unfortunately, after the delays, the lack of clear communication about how orders were handled, and the final refund outcome, the entire experience ended up being extremely frustrating. If you're considering ordering a firearm here, my advice would simply be to make sure you clearly understand the ordering process, timeline expectations, and refund policies before leaving a deposit. Posting this simply to document my experience so other customers know what to expect when placing a special order here.

Long time client. Counter dude very helpful 5 stars. The dude that came out the back stating "I…read morecannot dry fire, only at the range" ruined the sell 100% Im a trigger guy, so going from glock universe to other triggers is a big deal. Dry fire/ trigger pull/ reset is important. I get the remark, just understand what customer needs are first then, ‍

Worst experience ever. Guys move slower than snails. You'll be in line for an hour before talking…read moreto someone about an item. Don't bother coming you're just going to wait in line and leave without speaking to anyone

Out of all the pawn shops i have visited in the past I am really satisfied with the service I have…read morereceived from the pawn brokers . They have a great selection with their guns and their power tools along with music instruments .. they give you a pretty fair payout for the items value ..

After deciding I wanted to get back into hunting after a short 50 year hiatus, I purchased a…read morebeautiful Sako 90 Hunter. During the online purchase process, Sako suggested a few FFL's, and Guns LA was one of them. I said yep, although I had never been here, and away we go. A few weeks later, I received an email notice that the rifle had arrived at Guns LA, and I drove over to go through the transfer drill. They buzzed me right in, I was greeted by a couple of the guys, and they handled everything right away. Typical easy California transfer: pages of paperwork, produce CDL, provide DNA sample, raise your right hand and swear you are not a communist or a Klingon, take a polygraph...the usual drill. Because they have a highly Yelp rated gunsmith, I handed them the Leopold scope and mounting rings I had purchased and asked them to mount it (yeah...as if I could have mounted it). No problemo. Ten long days later, I returned (and yes, the DROS paperwork stamps the exact minute from the ten days you started the process and you are damn RIGHT I was there at the exact minute to accept my rifle). They gave me a break on the price of mounting the scope since I did the transfer paperwork there, which was generous and unexpected. Everything was perfect. Although I live in Pasadena, and there are closer gun shops, I would absolutely go to these guys again. Thumbs up and thank you!

I had an excellent experience at Guns LA in Burbank and can't recommend them enough…read more About a year ago, I purchased a handgun from another dealer that has since permanently closed. Recently, I noticed some parts were coming loose and was concerned about safety. I reached out to a few shops, and while the first place was willing to help, I felt like they were more focused on trying to sell me something rather than genuinely helping with my issue. Thankfully, I found Guns LA right around the corner. After seeing their great reviews on Yelp and Google, I decided to stop by and I'm so glad I did. Deon helped me from the start and was incredibly professional and knowledgeable. He never made me feel uncomfortable and took the time to explain everything clearly. Not only did he inspect and fix my firearm, but he also spent time teaching me how to properly use my Holosun sight and gave me helpful tips to improve my shooting. He even shared a flyer for private training lessons, which I really appreciated. Best of all, there was zero pressure to buy anything. He genuinely cared about helping me, not making a sale. When I returned to pick up my handgun, Deon and Mike explained that the previous dealer had actually left out some important parts, something they couldn't believe. Luckily, Guns LA has a certified gunsmith on staff (apparently one of the only ones within a 20-mile radius), and they took great care of everything. I'm extremely grateful to have found this place. They've earned my trust and my business. I'll definitely be coming back for future purchases, and they're now the only shop I'll trust with my handguns and AR-15. Highly recommend Guns LA if you're looking for honest, professional, and knowledgeable service! Big thank you to Deon