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    The Gould Hotel

    3.6 (147 reviews)
    Closed 5:00 pm - 10:00 PM

    The Gould Hotel Photos

    Business Info

    THE GOULD HOTEL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Classy
    Outdoor seating
    Good for groups

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    Usually the mint is put on the pillow and not just a random pill under the nightstand with the dust.

    Both receptionists I spoke with were very pleasant and that is where ALL decency at The Gould Hotel ends. From sheets and comforters covered in black cat hair on both beds to windowsills covered with cat hair to hairballs all over the floor of the room as well as specks of kitty litter in the closet and some form of pill under the nightstand alongside all the dust to the bathroom overbearingly smelling of bleach. I can truly say I have had better sleeping quarters in the Army while deployed in 3rd world country's! Thee ONLY reason I am leaving a review is to better warn you if you are considering a room there... after seeing the room I immediately brought it up to the receptionist. It was supposed to be cleaned while the wife and I had dinner (not at the hotel though... no no no that's all shut down) long story short we get back the rooms not touched hours later still. We start getting dressed for the concert and that's where the most awkward hotel moment of my 48 yr life happens. There's a knock we answer the hotel worker says she'll come back and could she take our desk chair... sure whatever. We go and have a great time at the concert and come back to the door open with our bags inside as well as fresh sheets and a lot less hair but still a disgusting room that now burned the nose from bleach and made the eyes itchy from what I assume to be cat dander? That was enough to leave at 10:30-11 pm to drive 2 hrs home. The hotel declined any refund stating they have a 48hr cancelation policy; I am not even going to try and figure that out or inquire any further. I figure if the Gould Hotel is going to cost me money I will try and reciprocate them and save you the headache of dealing with the place.

    Ravioli
    K H.

    We went here tonight for dinner. The food was pretty good. I enjoyed my food, as did my parents. The pumpkin squash ravioli was great. I'm not sure the exact name of the dish but it had a really good (sweet) flavor. The pizza looked good. The chicken sandwich looked really good. Next time I will have to try that. My husband didn't care for his shrimp pasta though. I was a little skeptical at first because the ambiance wasn't great. Blue walls and an uninviting dinning room. They did have a pretty good band playing though (called Major Key). They were a little loud for eating dinner though.

    Nicely decorated for the holidays.
    Rose K.

    The bar was hopping and the restaurant had a few diners. Tried this with my colleague. Theresa our server was pleasant and helpful. More impressive is that she's only been there for two days. She gave good insight into the menu even willing to provide dessert options so we could plan ahead. The chicken French was nicely breaded and baked over thin flavorful artichoke, tomatoes and garlic. Not too heavy but well seasoned. My colleague had a strip steak that he said was perfectly prepared. For desert the chocolate cake was moist, and rich. (I took part back to the room for tomorrow ) He ordered carrot cake and said it was very good. Would highly recommend this restaurant if you're in Seneca Falls. The hotel is a must in the area. The rooms are awesome. Quality craftsmanship throughout. After a long day at work, Gloria was at the front desk and welcomed me back each day with a smile. This time of year is special as they play It's a Wonderful Life in the lobby. Great way to get in the Christmas spirit.

    Arancini
    Jennifer W.

    My boyfriends family and I stopped at the Gould for dinner last weekend and had a great meal! The restaurant is well decorated and seems to be a staple in downtown Seneca Falls. We ordered several appetizers and were very impressed with the arancini and wings! For entrees, I ordered the chicken piccata special which was good but fairly average. The service was also a bit slow on a Saturday night, they seemed to be slightly understaffed. Overall, I would go back for a quality meal.

    Rice balls and BBQ chicken wings.

    Would have gone 5 stars for the rice balls, but sauce wasn't Italian. Husband had chicken wings.

    Bar

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    The room decor was cool but cobwebs all over the light fixtures. Breakfast was unimpressive. Bed was comfortable so that's a plus.

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    We went to the restaurant here and were very pleased with both the food and the service. I highly recommend it.

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    5 years ago

    Stopped randomly on the way through New York. Great place great service great area everything ! Totally recommend

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    Page 1 of 4

    Ask the Community - The Gould Hotel

    Review Highlights - The Gould Hotel

    We booked the room, took the amazing and scenic ride up Route 14 along Seneca lake and round this gem in Seneca Falls.

    Mentioned in 21 reviews

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    The Lux Hotel & Conference Center, Ascend Hotel Collection

    The Lux Hotel & Conference Center, Ascend Hotel Collection

    4.0(3 reviews)
    2.0 mi

    I visited Waterloo, New York a few months back during an ice storm between Rochester and Syracuse…read morewhen it was no longer safe to drive. I pulled off Interstate 90 after my friend looked up a Microtel nearby. However, The Lux was before said hotel and looked nice, so I decided to stop there. The receptionist was friendly and helpful and welcomed my highly trained service dog. She helped me find a room on the first floor near an exit, so he could do his business easily. The room was clean and smelled good unlike some hotels. Also, the furniture and decor were modern. I noticed they had a seasonal outdoor pool, which is always a welcome treat and preferred, because who wants to go swimming inside without sun and reeking of chlorine? Lastly, the continental breakfast the next morning was the best I've ever had! Seriously-- They had made-to-order Belgian waffles, mini omelettes with onions and bell peppers, sausage patties, bacon, cheddar and Swiss cheese, bagels, cereal options, fresh fruit, juice, and coffee. I made a few trips to the buffet and grabbed some sausage for the road for my dog. I appreciated that there was an attendant at the breakfast station keeping everything both clean and well-stocked. If I'm ever in the area again, I most definitely will be back!

    I am currently staying at the Lux and the staff is great so far haven't met anyone rude but…read more...... When you walk into the hotel it's bright it's open it's nice but very similar to other chain hotels and when we checked in we were told breakfast is 7- 10 which is also great but the restaurant onsite was only open until 9 kinda sad went and saw a show at Delago and wanted to come back eat and have a couple of drinks but we couldn't and honestly what kinda hotel has a restaurant onsite but doesn't offer room service? The room was ehh it was dusty but clean the tv was a basic tv with basic cable nothing to write home about now the bathroom is small cramped and really doesn't make any sense the view is awful I would not recommend to anyone look for an escape weekend this is just a spot you stop at when passing through more of a trucker spot

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    The Lux Hotel & Conference Center, Ascend Hotel Collection
    The Lux Hotel & Conference Center, Ascend Hotel Collection - Room

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    The Lux Hotel & Conference Center, Ascend Hotel Collection

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    Microtel Inn & Suites by Wyndham Seneca Falls

    Microtel Inn & Suites by Wyndham Seneca Falls

    2.9(31 reviews)
    1.9 mi
    $$

    NEVER book a room here. I stayed at this hotel for maybe 6 hours because the hotel staff gave my…read moreroom away to someone else while I was staying there. While I was sleeping another guest had a key to my room and would have accessed my room had I not deadbolted the door. I was jolted awake and terrified that someone was trying to get into my room while I was sleeping. The front desk worker (who was also the person who checked me in) knocked on my door and only asked how long *I* had been there and then left, no apologies or anything. Then they called my room and asked for my name, clearly showing that they had no idea who I was or any record of me, even though I made this reservation months in advance. All confidence in this establishment was lost and I had to pay a large amount to stay at another hotel that same night. No one came to check on me or apologize after the incident, and when I left I was understanding that mistakes happen, but when I asked for a full refund, they wouldn't give me a full refund only for the second night. So they will just take your money and do not care about you or your belongings.

    Do not be lured in by the "Wyndham" branding…read more This is the kind of place where you feel like something bad could happen to you overnight. It just feels unsafe. Nothing bad did happen to us, but we couldn't get out of there fast enough in the morning. Like most budget motels, it smells like stale cigarettes and mold. The hallways are dimly lit, probably to disguise the state of the carpets. Our room only faintly smelled of cigarettes and mold. So, we felt lucky on that front. There was no refrigerator. The manager was EXTREMELY friendly, and she actually brought us a mini-fridge. We were so touched by that, but the fridge didn't work.

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    Microtel Inn & Suites by Wyndham Seneca Falls - Guest room

    Guest room

    Microtel Inn & Suites by Wyndham Seneca Falls - Guest room

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    Microtel Inn & Suites by Wyndham Seneca Falls - Guest room

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    Guest room

    The Gould Hotel - newamerican - Updated May 2026

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