I am writing to complain about my experience at the Gardena 14000 Crenshaw Blvd location. My first…read morecomplaint is simply the young lady Rosemary( is the name on my Receipt) did not know how to measure properly. There was a gentleman at the register that was helping her round numbers off so I assumed they got it correct. I received the call and my screens were ready about a week later. I go to pick up my screens from Long Beach California, bring them home to my surprise. They do not fit. I immediately called the store and let them know that the screens were not fitting properly. When I get to the store I got the opportunity to speak with the manager, Miss Sabrina. She was very pleasant very apologetic and sincere. I also noticed on the rescreened that because of the way the screens go back into the window that the tabs were on the wrong side, Miss Sabrina wrote a note for the screens to have the tabs placed on the correct side. She also noticed my small window screen, which was a a new screen was thicker and taller compared to the original one. She lets me know that we'll make it a priority and will give you a call when they're ready. I believe I dropped them off on maybe Wednesday or Tuesday and I hadn't heard from anyone over the weekend. Here comes Monday. I just called to check on the screens to see what the progress was. I didn't get the associates name on the other end of the phone, but they did mention that the screens were ready. I had my mother pick up the screens because I was not feeling well. She brought the screens back to me I immediately knew that they were the same screens simply because the tabs were not placed on the correct side. The small screen did not fit back in the window again I get on the phone and complained again. Miss Sabrina says she's so sorry we're gonna go ahead and give you your money back. I had a question I wanted my screens re-screened and I wanted to know based off the originals. Would they be able to do it . the manager Lila stated we've done your screens two different times and we're gonna go ahead and give you back your money, no one looked at the size of the screens, the height of the screens to make sure they were the same. No one looked at the tabs to make sure the tabs were on the correct side of the screen. I am simply writing to let you know the service was poorly done. Unfortunately, I'm not sure the staff even respect the on-site management. For the rescreened department to receive instructions from the manager and blatantly disregard them. attached, you will find videos of the work that I received.

I come to this location at least once a week, I own a business a mile away. I usually walk or ride…read moremy bike. Everytime I walk in I'm never greeted, I feel like I'm a burden when I ask for help, 3 or more employees are always gathered at the front like a high school lunch table laughing and horseplay around. It's always one employee who has a great attitude, i found out today her name is Lila. Shes always helpful, and she always looks busy. I'm not sure if she's the manager or floor employee but she's great. I give her 10 stars and the store 2.

This hardware store has old new stock, and has that nostalgic vibe. This store has so much stock…read morethat if you can't find what your looking for at the big blockbuster stores you will definitely find it at Hubb's. They are very helpful & if you have a return bring your receipt. The prices are comparable or less to a blockbuster store. There's parking in the back. They're very helpful & will try to help with your needs.

I appreciate having a hardware store so close to home and the help and advice I received from the…read moreowner was valuable. The store has pretty much everything.

Everyone here is so friendly and amazing!! truly. The ladies at the register are always sweet and…read moreyou can tell it's a whole family vibe. you see how well they work together as a team. I'll be honest and say I have no idea what I'm doing sometimes. & the staff there alwayssss have a solution for me. If anything will suggest me how do it but even cheaper. There isn't a time I've had a bad experience. It's walking distance to me but even if it wasn't, I would go out of my way to come here. I feel like they're my local mechanic, I won't go anywhere else. Today I got some keys copied that I guess aren't commonly made but they do it there! He mentioned how hard their team works and I wanted to add this review to really confirm that! & I never write reviews... this store is the best

This is the Ace Hardware near my home. I have shopped there for 20 years. They have an extensive…read moreinventory. The sales people are always helpful and friendly. I recommend them.

The guy that works here is extremely rude. Every time I come here to buy something God forbid I…read morecome back to try to return it. I get a dirty look, and he mumbles some curse words under his breath. WTF. I'm never coming back here again. I'd rather go to Southbay hardware on Artesia, where they are friendly and they have no issues with you returning an item. This guy is a complete jerk and should not be anywhere near anything that has to do with customer service.

Great! Went in to get a part. They didn't have it but directed me to the auto clinic next door, who…read morehad the part. Above and beyond! 5 stars.

I wouldn't rate them below three stars, feels unconscionable, so that's where this lands for me…read more The main factor is pricing. Items here run noticeably higher compared to larger, non-mom-and-pop hardware stores, which makes it harder to shop here regularly. Keys were $7 each, and I accidentally grabbed a key ring I thought was $6, but it had been placed on the wrong hook and rang up as $13. A few areas of the store could use better organization and upkeep. Items were hung in the wrong place or can't easily tell pricing. I came in just to make keys and ended up spending $30. That said, the store staff were friendly and helpful, which I appreciated.

Support local businesses! They're always so helpful, friendly, and knowledgeable. The shop is…read moreorganized and clean. Had to get keys made and they had a variety of styles which is important to me. Also left w a broom, watering can, and lockbox bc I forgot I needed them. I came back close to Christmas for some stocking stuffers (laser measurer and flashlight). They always answer the phones and they're always willing to help.

Great service! Came here to get my keys copied and service was super quick. Key copy is also…read morereasonably priced. 10/10 recommend!

Great selection. Great location so you don't have to go all the way to Home Depot or Lowes. Had…read moreexactly what I needed and at a fair price. Customer service was great too.

Really like this place! After going to big places like Home Depot and wandering around for an hour…read moreor Ziegler's and being continuously accosted at every turn " what do you need, what are you looking for". It's great to enter an nice homey welcoming hardware store where your free to shop around, get ideas for fix it's and just relax. Parking is a bit limited but the friendly atmosphere is well worth it. Good pricing and a sharp inventory or needed parts and equipment. Nicely organized. Just found my new main go to place. A must visit.

Great service!! Totally recommend this family business for your hardware needs.. They are there to…read moreanswer your questions.

Great little hardware store! Wanted to highlight they sell super cute handmade wooden receptacles…read moreby a local artisan who is disabled. They are lovely and inexpensive.

Simple and straightforward experience. Asked for a key and it was made quickly. Friendly service!read more