Jerry Neal is professional and pleasant to work with and his pricing for a new propane gas…read morefireplace insert was very competitive, if not cheaper than other sources. I had a large model put in and his prices were actually lower than a friend who had a smaller unit put in her basement by another vendor. Jerry Neal's work is top notch and I enjoyed dealing with him and his assistant. They spent 3-4 hours installing the duct work and system properly. He is knowledgeable and efficient and I got a quality installation for a good price, so what more can I ask for? NOTE: Previously, I had ANOTHER chimney service give me an estimate and the fellow quoted me for work that was not needed. Without looking into the 20ft chimney with a camera, he told me that the chimney lining was completely broken and unusable and needed replacement. I had an old propane gas system that was not energy efficient and needed replacement. This fellow wanted to sell me $4500. worth of relining a chimney, not addressing the gas fireplace system. After realizing that he was bogus, as he could not see the lining unless he had X-Ray Vision. [This guy had a good online rating, but these other clients either had different work done or they were duped into buying something they did not need and don't have a clue that they got ripped off.] I called up Jerry Neal for another quote/opinion and he confirmed that there was NOTHING WRONG with the fireplace chimney lining and that he could help me get an energy efficient system. So, BUYER BEWARE: Be smart on your requests and decisions. Don't compare apples to oranges, make sure you are paying for what you NEED and not what the vendor wants to sell you. Get at several quotes to compare and do your homework! [Would you let the auto mechanic sell you a new transmission when actually you need new tires and an oil change?] PS. Call Jerry Neal, he's got experience and offers quality at a fair price.

For 15 minutes' work, they charged $250. Is this reasonable? That is up to your judgment, but I…read morewould not use Sugarloaf Chimney again.

Chris Hart and his assistant from Chris Hart Gas Contractor were very professional, friendly, and…read moreextremely knowledgeable. His pricing was also very reasonable. Chris came to my home the very next day, which I greatly appreciated because I needed the repair completed as soon as possible. My gas fireplace kept going out, and I frequently had to relight the pilot light. Chris performed a thorough cleaning and noticed that the burner appeared to be very dirty and clogged, even though I had the fireplace cleaned and serviced in January 2026. He also checked my outside vents and found a bird's nest that appeared to have been there for quite some time, blocking the airflow. This could have created a very serious fire hazard. The fireplace is now working perfectly, and I am extremely happy and appreciative of Chris's work.

Chris did an excellent job performing a service maintenance call in our double-sided gas fireplace…read more We appreciate that he took the time to educate us on our fireplace model and how to use it effectively and efficiently, and shared his general knowledge. We won't hesitate to call on Chris for future repairs and maintenance.

Darryl (hope I'm spelling that right!) and Cyrus (same here!) showed up right on time and were…read morefantastic to work with. They quickly identified the issue with my old dishwasher and installed the new one efficiently and professionally. Darryl stood out not only for his expertise but also for his friendly attitude, which made the whole experience really pleasant.

We bought a Frigidaire gas range from them and they handled the install and appropriate permits. It…read morewas very helpful and much easier to get full service for a comparable price to the usual big box stores (who hand you off to random third party contractors, many of whom don't want to help with the permits). We had a great experience.

The Most accomidating business in Montgomery County.Be careful of the sink hole it will slow you…read moredown

We wanted washed stones/gravel to our courtyard. It was not available, but was told to come back in…read morean hour. I returned later and was able to purchased what we needed. The stones look beautiful. The price was about a dollar more than we were quoted, but almost everything has gone up in price.

The reason I said ""maybe ", is because You REALLY have to…read morestay on top of these guys. You have to call constantly to make sure that you have a appointment, sometimes they don't respond, (even when they tell you they're coming and they don't ). and when they actually do the work, make sure that you check the details I ended up having to paint all around my fireplace. I was told that they were going to clean the fireplace too and left it with cobwebs and the fireplace actually didn't even work. I had to call another company to get it fixed. Just be aware, make sure you pay attention to detail if you do hire these guys, and stay on top of them to complete the job appropriately.

They quoted me $300 for an inspection and chimney cleaning. When they arrived, they did an…read moreinspection and told me the chimney needed repairs, so I confirmed via phone with the owner and with the crew in my home that they should not proceed with the cleaning. When I got the bill, they charged $280 for a cleaning and inspection. I had to argue with them that the cleaning had not been performed and eventually they knocked it down to $250. I'm not sure how we got from $300 cleaning AND inspection to $250 for JUST an inspection, but none of this was properly communicated to me or handled professionally. Additionally, they quoted me almost $10,000 to repair my chimney. I have serious concerns that these repairs need to be done and will be looking for a second opinion. Will not be using them again.

Sergio and his painting team came through for us on a tight schedule. He gave us a reasonable…read moreestimate and they completed the job quickly and cleaned up well afterward. Good communication. Will be reaching out to him when we start other projects in the house, because his company offers a range of services.

DO NOT LET THESE PEOPLE IN YOUR HOUSE!!!! Let me repeat DO NOT LET THESE PEOPLE IN YOUR HOUSE!!!!…read more PLEASE READ THIS...I read all of the excellent reviews on angies list but my experience was and still is a nightmare. It took me so long to write this review because I don't like saying bad things about companies but after today December 8, 2018 when I found my BRAND NEW Redskins Hoodie turned inside out with PAINT and PLASTER all over it and stashed behind some storage boxes in an upstairs spare bedroom that was the last straw!!!!!! They took the time to turn it inside out and hide it. I did not have work done in any bedrooms so there was no reason for them to even open the door. I had all 3 bedroom doors closed. I'm sure this was done when I left my elderly family member here for 1 day because I had to go back to work. They actually took the hoodie off the hanger and rubbed it in paint on purpose. I only found it because I was pulling out Christmas decorations. These people are evil and I guess they are not Redskins fans. If I could leave my phone number in this review I would just so I can tell you the horrors I went thru. They drank 2 cases of my water without my permission and then put the half empty bottles in my freezer. I had to trash everything in the fridge. They left water rings from the bottles on my furniture. They wrote the words F**k You on my laminate flooring boxes. I reported this to the owner Sergio and he was supposed to come and talk to me but he sent his son to talk to me which was a waste of time. In October I was moving stuff around and saw some strange symbols carved in my brand new $1500 Bose Soundbar box. This box was behind my sofa unopened for 6 years and no one ever touched it but me so who carved this crap? It was not there went I bought it from Circuit City. When my house flooded I didn't want any electronics put in storage so this box was in the room where they were working. I was looking around my house for 2 months for my brand new hoodie and today I find it covered in paint. I left Sergio a message and sent him pictures of my hoodie. I'm sure I will get no response. My concern now is how many other things will I find in my house that was destroyed by these people. I am so mad right now I want to get the police involved. I was very nice to these guys ....I bought them lunch one day and I gave them water everyday not knowing that they were stealing water I had in my storage room. Sergio kept telling me it was ok to leave them in my house alone I said no I don't leave anyone in my house alone. I ended up using most of my vacation time. Oh...did I mention the spit I found on my floor after they left. DO NOT LEAVE THESE PEOPLE IN YOUR HOUSE ALONE. I have cameras but with the construction going on I turned them off. BIG MISTAKE on my part. I would have had the person on camera. My project was supposed to take 3 maybe 4 days but it ended up taking 8 or 9 days just to paint and add flooring to the first floor of a very small townhouse. Then they had to come back on a Saturday to fix things that they did wrong or sloppy. I have baseboards that are not straight. I have quarter round that is not attached (I went to sweep and the section just came off). They had to come back and re paint my whole kitchen. You could still see the old white walls thru the new gray paint (they did a rush job on the kitchen). If you decide to use this people wait at least 2 weeks after the work is completed because you will find tons of stuff that is not done properly. They installed a powder room light fixture and I touched and it fell sideways. I pulled the bathroom sink stopper pole up and it came all the way out in my hand. I have paint spots on my new paver patio in the backyard (still cant figure out why they were in my backyard with paint) I paid them to paint my front door but they did not do it. I had to call and finally they came back and painted it. Sergio refused to fix my baseboards . He said my floors are not level..LOL. I might be a woman but I'm not stupid. I sent Sergio a text message and I told him he needed to send his workers back to fix this stuff and call me to discuss. He replied "I have nothing to discuss the work is over". But had the nerve to ask me for the money for installing a bathroom light that almost fell off the wall when I touched it. The transition piece of wood between the hall and laundry room was not even glued down. It was sticking up. They painted my laundry room and storage room bi-fold doors and didn't let them dry but placed them up against each other so all 3 doors stuck together and were damaged when they pulled them apart. I could go on and on....but I wont. I will be reporting this company to every agency I can find.

Lied on the est. ABOUT liners. CHIMNEY LINERS HAVE NO CODE REQUIREMENT. He said my new lines did…read morenot meet code and had to be replaced........only 1.25 in.installation had to be1.5 in. BS I called H C code.

Our serviceman did not show up on the scheduled day and later called to reschedule for the…read morefollowing Monday. When he came he cleaned the chimney and serviced the fire box for the Jotul woodburning insert. Then he serviced our Heat N Glo gas fireplace. After he left I noticed the gas fireplace was not operating by the remote switch as it had been previously. I had asked for two receipts, one for the woodburning fireplace insert and another for the gas fireplace, which was promised to come by email. After a few days I tried to call Simple Sweeps to get the receipts as promised, but there was no response to calls or texts. A few days later, a heat exchange pipe fell out of the chimney of the fireplace insert while putting a log on the fire. I hope that this unfavorable review gets their attention and they contact me to correct the problems and provide me with the receipts I am entitled to.

Very professional job on our chimney reline/partial rebuild and rebuild of firebox. Their masons…read moreare expert; they cleaned up each day really well, and are trusty-worthy 100%. We have yet to use the fireplace, but are looking forward to it when the cold weather comes. Their pricing was VERY fair.

On March 12, 2026 a technician from High's conducted a 10 minute inspection of our fireplace flu…read more The entire encounter is on film, as we have security cameras in the area where the inspection was performed. The High's technician did not inspect the fire box or damper. He was rude and extremely unprofessional. And clearly had some type bias. We found it astonishing that the company invoiced us for $285.00 covering the 10 minute inspection. On March 20, 2026, we had our chimney and fireplace inspected and cleaned by a top rated DMV chimney service. The new company spent 2.5 hrs at our home and informed us that they needed to clean the flu First in order for them to make a professional assessment. And did not see any need to issue any refrain from use order upon completion of the services rendered, as was done by the High's Chimney technician. Imagine a company conducting a ten minute inspection and then stating we needed over $15k in Chimney repairs. Our legal counsel will file formal complaints with all relevant regulatory agencies.