We stop here every visit and buy a sweatshirt. Love their products. The recent experience, not so…read moregreat. I've only dealt with what i perceive as the male owner in the past. He's always great. This time it was a blonde haired female with glasses. She was rude, seemed put out, and didn't want to get off her butt. She motioned me to hang the shirt up that my wife tried on, even though I bought one and was determining sizes and paying.. The nerve!

Quintessential west coast. The decoration of the store, quality of products, customer service and…read moreoverall ambiance / vibe. 101 is the first stop I make when visiting Newport, OR and it's so rejuvenating.

It's small, and a bit cluttered looking. It has potential to be a amazing shop. I believe it would…read morebenefit if it was reorganized. Could also use more cat toys and other items.

Cool store with many fun finds for your furry friends and even yourself. I bought a rain coat here…read morefor our dog. They don't carry medium size but small seems to fit just fine. The gal looked in the back for me but no luck. That's ok! This store has been around for many years now on the popular historic Bayfront. Look at our cute pal.. Doesn't he look ready to go out in the rain? ;)

This store has the most amazing products to look through that were nautical ocean you name it all…read moredifferent kinds of stuff, beautiful, and greatly priced

lady in there was so sweet! many different cute little souvenirs, definitely pricey though.read more

After living in L.A. for seven years, consignment and thrift shops in Oregon are a huge let down…read more There really just is no comparing them to the depth and breath of items rich people in L.A. give away. That being said, this is a wonderful little shop. It's packed full of stuff and is nicely organized so it's easy to find what you're looking for -- jeans, purse, shoes, belt, jacket, dress, blouse, etc. There are new and used items and everything here is in really good shape. Like new. The owner is a savvy business woman and a busy one! Four people came in while I was there to sell or consign goods. The owner was having a sale and knew where everything was. She is extremely helpful even while processing a lot of new items. I walked out with a cool blouse, skinny black jeans and a gorgeous purse. I had about an hour to kill in between things so this was a perfect way to spend the time. I learned that New 4 You kind of specializes in formal wear. They have a a huge selection of dresses. Cocktail dresses, prom dresses, party dresses and wedding gowns. What a great idea! Worn once, you can get a beautiful dress at a fraction of the price it would cost new. There is a good selection of everything else too but with a lot less to sift through than a giant Goodwill and everything is clean and very presentable. Two thumbs up.

Pleasantly surprised to find the men's section in the back with a decent selection of clothes. I…read moreended up with two nice shirts. Friendly and helpful owner.

Vanne is a talented Reiki Master who is a true energy healer. The shop has so many energy healing…read moreitems. Highly recommended

What the fuck is wrong with this place? I've been here for the whole week trying to find this…read moreplace open and checked everyday. The store hours are listed but they are never open even during listed hours. I mean, maybe it's cool if you magically get in there. But at least make a fucking effort to be an actual retail store who makes an effort to sell stuff to bored tourists who came here specifically to spend their money.

Staff was a bit stuffy when we asked for locations of items in the store. Prices were decent…read more Parking was sufficient.

On vacation this week at the coast. Had to get my son a pair of shoes because his only pair broke…read more The staff went above and beyond helping us. I walked out feeling that was one of the best customer service experiences I'd had. Went again 2 nights later, and again phenomenal service. I may find a reason to visit and buy from them anytime I'm in town. Keep up the great customer service!

My friend and good customer, brought me to SJ so I could sell gold jewelry. The folks were so…read morefriendly and helpful. I must say the service provided rivaled the best couture shops in Europe! I appreciate their fair pricing and again a wonderful experience. Highly recommend!

I'm not sure what's happening with this business, but my experience with customer service was poor…read more I don't have a lot of jewelry, but I aspire to. I'm not a wealthy person and I strive for quality at the best price possible. Recently I lost a 2 carat natural diamond from my wedding ring. I replaced it with a fabulous, spectacular-looking lab-grown diamond after spending hours vetting stones and discussing the process with experts. I bought the stone from an online wholesaler and got an incredible deal. We're relatively new to this area, and I worked with an excellent jeweler in Lincoln City a couple of years ago. The work was outstanding but the customer service was meh. I wanted to try someplace else. My husband went to SJ to sell some gold and liked Stewart, the owner. We decided to use SJ to restructure and rebuild my ring with the new stone. Not a huge project but highly significant in my 25 year marriage. Our first meeting with Stewart was good. I liked him, he was engaging, and I hoped I could build a relationship with him as I had with the guy who did all our work when we lived in CA. Stewart told me the ring would take 4 weeks. I didn't question it. Fast forward four weeks. Stewart called me and said his jeweler had gone on vacation and it was going to take longer. Fine. No problem. Good things are worth waiting for, right? I decided to pay the bill at that time and did it electronically with Stewart directly. It was nearly a thousand dollars. Stewart told me he was personally going to pick my ring up from the jeweler, that it was done, and he'd have it ready the following Monday. We called Monday. When I spoke to the nice young woman on the phone, she told me Stewart wasn't in and she knew nothing about the ring. Hmmm. We requested a call back which came the following day. Stewart told me he had an "old, slow" jeweler and the ring wasn't done. He then said I could pick it up at his Florence store the next day by 11. Hubby called before we made the 60 mile round trip. He was told the ring was done and to come get it. We drove down at noon. We walked in and saw Stewart and his employee chatting. No one greeted us, and we waited about five minutes before anyone spoke to us. Oops. Ring is not done. Sorry! Come back in 45 minutes. I had a bunch of people coming for the holiday. To say I was on a tight schedule would be to put it mildly. Nonetheless, we went, had lunch and came back in an hour and a half. Ring was not done. No one even acknowledged our presence, and we waited while Stewart spent 20 minutes with another several customers. I was getting heated by this point. By the time we left, which was 4 hours after we were told the ring was done, I had no desire to work with Stewart again. We paid for an appraisal and I had to remind him to do it. We waited for that too. He then told me I owed him the sum I'd already paid to him, on the phone three days before. When I reminded him of that, he hesitated and then said "Oh. That was you?" Like he had no clue who I was. I hate having my time wasted in a customer service setting--in any customer service encounter, really--but particularly when I know I'll have a decent amount of business in the future and that I'm an excellent referring client. Also this was a big deal for us. Obviously not to Stewart. We had another ring resized and cleaned etc. at the same time as I dropped off my wedding ring. Although I was told the ring was ready, it was not at the Florence store when we went to pick it up with my wedding ring. It was included in the money I paid in advance. Stewart told me that he'd left it at the Newport store. Several days later I came to the Newport store (40 mile round trip) and guess what? It wasn't there either. All told, I tried to get my second ring four times before it was eventually located. Of course, I was told by the clueless salespeople that I owed 144.00 for the work. Unbelievable. I will NEVER patronize SJ Custom Jeweler's again. It's ironic that when you look at their site they claim to "LOVE" their customers. Yeah. No. I've struggled to understand the behavior, and I conclude they deal with a lot of seniors. As a rule, we can be a vulnerable demographic with more money. I hate to think a small business would exploit that.

We were in Newport on vacation when our normally dependable Forester failed to start. We waited for…read morea while and tried to contact Geico roadside service, but couldn't get them because of the convoluted login setup with their phone app. Very irritating. After a few minutes, the car started, and we went to O'Reilly to see if it was the battery. They tested the battery, and it was indeed bad, and John installed a new one in a few minutes. Helpful staff, good selection of batteries from budget to premium, and the entire transaction took less than half an hour. They made the incident a momentary distraction instead of a protracted wait for help, and kept our vacation on track.

Follow thru until the job was done. Montana worked on a…read morecomplicated hydraulic issue in our motorhome. Skilled, entertaining, fair. Definitely would call again.

Great toy store and they have a lot of cute toys for sale. all of the things. .Also love the…read morelocation

My boyfriend goes to school in Oregon, and I love to stop by the shop and get their slime from my…read moreniece. It smells so good and it last forever. I will forever keep coming and visiting here even after he moves back to California. The staff are amazing and so helpful. I can't say enough good things.