I am new to the area and this was my first time at the Establishment. Now I am not one who likes change. I have had the same hair hair stylist for the past three years, so I was a little apprehensive. I explained I just wanted a trim with no too much being taken off. Now usually, this is where the hair stylist will say "sure" and then chop off inches upon inches of hair. However, Suzanne was great! She not only gave me a great haircut, but she was very nice as well. I'll definitely be visiting the Establishment again! read more

+++++Had a disasterous hair color fixed by Jessica. I did not think it was possible. She turned it into something great. Also love her haircuts. Helen read more

For a haircut, see Annie - she is fantastic! The salon itslef is very small, cozy, and unpretentious. They use Aveda products and have a very funky vibe. read more

So after posting my review, the owner contacted me immediately and apologized. This was honestly such a shock to me because it seems like a lot of people in Milwaukee really don't care about their businesses! He then proceeded to send me a gift certificate to come in and try The Establishment again. I am going to go have my hair highlighted and I am very excited. Hopefully, it is not the same experience. Honestly, I really appreciated the gesture of an apology. It really made my day. I will have to check back in and let you all know how the appointment goes! read more

I feel like I'm cheating on my hair guy in miami by writing this review, but that being said, I came here reluctantly. It had been one year since my last haircut as I felt I couldn't trust my hair with anyone else. But it had gotten to that point where those splint ends needed to be removed and those bangs needed to be redone. After reading great reviews on yelp, I set up an appointment online with one of the junior stylists. She was super friendly and put my hair anxiety at ease. Long story short, the cut was exactly what I had wanted and I left feeling fabulous. Probably won't waiting for the one year mark again before I go back. read more

It was my first time there, and I thought it was just great! I called in the morning and lucky me, they were able to fit me in that day--thank you whoever cancelled! I needed a haircut in the worst way, and Jessica did not disappoint. I didn't do anything radical, just refreshed the cut that I had. It's a small place, but modern and unpretentious. The price was very reasonable, and overall, it was a nice experience. I will definitely be going back! Oh, and street parking was not difficult either. read more

LOVE!! If I could insert real hearts on this post I would. I am not really the type of person who goes to Salons, so I decided to spurge since I am brand new to the area, and did not want to go to a hair school, which I usually do. I met with Shannon, and she made my experience wonderful. She was very pleasant and started a conversation with me right away. She did an amazing job on my hair, and I was so impressed that I already made my three month appointment for Decemeber. I really can not wait to go back! Very much looking forward to my next visit. read more

Aweful unfriendly personnel. Called twice for an appointment waited 16 min on the phone. No answer and after the 16 min they just hanged up. Called again, was put on hold again. Bad customer service and courtesy. I will spend my money somewhere else who want business!! read more

I have gone to The Establishment a few times now and I have had Katie cut my hair the past two visits. I moved to Milwaukee a couple years ago and it's been hard to find a salon I liked. Katie is not only super sweet, but she also does a great job with my hair. The atmosphere and the workers are all awesome. I have only gone for haircuts, but I've heard all their services are wonderful. Definitely will be back! read more

I got my hair cut and colored here for a change of pace. Stephanie did a great job cutting my hair, it's full and thick and very "full" now. I love my color, she gave me exactly what I had in mind. Staff is friendly and I love the Aveda. This place is not cheap but you get what you pay for. read more

I was looking for a new salon and picked The Establishment and Justine based on the Yelp reviews. She is definitely the one to go see and will cater to your specific needs, leaving you looking fabulous when you leave the salon. She is appropriately chatty (I hate when stylists talk too much or not at all) and commensurately friendly blending questions about you with questions about your desired hair outcome. Go see her - you won't regret it and will wish you had done it sooner! Good stylists are hard to come by in Milwaukee. I also love that you can book online at this salon! read more

I've been to The Establishment several times and have seen a few different stylists. Last night I went to Rebecca for the first time (for a pixie cut) and she did an awesome job. It's exactly what I was hoping for, and I'm very happy. She was very careful not to take too much off and talked me through all of her steps of the cut and styling. I'm definitely going to see her again. I had a great time! read more

This poor review has nothing to do with the stylists, but about how this salon runs their business. I had to give a short cancellation notice for a scheduled appointment due to my car not starting and being unable to physically get there. I called the salon and told them of my situation and rescheduled my appointment. Now I have a $200 charge on my card (which I was NEVER informed of when I called to cancel) that will be good for my next appointment, which isn't for another 3 weeks (earliest I could get in). The owner was no help and offered zero understanding of my situation and basically told me he won't reverse the charge because that's their cancellation policy (regardless of the fact I had another appointment scheduled), even though my circumstances were unforeseen. Not to mention he never called me back although he said he would, just another indication he could care less how upset I was. Now I have to take up a dispute with my bank since I feel $200 was taken from me unauthorized. This is an ABSURD cancellation policy and I have no idea how this place has any returning clientele when they treat people this way. I will definitely never be back due to this. So if you're ill or something comes up in your life last minute where you have to give shorter than a 24 hour cancellation notice, the Establishment will charge you for the full service and force you to come back with zero concern for their client's situation. read more

Shannon is my favorite. She's fun to talk to and willing to try anything you put in front of her. But everyone there is great - with color, cuts, everything. It's a cozy place and I've been seeing Shannon for years now. It's like seeing a good friend. read more

I LOVE THE ESTABLISHMENT! Their staff is highly qualified with friendly, excellent service. They even have Sunday hours. I like the convenience of booking on-line. I love the diverse clientele. This is a very progressive, high-quality salon. read more

I spent far too many years going to 'super' this or 'great' that expecting my haircuts to be super or great. Fact: they weren't. So, I heard about this place that is right down the road and thought it was awesome from the first sip of coffee I was offered at the door. Great haircuts. Great coffee. Great people. Added bonus: Where else can you get a hot towel while listening to Beach House? No place that I know of. Keep it up guys! read more

I recently decided to try out the establishment and was very pleased. Justine is a sweetie and fun to chat with while getting a cut. She did an excellent job with my hair which there is A LOT of. I was very pleased with the end result and felt that she really took her time to ensure my long hair was even and also dried completely which doesn't always happen. Finally, for Milwaukee I think their prices are quite fair. I will absolutely be back! read more

I love The Establishment, the Aveda products, the staff, the owners and especially Jess. I get a great scalp massage with my shampoo, cute haircut, and perfect highlights. Spending a few hours in the chair there is a little slice of heaven! read more

I was visiting Milwaukee from out of town and stopped by The Establishment to get feather extensions while I was on vacation. Even though they prefer you make an appointment, they graciously accepted me as a walk-in and were friendly, helpful, and did great work! Too bad it's so far away from home, or I'd go there all the time! read more

First, Annie is the queen of waxing and Jill always makes a great experience better. However, I would most like to compliment Hannah. She's outstanding with a bob and just as good at just cleaning it up while I let it grow out again (vicious cycle). She always shows me a new technique for styling my hair at home and never relies on a side part and curls like many other stylists have sent me home with at other salons. Thanks Hannah! read more

Steph was AMAZING and made me feel comfortable, since I was terrified to get my hair cut. The Establishment is amazing, great staff and great products as well. Love love love this salon! Definitely will recommend to everyone I know. read more

I just had a horrible experience at The Establishment. I went in because it's close to where I live (I was able to walk), I needed a last minute appointment and I was able to book an appointment online. I had checked online reviews and they seemed mostly good, so I chose a time that worked with my schedule and went in. While I was offered something to drink, no one offered to take my coat and hang it up (they certainly asked other customers though). When the stylist and I were discussing what I wanted done (a trim and some shape put back in, I told her I wanted to keep the length because I was trying to grow it out) she never asked me about what kind of product I use or how I style my hair (a sign of someone who doesn't know what they're doing?!). While the stylist was washing my hair water got all over me because she didn't tilt the sink so I could fully put my head back. When we got back to the chair, she BRUSHED MY WET HAIR (big no no!!)!!! She told me she would take off one inch. She actually took off at least two inches. I went in with curly hair and left with straight hair that was 2 inches shorter (so she probably actually took off 2.5-3"). The cut itself was alright, but she didn't completely dry my hair (I had to get out my hair dryer when I got home to finish the job), and she never brushed all of the hair off of me. When I stood up I had to brush hair off of my face, neck, and shoulders. It sounds like a lot of people are very pleased with Janice, and that's great. I did not see her and I am NOT happy with the results. read more

I was looking for a salon to go for a long time until I found this place. I have been seeing Justine for a year now, she is very sweet and listen carefully what you want. I always get a good cut and color from her. Couple times I need a hair cut and color but Justine was not available due to her busy schedule. I got hair cut from Annie and color from Steph. They both are great, friendly and I was so pleased to get it done with them read more

Not a fan! It's expensive and the person who did my hair didn't take off the excess color on my skin! I've got some everywhere...however my color looks good. Not going back. Too bad they had great reviews. read more

My partner and I have been coming to The Establishment for over two years now, and we both go to Stephanie. She is so talented, sweet, and helpful. We always leave feeling amazing and looking fabulous (me with long hair and her with a short, pixie cut). I usually just get a trim, but decided to get fancy with some balayage highlights this past weekend. I'm so happy with the results and love that Stephanie walked me through exactly what she was doing, asked me lots of questions, and gave me tips for styling. I was there for over 3 hours but it flew by. We both usually come in with pictures, but she's so good at just "getting it." Stephanie is also so down-to-earth and friendly, but not in your face at all - we love that if you feel like chatting, she's super easy to talk to, but sometimes you can just chill in silence and that's okay too. She really puts you at ease and just goes with the flow. AND she never pushes products on us (we buy Aveda stuff every once in a while, but it's a little pricey for us). I've had stylists before who tell you how bad drugstore products are, that you need to come in for a trim every 4 weeks (yeah right), and basically everything you're doing to your hair is damaging it, etc. Everything about The Establishment is laid-back, unpretentious, and guilt-free. Highly recommended! read more

I was meaning to check out Establishment based on all the positive Yelp! reviews and then Groupon blew up my inbox. Great shop, I will be going here from now on... Quaint and comfortable, good tunes and laid back cool. Do turned out dope. read more

Small salon. Average blow dry. Looks like I did my own hair at home. Big disappointment

My first visit at The Establishment was very positive, I was pleased with my haircut and highlights, and since I had good things to say I referred someone to salon. Unfortunately I cannot report the same sentiment with my second visit, which was very disappointing. The stylist and I discussed the plan to lighten my hair to make the overall color closer to the highlights. However the outcome ended up being uneven color throughout including hint of green in the lower section and bleached stops towards the roots. When I got home my boyfriend immediately said my hair didn't look right. This was the theme from family, friends and co-workers, including someone who works at a different Aveda salon. Since it was very clear my hair needed to be fixed, I contacted The Establishment to schedule an appointment for a color correction. The response from the salon was indifference and lacked any and all basic customer service. The staff member I first spoke with was not accommodating and told me I needed to schedule an appointment and the salon manager and stylist would decide if and how my hair color could be fixed and I may or may not be charged for the color correction, even if I see the same stylist. When I saw the stylist a week later, the overall attitude was that it was a miscommunication on my part when in fact it was an issue of the color not turning out correctly. In the end I was charged $112 to fix my hair. I've been coloring and highlighting my hair for years and during this time had one color mishap. On this occasion, at a salon in Boston, I reported the need for color correction, the salon staff told me to come in right away and the stylist explained how she would fix my hair, scheduled an appointment the next day and told me I would not be charged. This really separates great salons from mediocre ones, and those that value their customers from those that do not. Needless to say I will not be returning to The Establishment and this is a huge loss for the salon since I tip extremely well, highlight or color my hair regularly, and buy Aveda products. Due to the poor customer service I received, the person I referred has decided not to return and booked with a different salon. read more

Honestly, cannot say enough good things about Steph! I came in with the most horrendous box dye job fix I thought I could ever get and left with my exact natural color that I asked for. Such a good match that my extensions from before the bad dye job matched perfectly, and with like NO DAMAGE. She was nothing but kind, and listened to me ramble for what seemed like forever as she fixed my poor hair. I am SO happy I chose The Establishment. DONT go anywhere else if you love your hair!!! Every penny spent is worth it!!! read more

Went in for a short layered cut and absolutely loved it! One of the best cuts I've had. Very friendly and informative staff. Highly recommend. Easy and free street parking read more

I really wanted to like this place and make it work but almost everyone I spoke with just seemed uninterested or rude. A friend of mine recommended getting my hair cut here after my prior stylist had moved away. When I called to schedule an appointment, I asked for someone who was really good with layers because I have finer hair and don't want it to look flat (something I have always said to my previous stylists). She recommended Jess and I booked an appointment with her. Jess was good about asking what I wanted, but not as much at delivering it. Initially after getting my haircut I was happy, but after a couple days I started noticing issues. The layers were choppy and not well blended. They were also longer on one side than the other, and the layers in the front were longer than the layers in the back. I called and left a message asking about the policy to fix it. A woman called back and sounded pretty rude in the message saying she could fix it in 15 minutes. My hair is already messed up I want someone to take time to make sure it's done right! I called back and told a new woman that I spoke with why I was unhappy with that and I could go somewhere else. She instantly said "okay! Go somewhere else!" and disconnected instead of helping me fix the issue. As someone who's worked in customer service in the past I know this is no way to treat a customer. read more

I was initially intrigued by this salon by simply walking and driving past it when I moved to Shorewood two years ago. This place just looked cool. I went through their website, and was impressed with how proud of their work they are (links to pintrest, instagram, twitter, etc.), bios of stylists & staff, up front pricing, and online booking. I have yet to go in where I'm not offered water, tea, or coffee upon entering. Stephanie did an excellent job on dying my strawberry blonde locks to the perfect bright red based copper I described, and well placed subtle highlights. Annie has won numerous waxing awards for a reason - I will go no where else for Brazilian and eyebrows while I live in MKE area. Like Stephanie, she took her time to do a wonderful job, but was by no means slow about it. Both were EXCELLENT at troubeshooting the look I wanted, taking into consideration my admittedly high forehead, skin tone, and face shape. I love switching up my hair style because of the trust I have in these stylists. Great conversations with stylists and staff, lovely playlists every time I've been here, and accurate product recommendations based on haircut. I've yet to have to wait greater than 5 min for my appointment, they run like clock work. Sometimes I get here 15 min earlier than my appointment just to get the tea and look through their updated magazines for inspiration on cuts. Yeah, Aveda products and salons that use their products are usually more pricey. For how much more confidence I have and looks I want though, I'm willing to pay it. Great atmosphere and ample supply of travel - sized products when I go to work conferences. You can tell it's a good salon by the variety of clients, cheerful vibe, and personalized attention. read more

The Establishment - Side undercut by Annie. A lovely summer day in Madison WI. - Hair Salons Near Me - Milwaukee, Wisconsin

I've been cutting my hair at this place for a year. Great service and nice outcome. Will come back frequently.

I love the relaxed atmosphere of this place. I've never before been in a salon that feels like a college town grad student hangout .. weird, but it works. Annie is wonderful -- I don't think I would've tried waxing my legs more than once if it wasn't for Annie .. YAY FOR ANNIE! read more

Jessica is an amazing stylist. She does the most natural looking highlights, and she really listens to what you want. I would highly recommend her! read more

The girl who cut my hair was a bit lacking in personality and didn't seem to want to be there. Maybe she was having a bad day, don't know, so won't name any names. I was the only customer so the other hairdresser that wasn't doing anything just stood there staring at me from the side. You can say she was just watching the other girl cut my hair but it was highly uncomfortable. There was a guy at the desk who was pretty friendly but didn't say much either. The cut I was given was average. It wasn't bad but given the personalities there, I'd rather get an average haircut elsewhere. read more

Desperate to find my Aveda styling products, I walked in and there was one stylist providing service to a client. Not once was I acknowledged or welcomed, in fact, the stylist never looked up from what she was doing, which was probably comforting to the client. I spent a good 10 minutes in search of what I needed but figured I would leave and spend my money elsewhere. Live and learn! read more

DO NOT GO HERE!!! WOW. Talk about an unprofessional business. SAVE YOUR TIME AND MONEY. They will cancel on you 5 minutes before your scheduled appointment. read more

Jessica is the bomb! I moved to Milwaukee last year from Maryland/Northern Virginia and had the *best* stylist ever there. I was so nervous to go to another and I shared that with Jessica. She was personable and professional and worked with me to achieve my requested new look, and is steadfastly patient and has earned my trust through her artistry on my hair, cuts and highlights always applied exactly as I envisioned. I trust Jessica and appreciate her skill so much that I bring my daughter to her, as well. We have straight, blonde hair that shows every cut imperfection...but Jessica delivers perfection every time. I'm so happy with Jessica's artistry, I feel like a beautiful woman every time I leave her chair! Jessica has real hair designing talent, she is my new *best* and a blessing to impossibly-difficult-women to please, like myself! Jessica is a gem! read more

I'm certainly not out to damage the reputation of any stylist, but I will say that a disappointing experience with a highlight service was made 10 times worse after its mishandling by this salon's management. An apology & a "what can we do for you?..." rather than...'it's basically your problem that we screwed up your hair' would have gone a long long way. What a shame; your customer service stinks. read more