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Neroli Salon & Spa

4.0 (34 reviews)
Open 9:00 am - 5:00 pm

By appointment only

Services - Neroli Salon & Spa

Haircut

Makeovers

Makeup application

16 More Services

Nail fill-in

Toe nail fill-in

Hand nail fill-in

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Neroli Salon & Spa Photos

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Recommended Reviews - Neroli Salon & Spa

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Reviews With Photos

Lisa A.

I went for an eyebrow/upper lip wax because I have important pictures to take today. The esthetician left me burnt. Never going back again, not safe and now my pictures will have this burn. Disappointed because it was so nice physically. I had high expectations.

Beautiful bright storefront
Corleen H.

I'm a huge fan of experience as well as just a good service. Neroli delivers on both. My biggest fear with this location was parking, but so far on Saturday mornings I've always been able to park on the same street or just around the corner - closer than I was able to ever park at the Third Ward location. Everyone is always friendly and you're greeted on arrival with a warm towel and something to drink. Lexi is my go-to and she always takes the time to see what I'm thinking about my hair and does a great job of offering suggestions versus giving what I want. I really love that she looks out for me my remembering different products that I like and telling me about what's new. My color always turns out rich and beautiful. One of my favorite things about the experience is getting my hair rinsed after a color. A reclining chair has a spot to put my feet up, I also get a head massage, and sometimes a hand massage as well. Bliss!! So why not 5 stars? It's not a big deal, but the processing area (where you wait with color on your hair) is a small bench in front of the washing stations. For me to give the 5 stars of perfection, I'd find a nice out of the way space to sit with more comfy chairs.

Subtle update, serious fix by Samantha~
Gail B.

Was fortunate to slide into Samantha's schedule for a color-fix and a cut-tweak. She is a passionate expert, consultative, adventurous and very talented~

Ridged dye job inches away from my scalp
Kate T.

I saw Kirsten, who greeted me kindly and on time, and showed me to my chair. I was getting a partial highlight, and told her I had previously seen Sally (whom I loved) and was very happy with what she did. Kirsten said great, she would look in the computer and see what Sally had done previous, and came back quoting me a price of $125. (!!???) I've never paid that. But okay.....I asked if I could see a color swatch of the color she had mixed. She said "It doesn't really matter, because they're not real hair on the example swatches anyways, and it always turns out different on the client." Again, I was baffled. Previous stylists at Neroli had always been very thorough in showing me the color swatches. But I thought, she's the professional, I'll just let her work. She began by slathering my head with a very dark mixture. Panicked, I asked her what she was doing. I had never seen highlights applied like this! She said "you want your roots touched up, right? Highlights won't do that." I politely said no, I don't want whatever you're doing. Please do partial highlights. (I'm honestly not sure why this was so complicated, but I won't jump to the obvious conclusion - that she was purposely trying to upcharge me.) I honestly was ready to overlook it. She washed the dye out and we continued with the appointment. As she was doing the highlights, I noticed she wasn't putting the foils up to the roots - rather, she was starting a half inch or so down from my scalp. Strange, as other stylists at Neroli have always been careful to get the dye directly to the roots. Again, I thought - she's the professional, I should trust her. Only later did I learn from my stylist friend this is a common ploy to get you to come back sooner for your next dye job. I have no idea what Kirsten's motivation was in not putting the dye all the way to the roots. Never did I indicate I wanted an ombre look, this was a very straightforward partial highlight. Kirsten finished the appointment. The color turned out totally strange looking to me, but she said it "went with my skin tone". Again, what do I know. I'm just the customer. When I got home and the color started to settle, I was horrified. There were large, unusual looking chunks - as though she completely skipped the weaving, and just dyed a large portion- but only at my temples. When I started looking at the other layers of my hair, it appeared as though she simply dripped peroxide on it. There were large dyed ridges where the foil stopped (an inch or so from my head) and other had literal spots of dye. SPOTS. Not streaks, dime sized spots, spotting my head. I immediately got on the phone with Neroli. I currently have an appointment 2 weeks out to see her again. I hope that this can be repaired at no cost to me - I tipped her $20 on a $70 bill, and I don't believe I owe any more money to the salon for a color correct.

Amy K.

I made an appointment with Kristin online. I chose her because she was one of the cheaper stylists at the salon according to the site. When I sat down in her chair, I told her what I wanted, and she was accommodating with what I needed. I also mentioned that I had been to the bayshore location with a separate stylist. When she came back to me with the estimate I was expecting her to say something around $200 (the website estimated $150), but no.... $350. That is the most I've ever paid for a hair style in my life, but I justified it because I was asking for pink and teal and I thought maybe that was just more expensive. Anyways. She began processing my hair and wasn't very good at making conversation, but again I justified it because maybe she was having a bad day or something. Then, as we were washing out my hair, she began gossiping and whispering with another stylist. I don't think that's professional at all, and I found it to be really immature. When we were finished I was really happy with the color, it was perfect. Then, about a week later, GONE. now, I've used Aveda hair color for about a year now, and I've never had this issue. I think she did this intentionally to get me back there for a touch up as soon as possible. I feel extremely taken advantage of, and I wished I wouldn't have wasted my money on something that literally lasted a week. It's pretty safe to say I won't be going back to neroli on the east side.

Practice up-do for my wedding

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22 days ago

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1 month ago

Neroli has many qualified staff who can help with any situation should I need assistance with any services,

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3 months ago

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12 years ago

Great haircut... Great experience! Thank you Samantha! This was my first time at this salon. Already have my next appointment!

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10 years ago

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11 years ago

Maggie snapped on my color, too. Maggie for the win!

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Ask the Community - Neroli Salon & Spa

Review Highlights - Neroli Salon & Spa

Was fortunate to slide into Samantha's schedule for a color-fix and a cut-tweak.

Mentioned in 5 reviews

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I've been there a few times and love it annmarieis my gal she knows my hair ,but than she also has…read morevery long hair. Just had trim and shape spot on . It's very relaxing did not feel weird like I have in some other places in the past.

This was hands down the worst hair service experience ever, and I feel obligated to warn others so…read morethey don't make the same mistake. My daughter went to Rylie for hair extension installation expecting professional work and left with severely damaged hair that she is now struggling to repair. From the start, the process felt rushed and careless and Rylie had a nasty attitude. The extensions were installed with excessive tension, improper placement, and zero concern for the health of the natural hair. Within days, my daughter experienced intense scalp pain, breakage, and noticeable hair loss. Instead of enhancing her hair, this service destroyed it. She now has uneven patches, weakened strands, and damage that will take months--if not longer--to recover from. A hair extension install should never leave someone afraid to touch or brush their own hair. Final Warning Do not go to Rylie for extensions Do not trust her with your natural hair Do not ignore the red flags If you care at all about the health of your hair, take your money elsewhere. No hairstyle is worth this level of damage and stress. I'm sharing this so others are spared the same outcome.

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Neroli Salon & Spa

Neroli Salon & Spa

3.4(169 reviews)
2.0 miHistoric Third Ward
$$$

First time visiting the downtown Neroli Spa did not disappoint. If you arrive early for your…read morefacial/massage, they provide access to a steam room, a warm foot bath, and beverages to help unwind which I found lovely. I found my massage experience to be very beneficial and such a relaxing experience (s/o to Rebecca). I liked the option to choose your aromatherapy as well. Although I can only speak on this experience, I would recommend trying Neroli out if you are looking for a full spa experience.

Really disappointed with my experience, was my first and last time at this salon. My stylist…read moreherself was so sweet and this is not a reflection of her at all, but the business. I came in for my first visit back in December and was prompted upon checkout to book another appointment 4 months later, which I did. I dint receive any email or text then of the appointment, but figured I would be reminded closer to my appointment so I didn't mind. Day of, I received ONE text less than than 3 hours before my appointment asking to confirm. I clearly informed them that I was unaware of my appointment since this was the first correspondence. They proceeded to charge me with a $35 cancellation fee, without mentioning this. I only saw since I checked my bank account. I tried asking for a refund since I was not given sufficient notice to even cancel or reschedule my visit and there was no assistance and then they just stopped responding. The cancellation policy online states that if you cancel more than 3 hours before your visit, there isn't an issue, but I wasn't even texted more than 3 hours before, so this wasn't even an option for me. I think this is just a lazy way to get money out of people and reflects poorly on your ability to correspond with clients in a timely fashion.

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Neroli Salon & Spa
Neroli Salon & Spa
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Neroli Salon & Spa - hair - Updated May 2026

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