Our whole family gets our hair done at Carenza! We always leave happy. Our stylists are excellent, the communication is great, and the cost is reasonable. The salon is clean and welcoming, and we always leave feeling relaxed and refreshed. read more

I can't believe it took me so long to visit Carenza. I have heard amazing things about this salon but never made an appointment until recently. I came in for a hair cut and full highlights with Kellie early on a Saturday morning. The atmosphere was quite and relaxed, just what I needed so early in the morning. I was offered a beverage, and had some delicious coffee with pumpkin spice creamer; it definitely woke me up! Kellie was very thorough and left no hair untouched. The chairs they have here for the rinse/shampoo&condition treatment are FANTASTIC! Not only are they very comfortable, they have a massage feature as well. I could have laid in that chair for an hour or more. Seriously, it was amazing. My hair was cut exactly how I wanted and it continues to wash/dry/and fix perfectly. My highlights are amazing and make me very happy :) I can't recommend Carenza and Kellie's services enough. I plan on returning the next time I need my hair done and would love to experience a mani/pedi here. read more

Lovely surroundings and friendly staff. Not to mention my very talented stylist, Kellie. Th retail selection is also outstanding.

Scheduled an appointment for a cut/color consultation for my daughter with Chelsea, waited 20 mins past the time and watched her greet her next customer. When we asked to be seen, we were told she was "in the middle of something" and would not help us. She has cut my daughter's hair several times in the past. We will not be back. read more

My mother has been trying to get me to see Ingrid for years, but I had my own longtime hairdresser. The situation arose for me to try out a cut from Ingrid. Wow, what a treat. I didn't realize what I was missing. Cameron is working on my color, which even after the first time the color looks amazing. I'm a blonde and very particular about my color. I'm 54 and for the first time in a long time I am really excited about my style and color. And best of all, I can go to the salon now relax and be pampered. Thank you Carenza and in particular Ingrid and Cameron. read more

Don't let the strip mall location fool you. It's a lovely, full-service salon with friendly staff. Bonus: Salon-quality hair care retail section in waiting area! read more

Wife went to this place to get her nails done and have a "spa" day, apparantly the owner could use some manner lessons and they have crap for product her nails were chipping 3 days afterwards, now I normally wouldn't say anything but one of my coworkers asked her because she wanted to get her nails done as well. Thankfully I asked another coworker and they recommended Neroli and now I sleep better not hearing the complaints about such a bad experience. Apparantly the nail tech was great though so hopefully she will relocate before they go out of buisness. read more

It was a while since I had a cut at Carenza. I had Ana tend to me and she gave me great service and an excellent cut. The front desk was super attentive and friendly and provided excellent customer service. Anyone looking for a skilled men's cut and great pampering I highly recommend Carenza. read more

My wife tried this place out and enjoyed it. I have never been one to stay consistent with having my hair cut because: A. I'm a guy, and B. I've never found a place worth continually making appointments. Let's face it, Cost Cutters is just NOT going to "cut it." (HURRRRRRRRR DURRR LOL) Last time I went there, they buzzed my head when I said I wanted a trim. The other place called Mens Hair House - well, read my previous review on that place. Back to my review! So wife tells me to make an appointment. It's been about 3 months. I make one and automatically get a referral credit of $10 off my cut. SWEET! She also gets $10 off her next cut. They have awesome massaging chairs when you get your hair washed and scalp massaged. The haircut was good too. First time I made a followup appointment too when it was all done. Price is fair, and the cut was good too. And it's literally 2 blocks from home. Kind of a no brainer for me to keep going there. read more

I have been going to Carenza for over ten years now. I see Ingrid and she is one of the best! My mother was a stylist and owned her own salon for 30 years so I know what makes a great salon. They care about their clients and will work to make sure you are happy with the final results. They stay up to date with current trends. Cameron recently did my color and she was amazing! read more

Horrible service. The salon called and canceled my haircut 1 hour prior to my appointment. I was told someone would call me back to reschedule later in the week. Nobody called back, so I ended up having to call back myself only to find out that she wasn't willing to get me in that week at all. Such a disappointment, will be losing a long time customer read more

Love Carenza! Been going here since 2011 and have never been disappointed. Switched to Carenza based on a relative's recommendation and decided to try it when it was time for a major hair style change after an significant weight loss. Experience was wonderful and have no intention of switching anytime soon. Prices are comparable to similiar salons in the area. read more

Love this place. Have gone several times to fix the mishaps from a local job (I live out of state)... The atmosphere, price, quality is outstanding. Try Stephanie, Nicole, Ingrid or Laurence. read more

My daughter and I have had nothing but wonderful service at Carenza. I've been going to the salon for over 20 years. The stylists have ongoing training which keeps them up to date. Sarah is very detail oriented and makes sure cuts are perfect and color is spot on. The salon has a nice atmosphere and lots of products to choose from. read more

I have been going to Carenza for years and took for granted how awesome it is until I was put to the test with a hair crisis...I lost my hair after chemo. My stylist, Ingrid, is amazing! She gave me a short cut in advance of my treatment so I could see what I looked like with short hair. Then after treatments, as my hair started growing back, she helped with a super-short-pixie and has been there every step of the way since as we are growing it out. The entire staff was respectful and helpful to me during that rough time. They were accommodating to my schedule and my "urgent" requests to get in. Even prior to that experience, I've had super results; my haircut is far more than a cut; it is a style! I've made several recommendations to others and they are just as pleased as I. I always look forward to a visit to Carenza and I always feel good when I leave! read more

Some time ago I scheduled a brow wax. Checked in and after 40 minutes nobody came to get me. Turns out the person who was to do my brows forgot I was there or didn't check to see if I had checked in. I left without service and told front desk how disappointed I was as this was my first visit. Got a call later with apologies from woman who was to do my brows. She said she would 'comp' me a brow wax, so I tried again. She did a decent job but didn't 'comp' me. No, I won't go back. Looking at service menu...overpriced. read more

I've been going here for 5+ years for my cut and coloring and will continue for many more! The stylists here are all very well educated and professional. The atmosphere is that of a spa. The interior is so clean and well organized. I have no complains! It's truly the best! read more

Had my haircut at Carenza today, my sides are uneven, and she didn't even cut my bangs. She verbalized how much she didn't like my last haircut. ( which I was happy with) Unprofessional and will not be going back. I think for over $50 for a shampoo and haircut it should be accurate. She did a horrible job with styling my hair. read more

Whatever hopes I brought to Carenza evaporated over my five hours getting cut and highlighted in this carefully designed, zen inspired, uberexpensive environment. My hair is naturally dark ash blonde, and looks best with dimensional color, but Lawrence made so many foil sections that it all blended together like a one-color process. Despite his two young assistants handing him various supplies, one-by-one, whom I richly paid for on the way out the door, I left feeling decidedly unpampered. :( read more

I drive from Chicago just to get my hair cut here. Kylie and Des are artists. They are always able to fix my angled bob when I make the mistake of going to another salon. At $50-55, I will continue to make the trip to Milwaukee. read more

YES!! Found a good place to get my hair did that is actually close to home!!! Unbelievable! I saw Leigha and really liked her. We immediately established an easy rapport. She met with me first for a solid ten minutes to talk about my hair, things I liked/disliked about it, how much time I have in the a.m., etc. I have fine, thin hair and I'm usually pressured into layers by stylists (which I HATE on myself) and she actually agreed with me that they weren't ideal for my hair type. She gave me a great cut, walked me through how to style it, and I have had it for a few weeks now and really love the way it is growing out. Will definitely be visiting again! read more

Great place hidden inside a strip mall at the crazy busy intersection of Mooreland/Bluemound. When I step inside I feel so fancy, inside this modern cool place. Everyone is very friendly and helpful. Great selection of Bumble & Bumble products which I love! Only complaint is they are a bit pricey, but it's a great place. read more

I went here for the first time last week to have my hair cut and colored. I love the interior very nice and cool. My hair turned out wonderful better then I expected even. My stylist listened to what I wanted and made sure she answered all my questions before starting on my hair. I love their shampoo chairs they give you a massage while you get your hair washed- pure heaven. I will definitely be back. read more

This place is the best. My hairstylist Stephanie always gets my hair perfect. I love coming to this salon

Wonderful place for a great hair experience! I have been going here for quite a long time. I see Laurence, have been with him forever. When I can't see him, i have been with several other stylists and have never had a bad experience. This place is especially great for coloring, they truly listen to you and know their products. I highly recommend this salon. read more

courtney was delightful. my hair cut is perfect. the head massage at shampoo bowl was incredible and well needed. thank you~ read more

If you enjoy looking your best, love fashion and beauty, you'll love it at Carenza! Excellent atmosphere, professional well-trained staff that continually advance their training, great products to keep your style looking good. Picture this, you walk in a beautiful, open concept Salon with your fresh Starbucks and your greeted by friendly staff who take your coat and invite you to sit on the cool and cushy furniture there. They have plenty of current Fashion and Beauty Magazines to look or, or you can walk around and view the fantastic hair products, check out their Glo-Minerals and Aveda Make-up and skin care. By this time your already relaxed and then your stylist comes to greet you and bring you to your style chair. (Sighing). Once in the chair, the attention is on you and you discuss what you envision for your hair. If its a high/low light or color, you settle in with a nice magazine while the magic starts. The conversation is always good, and you'll enjoy checking out the stylists new hair-dos and outfits (any fashionista enjoys seeing a great outfit). Once your color is done, your off to the ZEN ROOM, and if your smart, you will have scheduled a ZEN Treatment add-on to your shampoo and you recline back, were the massage chair will start rolling, and your shampoo begins (MY FAVE PART), your eyes will roll back in your head when the head massage begins, you will enjoy the delicious aroma of the products used, (Sigh). Once the head and neck massage is over, they move to your hands for a lovely relaxing massage, (Sigh). You will feel like drifting off to la-la land. Now you go back to your chair to have a stellar cut & style! YEAH! Beauty and confidence re-charged!!! Make sure to pick up products to keep your style looking its best! No one can stop you now!!! Jane G read more

The front desk blew me off the one time I came in for a haircut and to see if I liked the place. Seemed like I was a part of some highlighted cattle call. Pretentious atmosphere. So so hair. read more

In the past I've had great luck finding salons on bumbleandbumble.com and that's how I found this salon. However, this was not a great find. I started off my visit by waiting 25 min. for my stylist to show up. When my highlights were put in and my base color was put on, the base color looked SUPER dark. After a few minutes went by, my stylist was no where to be found and I asked a near by stylist if she thought the base was too dark. She said it was fine and it was normal for the dye to appear darker than it would end up being. Umm.. Ok. So to make a long story short I thought it was too dark when it was finished, I am blonde after all, but once I got home I started freaking out. It looked like I still had roots!! The base was brown. I called the salon manager and she said the girl who did my hair could redo it, but I declined because I really didn't want that girl touching my hair again. The salon manager agreed to let someone else do my hair and it ended up looking pretty good. So I was happy with how my issue was resolved, good service, but given the first attempt of how my hair was done I would be a little Leary of having random people here do my hair. read more

They stood me up twice for my perm&haircut appointment and notice me very late-30min before my appointment. I will not schedule anymore appointment in here. read more

Best experience in getting my hair cut ever! Love the atmosphere. An extra perk is the heated neck rest and massage chair as you get your hair shampooed! A bonus is the head and neck massage during the conditioning process. This was my first visit to Carenza and I saw Deseria. She was so nice , professional and awesome! I love my hair! She really took the time to find out what I wanted... When I left, the girl at the counter got my coat and held it up to put it on for me! I have never left a hair salon smiling before until today.... I wish there were more than 5 stars on here to rate- I'd give Deseria and Carenza a 10! I will definately be going back! read more

Karen has been my stylist for over 10 years. Over the years she has given me cutting edge styles, fun new looks with color and major style changes. Her blow-outs last for 3-4 days. Karen is a true artist. The salon is comfortable and clean. The support staff is friendly, personable and professional. In my travels I have had to use other salons and stylist and none compare to the quality I receive at Carenza. read more

Have been going there and taking my son there for roughly six years. Called to reschedule today's appointment yesterday morning. Today I get a call from the manager that she had gotten a note from my stylist requesting her to call me and have me schedule with a different stylist. Apparently I have rescheduled to many times. I gave ample notice. Told her that my schedule had changed, that was the purpose of calling and rescheduling, and that if you wait until the last minute, you can't get an appoointment with your stylist. I was very offended by this, considering how long I have been going there and also my son! When I talked to the manager, I promptly cancelled my son's appt and told the manager I was taking my business elsewhere. Very unprofessional!!!! If you go there, you better make sure that you can make the appointment. Being courteous and giving ample notice is not acceptible with the stylists!!! For the prices they charge, I expect them to be professional! read more

ABSOLUTELY HORRIBLE! I went to get the "ombre" look which is dark at top and slowly fades to lighter and looks natural and like a beach look. Sean was my stylist, I brought in several pictures of what I wanted it to look like, and he continued to color my hair like they way that he thought I wanted it. After washing my hair he then curled it, I liked it when I left. (I spent 140 on this look) When I got home and straightened it I realized he had done a HORRIBLE job there were dark streaks and chunks in the light part of my hair and the color was so uneven I could've done a better job out of a box at home! I couldn't even wear my hair down without getting looked at funny. I called and complained and they had me come in to fix my hair for free. I arrived and had Jenny as my stylist she acted as if nothing was wrong with my hair and had the manager come out and they both said " since your hair was dark there will be some pieces that the color wont pull through all the way" ( i kept thinking in my head so im supposed to look like a zebra??!!?) They continued to tell me they couldn't just dye my hair back to my solid brunette color before ( because i would have to pay for it!!) they could only try and re-do the ombre look they already messed up..after 20 minutes of prying at them they agreed to dye it my original hair color. SERVICE WAS UNEXCEPTABLE, and extremely rude. NOT ONCE did anyone from the place apologize for what they had done to my hair or admit that the first stylist had messed up....needless to say I will never go back there again i ended up paying 160 for them to damage my hair be rude to me and dye it back to the color i first had. I hope nobody ever has to go through with this EVER. read more

I went to Carenza because a friend highly recommended it. My experience at this salon was horrible. First of all, the stylist seemed distracted and was often talking to her friends instead of concentrating on her work. She processed my color for such a long time that I thought she had forgotten about me at the shampooing area. When she removed the foils the end result was a really unattractive brassy color. She did a horrible job in applying the color. You could see a very marked line where she applied the foils. My hair seemed brittle at the end of this experience. At first sight I could see hues of orange on my hair even though it was still wet. The following day, I called to request them to fix it. She agreed and all the did was reapply the foils at the same angle and processed my hair once again. My hair color was still ugly. It looked so unprofessional as if someone had dyed for me with a home kit. It has taken me since June to bring my hair back to health and a lot of money. I would never recommend this place to anyone. This salon is so overrated. read more