It's almost impossible to communicate with them on the phone. Low booking, poor customer service,…read moredrop the ball. Would not recommend to home owners.

I stayed at Old Mill Magic this past week while in town for a business meeting, and it was a great…read moreexperience. The home is well-appointed, comfortable, and convenient located near the Old Mill and downtown. Great running time in the morning along the river. I appreciated the thoughtful touches like coffee beans, a grinder, and a Keurig. Communication from the team was clear and helpful throughout my stay. I'll definitely be back.

We stayed in the Tranquil Modern space with our dog Duffy for a long weekend. It was a seriously…read moremagical space, as pretty in real life as the photos. Steve came out and met us in the back yard with a cute couple of pups, and our dog had such a good time playing that I think he thought it was the best vacation ever. I laughed so hard watching them play, I wished I had caught it on film because it was so funny. The house is an easy walk to Downtown Bend. It's off in a neighborhood, so you feel like you're getting a real feel for what it is like to live in the area. There were two bathrooms, one with a claw foot tub, and I had an excellent bath. The other bath had an amazing walk in shower. I fell in love with the creative, and thoughtful design of the spaces and Steve was generous with his time and showed me another space in the triplex. Such creative design, it was just fun to hang out in the house. Bend is surrounded by incredible natural beauty, so we went hiking every day. The hot tub at the end of the day was perfect. The kitchen is set up fully so, it would be easy to cook though we didn't since Bend is filled with great restaurants. Both Alex and Steve are great hosts. This place is amazing and I would highly recommend choosing to stay at one of the Enchanted Dwellings, I know we will be back on our next trip to Bend.

This was a beautiful well-appointed space, run by very lovely people. I felt like I was home, and…read morewould stay there again in a second.

Stayed two days at the Hill Street Beauty, whatever they sprayed worked great until I woke up the…read morenext day stuffed up only to find myself covered in cat hair and the entire place reeked of cat urine, the upstairs is probably worse then the downstairs, I'm guessing the owner has a few cats and leaves the house when the house gets rented out and there is no cleaning in-between rentals, I would not recommend. The house is very small and outdated but generally has everything you would need to enjoy your stay, they customer service people at bluebird seem to be very helpful.

I have never posted a review for a rental before. I visited with my son's family and could not…read morebelieve the issues he faced while renting from BlueBird Day. My son has a 19-month-old and a 2-month-old. The home rented was a 3 bedroom and 2 story home. There is only 1 HVAC controller downstairs in the living room. The upstairs was hot as compared to the downstairs. Bend, OR was experiencing smokie days during this time. The smoke was lingering in the house and did not seem to be conditioned, or even moving. The only air coming out of the upstairs registers was just moving the smoke down around the baby. My son went out and purchased $1,000 of air purifiers to help. Without these, the home would have been uninhabitable and they would have to leave it. The air purifiers were hard to find as all places were sold out of them. Everyone in Bend seemed to have purchased any and all purifiers everywhere. When getting them in the house, right away one of them read 164. Not a good thing for a baby or anyone. Then I suggested looking at the HVAC filters. To my surprise and horror, the filters were turned over instead of new ones installed, as if someone thought that they could filter from both sides. The arrow was pointing in the wrong direction for airflow. This put the extremely dirty side from the past several months on the top and on the side where the HVAC handler is, meaning it was blowing dirt through the system and into the rooms. In addition, the other side was so filthy that there was no way anything was being filtered. This is why the smoke was lingering in the house and the differences in the temp. BlueBird Day lied and stated they had replaced them before my son arrived. I have never seen this kind of thing happen. We put new air filters in that we went and bought and then everything got much better. The air was then filtered, the flow was good, the air quality in the home was much better, and the temperatures were synced up. My son attempted to resolve these issues with BlueBird but they were horrible in regards to assisting him. He asked for a partial refund for putting his children in danger and they refused. AirBnB did assist a little with this, but not much. I would NOT ever rent from BlueBird Day. I can't believe how badly they treat their guests. They have no concern for the safety of children and were not compassionate in any regard.

This greens are no joke. Running at 13+ with undulations made hilarious frustration…read more Rooms were classic modern furnishings and clean. Balcony over looks the course for an expansive view. Breakfast service was friendly and courteous. Very quiet. Same spot for no vibe 19th hole drinks. Bartender needs service training. Better to go out into town for the after round. Clubhouse service snootiness was expected and experienced with the lavishly expensive price for a round of golf $$$$. Merch designs not impressive enough to buy. Would play again but maybe better valued during the off season.

I had a great time at Tetherow. I was there for a conference. It's a beautiful resort with plenty…read moreof amenities such as two hot tubs, a heated pool, steam room, sauna, gym, walking trails, restaurants and golf. Most of the employees were friendly and spoke when they saw me. Many of the employees were helpful. My room had everything I needed including two beds, a large shower, a patio with a table and two chairs, toiletries, a Nespresso coffee maker (also included coffee, tea, sugar, honey, and creamer). The room had a sink, microwave, and mini fridge. There was also a couch, good quality tv, and a fire place. I liked that I've was available and it was pre-bagged to ensure cleanliness. The bathroom had a his and her sink setup, the shower is separate from the toilet, and the air conditioner was perfect, when needed. My only dislike about the room was the outlet near the bed. There was only one outlet available for a device that was not a phone or laptop. I needed to hook up a medical device and the outlet was too far from the top of the bed. I used the hot tub, sauna, steam room, and trails. At times, the women's locker room was a dirty mess. It would have been nice for someone to stay on top of keeping it clean. During the conference, we were served food, coffee, tea, and drinks. All the staff attending to us were great. Anything we needed, they provided it. I would for sure visit again!

Great location and very clean. Several smoke detectors broken/missing but besides that, very niceread more

We stayed in the Faye house and LOVED LOVED LOVED IT! In fact we added an additional unplanned…read morenight to our visit, purely because of the place. The house had a nice retro decor and a great backyard with a stellar gas fire pit and hot tub. They did not skimp on the details. The kitchen had chef quality appliances and the futon bed was very comfortable. A couple of amenities that we very much enjoyed were the loaner snow shoes and the free passes to the movies! Lastly, we traveled with our pets and this place was a dog lovers gem. Our pups also gave it paws up!!!

Apartment shag carpet filthy. Numerous holes in the wall. Asked to move to another unit was…read moredenied. Cancelled future rental there and was told a refund of prepayment could be arranged. Was denied. Do not use them as they do not operate in a professional manner

BE AWARE: this company will take advantage of you by whatever means available to them…read more I booked a couple night stay with them on AirBnb. My circumstances unfortunately changed and I requested to change my dates. The dates I requested were listed as cheaper. So when they denied my request, I offered to my inflated price (hundreds of dollars more) for the later dates. Again, denied. Their solution was to have me cancel my reservation on AirBnb. Then message them, to let them know I had successfully canceled, so that they can "keep an eye out" on the dates. Their offering to me was if anyone decides to book the dates, I would be "eligible" for something. Their exasperated and increasingly vapid denial to work with me at all, or to clearly outline what, if any amount of money I would get back left me feeling like they were trying to take advantage of my situation. It was the worst. Spare yourselves, avoid Bend Riverside Rentals. I found that their website does not have their cancelation policies listed (even when completing the reservation process), so save yourself from what I went through and get it in clear writing what they are planning to withhold from you - then decide if you still want to go through with your reservation. BE ADVISED: On AirBnb they list their properties from Troy. Bend Riverside Rentals is not written anywhere on their listings. I did get an automated confirmation email with Bend Riverside Rentals listed as their LLC after booking, so keep an eye out while they're still being upfront about that. BE ADVISED: their team of 'representatives' is wordy, condescending and passive aggressive. They are not going to listen to you. They do not care what your circumstances are. They WILL keep your money, and they will talk down to you while they do it.

Beautiful 2-bedroom unit overlooking the Deschuttes River. It was a delightful stay…read more Alpenglow staff responded quickly on the two occasions that we needed help.

We had a fabulous time in Bend, Oregon because the staff at Alpenglow Vacation Rentals worked with…read moreus to assure that we had selected the perfect place to stay. Everyone was patient, friendly, professional, and so very helpful. We stayed at the Lil' Oar House in July 2023 and it was perfectly located exactly where we needed to be. Close to the river, shopping, breweries, restaurants, hiking, river surfing (have you ever done that before?). It's an amazing sight to see. Most importantly the home is extremely comfortable to hang out in and relax. I'm the mom and I travelled with our three young adult daughters -- they coined themselves the three Lil' Oars after the house. It was serendipity that brought us to the house and meant to be for sure. We are telling our friends and family members to always work through Alpenglow Vacation Rentals if they are traveling to Bend or any other area that the company serves -- they really take care of you. Thank you so much. xox

Phenomenal Place. Every amenity was there. Great place for our family reunion. Highly recommended.read more

We spent three nights at the Lodge at Baker Pond, which is located just a few miles from Bend,…read moreOregon. There were 13 of us plus a toddler staying there and there was more than enough room for all. The property is every bit as nice as advertised. We rowed around Baker Pond, enjoyed the hot tub, toasted marshmallows at the fire pit, and cooked meals in the kitchens - yes, there are two of them. Baker Pond teems with wildlife and it is a joy to just sit and watch the birds and fish and insects interact among the reeds & listen to the annoying (not to me) frogs at night. The several pantries were very well stocked with more items than one would have expected. Our toddler grand son, had so much fun, and the wire fence/gate was the perfect height for him, to not get too close to the water! (I think he also got a tiny bit of a finger shock, while touching the gate/light wires, since he removed his fingers so fast with big eyes and open mouth!) Our guests reported a few complaints: The microwave in the main kitchen worked erratically and should be replaced - fortunately, there was a spare in the second kitchen; there was a weird smell in the upstairs bathroom; the garage bathroom ran out of hot water for showers; in the bathroom closest to the main living area, the sink faucet location causes the area around it to be sopping wet and the sliding shower door was out of its groove. Those problems are all correctable and don't prevent me from highly recommending a stay there. I couldn't figure out how to use the shower, so I bathed with washcloth & water! The walk, more like a tiny hike to the arbor, in your Sunday's best outfit/shoes were too awkward, but we managed! (Hint: Add a flat walking area to the arbor or a small dock for a boat to the arbor?) Our stay here was in the 70's, and my perfect weather to be outdoors or being on a boat by myself. It was as close to heaven as possible! Thank you for a fabulous time!! We will be back for sure!!