Let me start with this , the food is OKAY. It's not like the best BY FAR. However, the blonde girl who takes the orders gives the worst customer service I've ever encountered. She doesn't smile, she doesn't even make eye contact she just looks at her little iPad if not receipt maker and passes you off. I ordered a pupusa and asked if they were pre-made she started saying "we have this kind , this kind and this kind" but I just wanted to know if they were pre-made or not so a simple yes or no would suffice. So I asked her if she had heard me correctly because I already knew the options and she nodded her head while saying "well that's why I told you we had this kind and this kind and this kind!"
So I'm like did this little girl who doesn't even know how to take care of her own atrocious hair really just try to argue with me because I asked if she understood my question? Wow. Why exactly she acted like that is beyond me, but whatever , I'm sure she's just frustrated that they probably don't pay her enough to give decent customer service. . . And definitely not enough to wear jeans that actually fit her. I should have known though, if she didn't care about the way she looked when she showed up to work she definitely wasn't going to care about how she treated the customer.
Mind you, I've been there before and a man has helped me out. Older Hispanic man, HE'S actually very kind and gets the job done efficiently and respectfully. I really hope he's there the next time I go or literally anyone but that girl. read more