This was one of the worst customer service experiences I've had at a restaurant. The owner, who attended me personally, was extremely rude, unfriendly, and didn't even bother to greet me. From the start, it felt like my presence was an inconvenience rather than appreciated. There was no professionalism, no courtesy, and no effort to make a customer feel welcome. When the person running the business treats guests this way, it sets the tone for the entire establishment and not in a good way. Regardless of the food, poor service at this level is unacceptable. I won't be returning, and I wouldn't recommend this place to anyone who expects basic respect and hospitality. I feel bad for the Cooks because the food they make is great and probably the only thing that actually makes this place even worth going to this place needs new owners or a new attitude. read more

I have no idea how this place remains open .. Can't ever get anyone to answer the phone, the hours are absolutely ridiculous.. Since no one answers I drive all the way there to be told we are out of everything! Yet still open for a couple hours!! And it's a Saturday night! Growing up this used to be the best place to get food. Still good if you can catch them open.. Need normal hours and sounds like need to prepare more food read more

I ordered a platter for work, and everyone loved it! Haven't eaten here in forever and decided to treat the team and so glad I did! Prompt customer service and they even carried it out to my car! Thank you again! read more

Had a tray of tacos delivered. Food was fresh, delicious, and delivered promptly. 10/10!!

Great food lovely place whoever handles the front desk is very unprofessional and rude if he doesn't like his job have him go somewhere, kindness goes a long way and so does a smile Other than that great cooks, and food I'm going to give it a 2 just because the first impression is your front desk person who is rude but other than that restaurant is a 5 read more

Do not order online!!! Business says open and it's closed! When u call the restaurant it gives u instructions to place order online and they are closed! We placed our order showed up to a closed business!!! Do not place order online!!! read more

I came here on Friday night. It's a small front area, it's just to go service. Very warm and welcoming. I order a few street tacos, hard taco and burrito. The flavor of the Al Pastor, Barbacoa and Chile Verde was all very good. Everything was very affordable and they had a wide selection of items. The burrito was on the smaller side but we had enough to fill the two of us. read more

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Got a ground beef taco With rice and beans on the side It was covered with oil just at dripping yuck The lady had problem with the fact that I wanted beans and rice on the side. Said well I guess i can do it but it would be a combo Like 2 tablespoons. Not real happy Don't think i well be back read more

Love this place. We were in town visiting and had some trays delivered for the family. We use to live in the area and have eaten there many times. Good food, good people. Will keep going back. read more

Ordered a big platter for the Super Bowl. The service was great but the food is no where to what it use to taste like.

We have ordered from Taco Pronto for years and tonight we decided never again. Our food was cold, our orders were wrong, and I had a long hair in my mouth. I'm sorry to have to post this but the business has gotten worse and worse. Last straw. read more

Food is excellent. Service was friendly and delivery prompt. I would highly recommend for catering. read more

I order every New Years Eve for the last several years. I noticed a change in the food. The chimichangas are a lot skinnier than they used to be. Tasted better when they used cheddar cheese. The picture shows a cheese burrito with jalapeños and they no long have jalapeños which is a bummer because they were 1000% better when they had jalapeños inside. read more

Taco Pronto is the best. I love there rice and beans plus the bean and cheese burrito is awesome!!!!! The customer service is awesome too!!!!!! read more

Ordered again tonight always fast always good. Tacos are a must. Their green salsa is my favorite with fresh flour chips. read more

Taco Pronto - Mexican Near Me - Bakersfield, California

Absolutely love this place. We ordered 2 party platters online and as soon as I got there, they were ready with my order. The lady at the counter had excellent customer service and even made sure to open the door for me and my daughter as our hands were full. Not only that, but everyone at the party asked where I got the platters. The food was so good! I highly recommend this place to everyone! read more

I swung by this place after work, prompted by a sweet spotted fox voucher. I was surprised by the lay-out of the store, as there is no seating area -- it's basically an order & take-out store front. The menu offered some pretty good options, and I proceeded to order: Carne asada dinner plate, comes with rice, beans, salsa, tortilla and guacamole. I got this entree for my husband and tried some myself. Thought the meat was a bit dry but tasted pretty good overall. It was basically a grilled slab of meat (thin). I wish I ate it when it was actually hot and sizzling, but by the time I brought it home - it was already cold. :( 2-A la carte Combination special with (1) Carne asada burrito (2) Chile Colorado burrito. The chile colorado burrito contained the pork meat w/ colorado red sauce (a bit spicey). The carne asada burrito was basically tiny cubes of carne asada meat wrapped in a tortilla. Rice and beans came separately (not inside the burrito) with this combo special. To round out the dinner, I ordered a churro w/ strawberry filling. It was hot off the oven! The strawberry filling reminds me of the strawberry used in donuts and the churro was smaller than I had imagined it (smaller than the ones sold at Costco). It was good to try it though, only cost $1.60. read more

I ordered Mexican potatoes and I was amazed with the quality of the food. Each bite I took, I fell in love with Taco Pronto. I am definitely going to recommend Tack Pronto to my family members and all of my friends. The workers were very welcoming and nice. Very respectful. 10/10. read more

Ordered a burrito & 4 chicken tacos. The chicken tacos were ok, they needed a little more flavor, maybe cause we went when they were closing in 30 minutes that they gave us a burrito that was absolutely terrible it had old, old meat it tasted like it was from the bottom of yesterday pot & old. The salsa & food seemed like they were made by old guys learning to cook . Won't go there again.. read more

Got a delicious lengua torta today for lunch. Man that is a big sandwich! I love it, and want to keep eating it, but I am getting full! This place is great: really nice people work there, and the food is always delicious! Love it! My favorite so far is this TORTA I got today! read more

Worst soft tacos ever Should go back to old recipe 11 dollars down the drain Never eat there again read more

I've eaten food from here several times, with the most recent being earlier this week, but I've never been to the actual location myself. So, because of that I can't place an opinion of the conditions of the restaurant or the customer service, I'm only judging the food. We order party trays from here every once in a while. The food has pretty much been good every time except for the rice, a bit too hard, but was still edible. One of the people in my group also said the same thing, and when I read someone else's review on here, it was a solid confirmation that it wasn't just me thinking this. Hopefully they can get this right at some point. read more

We love Taco Pronto! The chips and salsa... yum! The fact that they deliver puts them a little higher up on my list when I'm thinking about dinner to go. The portions are perfect size and my kids really like the tacos! I'm a fan of everything we've ordered... from nachos to taquitos, they never disappoint. Looking forward to many more delivered meals! read more

Ordered online for delivery, family pack clearly says comes with a 2 liter, when we did not receive the 2 liter o called and asked the girl on the phone said "I don't know why it says 2 liter online, that's not included, even though it's on your order". Now for my main complaint, the enchilada sauce is NASTY!!! Similar to enchilada sauce you would get in a TV dinner. Very disappointed read more

First of all, I LOVE that they deliver. I also appreciate that they have always succeeded in delivering promptly and the food is always exactly what we ordered. So far my favorite item is the hard shell chicken tacos which go really well with the green salsa. Everything has been tasty here! read more

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How have i been able to live without knowing about this place!! My sister told my wife about it when she was over here, so we decided to give them a try. Not only was the food good, but they deliver!! where else can you get mexican food delivered to your door? between all of us, we tried the tacos, enchiladas, and a burrito...and i thought all were very good. The tacos are really good sized, and have a lot of substance to them...you won't need more than a couple to get your fill. We don't order food in as often these days, but i am waiting for an excuse to use them again! read more

I ordered this online through PayPal (which was cool) but that is the best thing about my experience eating Taco Pronto. It had a nearly undecorated cold and uninviting shop. It didn't vibe well with me. The service was great and the three people working there were very courteous and polite. I ordered a pair of small carne asada burritos. They were only filled with carne... no salsa, beans, sour cream, rice or anything. Just overcooked, lightly flavored and extremely gristly carne. I could easily overlook an all-meat burrito surprise if the meat was at least decent but I couldn't even finish the first burrito. My wife got cold enchiladas with unmelted cheese inside. Pretty dang gross. I recommend against it highly. Taco Loco is across White Lane and while it isn't perfect my worst meal there was far superior to this place. read more

We have always used this as a great, inexpensive dinner in when we don't want to cook, but now we have added using them for parties to our list. Their platters are awesome! You can order online in advance or just an hour or two before the party and they have arrived fresh, on time, and deliciously every time. We have ordered a variety of their trays including the dessert tray (their strawberry tacos..omg!). They are a party favorite. Plenty of food, lots of extra salsa on the side, and perfect for feeding large groups easily. read more

The asada tacos are get down, get down get back up good here. Same with the mini chimichangas. In fact all of the finger foods here kickass. My office orders from here about once a month. We always look forward to it. Gotta love the delivery as well. read more

It's decent Mexican food and they deliver, what's not to like? It's been a while since I've eaten here but I remember the carne asada being good. it comes in a tin container with good rice, beans, beak of the rooster, maybe guacamole, and cojito cheese on top. My wife likes their burger, i think it's good because they use the Mexican cheese blend on it, It's well priced, decent quality Mexican food, delivered to your door. it got an extra star for delivering. beak of the rooster = pico de gallo I dont get it either read more

Burrito was too big usually a burrito is to eat on the way. Easy to eat. This one came on a plate very huge and it was too salty.had a little rice a lot of beans. read more

Awesome! I had my doubts about ordering delivery due to the distance between my home and the restaurant but I was pleasantly surprised! My food was here fast and warm. The food was excellent, I had the burrito dorado and I recommend that if you get any meat you get their shredded beef... OMG My sons had the carne asada torta and nachos, my son wasn't fond of the mustard they put on the torta but that's an easy fix for next time. Everything overall had excellent taste and you cannot beat the price. I do recommend that if you order a burrito, you order 2 because they are small but you get 2 for the price of a reg size at any other mexican restaurant. You can't beat having a favorite restaurant that brings the food to you! read more

This was probably the worse Mexican food I have ever had. They lacked flavor in almost everything I ate. Chicken enchilada was plain and had no true flavor in the red sauce or chicken it's self, the taco was only improved when I added tapatio from my house, the quesadilla was something I could make with Kraft singles cheese, and the chips and salsa where just a plain disappointment, the salsa lacked chunks and spice which I feel makes, or in this case, breaks a good Mexican restaurant. The service that was provide was absolutely poor as well. read more

When they say they close at 730 but you call at 700 and they say they are closed because they where busy during the day .. that's the worst excuse to not give someone services read more

Been ordering taco pronto since I was younger and there was a time when the quality was down a bit but now every time we get it the food is great and we never have a problem with our order. read more

Ordered online. Paid $10 for a build your own burrito. It arrived, and looked so good, was huge! However when I cut into it the burrito had none of the ingredients I ordered. Guacamole, onion, salsa, cheese was all missing. Just rice beans and chicken inside. I called to speak with a manager. Maria took the call and argued with me that the guy making it said he put a whole onion in it. I said all ingredients are missing. I told her I would send a pic since she seemed to think I was lying. She said they only have the business line. She seemed like she wasnt willing to help. I told her she needed to do something. She offered $2 off my next order. I said I paid $10 I either want it remade and delivered correctly, or bring the missing items because Im hungry. She said she would send a driver with the ingredients but she doesnt know how long it will be before I get them. Now Im sitting here waiting while my food gets cold for who knoes how long. Never said sorry or anything. Worst customer service! Dont care about their customers obviously based on the google reviews of this place. Wish I had seen the reviews sooner. I wouldnt have ordered read more

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My family has ordered their party platters for years now and we keep coming back because it's pretty good and reasonably priced. The platters come with small burritos one with just cheese, some with beans, some with beef, and little taquitos. It also comes with salsa and chips. read more

I honestly only tried this place because they offered delivery, but the food was so good! It definitely exceeded expectations. I had the chimichanga-very cheesy and the chicken was great. Excellent rice and beans as well. My boyfriend got the beef burrito-amazing! It comes with a salad, which is basically just lettuce and tomatoes, but the ranch is great. We will definitely order from here again soon. Perfect for when you don't want to go out and you're sick of pizza. read more

If you want the best mexican food in town, you should probably go somewhere else. However, if you want delicious mexican food delivered to your door definitely give this place a try! My fiance and I order cheese enchaladas, ground beef tacos, and rice and beans. The food is good, online ordering is a breeze and it is delivered pretty fast! Definitely a great resource for when you've had too many cervesas. read more

If I could give 0 stars I would..... I ordered a delivery order and it was put together so poorly its ridiculous... There was food seeping from each container and the food... No. Not good. Save your money. I will NEVER order from this place again read more